Westhaven Community
112 West Fourth Street, Boone, IA 50036 · Boone County · (515) 432-1393
100 certified beds, about 59 residents a day · Non profit - Corporation · Medicare and Medicaid since 2005
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165498 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 30, 2026, inspectors cited 7 health deficiencies (the Iowa average is 6.5, the national average 9.2).
None of its 16 health citations since May 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.10 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
96.1% of nursing staff left within the year CMS measured (Iowa average 44.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
005/24
804/25
704/26
107/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
2E
0F
Potential for minimal harm
0A
0B
0C
July 8, 2026Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record review, police record review, resident interview, staff interview and policy review, the facility failed to protect the resident's right to be free from abuse in the manner of misappropriation of resident property/financial exploitation by a staff member for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 55 residents.
April 30, 2026Standard inspection · 7 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to properly wear and change out gloves during meal services for 2 of 2 dining rooms observed. The facility reported a census of 59.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, staff and resident interviews, resident health record review, and policy review the facility failed to obtain an order for self administration of medication and allowed resident to consume her medications without observation for 1 of 5 residents reviewed. The facility reported a census of 59 residents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, family interview, resident interview, staff interview, and policy review, the facility failed to offer or hold an admission care conference for 2 of 17 residents (Residents #1 and #30) reviewed for Care Plans. The facility reported a census of 59.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, staff interviews and facility policy review the facility failed to promote the healing of a pressure injury and prevent futher deterioration of the pressure injury for 1 of 1 residents reviewed (Resident #2). The resident had a documented risk for pressure ulcers/injuries without interventions listed on the care plan, assessments were not complete and the treatments were not signed as complete. The facility reported a census of 59 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record review, staff interviews, and policy review the facility failed to provide adequate supervision in the dining room at meal times for a resident with recommendations for full supervision during meals for 1 of 1 residents reviewed (Resident #57). The facility reported a census of 59 residents.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on facility document and menu review, observations, and staff interview, the facility failed to ensure appropriate serving sizes for 5 of 6 residents receiving the puree lunch served on 4/29/26. The facility reported a census of 59.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, clinical record review, document review and staff interviews the facility failed to provide appropriate infection prevention practices by not following guidelines for enhanced barrier precautions (EBP) for 1 out of 1 resident reviewed (Resident #8). The facility reported a census of 59 residents.
April 3, 2025Standard inspection · 8 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on clinical record review, observations, staff interviews, and policy review, the facility failed to disinfect equipment after resident use and failed to ensure staff changed gloves and sanitized hands in accordance with proper infection control techniques when contaminated to protect against cross contamination and potential infection for 4 of 8 residents observed during medication administration and for 2 of 3 residents observed for cares. The facility reported a census of 47 residents.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and staff interview, the facility failed to notify the Long-Term Care Ombudsman of resident discharge/transfers as required for 2 of 2 residents reviewed for hospitalizations (Residents #19 and #47). The facility reported a census of 47.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on clincal record review, staff interview, and admission agreement review, the facility failed to obtain bed hold confirmation for 1 of 2 residents reviewed for hospitalization (Resident #19). The facility reported a census of 47.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, clinical record review, facility policy review, resident and staff interviews, the facility failed to provide services that met professional standards regarding accurately transcribing physician's orders for 1 (Resident #28) of 16 residents reviewed. The facility reported a census of 47 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, resident and staff interviews, and policy review, the facility failed to provide oxygen therapy as prescribed by the physician for 1 of 2 residents reviewed for respiratory care (Resident #3). The facility reported a census of 47.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on clinical record review, observations, staff interview, manufacturer recommendations, and policy review the facility failed to ensure a medication error rate of less than 5%. During observations of medication administration, the facility had 2 errors out of 25 opportunities for error resulting in an error rate of 8.0 % (Residents #31 and #41). The facility identified a census of 47 residents.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record review, observation, staff interview and manufacturer's instructions, the facility failed to administer insulin flexpen to ensure the proper amount of insulin administered for two of two residents observed for insulin administration (Resident #31 and #41). The facility reported a census of 47 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interviews, and policy review, the facility failed to safely and securely store resident and staff medications. The facility reported a census of 47.
May 22, 2024Standard inspection · 0 citations
Fire safety inspections
12 fire safety citations on file: 7 on April 30, 2026, 3 on April 3, 2025, 2 on May 22, 2024.
Every fire safety citation12 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have properly installed electrical wiring and gas equipment.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.10 | 3.82 | 3.86 |
| Registered nurses | 0.67 | 0.74 | 0.69 |
| All nursing staff on weekends | 3.66 | 3.37 | 3.42 |
| Nurse aides | 2.71 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 96.1% | 44.0% | 45.8% |
| Registered nurse turnover | 77.8% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.28 on weekdays and 3.66 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.48 in April to June 2025 to 4.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.10 | 0.67 | 4.28 | 3.66 | 9.0% | 0 of 90 | 59 |
| Oct to Dec 2025 | 3.92 | 0.53 | 4.18 | 3.26 | 6.6% | 0 of 92 | 55 |
| Jul to Sep 2025 | 4.25 | 0.72 | 4.49 | 3.66 | 7.4% | 0 of 92 | 49 |
| Apr to Jun 2025 | 4.48 | 0.76 | 4.65 | 4.04 | 12.6% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.1 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.3 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.7 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.9 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.3 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.8 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.1 | 1.8 |
Owners and operators
Legal business name: WESTHAVEN COMMUNITY A MINISTRY OF THE EVANGELICAL FREE CHURCH.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Peterson, Eric | Contracted managing employee | Individual | 04/01/2011 | |
| Rhodes, Karen | W-2 managing employee | Individual | 08/30/2013 | |
| Wineinger, Jordan | W-2 managing employee | Individual | 07/22/2016 | |
| Wineinger, Jordan | Corporate director | Individual | 07/22/2016 | |
| Peterson, Eric | Operational/managerial control | Individual | 01/20/2025 | |
| Rhodes, Karen | Operational/managerial control | Individual | 01/20/2025 | |
| Wineinger, Jordan | Operational/managerial control | Individual | 01/20/2025 | |
| Peterson, Eric | Adp of the SNF | Individual | 01/22/2025 | |
| Wineinger, Jordan | Adp of the SNF | Individual | 01/22/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on April 30, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 30, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 3, 2025: "Ensure medication error rates are not 5 percent or greater."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 30, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Eastern Star Masonic Home Boone, 0.4 mi · 3 of 5 stars · 15 citations
- Accura Healthcare of Ogden, LLC Ogden, 6.7 mi · 4 of 5 stars · 22 citations
- Northridge Village Ames, 12.1 mi · 5 of 5 stars · 6 citations
- Madrid Home for the Aged Madrid, 13.1 mi · 3 of 5 stars · 14 citations
- Green Hills Health Care Center Ames, 13.4 mi · 5 of 5 stars · 7 citations
- Accura Healthcare of Ames, LLC Ames, 14 mi · 3 of 5 stars · 19 citations
- Stratford Specialty Care Stratford, 14.6 mi · 2 of 5 stars · 36 citations
- Grandview Health Care Center Dayton, 16.8 mi · 2 of 5 stars · 12 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Westhaven Community's Medicare star rating?
- CMS rates Westhaven Community 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westhaven Community get at its last inspection?
- 7 health deficiencies at the standard inspection on April 30, 2026. The Iowa average is 6.5.
- Has Westhaven Community been fined?
- CMS lists no fines in the last three years.
- Does Westhaven Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Westhaven Community?
- CMS lists 9 owners and managers. Legal business name: WESTHAVEN COMMUNITY A MINISTRY OF THE EVANGELICAL FREE CHURCH.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.