Majestic Care of West Allen
6050 S Cr 800 E 92, Fort Wayne, IN 46814 · Allen County · (260) 625-3545
96 certified beds, about 82 residents a day · For profit - Corporation · Medicare and Medicaid since 1988
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155322 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 16, 2026, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 15 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $21,645 in the last three years; the largest was $21,645, and the latest is dated March 9, 2026.
Nurses and nurse aides worked 2.89 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
50.7% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Majestic Care, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
111/23
207/24
605/25
107/25
103/26
404/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
2E
1F
Potential for minimal harm
0A
0B
1C
April 16, 2026Standard inspection · 4 citations
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review the facility failed to ensure a bed hold policy was provided to a responsible party for 4 of 4 residents reviewed (Resident 29, Resident 9, Resident 2, and Resident 85).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview and record review, the facility failed to identify resident trauma and incorporate into the plan of care for 2 of 5 residents reviewed (Resident 57 and Resident 67).
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on interview and record review, the facility failed to ensure and investigation and interventions for suicidal ideation for 1 of 1 resident reviewed (Resident 6).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure accurate and complete documentation was provided for 1 of 2 residents reviewed (Resident 6).
March 9, 2026Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff used the correctly sized sling, in good working condition, when transferring a resident with a mechanical lift for 1 of 3 residents reviewed for assistive device use (Resident G). This failure resulted in the resident falling from the lift when a strap on the sling broke causing the resident to fall sustaining multiple fractures of neck, lower back, and pelvis. This resulted in Resident G's death. The immediate jeopardy began on [DATE] when the facility failed to ensure a lift sling was properly sized and in good working condition. The Administrator, Director of Nursing (DON), Assistant Director of Nursing (ADON), and Regional Nurse Consultant Director were notified of the Immediate Jeopardy on [DATE], at 1:45 P.M. [...]
July 25, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate a potential fall for 1 of 3 residents reviewed for accidents (Resident K).
May 8, 2025Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to store and serve food and drinks to maintain food safety for 78 of 78 residents who consume food and drinks from the kitchen.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure toenail care was provided for 1 of 7 residents reviewed (Resident 52).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff areas remained secure and smoking materials were secured for 1 of 12 residents reviewed. (Resident 53)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review the facility failed to ensure care plan interventions were implemented, weight losses were reported and addressed timely. This resulted in a significant weight loss of 6.6% in 30 days for 1 of 3 residents reviewed (Resident 37).
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the dining room, the 300 hall and one resident room was maintained.
- C Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview and record review, the facility failed to dispose of garbage and refuse properly for 3 of 3 dumpsters.
July 30, 2024Standard inspection · 2 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure services were provided for the grooming of facial hair for 1 of 2 residents reviewed (Resident 16).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on observation, interview and record review, the facility failed to identify triggers to prevent potential re-traumatization for 2 of 11 residents reviewed for mood/behavior (Resident 3 and Resident 16).
November 28, 2023Complaint inspection · 1 citation
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview the facility failed to ensure medication carts were secured/locked for 2 of 2 observations. 29 residents resided on the 100 hall.
Fire safety inspections
17 fire safety citations on file: 5 on April 16, 2026, 4 on May 8, 2025, 8 on July 30, 2024.
Every fire safety citation17 citations
- F Implement emergency and standby power systems.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Meet other general requirements that are deficient.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Install corridor and hallway doors that block smoke.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have restrictions on the use of portable space heaters.
- E Ensure proper usage of power strips and extension cords.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 9, 2026 | Fine | $21,645 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.89 | 3.69 | 3.86 |
| Registered nurses | 0.36 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.51 | 3.25 | 3.42 |
| Nurse aides | 1.98 | ||
| Licensed practical nurses | 0.55 | ||
| Nursing staff turnover (share who left in a year) | 50.7% | 45.9% | 45.8% |
| Registered nurse turnover | 20.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.93 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.04 on weekdays and 2.51 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.87 in April to June 2025 to 2.89 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.89 | 0.36 | 3.04 | 2.51 | 0.0% | 0 of 90 | 82 |
| Oct to Dec 2025 | 2.79 | 0.30 | 2.90 | 2.50 | 0.0% | 3 of 92 | 84 |
| Jul to Sep 2025 | 2.90 | 0.24 | 3.01 | 2.63 | 0.0% | 0 of 92 | 79 |
| Apr to Jun 2025 | 2.87 | 0.23 | 3.01 | 2.52 | 0.0% | 6 of 91 | 78 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.5 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.1 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.1 | 13.6 | 15.4 |
Owners and operators
Legal business name: PULASKI MEMORIAL HOSPITAL. CMS links this home to Majestic Care, a group of 26 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Robbins, Jina | W-2 managing employee | Individual | 05/18/2016 | |
| Barry, Thomas | Corporate officer | Individual | 03/01/2019 | |
| Malott, Gregg | Corporate officer | Individual | 06/01/2015 | |
| Rafalski, Rosemarie | Corporate officer | Individual | 03/01/2019 | |
| Pulaski Memorial Hospital | Operational/managerial control | Organization | 06/01/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on April 16, 2026: "Provide care or services that was trauma informed and/or culturally competent."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 8, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 16, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on April 16, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.51 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Coventry Meadows Fort Wayne, 5.6 mi · 5 of 5 stars · 5 citations
- Sage Bluff Health and Rehab Center Fort Wayne, 5.6 mi · 3 of 5 stars · 16 citations
- Majestic Care of Jefferson Pointe Fort Wayne, 6.4 mi · 1 of 5 stars · 27 citations
- Englewood Health & Rehabilitation Center Fort Wayne, 9 mi · 4 of 5 stars · 5 citations
- Waters of Columbia City Skilled Nursing Facility Columbia City, 10 mi · 3 of 5 stars · 17 citations
- Kingston Health Center of Fort Wayne Fort Wayne, 10.3 mi · 3 of 5 stars · 25 citations
- Summit City Nursing and Rehabilitation Fort Wayne, 10.5 mi · 5 of 5 stars · 5 citations
- Life Care Center of Fort Wayne Fort Wayne, 10.6 mi · 5 of 5 stars · 7 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Majestic Care of West Allen's Medicare star rating?
- CMS rates Majestic Care of West Allen 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Majestic Care of West Allen get at its last inspection?
- 4 health deficiencies at the standard inspection on April 16, 2026. The Indiana average is 7.2.
- Has Majestic Care of West Allen been fined?
- Yes. CMS lists 1 fine totaling $21,645 in the last three years.
- Does Majestic Care of West Allen accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Majestic Care of West Allen?
- CMS lists 5 owners and managers, and links the home to Majestic Care. Legal business name: PULASKI MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.