Valley Springs Rehabilitation and Health Center
228 Pointer Trail West, Van Buren, AR 72956 · Crawford County · (479) 474-5276
105 certified beds, about 82 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045138 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 24, 2025, inspectors cited 8 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
Of 26 health citations since September 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.71 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.
30.8% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
January 24, 2025Standard inspection, Complaint inspection · 8 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure the comprehensive care plan addressed and individualized appropriate care and services for 2 (Residents #27, #236,) of 26 sample mix residents reviewed for care plan.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, record review, and facility document review, it was determined that the facility failed to ensure resident ' s physician orders for a breathing device (bipap) had instructions for monitoring and frequency of use for 1 (Resident #236) of 1 sample mix residents with orders for bi-pap machine and to ensure fall assessments were completed for 1 (Resident #6) of 1 sample mix resident reviewed for fall assessments.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure food stored in the freezer was covered or sealed; manufacturer's instructions were followed; 1of 2 ice machines on B-Hall was maintained in clean and sanitary condition; the kitchen floor and door frames were maintained in good repair and were free of chips, paint peeling, stains and rust; baseboards were secured and were maintained in clean sanitary conditions; and dietary staff washed their hands before handling clean equipment or food items for 2 of 2 meals observed.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, facility document review, and facility policy review, it was determined that the facility failed to ensure staff maintained hand hygiene during meal service while on the secured unit to prevent cross contamination and to ensure an indwelling catheter was kept out of a resident ' s trash can and was kept off of the floor for 1 (Resident #79) of 2 (Resident #79, #82) sample mix residents with indwelling catheters.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, interviews, record review, and facility document review, it was determined that the facility failed to ensure a comprehensive assessment accurately reflected a resident ' s status and needs for 1 (Resident #236) of 1 sample mix residents reviewed for comprehensive care plan development.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interviews, record review, facility document review, it was determined that the facility failed to complete a Preadmission Screening and Resident Review (PASRR) for 1 (Resident #24) of 2 sample residents reviewed for PASRR, to ensure the resident received the needed care and services in the most appropriate setting.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, interview, and facility document review, it was determined that the facility failed to ensure fall mats were maintained in good condition for 1 (Resident #82) of 1 sample mix resident whose fall mats were observed. During an observation of Resident #82 on 1/21/25 11:11 AM, this surveyor observed the resident lying in bed on their back at a forty-five (45) degree angle. A fall mat was present on one side of the bed. One side of the bed was against the wall, with a fall mat approximately 6-8 inches away from the other side of the bed. The fall mat was observed to have rips/tears on it. Review of Resident #82's Care plan dated 1/3/2024 noted the resident was at risk for falls related to impaired safety awareness. The resident was documented as having falls on: [...]
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on record review, interview, facility document review, and facility policy review, it was determined the facility failed to ensure necessary care and services were provided related to dementia care, as evidenced by failure to ensure residents were assessed prior to admission to a closed unit to determine if placement on the unit was appropriate for the resident and failure to ensure sufficient staff with training in care of residents with dementia and behaviors were available to provide care to the residents who resided on the closed unit in accordance with the comprehensive assessments and plans of care for 1 (Resident #27) of 7 (Residents #1, #2, #4, #6, #12, #19, and #27 ) case mix residents who had behaviors and resided on the closed unit.
December 21, 2023Standard inspection, Complaint inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food stored in the refrigerator and freezer was covered or sealed to prevent potential contamination or freezer burn; kitchen floors were clean; and facial hair was covered. This failed practice had the potential to affect 92 residents who received meal trays from the kitchen.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure meals were served at the same time for all residents sitting at the same table for 2 (Residents #18 and #40) of 2 sampled residents to promote dignity and respect.
- E The resident has the right to receive notices in a format and a language he or she understands.
Inspectors wroteBased on observation and interviews, the facility failed to ensure the State Ombudsman's contact information was visible and made available to all 96 residents residing in the facility.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and policy review, the facility failed to ensure pest control devices were removed from 1 of 1 dining room after the devices became saturated with insects.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the environment was as free of accidents and hazards as possible, as evidenced by failure to ensure a bottle of after shave was removed from a bedside table and a razor and a can of shaving cream were removed from a shared bathroom for 1 (Resident #3) of 6 (Residents #3, #41, #59, #61, #72, and #85) sampled residents on the B Hall who needed assistance with shaving as documented on a list provided by Nurse Consultant #2 on 12/19/23 at 2:39 PM and failed to ensure a medication cup was discarded after the morning medication administration to prevent the potential for injury and/or accidents for 6 residents who ambulated independently on the male Secure Unit as documented on a list provided by the Director of Nursing (DON) on 12/21/23 at 10:00 AM.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure nutritional interventions were implemented after a significant weight loss occurred to minimize the potential for further weight loss for 1 (Resident #85) of 5 (Residents #26, #41, #72, #74 and #85) sampled residents who had experienced a weight loss of 5 percent (%) or more as documented on a list provided by the Assistant Director of Nursing (ADON) on 12/21/23 at 9:57 AM.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and interview, the facility failed to ensure the blinds in room [ROOM NUMBER] on the A Hall were in good condition.
September 23, 2022Standard inspection · 11 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure training, assessments, and physician orders were implemented to prevent wheelchair harness injury for 1 (Resident #1) of 1 sampled resident whose neck was caught on the chest harness causing a small red area on his [NAME] apple. The Administrator was notified of the Past IJ (Immediate Jeopardy) on 09/22/22 at 9:36 AM, and the facility failed to ensure scissors were not in the possession of 1 (Resident #51) of 5 (Residents #51, #33, #78, #8 and #39) sampled residents who resided on the Secure Unit to ensure the safety of the residents who were ambulatory and resided on the Secure Unit. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed, and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen; and 2 of 2 ice machines and 1 of 2 ice scoop holders were maintained in a clean condition to prevent the potential contamination of residents' food or beverages. These failed practices had the potential to affect 77 residents who received meals from the kitchen, (Total Census: 79), as documented on a list provided by the Dietary Manager on 9/22/2022.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure an Advanced Directive was available in the medical record for 2 (Residents #58 and #282) of 2 sampled residents whose records were reviewed for an Advanced Directive. This failed practice had the potential to effect 79 residents at the facility per the Resident Census and Conditions of Residents received from the Director of Nursing (DON) on [DATE].
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the Minimum Data Set (MDS) assessment were coded accurately to ensure residents received adequate care for 3 (Residents #33, #48 and #66) of 18 (Residents #1, #8, #17, #19, #26, #30, #31, #33, #37, #45, #48, #51, #56, #58, #66, #76, #78, and #282) sampled residents whose MDS was reviewed.
- E PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR) evaluation process was completed in accordance with the State PASRR process to ensure the resident received appropriate care and services for 4 (Residents #8, #31, #51 and #78) of 4 sampled residents who had a diagnosis of a serious Mental Disorder.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview, the facility failed to ensure food was served at temperatures that were acceptable to the residents, to improve palatability and encourage good nutritional intake during 1 of 2 meals observed. This failed practice had the potential to affect 13 residents on the A Hall (unit), 13 residents on the B Hall, 9 residents on the C hall, 7 residents on the D hall, 14 residents on the E hall, and 3 residents on the F Hall who received meals in their rooms, as documented on a list provided by Dietary Manager on 9/22/2022 at 11:50 AM.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 7 residents who received pureed diets, as documented on the Diet List provided by the Dietary Manager on 9/22/2022.
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow and implement an appropriate plan of action to correct and identified quality deficiencies cited on the 2019 & 2021 Annual Surveys to monitor, track, and evaluate the effectiveness of accident/hazards and accurately coding the Minimum Data Set (MDS) Plan for their Quality Assurance Corrective Action/Performance Improvement Activities/Plan (QACAPIAP). This failed practice had the potential to affect 79 residents residing in the facility according to the Resident Census and Condition provided by the Director of Nursing (DON) on 9/21/22.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff who handled the dirty laundry was wearing personal protective equipment (PPE) to help prevent the potential of cross contamination and spread of infection for 79 residents whose linens are laundered by the facility per the Resident Census received from Director of Nursing (DON) on 9/21/22.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to ensure pneumococcal immunizations were administered to eligible residents and the immunization records were updated in the electronic medical records for 3 (Residents #8, #26 and #51) of 5 (Residents #8, #26, #31, #51 and #56) sampled residents.
- B Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, facility failed to ensure care plans were reviewed and revised after each quarterly assessment or change to accurately reflect resident's needs for 1 (Resident #76) of 1 sampled resident whose care plan was reviewed.
Fire safety inspections
8 fire safety citations on file: 3 on January 24, 2025, 2 on December 21, 2023, 3 on September 23, 2022.
Every fire safety citation8 citations
- F Properly provide smoke detection systems in areas open to corridors.
- F Install corridor and hallway doors that block smoke.
- F Ensure proper usage of power strips and extension cords.
- E Have an alternate power supply for its alarm system.
- E Ensure proper usage of power strips and extension cords.
- F Have simulated fire drills held at unexpected times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Properly provide smoke detection systems in areas open to corridors.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.71 | 4.02 | 3.86 |
| Registered nurses | 0.39 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.45 | 3.42 |
| Nurse aides | 2.49 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 30.8% | 49.5% | 45.8% |
| Registered nurse turnover | 33.3% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.25 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.87 in April to June 2025 to 3.71 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.71 | 0.39 | 3.90 | 3.25 | 1.9% | 0 of 90 | 82 |
| Oct to Dec 2025 | 3.79 | 0.38 | 3.98 | 3.32 | 1.8% | 0 of 92 | 82 |
| Jul to Sep 2025 | 3.80 | 0.40 | 4.01 | 3.25 | 1.1% | 0 of 92 | 82 |
| Apr to Jun 2025 | 3.87 | 0.37 | 4.09 | 3.34 | 1.7% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.4 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.2 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.7 | 10.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.1 | 1.8 |
Owners and operators
Legal business name: VAN BUREN SNF OPERATIONS LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% or greater direct ownership interest | Organization | 100% | 12/14/2020 |
| Alexark1 LLC | 5% or greater indirect ownership interest | Organization | 12/14/2020 | |
| Jej Assets LP | 5% or greater indirect ownership interest | Organization | 01/01/2022 | |
| Jej Management, LLC | 5% or greater indirect ownership interest | Organization | 01/01/2022 | |
| Ponthie, Sharlot | 5% or greater indirect ownership interest | Individual | 01/01/2022 | |
| Digiacinto, Judy | W-2 managing employee | Individual | 12/14/2020 | |
| Ponthie, John | Corporate director | Individual | 01/01/2022 | |
| Alexark1 LLC | General partnership interest | Organization | 01/01/2022 | |
| Jej Assets LP | Limited partnership interest | Organization | 12/14/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on January 24, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on January 24, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on January 24, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on December 21, 2023: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Arkansas average of 3.45.
Other nursing homes nearby
- The Blossoms at Van Buren Rehab and Nursing Center Van Buren, 2.1 mi · 1 of 5 stars · 48 citations
- Van Buren Healthcare and Rehabilitation Center Van Buren, 2.2 mi · 5 of 5 stars · 14 citations
- Legacy Health and Rehabilitation Center Fort Smith, 3.4 mi · 2 of 5 stars · 34 citations
- Chapel Ridge Health and Rehab Fort Smith, 6.4 mi · 4 of 5 stars · 18 citations
- Methodist Health and Rehab Fort Smith, 6.7 mi · 3 of 5 stars · 17 citations
- Alma Nursing and Rehab Alma, 7.8 mi · 1 of 5 stars · 10 citations
- Sequoyah East Nursing Center, LLC Roland, 8.2 mi · 1 of 5 stars · 54 citations
- Riverside Health Services Arkoma, 8.3 mi · 1 of 5 stars · 14 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Valley Springs Rehabilitation and Health Center's Medicare star rating?
- CMS rates Valley Springs Rehabilitation and Health Center 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Valley Springs Rehabilitation and Health Center get at its last inspection?
- 8 health deficiencies at the standard inspection on January 24, 2025. The Arkansas average is 2.7.
- Has Valley Springs Rehabilitation and Health Center been fined?
- CMS lists no fines in the last three years.
- Does Valley Springs Rehabilitation and Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Valley Springs Rehabilitation and Health Center?
- CMS lists 9 owners and managers, and links the home to Southern Administrative Services. Legal business name: VAN BUREN SNF OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.