St. John's Health Sage Living
625 East Broadway, Building B, Jackson, WY 83001 · Teton County · (307) 739-7661
60 certified beds, about 50 residents a day · Government - Hospital district · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 535046 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 8, 2025, inspectors cited 2 health deficiencies (the Wyoming average is 7.8, the national average 9.2).
None of its 5 health citations since January 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.97 hours per resident per day, against 3.87 across Wyoming and 3.86 nationally. Registered nurses accounted for 1.61 of those hours.
32.0% of nursing staff left within the year CMS measured (Wyoming average 51.8%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
May 8, 2025Standard inspection, Complaint inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, review of the dishwasher manufacturer's instructions, and facility policy and procedure review, the facility failed to monitor and record the internal temperature of foods and failed to ensure a sanitary environment in 1 of 1 kitchen. The census was 47.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on facility incident review, staff interview, resident representative interview, and policy and procedure review, the facility failed to ensure residents were free from misappropriation or exploitation for 1 of 3 sample residents (#16) reviewed for allegations of misappropriation.
February 8, 2024Standard inspection · 1 citation
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on medical record review, staff interview, and review of facility policies and CDC immunization recommendations, the facility failed to ensure residents were offered pneumococcal immunizations based on CDC recommendations for 2 of 5 sample residents (#2, #21) reviewed for immunizations.
January 12, 2023Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and review of facility policies and the 2022 Food Code, the facility failed to ensure hand hygiene and gloving was done in accordance with accepted standards to minimize cross contamination during 1 of 1 observations of meal preparation in the kitchen.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview and review of facility policies, the facility failed to ensure medications were kept secure for 1 of 3 medication carts.
Fire safety inspections
4 fire safety citations on file: 2 on February 8, 2024, 2 on January 12, 2023.
Every fire safety citation4 citations
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have properly installed electrical wiring and gas equipment.
- D Install corridor and hallway doors that block smoke.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wyoming | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.97 | 3.87 | 3.86 |
| Registered nurses | 1.61 | 0.94 | 0.69 |
| All nursing staff on weekends | 3.40 | 3.37 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.34 | ||
| Nursing staff turnover (share who left in a year) | 32.0% | 51.8% | 45.8% |
| Registered nurse turnover | 27.8% | 44.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.20 on weekdays and 3.40 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.28 in April to June 2025 to 3.97 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.97 | 1.61 | 4.20 | 3.40 | 0.0% | 0 of 90 | 50 |
| Oct to Dec 2025 | 4.10 | 1.67 | 4.35 | 3.46 | 0.0% | 0 of 92 | 48 |
| Jul to Sep 2025 | 4.30 | 1.77 | 4.57 | 3.62 | 0.0% | 0 of 92 | 46 |
| Apr to Jun 2025 | 4.28 | 1.66 | 4.46 | 3.83 | 0.0% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wyoming, Jan to Mar 2026 | 3.61 | 0.86 | 3.80 | 3.15 | 7.5% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wyoming | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.1 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.0 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 12.1 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.2 | 15.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 4.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.6 | 21.8 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 2.3 | 1.8 |
Owners and operators
Legal business name: TETON COUNTY HOSPITAL DISTRICT.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Blue, Brent | Operational/managerial control | Individual | 11/05/2022 | |
| Brennan, Shannon | Operational/managerial control | Individual | 11/05/2024 | |
| Conover-Keller, Katharine | Operational/managerial control | Individual | 01/01/2022 | |
| Cutler, Pamela | Operational/managerial control | Individual | 01/01/2022 | |
| Hayse, Bruce | Operational/managerial control | Individual | 11/05/2008 | |
| Hogland, William | Operational/managerial control | Individual | 11/05/2024 | |
| Hunt, James | Operational/managerial control | Individual | 02/01/2023 | |
| Kren, John | Operational/managerial control | Individual | 01/01/2009 | |
| Robertson, Seth | Operational/managerial control | Individual | 10/22/2021 | |
| Sollis, Jeffrey | Operational/managerial control | Individual | 01/03/2023 | |
| Vanier, Kathleen | Operational/managerial control | Individual | 01/17/2022 | |
| Blue, Brent | Trustee of the SNF | Individual | 11/05/2022 | |
| Brennan, Shannon | Trustee of the SNF | Individual | 01/01/2022 | |
| Conover-Keller, Katharine | Trustee of the SNF | Individual | 01/01/2022 | |
| Cutler, Pamela | Trustee of the SNF | Individual | 11/05/2022 | |
| Hayse, Bruce | Trustee of the SNF | Individual | 11/05/2008 | |
| Hogland, William | Trustee of the SNF | Individual | 01/01/2022 | |
| Hunt, James | Trustee of the SNF | Individual | 02/01/2023 | |
| Teton County Hospital District | Adp of the SNF | Organization | 03/13/2025 | |
| Blue, Brent | Adp of the SNF | Individual | 11/05/2022 | |
| Brennan, Shannon | Adp of the SNF | Individual | 11/05/2024 | |
| Conover-Keller, Katharine | Adp of the SNF | Individual | 01/01/2022 | |
| Cutler, Pamela | Adp of the SNF | Individual | 11/05/2022 | |
| Hayse, Bruce | Adp of the SNF | Individual | 11/05/2008 | |
| Hogland, William | Adp of the SNF | Individual | 11/05/2022 | |
| Hunt, James | Adp of the SNF | Individual | 02/01/2023 | |
| Kren, John | Adp of the SNF | Individual | 01/01/2009 | |
| Robertson, Seth | Adp of the SNF | Individual | 02/18/2025 | |
| Sollis, Jeffrey | Adp of the SNF | Individual | 01/03/2023 | |
| Vanier, Kathleen | Adp of the SNF | Individual | 02/18/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 8, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on May 8, 2025: "Protect each resident from the wrongful use of the resident's belongings or money."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on February 8, 2024: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on January 12, 2023: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Wyoming contacts for a concern about a nursing home
These are the official offices in Wyoming. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wyoming Department of Health, Healthcare Licensing and Surveys, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wyoming Long-Term Care Ombudsman Program, 307-287-7757. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wyoming HLS Newest Facility Inspection Reports, where Wyoming publishes its own records on licensed homes.
Common questions
- What is St. John's Health Sage Living's Medicare star rating?
- CMS rates St. John's Health Sage Living 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did St. John's Health Sage Living get at its last inspection?
- 2 health deficiencies at the standard inspection on May 8, 2025. The Wyoming average is 7.8.
- Has St. John's Health Sage Living been fined?
- CMS lists no fines in the last three years.
- Does St. John's Health Sage Living accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns St. John's Health Sage Living?
- CMS lists 30 owners and managers. Legal business name: TETON COUNTY HOSPITAL DISTRICT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.