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Penfield Place

1700 Penfield Road, Penfield, NY 14526 · Monroe County · (585) 586-7433

48 certified beds, about 45 residents a day · For profit - Individual · Medicare and Medicaid since 1974

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335407 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 31, 2025, inspectors cited 2 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 9 health citations since February 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.49 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

51.0% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Hurlbut Care, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
1E
0F
Potential for minimal harm
0A
1B
0C
January 31, 2025Standard inspection · 2 citations
  1. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey from 01/27/2025 to 01/31/2025, for one (Resident #13) of five residents reviewed, the facility did not ensure a resident was clinically appropriate to self-administer medications. Specifically, Resident #13 was observed to have multiple medications left on their bedside table and there was no documented evidence their ability to self-administer medications had been assessed or care planned for. This is evidenced by the following: Review of the facility policy Comprehensive Care Plan, dated November 2016, revealed the Comprehensive Care Plan for each resident would include measurable objectives and timetables to meet a resident's medical, nursing, mental and psychosocial needs that were identified on the comprehensive assessment. [...]
  2. B
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 31, 2025
    Inspectors wroteBased on observations, interviews, and record review conducted during a Recertification Survey from 01/27/2025 to 01/31/2025, for one (Resident #13) of one resident reviewed for oxygen use, the facility did not develop and implement a comprehensive person-centered care plan that included measurable objectives and timeframes to meet the resident's medical, nursing, mental and psychosocial needs including resident goals, desired outcomes and preferences. Specifically, there was no comprehensive care plan including goals and interventions for the resident's respiratory disease and oxygen therapy requirements. This is evidenced by the following: Review of the Comprehensive Care Plan Policy, revised November 2016, documented in part, it is the policy of this facility that each resident has an interdisciplinary, comprehensive care plan. [...]
May 10, 2023Standard inspection · 4 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2023
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey completed 5/4/23 to 5/10/23, it was determined that for two (north and east halls) of four resident units, the facility did not ensure that the resident environment remained free of accident hazards. Specifically, hot water temperatures exceeding 120 degrees Fahrenheit (°F) were accessible to residents at point of use.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2023
    Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey 5/4/23 to 5/10/23, it was determined for one (Resident #10) of three residents reviewed for activities of daily living (ADLs) the facility did not ensure that residents who are unable to carry out ADLs received the necessary services to maintain personal hygiene. Specifically, there were issues with incorrect use of a bathing cleanser.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2023
    Inspectors wroteBased on observations, interviews, and record review conducted during a Recertification Survey 5/4/23 to 5/10/23, it was determined that for one (Resident #26) of one resident reviewed for pressure ulcers, the facility did not ensure that the resident received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing. Specifically, the nurse did not change gloves or perform hand hygiene while doing dressing changes on multiple wounds including a pressure ulcer. This was evidenced by the following: [...]
  4. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2023
    Inspectors wroteBased on observations, interviews, and record review conducted during the Recertification Survey 5/4/23-5/10/23 it was determined that for one (Resident #32) of four residents observed during medication pass, the facility did not ensure that it was free of medication error rate of 5 percent (%) or greater. There were 2 medication errors for 26 opportunities resulting in a 7.69 % medication error rate. The issue involved not mixing a medication in the correct amount of liquid, and not using a spacer nor rinsing the mouth after administering an inhaled medication as ordered by the phusicain. This is evidenced by the following: The facility Medication Administration Policy, revision dated March 2012, documented that medication is administered as ordered by the physician. Resident #32 had diagnoses including constipation, chronic obstructive pulmonary disease (COPD), and asthma. [...]
February 10, 2022Standard inspection · 3 citations
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2022
    Inspectors wroteBased on observations, interviews, and record reviews conducted during a Recertification Survey and complaint investigation (#NY00272983), completed on 2/10/22, it was determined that for one (Resident #245) of three residents reviewed for accidents, the facility did not thoroughly investigate multiple falls to rule out abuse, neglect, or mistreatment. This is evidenced by: Resident #245 had diagnoses including dementia without behavioral disturbance, anxiety, and ataxia (impaired balance). The Minimum Data Set assessment dated [DATE], documented that the resident had moderately impaired cognitive function, limited mobility and required extensive assist from staff for transfers. [...]
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2022
    Inspectors wroteBased on observations, interviews and record review conducted during the Recertification Survey completed on 2/10/22, it was determined for that for 1 of 16 residents reviewed for care planning, the facility did not develop and implement a comprehensive person-centered care plan that includes measurable objectives and timeframes to meet the resident's medical, nursing, mental and psychosocial needs and includes the resident's goals, desired outcomes, and preferences. Specifically, Resident #34 had a physician's order for the use of Tubigrips (a compression covering that provides support to extremities and helps reduce swelling) and was observed not wearing them. In addition, the Tubigrips were not included in the residents Comprehensive Care Plan (CCP) nor the Certified Nursing Assistant (CNA) [NAME] (care plan used by the CNAs to drive daily care). The evidence is: 1. [...]
  3. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 31, 2022
    Inspectors wroteBased on interviews and record reviews conducted during the Recertification Survey, completed on 2/10/22, it was determined for one (Resident #39) of five residents reviewed, the facility did not ensure each resident's drug regimen was free of unnecessary medications. Specifically, the resident's medications were not held despite demonstration of potential adverse side effects and the medical team was not notified of the potential side effects. This is evidenced by the following: Resident #39 is [AGE] years old with diagnoses including dementia, dysphagia (difficulty swallowing), and weight loss. The Minimum Data Set assessment dated [DATE], documented that the resident had severe impairment of cognitive function, was incontinent of bowel function and was totally dependent on staff for toileting and bathing. [...]

Fire safety inspections

12 fire safety citations on file: 4 on May 10, 2023, 8 on February 10, 2022.

Every fire safety citation12 citations
  1. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 10, 2023 · Corrected (the home has a date of correction)
  2. E
    Have simulated fire drills held at unexpected times.
    K 712 · May 10, 2023 · Corrected (the home has a date of correction)
  3. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 10, 2023 · Corrected (the home has a date of correction)
  4. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 10, 2023 · Corrected (the home has a date of correction)
  5. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 10, 2022 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 10, 2022 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 10, 2022 · Corrected (the home has a date of correction)
  8. D
    Provide properly protected cooking facilities.
    K 324 · February 10, 2022 · Corrected (the home has a date of correction)
  9. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 10, 2022 · Corrected (the home has a date of correction)
  10. C
    Establish staff and initial training requirements.
    E 37 · February 10, 2022 · Corrected (the home has a date of correction)
  11. C
    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    K 901 · February 10, 2022 · Corrected (the home has a date of correction)
  12. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 10, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)4.493.633.86
Registered nurses0.630.710.69
All nursing staff on weekends3.883.183.42
Nurse aides2.55
Licensed practical nurses1.32
Nursing staff turnover (share who left in a year)51.0%40.3%45.8%
Registered nurse turnover33.3%39.8%42.9%
Administrators who left0

CMS expects 4.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.73 on weekdays and 3.88 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.12 in April to June 2025 to 4.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.490.634.733.88 0.0%0 of 9045
Oct to Dec 20254.040.504.243.55 0.0%0 of 9247
Jul to Sep 20253.970.424.143.52 0.0%4 of 9250
Apr to Jun 20254.120.464.293.68 0.0%0 of 9148
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
23.214.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.03.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.012.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.46.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.813.715.4

Owners and operators

Legal business name: PENFIELD PLACE, LLC. CMS links this home to Hurlbut Care, a group of 13 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Hurlbut, RobertDirect ownership interestIndividual04/01/2007
Curletta, MarkCorporate officerIndividual07/16/2021
Hurlbut, RobertCorporate officerIndividual04/01/2007
Curletta, MarkOperational/managerial controlIndividual07/16/2021
Nelson, DallasOperational/managerial controlIndividual01/01/2020
Rubens, RobertOperational/managerial controlIndividual01/01/2020
Bonadio & Co LLPAdp of the SNFOrganization01/01/2020
Hurlbut Health Consulting, LLCAdp of the SNFOrganization07/09/2025
Curletta, MarkAdp of the SNFIndividual07/16/2021
Hurlbut, RobertAdp of the SNFIndividual04/01/2007
Nelson, DallasAdp of the SNFIndividual01/01/2020
Rubens, RobertAdp of the SNFIndividual01/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 10, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on January 31, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 10, 2023: "Ensure medication error rates are not 5 percent or greater."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on January 31, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."

Other nursing homes nearby

New York contacts for a concern about a nursing home

These are the official offices in New York. NursingHomeClear cannot take or act on complaints.

Common questions

What is Penfield Place's Medicare star rating?
CMS rates Penfield Place 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Penfield Place get at its last inspection?
2 health deficiencies at the standard inspection on January 31, 2025. The New York average is 8.1.
Has Penfield Place been fined?
CMS lists no fines in the last three years.
Does Penfield Place accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Penfield Place?
CMS lists 12 owners and managers, and links the home to Hurlbut Care. Legal business name: PENFIELD PLACE, LLC.

Sources

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