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Bear Creek Healthcare LLC

322 West Collin Raye Drive, De Queen, AR 71832 · Sevier County · (870) 642-3562

131 certified beds, about 49 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1995

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 045287 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 6, 2026, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).

None of its 8 health citations since June 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.90 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.

45.9% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
3E
0F
Potential for minimal harm
0A
0B
0C
March 6, 2026Standard inspection · 1 citation
  1. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2026
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on record review, interviews, and facility policy review, the facility failed to ensure the residents' orders and other electronic health records accurately and consistently reflected the resident's advanced directive decision that documented the resident did not want Cardiopulmonary Resuscitation (CPR) for one (Resident #17) of eight residents whose clinical records were reviewed for advanced directive information.
October 17, 2024Standard inspection · 3 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on interviews, record review, and facility document review, it was determined that the facility failed to ensure care plans were updated to include interventions for incidents for (Resident #16, Resident # 18, Resident # 27) 3 residents reviewed for incidents with care plan revisions and updates.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to follow the recipe for pureed foods to maintain nutritional value for 4 ( Resident # 8, #9, #25, and #38) residents receiving pureed foods from the facility kitchen.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on interviews, record review, facility document review it was determined that the facility failed to ensure that physician orders were followed as written on telephone order for 1 (Resident #27) reviewed for physician order accuracy.
June 6, 2024Standard inspection · 4 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure (1) that manufacture specifications for seasonings storage were followed, (2) that dietary staff washed their hands and changed their gloves before handling food items, (3) that expired food products were promptly removed from the dining room, (4) that cold food items were maintained at 41 or below degrees Fahrenheit on ice while awaiting, and (5) that the facility kitchen was free of pests. These failed practices had the potential to affect 52 residents who received meals from the Kitchen.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure the minimum data set (MDS) accurately reflected, on section A1500 the preadmission screening and assessment resident record (PASRR) a serious mental illness and/or intellectual disability affecting 1 (Resident 24) of 3 sampled Residents (Resident #3, #24, and #29) with a level II PASRR. This failed practice had the potential to affect 6 residents with a level II PASRR.
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure 1 (Resident #156) oxygen was administered at the physician ordered rate to prevent respiratory complications. This failed practice had the potential to affect 2 sampled (Residents #3, and #156) of 6 residents with oxygen orders.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure proper hand hygiene was performed during peri care for 1 (Resident #11) to prevent cross contamination and infection. This failed practice had the potential to affect 4 sampled (Resident #18, #31, #56, and #156) of 12 residents requiring peri care.

Fire safety inspections

5 fire safety citations on file: 2 on March 6, 2026, 3 on June 6, 2024.

Every fire safety citation5 citations
  1. F
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 6, 2026 · Corrected (the home has a date of correction)
  2. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · March 6, 2026 · Corrected (the home has a date of correction)
  3. F
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · June 6, 2024 · Corrected (the home has a date of correction)
  4. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · June 6, 2024 · Corrected (the home has a date of correction)
  5. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 6, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArkansasUnited States
All nursing staff (RN, LPN and aides)3.904.023.86
Registered nurses0.400.410.69
All nursing staff on weekends3.223.453.42
Nurse aides2.43
Licensed practical nurses1.07
Nursing staff turnover (share who left in a year)45.9%49.5%45.8%
Registered nurse turnover40.0%44.8%42.9%
Administrators who left2

CMS expects 3.00 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.22 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.08 in April to June 2025 to 3.90 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.900.404.183.22 0.0%0 of 9049
Oct to Dec 20254.060.424.403.22 0.0%0 of 9247
Jul to Sep 20253.890.404.223.06 0.0%0 of 9249
Apr to Jun 20254.080.334.433.23 0.0%0 of 9151
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arkansas, Jan to Mar 20264.050.404.283.472.0%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArkansasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.29.513.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.63.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.410.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.74.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.510.915.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.02.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.82.11.8

Owners and operators

Legal business name: BEAR CREEK HEALTHCARE, LLC.

NameRoleTypeShareSince
Parsons, Cathy5% or greater direct ownership interestIndividual100%01/01/2017
Parsons, CathyW-2 managing employeeIndividual01/01/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on October 17, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on October 17, 2024: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on October 17, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on March 6, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.22 hours per resident per day, below the Arkansas average of 3.45.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bear Creek Healthcare LLC's Medicare star rating?
CMS rates Bear Creek Healthcare LLC 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bear Creek Healthcare LLC get at its last inspection?
1 health deficiency at the standard inspection on March 6, 2026. The Arkansas average is 2.7.
Has Bear Creek Healthcare LLC been fined?
CMS lists no fines in the last three years.
Does Bear Creek Healthcare LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bear Creek Healthcare LLC?
CMS lists 2 owners and managers. Legal business name: BEAR CREEK HEALTHCARE, LLC.

Sources

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