Joliet Living & Rehab Center
2230 McDonough, Joliet, IL 60436 · Will County · (815) 729-3801
120 certified beds, about 92 residents a day · For profit - Partnership · Medicaid since 1975
CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid
Overall
3 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 14E247 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 11, 2026, inspectors cited 6 health deficiencies (the Illinois average is 12.6, the national average 9.2).
None of its 33 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 2.26 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
24.5% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
109/23
806/24
110/24
304/25
304/25
505/25
106/25
311/25
102/26
104/26
606/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
21D
8E
4F
Potential for minimal harm
0A
0B
0C
June 11, 2026Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly label/date/seal/store/defrost/discard food items and make safe sanitizer solution for food preparation surfaces in the facility kitchen. This applies to all 99 residents residents that receive oral nutrition and food prepared in the facility kitchen.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a safe, clean, and comfortable environment by failing to identify and correct environmental concerns in resident rooms. This applies to 6 residents (R98, R69, R55, R33, R73, R3) reviewed for environmental safety in a sample of 20.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe smoking practices for residents. This applies to 5 of 5 residents (R23, R17, R68, R88, R56) reviewed for safety and supervision in a sample of 20.
- D Provide appropriate foot care.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide foot care to a resident dependent on staff to cut his toenails. This applies to 1 of 1 (R9) reviewed for podiatry in a sample of 20.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview and record review the facility failed to ensure behavioral psych services were provided to a resident with mental health diagnoses. This applies to 1 of 3 residents R78 reviewed for mental health services in a sample of 20.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide a functional and comfortable bathroom. This applies to 3 of 3 residents, R27, R110 and R103, reviewed for environmental concerns in a sample of 20.
April 29, 2026Complaint inspection · 1 citation
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure residents were treated in a respectful and dignified manner when they searched the residents' room without them present. This failure applies to 1 of 4 residents (R1) reviewed for resident rights.
February 5, 2026Complaint inspection · 1 citation
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review, the facility failed to provide residents the right to private visits when the facility rules for resident visitation changed preventing private room visits. This applies to 9 of 9 (R1, R19, R22, R23, R24, R25, R20, R6, R10) reviewed for residents' rights.
November 18, 2025Complaint inspection · 3 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to prevent residents from verbal abuse from a staff member. This failure apples to 3 of 7 residents (R1, R2, and R7) reviewed for abuse from a sample of 7.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report incidents and allegations of abuse and mistreatment of residents. This failure apples to 3 of 7 residents (R1, R2, and R7) reviewed for abuse in a sample of 7 residents.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to investigate incidents and allegations of abuse and mistreatment of residents. This failure apples to 3 of 7 residents (R1, R2, and R7) reviewed for abuse in a sample of 7 residents.
June 14, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, the facility failed to protect two residents from abuse by not implementing interventions regarding repeated behavioral concern and a resident complaint. This applies to 2 of 3 residents (R1 and R2) reviewed for abuse in a sample of 10.
May 15, 2025Standard inspection · 5 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to follow their water management program and identify areas where control measures are needed and assess how much of a risk those hazardous conditions pose. This affects all 88 residents residing in the facility.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview the facility failed to have window screens in resident's rooms. This applies to 5 of 5 residents (R30, R66, R74, R77 and R80) in the sample 18.
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility failed to provide residents or residents' representatives their written bed hold and return policy prior to hospitalization. This applies to 4 of 4 residents (R23, R38, R72, R78) reviewed for hospitalizations in the sample of 18.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to prevent resident to resident abuse. This applies to 2 of 2 (R9 and R17) reviewed for abuse in the sample of 18.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide behavioral health services to residents with SMI (severe mental illness). This applies to 2 of 3 residents (R76 and R81) reviewed for behavioral health services in the sample of 18.
April 25, 2025Complaint inspection · 3 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a residents room in good repair. This applies to 1 of 3 residents (R1) reviewed for physical environment.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to protect a resident's rights to be free of sexual and physical abuse. This applies to 3 of 4 residents (R2, R3, and R4) reviewed for sexual and physical abuse.
- D Provide appropriate foot care.
Inspectors wroteBased on observation, interview, and record review, the facility failed to have podiatry services provide foot care and treatment. This applies to 1 of 3 residents (R1) reviewed for podiatry services.
April 2, 2025Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to respect a resident's right to receive a second cup of coffee, as desired by the resident. This applies to 1 of 3 (R3) residents reviewed for resident rights in the sample of 8.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to protect the residents' right to be free from physical abuse. This applies to 3 of 6 residents (R3, R4, and R7) reviewed for physical assault in the sample of 8.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on interview and record review, the facility failed to follow Nurse Practitioner's orders to obtain a laboratory test. This applies to 1 of 3 residents (R1) reviewed for delay of care in the sample of 8.
October 18, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to prevent a resident to resident physical abuse altercation. This applies to 2 of 3 residents (R1 and R2) reviewed for physical abuse in the sample of 6.
June 14, 2024Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain cleanliness in the food preparation area and equipment storage. This applies to all residents in the facility for a total 92 residents.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, clean, and comfortable environment. This applies to 8 residents (R34, R72, R53, R193, R75, R59, R71, and R42) reviewed for homelike environment in a sample of 26 residents.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to invite 4 residents (R55, R65, R76 and R31) to their care plan meetings that were reviewed for care plans, in a sample of 26
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wrote2. 06/12/24 at 10:13 AM, R17, who's cognition is intact, said during smoking breaks the staff will sometimes come out, and sometimes the staff stays inside. R17 said the residents light their own cigarettes. R17 said the staff leaves the lighter outside, and sometimes the lighter will come up missing, because no one is watching. R17 said the staff hardly ever gets the lighter back. 3. On 06/11/24 10:31 AM, R59, who's cognition is intact, said during smoking breaks, the staff watch from the inside, and they don't come outside at all. R59 said sometimes it is one staff monitoring, and sometimes it is 2 staff, but nobody goes outside to monitor when the residents are smoking. On 06/12/24 3:29 PM, V3 (Psych Services Rehab Director) said, The facility is short staffed, and they don't have two staff to monitor during smoking breaks. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain dignity and privacy for 2 residents (R17 & R71) in a sample of 26.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to maintain proper documentation for Advanced Directives for 3 residents (R76, R293, and R243) in a sample of 26.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physicians' orders for 1 resident (R71), and failed to monitor 1 diabetic resident's blood glucose levels (R293) in a sample of 26.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to update the EMR (Electronic Medical Record) to include R243's medical diagnoses.
September 7, 2023Complaint inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure milk and cottage cheese were stored and served at temperatures to prevent potential food- borne illnesses. This applies to 96 of 99 residents in the building.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.26 | 3.45 | 3.86 |
| Registered nurses | 0.50 | 0.72 | 0.69 |
| All nursing staff on weekends | 2.04 | 3.07 | 3.42 |
| Nurse aides | 1.31 | ||
| Licensed practical nurses | 0.45 | ||
| Nursing staff turnover (share who left in a year) | 24.5% | 44.5% | 45.8% |
| Registered nurse turnover | 35.7% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.35 on weekdays and 2.04 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.25 in April to June 2025 to 2.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.26 | 0.50 | 2.35 | 2.04 | 2.4% | 0 of 90 | 92 |
| Oct to Dec 2025 | 2.20 | 0.44 | 2.30 | 1.95 | 1.9% | 0 of 92 | 92 |
| Jul to Sep 2025 | 2.13 | 0.47 | 2.27 | 1.76 | 0.0% | 0 of 92 | 91 |
| Apr to Jun 2025 | 2.25 | 0.49 | 2.42 | 1.82 | 0.0% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 0.6 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.6 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 72.6 | 21.7 | 15.4 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on June 11, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 8 problems in this area, most recently on November 18, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on June 11, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.04 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
- Avantara Joliet Joliet, 0.7 mi · 2 of 5 stars · 40 citations
- Parc Joliet Joliet, 0.7 mi · 2 of 5 stars · 54 citations
- Pearl of Joliet, the Joliet, 1 mi · 1 of 5 stars · 55 citations
- Sunny Hill Nursing Home of Will County Joliet, 3.4 mi · 5 of 5 stars · 24 citations
- Alden Estates of Shorewood Shorewood, 4 mi · 5 of 5 stars · 15 citations
- Alden Courts of Shorewood Shorewood, 4 mi · 4 of 5 stars · 11 citations
- Renwick Nursing and Rehab Joliet, 4.4 mi · 1 of 5 stars · 65 citations
- Spring Creek Joliet, 4.5 mi · 4 of 5 stars · 33 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Joliet Living & Rehab Center's Medicare star rating?
- CMS rates Joliet Living & Rehab Center 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Joliet Living & Rehab Center get at its last inspection?
- 6 health deficiencies at the standard inspection on June 11, 2026. The Illinois average is 12.6.
- Has Joliet Living & Rehab Center been fined?
- CMS lists no fines in the last three years.
- Does Joliet Living & Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Joliet Living & Rehab Center?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.