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White Oak Manor - Newberry

2555 Kinard Street, Newberry, SC 29108 · Newberry County · (803) 276-6060

140 certified beds, about 103 residents a day · For profit - Corporation · Medicare and Medicaid since 1971

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 425077 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 4, 2026, inspectors cited 6 health deficiencies (the South Carolina average is 3.7, the national average 9.2).

Of 8 health citations since July 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.16 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.

28.3% of nursing staff left within the year CMS measured (South Carolina average 45.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
5D
1E
1F
Potential for minimal harm
0A
0B
0C
June 4, 2026Standard inspection, Complaint inspection · 6 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interviews, record review, and review of facility policy, the facility failed to ensure resident safety and prevent avoidable accidents for 1 of 1 residents (R)124) reviewed for accidents/hazards. Specifically, on 10/15/2025, while a staff member was providing ADL care, the resident fell from the bed to the floor and sustained injuries, including bilateral femur fractures. Further, the resident required a two person assist for care, yet only one staff member was providing care at the time of the incident. Findings Include:A review of the facility policy titled Fall Management Program with no revision date states that [NAME] Oak Management, Inc. considers all newly admitted residents to be at risk for falls, as residents entering the facility have experienced some degree of decline and are transitioning into a new environment. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on review of the facility policy, observations and interviews, the facility failed to ensure expired medications and uncontaminated medications were removed and not stored with current medications in use for residents in 2 of 5 med carts and 1 of 3 medication rooms. Findings Include: Review of the facility policy titled, Medication Storage In The Facility, revised September 21, 2022 revealed, Policy: Medications and biologics are stored safely, securely, and properly following manufacturer's recommendations or those of the supplier. 9. Outdated, contaminated, or deteriorated medications and those in containers that are cracked, soiled, or without secure closures are immediately removed from stock, disposed of according to procedures for medication destruction, and reordered from pharmacy, if a current order exists. [...]
  3. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on review of the facility policy, record reviews, and interviews, the facility failed to notify the ombudsman for (Resident (R)122')s discharge from the facility, for one of one residents reviewed for discharge.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure Resident (R6)'s care plan was reviewed and revised to include catheter care related to the resident's indwelling catheter. This failure affected 1 of 3 residents reviewed for catheter care.
  5. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to ensure effective coordination of care and communication with the contracted hospice provider for 1 of 1 residents (R)124) receiving hospice services. The facility did not ensure that hospice staff had accurate, up to date information necessary to safely provide care. These failures resulted in the hospice CNA providing care without knowledge of the newly installed pressure relieving mattress and without updated information regarding the resident's assist level, contributing to a witnessed fall with injury. Findings Include:A review of R124's Face Sheet revealed the resident was admitted to the facility on [DATE] at 1:45 AM with diagnoses including, but not limited to, unspecified severe protein calorie malnutrition; osteoarthritis; other specified disorders of bone density and structure; [...]
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on review of facility policy and procedures, observations, record reviews and interviews, the facility failed to ensure proper infection control practices as it relates to a foley bag remaining off of the floor for Resident (R)112, 1 of 3 residents observed for catheters. Findings Include: Review of the facility procedure titled, Closed Urinary Drainage, revised September 21, 22 revealed: Procedure: 3. Attach drainage bag to bed frame, below level of resident's bladder, not touching the floor; cover with a dignity bag (unless fig leaf bag used). Review of R112's Face Sheet revealed the facility admitted R112 on 11/17/25 with diagnoses including but not limited to, Vascular dementia, moderate, with psychotic disturbance (Admission), Acute embolism and thrombosis of unspecified deep veins of lower extremity, Neuromuscular dysfunction of bladder, and hesitancy of micturition. [...]
December 6, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 5, 2026
    Inspectors wroteBased on interview, record review, and facility document review, the facility failed to ensure a Head Trauma Protocol was completed after an unwitnessed fall for 1 (Resident (R)2) of 3 residents reviewed for accidents.
April 18, 2025Standard inspection · 0 citations
July 12, 2023Standard inspection · 1 citation
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 21, 2023
    Inspectors wroteBased on review of the facility policy, observation, interview, the facility failed to ensure foods that are stored in the walk-in freezer, refrigerator and unit refrigerators were labeled and discarded after manufacturer's expiration date.

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth CarolinaUnited States
All nursing staff (RN, LPN and aides)4.163.843.86
Registered nurses0.530.630.69
All nursing staff on weekends3.543.333.42
Nurse aides2.51
Licensed practical nurses1.13
Nursing staff turnover (share who left in a year)28.3%45.9%45.8%
Registered nurse turnover20.0%42.1%42.9%
Administrators who left0

CMS expects 3.47 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.41 on weekdays and 3.54 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.69 in April to June 2025 to 4.16 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.160.534.413.54 0.0%0 of 90103
Oct to Dec 20254.010.564.263.38 0.0%0 of 92101
Jul to Sep 20254.010.664.263.39 0.0%0 of 92104
Apr to Jun 20253.690.573.913.12 0.0%0 of 91110
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Carolina, Jan to Mar 20263.620.533.813.137.2%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.411.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.20.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.43.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.51.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.612.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.55.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
17.415.315.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.824.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.513.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.22.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.81.8

Owners and operators

Legal business name: WHITE OAK MANOR INC.

NameRoleTypeShareSince
White Oak Manor Inc5% or greater direct ownership interestOrganization100%10/01/2002
Cecil, Beth5% or greater indirect ownership interestIndividual21%02/01/2022
Cecil, Dorothy5% or greater indirect ownership interestIndividual21%02/01/2022
Cecil, Douglas5% or greater indirect ownership interestIndividual19%02/01/2022
Cecil, Oliver5% or greater indirect ownership interestIndividual18%02/01/2022
Feeser, Jeni5% or greater indirect ownership interestIndividual21%02/01/2022
Bernardo, MichaelContracted managing employeeIndividual02/28/2024
Gilliam, MelissaW-2 managing employeeIndividual05/01/2024
Barber, JohnCorporate directorIndividual10/01/2002
Cecil, BethCorporate directorIndividual10/01/2002
Cecil, DorothyCorporate directorIndividual10/01/2002
Cecil, DouglasCorporate directorIndividual10/01/2002
Cecil, OliverCorporate directorIndividual10/01/2002
Feeser, JeniCorporate directorIndividual10/01/2002
Barber, JohnCorporate officerIndividual10/01/2002
Cecil, DouglasCorporate officerIndividual10/01/2002
Cecil, OliverCorporate officerIndividual10/01/2002
Haney, DavidCorporate officerIndividual10/01/2002
White Oak Management, Inc.Operational/managerial controlOrganization10/01/2002

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 4, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on June 4, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 4, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on June 4, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."

Other nursing homes nearby

South Carolina contacts for a concern about a nursing home

These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is White Oak Manor - Newberry's Medicare star rating?
CMS rates White Oak Manor - Newberry 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did White Oak Manor - Newberry get at its last inspection?
6 health deficiencies at the standard inspection on June 4, 2026. The South Carolina average is 3.7.
Has White Oak Manor - Newberry been fined?
CMS lists no fines in the last three years.
Does White Oak Manor - Newberry accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns White Oak Manor - Newberry?
CMS lists 19 owners and managers. Legal business name: WHITE OAK MANOR INC.

Sources

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