The Heights of Atascosa
1855 W Goodwin, Pleasanton, TX 78064 · Atascosa County · (830) 281-8202
100 certified beds, about 85 residents a day · Government - Hospital district · Medicare and Medicaid since 2008
CMS Care Compare ratings, data as of September 1, 2026 · CCN 676181 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 1, 2026, inspectors cited 4 health deficiencies (the Texas average is 9.4, the national average 9.2).
None of its 14 health citations since March 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.42 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.28 of those hours.
41.2% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to Touchstone Communities, an affiliated group of 25 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
July 1, 2026Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to procure, store, prepare, distribute, and serve food in accordance with professional standards for food services safety for one of one kitchen.1. The facility failed to ensure the cook and the kitchen aide used required hair restraints and beard guards.2. The facility failed to sign off on temperature logs required for the refrigerator, freezer, and dishwasher monitoring.3. The facility failed to properly label and date sugar free syrup, prepared salads, tea, water, thickener, ground beef, cheese, chicken, pancakes, pizza crust, and hamburger patties. 4. The facility failed to repair a floor drain beneath the rear preparation counter that contained standing water and debris. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the resident assessment accurately reflected the resident's status for 1 of 6 residents (Resident #5) who were reviewed for resident assessments. The facility failed to document Resident #5's use of diuretic medication on the MDS assessment. This failure could place residents at risk of improper or incorrect care or of not receiving services necessary for their physical, mental, and psychosocial well-being.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 of 6 residents (Resident #61) reviewed for care plans: The facility failed to ensure Resident #61's care plan reflected the resident received antiplatelet medication. This deficient practice could cause confusion for staff members responsible for providing direct care to the residents and place residents at risk of receiving improper care and services.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled for 1 of 3 carts (H nurse cart) reviewed for pharmacy services. The facility failed to ensure the controlled substance reconciliation log was signed for accuracy of medication quantities during shift change. This failure could place residents at risk of not receiving their prescribed medications, experiencing untreated pain and anxiety, and a decreased quality of life.
November 24, 2025Complaint inspection · 1 citation
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure that all allegations involving abuse, neglect, exploitation and mistreatment were reported immediately, but no later than 2 hours after the allegation was made to the State Survey Agency for 1 of 4 residents (Resident #1) reviewed for reporting of allegation of abuse, in that: The facility failed to report to the State Survey Agency (Health and Human Services Commission) an allegation of sexual abuse made by Resident #1. This failure could place residents at risk for harm to include neglect and a diminished quality of life.
May 16, 2025Standard inspection · 6 citations
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents for 2 of 8 residents (Resident # 25, Resident #75) reviewed for call lights. 1. Resident #25's call light was not in reach. 2. Resident #75's call light was not in reach. This failure could place residents at risk of achieving independent functioning, dignity, and wellbeing.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, interview, and record review, the facility failed to ensure the resident has a right to personal privacy for 1 (Resident #47) of 18 residents reviewed the privacy. Resident #47 did not have privacy in the resident's room because the resident's room was seen from outside due to the broken blinds of window. This failure could place residents at risk of violation of right to personal privacy.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 1 (Resident #47) out of 18 residents reviewed for environmental concerns. Resident #47's window blind was broken, and it could not cover the window fully. This failure could place residents at risk of a diminished quality of life due to exposure to an environment that is unpleasant, unsanitary, and unsafe.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to implement a person-centered care plan for 2 of 8 (Resident #25, Resident #75) reviewed for care plans. The facility failed to follow care planned interventions for Resident#25 and Resident #75 on 5/13/2025 when their call lights were not placed in reach. This failure could place the resident at risk of not receiving person-centered care that is needed for communicating with staff to ensure the residents' needs are met.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety for 1 of 1 kitchen observed. 1. The deep fryer was not clean from previous day usage. 2. The deep fryer was still uncleaned after 2 meals were served for the day. This failure could place residents who received meals and or snacks from the kitchen at risk for food borne illness.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to maintain medical records that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #46) out of 18 residents reviewed for medical records. Facility nurses did not document their initials when they changed Resident #46's oxygen tubing and nasal cannular on the resident's medication administration record. This failure placed residents at risk for missed treatment regarding changing oxygen tubing and nasal cannular as ordered which could result in decline in healing and well-being.
March 22, 2024Standard inspection · 3 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents have a right to personal privacy for 1 of 6 resident (Resident #42) reviewed for privacy, in that: LVN A did not completely close Resident #42's privacy curtain while providing colostomy (an opening for the colon through the abdomen) care for the resident. This deficient practice could place residents at-risk of loss of dignity due to lack of privacy.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review, the facility failed to ensure the assessment accurately reflected the resident's status for 1 of 18 residents (Resident #64) whose assessments were reviewed, in that: Resident #64's admission MDS assessment incorrectly documented the resident as not receiving hospice services. This failure could place residents at-risk for inadequate care due to inaccurate assessments.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infection for 1 of 6 residents (Resident #18) reviewed for infection control, in that: CNA D failed to wash or sanitize her hands or change her gloves after touching the privacy curtain and the bed remote before starting incontinent care. This deficient practice could place residents at-risk for infection due to improper care practices.
Fire safety inspections
12 fire safety citations on file: 11 on May 16, 2025, 1 on March 22, 2024.
Every fire safety citation12 citations
- F Properly install and monitor supervisory attachments on automatic sprinkler systems.
- E Install proper backup exit lighting.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have properly located and lighted "Exit" signs.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D Have proper medical gas storage and administration areas.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.42 | 3.39 | 3.86 |
| Registered nurses | 0.28 | 0.43 | 0.69 |
| All nursing staff on weekends | 2.88 | 2.98 | 3.42 |
| Nurse aides | 2.22 | ||
| Licensed practical nurses | 0.91 | ||
| Nursing staff turnover (share who left in a year) | 41.2% | 55.3% | 45.8% |
| Registered nurse turnover | 16.7% | 54.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 2.88 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.42 | 0.28 | 3.63 | 2.88 | 2.1% | 0 of 90 | 85 |
| Oct to Dec 2025 | 3.18 | 0.27 | 3.38 | 2.70 | 2.1% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.24 | 0.27 | 3.43 | 2.76 | 2.1% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.41 | 0.32 | 3.62 | 2.87 | 1.9% | 0 of 91 | 85 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.7 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.1 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.4 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.1 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.5 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.6 | 12.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.1 | 1.8 |
Owners and operators
Legal business name: BEXAR COUNTY HOSPITAL DISTRICT. CMS links this home to Touchstone Communities, a group of 25 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bexar County Hospital District | 5% or greater direct ownership interest | Organization | 100% | 02/28/2015 |
| Lument Real Estate Capital LLC | 5% or greater mortgage interest | Organization | 05/05/2014 | |
| Hurley, Christopher | Corporate officer | Individual | 09/26/2014 | |
| Touchstone Strategies - Pleasanton LLC | Operational/managerial control | Organization | 03/01/2016 | |
| Campbell, Leslie | Operational/managerial control | Individual | 04/01/2020 | |
| Castillo, Lynnea | Operational/managerial control | Individual | 02/28/2015 | |
| Clayton, Jonathon | Operational/managerial control | Individual | 05/01/2023 | |
| Duenes, Maria | Operational/managerial control | Individual | 08/17/2020 | |
| Morris, Nicole | Operational/managerial control | Individual | 10/01/2025 | |
| Sehlke, Bryon | Operational/managerial control | Individual | 12/16/2016 | |
| Zertuche, Benjamin | Operational/managerial control | Individual | 12/01/2014 | |
| Zurovec, Darrell | Operational/managerial control | Individual | 08/01/2017 | |
| Aegis Therapies, Inc. | Adp of the SNF | Organization | 02/28/2015 | |
| Alamo Advisors LP | Adp of the SNF | Organization | 02/28/2015 | |
| Carvajal Pharmacy LTC | Adp of the SNF | Organization | 07/01/2017 | |
| Nutritious Lifestyles, Inc. | Adp of the SNF | Organization | 02/28/2015 | |
| Plante & Moran PLLC | Adp of the SNF | Organization | 02/28/2015 | |
| Touchstone Communities Inc | Adp of the SNF | Organization | 02/28/2015 | |
| Touchstone Realty - Atascosa LLC | Adp of the SNF | Organization | 02/28/2015 | |
| Touchstone Strategies - Pleasanton LLC | Adp of the SNF | Organization | 07/10/2025 | |
| Trident Health Services Inc | Adp of the SNF | Organization | 02/28/2015 | |
| Campbell, Leslie | Adp of the SNF | Individual | 04/01/2020 | |
| Castillo, Lynnea | Adp of the SNF | Individual | 02/28/2015 | |
| Clayton, Jonathon | Adp of the SNF | Individual | 05/01/2023 | |
| Duenes, Maria | Adp of the SNF | Individual | 08/17/2020 | |
| Fellbaum, Ernest | Adp of the SNF | Individual | 02/28/2015 | |
| Morris, Nicole | Adp of the SNF | Individual | 10/01/2025 | |
| Sehlke, Bryon | Adp of the SNF | Individual | 12/16/2016 | |
| Studer, Stanley | Adp of the SNF | Individual | 02/28/2015 | |
| Zertuche, Benjamin | Adp of the SNF | Individual | 12/01/2014 | |
| Zurovec, Darrell | Adp of the SNF | Individual | 08/01/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 1, 2026: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 16, 2025: "Reasonably accommodate the needs and preferences of each resident."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 1, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 1, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.88 hours per resident per day, below the Texas average of 2.98.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Pleasanton South Nursing and Rehabilitation Pleasanton, 1.9 mi · 4 of 5 stars · 35 citations
- Pleasanton North Nursing and Rehabilitation Pleasanton, 2.2 mi · 1 of 5 stars · 48 citations
- Jourdanton Nursing and Rehabilitation Jourdanton, 3 mi · 2 of 5 stars · 35 citations
- Hunters Pond Rehabilitation and Healthcare San Antonio, 24.9 mi · 3 of 5 stars · 38 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Heights of Atascosa's Medicare star rating?
- CMS rates The Heights of Atascosa 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Heights of Atascosa get at its last inspection?
- 4 health deficiencies at the standard inspection on July 1, 2026. The Texas average is 9.4.
- Has The Heights of Atascosa been fined?
- CMS lists no fines in the last three years.
- Does The Heights of Atascosa accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Heights of Atascosa?
- CMS lists 31 owners and managers, and links the home to Touchstone Communities. Legal business name: BEXAR COUNTY HOSPITAL DISTRICT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.