Lakeview Terrace Rehab and Health Care Center
110 Lodge Terrace Dr, Altoona, FL 32702 · Lake County · (352) 669-2133
40 certified beds, about 29 residents a day · Non profit - Corporation · Medicare and Medicaid since 2005
CMS Care Compare ratings, data as of September 1, 2026 · CCN 106068 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 2, 2025, inspectors cited 7 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 12 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
October 2, 2025Standard inspection · 7 citations
- F Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Inspectors wroteBased on record review and interview, the facility failed to ensure the arbitration agreement included the required elements for 3 of 3 residents reviewed for arbitration (Residents #11, #36, and #35).
- F Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Inspectors wroteBased on record review and interview, the facility failed to ensure the arbitration agreement provided for the selection of a venue convenient to both parties for 3 of 3 residents reviewed for arbitration (Residents #11, #36, and #35).
- E Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to ensure accurate nurse staffing data was posted on a daily basis.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food was properly stored in 2 of 2 service kitchens (Rehabilitation Unit kitchen and Skilled Nursing Unit kitchen) and failed to ensure food was prepared in a sanitary manner.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and interview, the facility failed to coordinate assessments for the residents with newly evident or possible serious mental disorder for 1 of 3 residents reviewed for mood and behavior (Resident #6).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure medical records were complete and accurate regarding medication administration and blood sugar monitoring for 1 of 5 residents reviewed for unnecessary medications (Resident #2).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration when required to prevent the possible spread of infection and communicable diseases.
July 10, 2024Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration for 6 of 10 medication administration observations to prevent the possible spread of infection and communicable disease.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the resident's status for 2 of 3 residents reviewed for respiratory services, Residents #3 and #23.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure comprehensive person-centered care plans were developed for 3 of 12 residents reviewed, Residents #2, #3, #33.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received oxygen as ordered by the physician for 1 of 3 residents reviewed for respiratory care, Resident #23.
March 16, 2023Standard inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the dressing on a Peripherally Inserted Central Catheter (PICC) line was changed every 48 hours as per professional standards of care for 1 of 1 resident with a PICC Line, Resident #36.
Fire safety inspections
5 fire safety citations on file: 1 on July 10, 2024, 4 on March 16, 2023.
Every fire safety citation5 citations
- D Install corridor and hallway doors that block smoke.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Establish methods for sharing information.
- F Provide family notifications of emergency plan.
- F Install an approved automatic sprinkler system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.82 | 3.86 |
| Registered nurses | not reported | 0.73 | 0.69 |
| All nursing staff on weekends | not reported | 3.49 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 41.4% | 45.8% |
| Registered nurse turnover | not reported | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS note on this home's staffing data: The accuracy of the staffing data for this measure could not be validated by CMS.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.84 on weekdays and 6.58 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.69 in April to June 2025 to 7.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.48 | 0.86 | 7.84 | 6.58 | 2.7% | 0 of 90 | 29 |
| Oct to Dec 2025 | 7.39 | 0.67 | 7.76 | 6.48 | 5.3% | 0 of 92 | 28 |
| Jul to Sep 2025 | 7.35 | 0.75 | 7.77 | 6.26 | 7.2% | 0 of 92 | 28 |
| Apr to Jun 2025 | 6.69 | 0.60 | 7.07 | 5.75 | 4.4% | 0 of 91 | 30 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Florida
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 30.9 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.2 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 51.3 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.0 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.1 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.1 | 9.1 | 12.0 |
Owners and operators
Legal business name: COMMUNITY SUPPORTS INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Folk, Amber | Corporate director | Individual | 06/16/2021 | |
| Hamrick, Jonathan | Corporate director | Individual | 03/21/2018 | |
| Koromilas, Shannon | Corporate director | Individual | 12/20/2017 | |
| Payton, Donald | Corporate director | Individual | 06/15/2022 | |
| Seay, Raleigh | Corporate director | Individual | 06/16/2021 | |
| Schultz, Kenneth | Corporate officer | Individual | 12/16/2004 | |
| Dsi Management LLC | Operational/managerial control | Organization | 12/31/2016 | |
| Frisbie, Tammi | Operational/managerial control | Individual | 09/15/2021 | |
| Schultz, Gregory | Operational/managerial control | Individual | 10/01/2023 | |
| Dsi Management LLC | Adp of the SNF | Organization | 07/28/2025 | |
| Clark, Lowell | Adp of the SNF | Individual | 06/01/2018 | |
| Frisbie, Tammi | Adp of the SNF | Individual | 07/28/2025 | |
| Schultz, Gregory | Adp of the SNF | Individual | 10/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on October 2, 2025: "PASARR screening for Mental disorders or Intellectual Disabilities"
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on October 2, 2025: "Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on October 2, 2025: "Provide and implement an infection prevention and control program."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on July 10, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
Other nursing homes nearby
- Bayview Center Eustis, 8.1 mi · 5 of 5 stars · 15 citations
- Lake Eustis Healthcare and Rehabilitation Center Eustis, 8.3 mi · 2 of 5 stars · 19 citations
- Ruleme Center Eustis, 9.7 mi · 4 of 5 stars · 18 citations
- Edgewater at Waterman Village Mount Dora, 9.8 mi · 4 of 5 stars · 18 citations
- Solaris Healthcare Waterman Tavares, 10.2 mi · 5 of 5 stars · 17 citations
- Avante at Mt Dora, Inc Mount Dora, 10.7 mi · 3 of 5 stars · 19 citations
- Chatham Glen Healthcare and Rehabilitation Center The Villages, 16.4 mi · 5 of 5 stars · 13 citations
- Lake Port Square Health Center Leesburg, 16.5 mi · 3 of 5 stars · 28 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Lakeview Terrace Rehab and Health Care Center's Medicare star rating?
- CMS rates Lakeview Terrace Rehab and Health Care Center 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Lakeview Terrace Rehab and Health Care Center get at its last inspection?
- 7 health deficiencies at the standard inspection on October 2, 2025. The Florida average is 7.1.
- Has Lakeview Terrace Rehab and Health Care Center been fined?
- CMS lists no fines in the last three years.
- Does Lakeview Terrace Rehab and Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Lakeview Terrace Rehab and Health Care Center?
- CMS lists 13 owners and managers. Legal business name: COMMUNITY SUPPORTS INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.