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The Center at Grande

3219 East Grande Boulevard, Tyler, TX 75707 · Smith County · (719) 522-2000

96 certified beds, about 70 residents a day · For profit - Limited Liability company · Medicare since 2018

Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 676443 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 20, 2026, inspectors cited 1 health deficiency (the Texas average is 9.4, the national average 9.2).

None of its 9 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.19 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.

54.2% of nursing staff left within the year CMS measured (Texas average 55.3%).

CMS links it to Veritas Management Group, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
1E
0F
Potential for minimal harm
0A
1B
0C
May 20, 2026Standard inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 3, 2026
    Inspectors wroteBased on interview, and record review the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials, including to the State Survey Agency, in accordance with State law through established procedures and report the results of all investigations to the administrator or his or her designated representative and to other officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident for one of seven residents (Resident #88) reviewed for misappropriation. [...]
November 16, 2025Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2025
    Inspectors wroteBased on interview and record review, the facility failed to immediately notify the resident's physician when there was a need to alter treatment for 1 of 4 residents reviewed for physician notification. (Resident #1) The facility failed to immediately notify the physician on 9/24/25 when they were unable to draw the blood successfully on Resident #1 for labs. This failure could place residents at risk for delayed diagnosis or altered medical management.
March 12, 2025Standard inspection · 1 citation
  1. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 13, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure within 14 days after a facility completed a resident's assessment, electronically transmit encoded, accurate, and complete MDS data to the CMS System including a subset of items upon a resident's transfer, reentry, discharge, and death for 2 of 2 residents (Residents #16 and #115) reviewed for MDS assessments. 1. The facility failed to transmit to the CMS system Resident #16 's discharge MDS assessment, dated 01/10/25. 2. The facility failed to transmit to the CMS system Resident #115 's discharge MDS assessment, dated 11/16/24. These failures could place residents at risk of not having their assessments completed and submitted in a timely manner and having their Medicaid payments and/or services interrupted.
March 6, 2025Complaint inspection · 1 citation
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on interviews, and record review, the facility failed to ensure the right to be free from misappropriation of resident property for 4 of 10 residents reviewed for misappropriation of resident property. (Resident #'s 1, 2, 3, and 4) CNA B stole money from Resident #1, #2, and #4 during the night shifts of 2/11/25 to 2/12/25 and 2/13/25 to 2/14/25. CNA B stole money and credit card information from Resident #3 during the night shifts of 2/11/25 to 2/12/25 and 2/13/25 to 2/14/25. This failure could place residents at risk for decreased quality of life, misappropriation of property, and dignity.
February 7, 2024Standard inspection · 5 citations
  1. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement a baseline care plan for Resident#197 that included the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for one of one resident (Resident #197) reviewed for baseline care plan. The facility failed to ensure Resident #197's baseline care plan included information related to Resident #197's respiratory needs. This failure could place newly admitted residents at risk of not receiving continuity of care and communication among nursing home staff to ensure their immediate care needs are met.
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and revise the comprehensive care plan for one of one residents (Resident #197) reviewed for care plans. The facility failed to ensure Resident #197's care plan included information related to Resident #197's respiratory needs was developed within 7 days of the comprehensive assessment and included that the resident was receiving Albuterol for (chronic obstructive pulmonary disease) COPD and shortness of breath. This failure could place residents at risk of not receiving medication as ordered to meet their current Respiratory needs.
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on observations, interviews, and record reviews. the facility failed to ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning is provided such care consistent with professional standards of practice, the comprehensive person-centered care plan and the residents goals and preferences for (Resident #197) reviewed for Nebulizer therapy. Resident #197's Nebulizer therapy ordered by the physician dated 1/17/2024 Albuterol Sulfate inhalation Nebulization solution, 0.083%, to Inhale orally four times a day for COPD for 30 days administer for 15 minutes. Order date 1/17/2024, there was no order for self-administration. This failure could place residents who receive Nebulization therapy at risk for respiratory distress.
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide pharmaceutical services, including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals, to meet the needs of each resident for 1 of 1 resident (Resident #197) reviewed for pharmacy services. LVN A failed to ensure Resident # 197's medications were secure and left physician ordered medications at the bedside. LVN A failed to ensure Resident #197 inhaled her medications. These failures placed Resident #197 at risk of not receiving full dosage and treatment of medication as ordered.
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on interviews and record reviews the facility failed to maintain medical records on each resident, in accordance with accepted professional standards and practices, that were complete and accurate for (Resident #197) resident reviewed for resident records. The facility failed to ensure Resident #197's Medication Administration Record (MAR) reflected documentation of Cleanse Nebulizer mask with soap and water after every use. Allow to dry to air, placed on a paper towel, and taken apart. Once dry and place back together and on hook of nebulizer machine in her Electronic Health Record (EHR). This failure could place all residents who receive nebulizer treatment at risk of having errors in care and treatment.

Fire safety inspections

2 fire safety citations on file: 1 on May 20, 2026, 1 on February 7, 2024.

Every fire safety citation2 citations
  1. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 20, 2026 · Corrected (the home has a date of correction)
  2. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · February 7, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)4.193.393.86
Registered nurses0.360.430.69
All nursing staff on weekends3.352.983.42
Nurse aides2.21
Licensed practical nurses1.62
Nursing staff turnover (share who left in a year)54.2%55.3%45.8%
Registered nurse turnover87.5%54.6%42.9%
Administrators who left0

CMS expects 4.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.53 on weekdays and 3.35 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.45 in April to June 2025 to 4.19 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.190.364.533.35 4.3%0 of 9070
Oct to Dec 20254.620.414.983.68 3.2%0 of 9263
Jul to Sep 20254.410.554.743.56 3.3%0 of 9267
Apr to Jun 20254.450.494.783.60 2.6%0 of 9166
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.11.51.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.425.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.512.312.0

Owners and operators

Legal business name: THE CENTER AT GRANDE LLC. CMS links this home to Veritas Management Group, a group of 13 nursing homes averaging 4.3 stars overall.

NameRoleTypeShareSince
East Texas Medical Center Regional Healthcare System5% or greater indirect ownership interestOrganization10%12/01/2016
Esmas, BartolomeCorporate directorIndividual12/01/2016
Michaels, JamesCorporate officerIndividual12/01/2016
Veritas Management Group LLCOperational/managerial controlOrganization04/07/2016
Kelly, JulieOperational/managerial controlIndividual04/05/2018
Murdock, MonteOperational/managerial controlIndividual04/01/2016
Senkoff, AlexanderOperational/managerial controlIndividual04/01/2016
Golden Road Investments LLCGeneral partnership interestOrganization04/01/2016
Kelly, JulieAdp of the SNFIndividual04/05/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 12, 2025: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on May 20, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on November 16, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 7, 2024: "Provide safe and appropriate respiratory care for a resident when needed."

Other nursing homes nearby

Texas contacts for a concern about a nursing home

These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Center at Grande's Medicare star rating?
CMS rates The Center at Grande 5 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Center at Grande get at its last inspection?
1 health deficiency at the standard inspection on May 20, 2026. The Texas average is 9.4.
Has The Center at Grande been fined?
CMS lists no fines in the last three years.
Does The Center at Grande accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns The Center at Grande?
CMS lists 9 owners and managers, and links the home to Veritas Management Group. Legal business name: THE CENTER AT GRANDE LLC.

Sources

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