Ashland Health Services
1319 Beaser Ave, Ashland, WI 54806 · Ashland County · (715) 682-3468
117 certified beds, about 38 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1985
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525386 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 6, 2025, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 23 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.60 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.
46.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
CMS links it to North Shore Healthcare, an affiliated group of 59 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1006/23
1006/24
208/25
106/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
15D
2E
4F
Potential for minimal harm
0A
0B
1C
June 8, 2026Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation and interview, the facility did not ensure the resident environment remains free of accident hazards as possible and each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 3 residents (R) reviewed. (R1)-R1 was transferred with only 1 person not with the assistance of 2 people, as indicated in R1's care plan to prevent falls.
August 6, 2025Standard inspection · 2 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to ensure it maintained an infection prevention and control program designed to help prevent the development and transmission of communicable disease and infections such as COVID-19. This had the potential to affect all 36 residents.-The facility did not test staff with symptoms of COVID-19. -Staff used soiled cloth for catheter care and used a dropped alcohol wipe to disinfect the catheter of R7. Example 1 The CDC's COVID 19 website lists possible symptoms of COVID 19 which may include: Fever or chills Cough Shortness of breath or difficulty breathing Sore throat Congestion or runny nose New loss of taste or smell Fatigue Muscle or body aches Headache Nausea or vomiting Diarrhea The facility's policy titled Infection Prevention and Control Program, read in part .3. Surveillance: a. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, and record review, the facility did not implement a care plan to meet a resident's medical need for 1 of 5 residents (R) 5 reviewed for care plans.-CNA did not follow the care plan by not documenting R5's bowel movement for 2 days. R5 was admitted to the facility on [DATE] with diagnoses that include stroke with left sided paralysis, chronic pain, dementia, traumatic brain injury, epilepsy, anemia, and constipation. Minimum Data Set (MDS), dated [DATE], indicated R5 had a Brief Interview for Mental Status score of 99 meaning severe cognitive impairment. In addition, R5 is dependent on staff for eating, transfers, toileting, and extensive assist for bed mobility. R5 had an activated Power of Attorney for healthcare and finance. R5's care plan, dated 07/28/25, states: Bowel Elimination Alteration: At risk for constipation r/t: lack of exercise, medications. [...]
June 5, 2024Standard inspection · 10 citations
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on interview and record review, the facility failed to submit accurate data to Centers for Medicare and Medicaid Services (CMS) mandatory Payroll Based Journal (PBJ) for quarter 3 2023 (April 1-June 30), quarter 4 2023 (July 1-September 30), and quarter 1 2024 (October 1-December 31). This had the potential to affect all 40 residents. This is evidenced by: On 06/05/24 at 1:00 p.m., Surveyor interviewed Nursing Home Administrator (NHA) A about the low weekend staffing data that was triggered in the PBJ report for the third quarter 2023 (April 1-June 30), fourth quarter 2023 (July 1-September 30), and quarter 1 2024 (October 1-December 31). NHA stated the issues with the data reporting were due to agency staff not punching their hours on the facility time clock, so the accurate hours were not in the facility computer system. Surveyor compared the data with time punches. [...]
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record reviews, the facility did not establish and maintain an infection control program designed to help prevent the development and transmission of disease. This has the potential to affect all 40 residents. No surveillance log for staff infections. Staff did not apply gloves prior to entering rooms with residents on contact precautions. Precaution signs posted for Enhanced Barrier Precautions (EBP) and Contact precautions for R34 No process for reporting residents with Methicillin-Resistant Organisms (MRDO) when transporting to other facilities. This is evidenced by: Example 1: Facility policy titled, Infection Surveillance, dated as revised 03/08/23 states: Policy: A system of infection surveillance serves as a core activity of the facility's infection prevention and control program. [...]
- F Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review, the facility did not maintain documentation of screening, education, offering, and current Coronavirus 19 (COVID) vaccination status to staff. This has the potential to affect all 40 residents. This is evidenced by: On 06/05/24, Surveyor reviewed the facility's infection control program and policies. The facility policy titled, COVID-19 Vaccination with revised date of 10/27/23 states: Policy: It is the policy of this facility to minimize the risk of acquiring, transmitting, or experiencing complications from COVID-19 (SARS-CoV-2) by educating and offering our residents and staff the COVID-19 vaccine. Policy Explanation and Compliance Guidelines: 1. It is the policy of this facility to have an immunization program against COVID-19 in accordance with national standards of practice. 13. [...]
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility did not have a comprehensive system for ensuring 5 (R5, R8, R9, R24, R31) of 5 residents reviewed for immunizations received or were offered the pneumococcal vaccination. *R5 - No documentation of receiving or declining PCV 15 or PCV20. *R8 - No documentation of receiving or declining PCV20 or PPSV23. *R9 - No documentation of receiving or declining PCV20. *R24 - No documentation of receiving or declining PCV15 or PCV20 *R31 - No documentation of receiving or declining PCV15 or PCV20. This is evidenced by: According to the Center for Disease Control. (2024, February 6). Pneumococcal Disease in Adults and Vaccines to Prevent It. CDC Pneumococcal Disease. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility did not ensure residents received treatment and care in accordance with professional standards of practice for 1 of 12 sampled residents (R23). The facility did not follow physician orders for R23 to obtain a video fluoroscopy swallow study (VFSS) to determine appropriate and safe diet recommendations.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure staff practiced appropriate hand hygiene during a dressing change for a stage III Pressure Injury (PI) for 1 of 1 resident (R21) reviewed and currently in-house with a PI. The CDC had outlined the following indications for hand washing and the wearing of gloves: A. When hands are visibly dirty or contaminated with proteinaceous material or are visibly soiled with blood or other body fluids, wash hands with either a nonantimicrobial soap and water or an antimicrobial soap and water . F. Decontaminate hands after contact with a patient's intact skin. G. Decontaminate hands after contact with body fluids or excretions, mucous membranes, nonintact skin, and wound dressings if hands are not visibly soiled . J. Decontaminate hands after removing gloves . [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility did not ensure 1 of 2 residents (R23) reviewed was offered sufficient fluid intake to maintain proper hydration. The facility did not have a system in place for tracking daily intakes to ensure R23's fluid intake was adequate.
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure 2 of 2 residents (R31 and R1) reviewed for post-traumatic stress disorder (PTSD) received culturally competent trauma-informed care in accordance with professional standards of practice and accounting for each resident's experience and preferences in order to eliminate or mitigate retraumatization. This is evidenced by: According to Substance Abuse and Mental Health Services Administration (SAMHSA, 2014) (https://www.ncbi.nlm.nih.gov/books/NBK207191/), The impact of trauma can be subtle, insidious, or outright destructive. How an event affects an individual depends on many factors, including characteristics of the individual, the type and characteristics of the event(s), developmental processes, the meaning of the trauma, and sociocultural factors. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, interviews and record reviews, the facility did not administer medications in a safe and effective manner for for 1 out of 1 resident (R1) observed having medications left at bedside. This is evidenced by: R1 has medical diagnoses that include, but are not limited to, chronic pain, chronic post-traumatic stress disorder, long term use of opiate analgesic and alcohol abuse, in remission. The most recent Minimum Data Set Assessment (MDSA) completed for R1 was a quarterly assessment with the ARD (Assessment Reference Date) 3/5/24. According to this MDSA, R1 has a Brief Interview of Mental Status (BIMS) of 15, indicating intact cognition. R1 has no mood indicators or behaviors listed. Surveyor then reviewed R1's care plan and noted the following: - History of substance use disorder as evidenced by history of addiction to alcohol, chronic opioid use. [...]
- C Ensure the activities program is directed by a qualified professional.
Inspectors wroteBased on interview and record review, the facility failed to ensure a qualified activity professional was hired to direct the activities program and to meet the activity needs of residents. This had the potential to affect all 40 residents in the facility. The facility's Life Enrichment Specialist (LES) I or Activity Director, is not a qualified therapeutic recreation specialist and does not meet the qualifications required to direct the activities program. This is evidenced by: According to Federal Guidelines, the Activity Director must be a qualified therapeutic recreation therapist or must contain one of the following: Is licensed or registered, if applicable, by the State in which practicing; and (A) Eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body on or after October 1, 1990; [...]
June 28, 2023Standard inspection · 10 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, observation and record review, the facility did not ensure all residents received treatment and care in accordance with professional standards of practice for 1 of 1 residents (R9) sampled for skin integrity out of a total sample of 12. R9 developed Moisture Associated Skin Damage (MASD) while residing in the facility. R9's schedule for offloading the area was not followed. R9 was having loose bowel movements that irritate and excoriate the skin; there was no follow up with the provider to reduce the laxatives to promote healing of the MASD. R9's MASD worsened, becoming larger in size and a new area of MASD developed.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. This practice had the potential to affect 13 residents residing in the facility. The facility did not provide hand hygiene to the residents before eating meals. This is evidenced by: The facility policy, entitled Dining Experience, dated 07/27/22, states: .Individuals will be provided with proper hand hygiene prior to each meal or snack . On 06/26/23 at 11:40 AM, Surveyors observed hall service meals. No hand hygiene was offered to the residents who ate in their rooms. R25, R27, R19, R7, R20, R10. On 06/26/23 at 11:50 AM, Surveyors observed staff assisting residents in the main dining room with lunch. [...]
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on interviews and record reviews, the facility did not complete and submit a Significant Change in Status (SCS) Minimum Data Set Assessment (MDSA) within 14 days after determining a SCS has occurred for 1 of 12 residents (R25) reviewed for assessments. This is evidenced by: The facility completed a SCS MDS with an Assessment Reference Date (ARD) of 3/11/23 for R25. The next assessment was due 6/11/23. However, R25 experienced a fall and sustained a fracture of the right hip on 5/21/23, significantly altering the plan of care. R25 returned to the facility from the hospital on 5/24/23. The facility completed a SCS MDSA with an ARD of 6/11/23. However, this assessment was not yet submitted as of 6/27/23. On 6/27/23 at 5:07 PM, Surveyor interviewed Staff K via telephone. Staff K is the Corporate Director of Clinical Reimbursement. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review, the facility did not ensure accuracy of Minimum Data Set Assessments (MDSA) for 2 of 12 residents (R16 and R25) reviewed. - Resident #16 was admitted [DATE]. An admission MDSA was completed with an Assessment Reference Date (ARD) of 1/6/23 in which several critical areas were left blank and not assessed, including that of Cognitive Status, Mood and Pain. - R25 did not have a Significant Change in Status (SCS) MDSA completed timely. When it was completed, the assessment did not include the development of a Stage II Pressure Injury to the Coccyx or the development of an Unstageable Deep Tissue Injury (DTI) to the heel. This is evidenced by: [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews and record review, the facility did not ensure a comprehensive care plan for pain management was achieved for 1 of 12 residents (R) reviewed for care plans (R10). R10 had pain in the perineal area related to vulvar (the outer surface area of female genitals) cancer with radiation burn to the area. The perineal area is the layer of skin between the genitals (vaginal opening) and the anus/sacral area. There was no care plan to direct staff on managing R10's pain. This is evidenced by: Review of the facility policy, entitled Pain Management, dated 8/09/22, states: [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews and record reviews, the facility did not ensure 2 of 4 residents (R25 and R27) reviewed for high risk of Pressure Injury development received the necessary treatment and services to promote healing of existing skin impairments or prevent new pressure injuries from developing. - R25 has an existing PI to her coccyx and a Deep Tissue Injury (DTI) to her right heel. An observation was made of 3 hours 49 minutes in which staff did not offer or attempt repositioning or toileting. - R27 is high risk for the development of PIs. R27 was observed for 4 hours 29 minutes in which she was sitting in a Broda chair without staff offering or attempting to reposition or toilet. This is evidenced by: According to the NPIAP (National Pressure Injury Advisory Panel) 2019, page 115, . [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews and record reviews, the facility did not ensure 1 of 3 residents (R25) reviewed for Urinary Tract Infections (UTIs) received the necessary treatment and services to prevent infections and to restore continence to the extent possible. R25 is currently being treated for an active UTI with antibiotic therapy. An extended observation was made of 3 hours 49 minutes in which toileting or incontinence care was not provided for R25 to keep R25 clean and prevent infection. This is evidenced by: The Long-Term Care Nursing Desk Reference. HCPro, Inc. Chapter 13, pages 214-215 offers the following discussion on urinary incontinence in Long Term Care: . Incontinence is a medical problem that is, in many instances, beyond the resident's control. Incontinence is not a normal consequence of aging and can frequently be cured or improved . [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure a resident maintains acceptable parameters of nutritional status and weight. This affected one of four residents Resident (R) 9, reviewed for nutrition and hydration. R9 was not provided the ordered supplement to maintain nutritional pararmeters, adaptive equipment was not provided as indicated on the care plan, facility did not follow up on dietician recommendations for multi-vitamin, nor was R9's intake accurately recorded by staff to ensure adequate nuritional intake. This is evidenced by: R9 admitted to facility 12/11/2017. Diagnoses include dementia, seizures, stroke affecting left side, depression, and anxiety. R9 has an activated Power of Attorney (POA) to assist in making healthcare decisions. Minimum Data Set (MDS), dated [DATE], confirmed R9 is understood and understands others. [...]
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observations, interviews and record review, the facility did not ensure pain management was achieved for 1 of 1 resident (R) reviewed for pain (R10). R10 had pain in the perineal area related to vulvar (the outer surface area of female genitals) cancer with radiation burn to the area. The perineal area is the layer of skin between the genitals (vaginal opening) and the anus / sacral area. There was no current pain assessment or care plan to direct staff on managing R10's pain. This is evidenced by: Review of the facility policy, entitled Pain Management, dated 8/09/22, states: [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, interview and record review, the facility did not ensure that a resident's drug regimen was free from unnecessary medications in the presence of adverse consequences which indicate the dose should be reduced or discontinued for 1 of 5 residents (R) reviewed for unnecessary medications (R9). Facility did not follow up with provider after request to reduce laxative related to R9 having loose bowel movements. R9 continued to have loose watery stools with no change in laxative medications.
Fire safety inspections
11 fire safety citations on file: 4 on August 6, 2025, 3 on June 5, 2024, 4 on June 28, 2023.
Every fire safety citation11 citations
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Have properly installed electrical wiring and gas equipment.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have exits that are accessible at all times.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.60 | 4.21 | 3.86 |
| Registered nurses | 1.29 | 0.99 | 0.69 |
| All nursing staff on weekends | 3.25 | 3.77 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 0.15 | ||
| Nursing staff turnover (share who left in a year) | 46.3% | 46.9% | 45.8% |
| Registered nurse turnover | 35.7% | 39.7% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.74 on weekdays and 3.25 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.60 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.60 | 1.29 | 3.74 | 3.25 | 0.0% | 0 of 90 | 38 |
| Oct to Dec 2025 | 3.48 | 1.15 | 3.62 | 3.10 | 4.7% | 0 of 92 | 37 |
| Jul to Sep 2025 | 3.77 | 1.39 | 3.95 | 3.34 | 4.1% | 0 of 92 | 36 |
| Apr to Jun 2025 | 3.61 | 1.19 | 3.77 | 3.21 | 11.7% | 0 of 91 | 35 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 25.9 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.5 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.9 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.4 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 25.5 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.5 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.4 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.3 | 1.8 |
Owners and operators
Legal business name: NSH ASHLAND LLC. CMS links this home to North Shore Healthcare, a group of 59 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kurtz, Tammy | W-2 managing employee | Individual | 02/01/2019 | |
| Baumann, Troy | Corporate director | Individual | 02/01/2018 | |
| Hoehn, Jeffrey | Corporate director | Individual | 02/01/2018 | |
| North Shore Healthcare LLC | Operational/managerial control | Organization | 02/01/2019 | |
| Baumann, Troy | Operational/managerial control | Individual | 02/01/2018 | |
| Hoehn, Jeffrey | Operational/managerial control | Individual | 02/01/2018 | |
| Kurtz, Tammy | Operational/managerial control | Individual | 02/01/2018 | |
| Mills, David | Operational/managerial control | Individual | 02/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on June 8, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on August 6, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on August 6, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on June 5, 2024: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.25 hours per resident per day, below the Wisconsin average of 3.77.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Court Manor Health Services Ashland, 0.8 mi · 4 of 5 stars · 3 citations
- Northern Lights HCC Washburn, 7.3 mi · 2 of 5 stars · 35 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Ashland Health Services's Medicare star rating?
- CMS rates Ashland Health Services 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ashland Health Services get at its last inspection?
- 2 health deficiencies at the standard inspection on August 6, 2025. The Wisconsin average is 9.5.
- Has Ashland Health Services been fined?
- CMS lists no fines in the last three years.
- Does Ashland Health Services accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ashland Health Services?
- CMS lists 8 owners and managers, and links the home to North Shore Healthcare. Legal business name: NSH ASHLAND LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.