Majestic Care of Jefferson Pointe
5700 Wilkie Dr, Fort Wayne, IN 46804 · Allen County · (260) 432-7556
135 certified beds, about 85 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155446 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 23, 2026, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 27 health citations since October 2023, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.56 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
57.4% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Majestic Care, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
210/23
410/23
101/24
202/24
205/24
112/24
304/25
310/25
111/25
102/26
503/26
105/26
107/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
19D
4E
1F
Potential for minimal harm
0A
0B
0C
July 21, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to document, monitor and report changes in a skin condition for 1 of 3 residents reviewed (Resident B).
May 20, 2026Complaint inspection · 1 citation
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident was adequately assessed and provider orders were followed after a change in condition for 1 of 3 residents reviewed. The facility failed to ensure bowel assessments were performed and an abdominal X-ray was completed as ordered. This resulted in the facility sending the resident to the hospital with a perforated bowel (Resident C). The Immediate Jeopardy began on 5/15/26 when the facility failed to assess Resident C's change of condition and complete an order for a follow-up x-ray. The Administrator and Director of Nursing (DON) were notified of the Immediate Jeopardy on May 19, 2026, at 4:12 P.M. The immediate jeopardy was removed on 5/20/26 but noncompliance remained at the lower scope and severity of no actual harm with potential for more than minimal harm that is not immediate jeopardy.
March 23, 2026Standard inspection, Complaint inspection · 5 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to ensure appropriate weight management interventions were implemented, including follow-up for identified weight loss and notification of the physician regarding significant weight changes for 2 of 3 residents reviewed (Resident 11 and Resident 50). This resulted in severe unintended resident weight loss for Resident 11 and Resident 50.
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interview and record review the facility failed to ensure resident pain medication was secured to prevent misappropriation for 4 of 16 residents reviewed. (Resident 2, Resident 53, Resident 64, and Resident 92)
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interview and record review the facility failed to provide nonpharmacological interventions to 4 of 4 residents reviewed. (Resident 1, Resident 2, Resident 64, and Resident 92)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a neurological evaluation was completed after a blow to the eye for 1 of 3 residents reviewed. (Resident 55)Findings Include:A progress note, dated 3/10/2026 at 10:19 PM, indicated Resident 55 was sitting on their bed. The progress note indicated Resident 55 stated another resident hit him near his eye and upon assessment, Resident 55 was noted to have bruising to their left eye and a scratch under his right eye. A progress note dated 3/11/2026 at 5:18 PM, indicated the Interdisciplinary Team (IDT) met to review the incident on 3/10/2026 around 10 PM. The progress note indicated Resident 55 was in his room sitting on his bed when a nurse was called to the unit, as another resident had made contact with Resident 55 in the face. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview the facility failed to destroy a deceased resident's controlled substance in a timely manner for 1 of 1 resident reviewed. (Resident 92)
February 5, 2026Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to ensure physician orders for wound treatment were completed for 1 of 2 residents reviewed with pressure ulcers (Resident E).
November 24, 2025Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were free from exploitation related to personal funds for 1 of 1 resident reviewed (Resident E).
October 16, 2025Complaint inspection · 3 citations
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure opportunities to participate in the care planning process and inclusion in decisions about care and treatment for 1 of 3 residents reviewed for resident rights (Resident H).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure an allegation of physical abuse was reported timely for 1 of 3 residents reviewed for abuse (Resident H).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview and record review, the facility failed to thoroughly investigate an allegation of abuse and ensure measures were in place to prevent further abuse while the investigation was in process for 1 of 3 residents reviewed for abuse (Resident H).
April 10, 2025Standard inspection · 3 citations
- F Post nurse staffing information every day.
Inspectors wroteBased on observation, and interview, the facility failed to ensure the daily report of nursing staff directly responsible for resident care was accurately posted. This had the potential to effect 74 of 74 residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintian sanitary conditions related to kitchen equipment, hand hygiene while serving a meal, and use proper labeling. 74 of 74 residents who resided in the facility ate food received from kitchen.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation and interview the facility failed to ensure dignity was mainatined for 1 of 18 residents reviewed. (Resident 38)
December 4, 2024Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to ensure medications were available for resident use as directed by the physician for 1 of 1 residents reviewed. (Resident S)
May 24, 2024Standard inspection, Complaint inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was treated with respect and dignity for 1 of 3 residents reviewed. (Resident F)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure labeling of open date for 1 of 3 carts reviewed affecting 3 residents. (Resident 9, Resident 14, Resident 92).
February 14, 2024Complaint inspection · 2 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review the facility failed to ensure residents were free from significant medication errors for 2 of 4 residents reviewed for medication errors. The deficient practice resulted in Resident B experiencing altered mental status that required emergent treatment at the facility for opioid overdose and hospitalization for chest pain. The deficient practice resulted in Resident C experiencing altered mental status with lethargy that required hospitalization. (Resident B, Resident C). 1. An Indiana Department of Health (IDOH) facility-reported incident report was provided by the Administrator on 2/13/24 at 1:00 P.M. The report indicated Resident B had returned from the pain management clinic on 1/19/24 with a new medication order for Suboxone 2.0-0.5 milligram one tablet SL every eight hours for pain. [...]
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to ensure residents were free from verbal abuse for 1 of 6 residents reviewed (Resident F).
January 17, 2024Complaint inspection · 1 citation
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure safe food handling, serving temperatures, and storage. 87 residents resided in the facility.
October 27, 2023Complaint inspection · 4 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review the facility failed to ensure timely physician notification for 1 of 3 residents reviewed. (Resident B)
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on interview and record review the facility failed to ensure the recognition provision of trauma informed care for 1 of # 3 residents reviewed. (Resident B)
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on interview and record review the facility failed to assess and track behavior for 1 of 3 residents reviewed. (Resident B)
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on interview and record review the facility failed to ensure the provision medically related Social Services for 1 of 3 residents reviewed. (Resident B)
October 3, 2023Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure staff reported an allegation of abuse immediately to the facility administrator for 1 of 4 allegations of abuse reviewed. (Resident F)
- D Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Inspectors wroteBased on interview and record review the facility failed to ensure a CNA (Certified Nurse Aide)worked in the facility was certified within 120 days of completion of training. (CNA 8)
Fire safety inspections
30 fire safety citations on file: 7 on March 23, 2026, 16 on April 10, 2025, 7 on May 24, 2024.
Every fire safety citation30 citations
- F Conduct risk assessment and an All-Hazards approach.
- F Conduct testing and exercise requirements.
- F Meet other general requirements that are deficient.
- F Meet other general requirements that are deficient.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have proper medical gas storage and administration areas.
- C Have simulated fire drills held at unexpected times.
- F Meet other general requirements that are deficient.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Meet other general requirements.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install proper backup exit lighting.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install an approved automatic sprinkler system.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Have proper medical gas storage and administration areas.
- E Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D Provide properly protected cooking facilities.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- F Conduct risk assessment and an All-Hazards approach.
- F Establish staff and initial training requirements.
- F Conduct testing and exercise requirements.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure proper usage of power strips and extension cords.
- E Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.56 | 3.69 | 3.86 |
| Registered nurses | 0.32 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.93 | 3.25 | 3.42 |
| Nurse aides | 2.43 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | 57.4% | 45.9% | 45.8% |
| Registered nurse turnover | 37.5% | 40.3% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.82 on weekdays and 2.93 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.80 in April to June 2025 to 3.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.56 | 0.32 | 3.82 | 2.93 | 3.5% | 1 of 90 | 85 |
| Oct to Dec 2025 | 3.78 | 0.36 | 4.09 | 2.99 | 0.0% | 2 of 92 | 81 |
| Jul to Sep 2025 | 3.90 | 0.36 | 4.21 | 3.12 | 0.0% | 3 of 92 | 77 |
| Apr to Jun 2025 | 3.80 | 0.53 | 3.99 | 3.32 | 0.0% | 3 of 91 | 72 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Indiana
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Indiana, all employers | |||
| CNAs (nursing assistants) | $18.43 | $17.80 to $21.36 | 33,640 |
| LPNs and LVNs | $31.60 | $29.35 to $35.30 | 14,480 |
| Registered nurses | $40.14 | $37.86 to $48.28 | 68,980 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.4 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.6 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.3 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.4 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.8 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.7 | 10.8 | 12.0 |
Owners and operators
Legal business name: PULASKI MEMORIAL HOSPITAL. CMS links this home to Majestic Care, a group of 26 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pulaski Memorial Hospital | 5% or greater direct ownership interest | Organization | 100% | 12/31/2020 |
| Chaisson, Paul | Contracted managing employee | Individual | 12/31/2020 | |
| Malott, Gregg | Corporate officer | Individual | 12/31/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on July 21, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on March 23, 2026: "Protect each resident from the wrongful use of the resident's belongings or money."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on March 23, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on October 16, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.93 hours per resident per day, below the Indiana average of 3.25.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Sage Bluff Health and Rehab Center Fort Wayne, 1.5 mi · 3 of 5 stars · 16 citations
- Coventry Meadows Fort Wayne, 1.7 mi · 5 of 5 stars · 5 citations
- Englewood Health & Rehabilitation Center Fort Wayne, 2.6 mi · 4 of 5 stars · 5 citations
- Life Care Center of Fort Wayne Fort Wayne, 4.6 mi · 5 of 5 stars · 7 citations
- Majestic Care of Fort Wayne Fort Wayne, 4.8 mi · 5 of 5 stars · 5 citations
- Summit City Nursing and Rehabilitation Fort Wayne, 4.9 mi · 5 of 5 stars · 5 citations
- Glenbrook Rehabilitation & Skilled Nursing Center Fort Wayne, 5.8 mi · 5 of 5 stars · 11 citations
- Kingston Health Center of Fort Wayne Fort Wayne, 5.9 mi · 3 of 5 stars · 25 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Majestic Care of Jefferson Pointe's Medicare star rating?
- CMS rates Majestic Care of Jefferson Pointe 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Majestic Care of Jefferson Pointe get at its last inspection?
- 4 health deficiencies at the standard inspection on March 23, 2026. The Indiana average is 7.2.
- Has Majestic Care of Jefferson Pointe been fined?
- CMS lists no fines in the last three years.
- Does Majestic Care of Jefferson Pointe accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Majestic Care of Jefferson Pointe?
- CMS lists 3 owners and managers, and links the home to Majestic Care. Legal business name: PULASKI MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.