F658: Ensure services provided by the nursing facility meet professional standards of quality
F658 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Ensure services provided by the nursing facility meet professional standards of quality.
It sits in CMS's resident assessment and care planning category.
CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.
How seriously inspectors rate it
Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 36.0% of F658 citations came from a complaint visit rather than a routine inspection.
By letter: B 6, C 2, D 5,307, E 1,487, F 37, G 91, H 2, I 1, J 26, K 8, L 3.
What inspectors wrote
Three recent F658 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.
Inspectors wrote, August 12, 2026, scope and severity DBased on observation, interview, and record review, the facility failed to provide services that met professional standards for two (Resident #37 and Resident #2) of ten reviewed for skin issues and one (Resident #43) of three reviewed for feeding tube management.
Lake City Healthcare and Rehabilitation Center, Lake City, FL
Inspectors wrote, August 6, 2026, scope and severity DBased on clinical record review and staff interviews, it was determined that the facility failed to ensure that care and services were provided according to accepted standards of practice for two of 34 residents reviewed (Residents 1 and 55).
Casselman Healthcare and Rehabilitation Center, Meyersdale, PA
Inspectors wrote, July 31, 2026, scope and severity DBased on interview and record review it was determined the facility failed to ensure staff provided care and services according to professional standards for 1 of 3 sampled residents (#4) reviewed for medication administration. This placed residents at risk for unsafe medication administration.
Independence Health and Rehabilitation, Independence, OR
Most recent F658 citations at the harm or jeopardy level
Newest first, the latest 40 in the current files. Each home's page shows the citation in full context, with its correction status.
| Inspection | Home | Town | Letter | Visit |
|---|---|---|---|---|
| July 20, 2026 | West View Nursing Home, Inc | West Warwick, RI | G | Complaint |
| June 28, 2026 | Kenedy Health & Rehabilitation | Kenedy, TX | G | Complaint |
| June 11, 2026 | West View Nursing Home, Inc | West Warwick, RI | G | Complaint |
| June 5, 2026 | Napa Community Health Center | Napa, CA | G | Standard |
| May 7, 2026 | Pheasant Ridge Nursing and Rehabilitation | Roanoke, VA | G | Complaint |
| May 5, 2026 | West View Nursing Home, Inc | West Warwick, RI | J | Complaint |
| April 29, 2026 | Westmoreland Manor | Greensburg, PA | G | Complaint |
| April 27, 2026 | Clove Lakes Health Care and Rehabilitation Center, | Staten Island, NY | G | Complaint |
| April 10, 2026 | Marquis Forest Grove Post Acute Rehab | Forest Grove, OR | G | Complaint |
| April 9, 2026 | Embassy of Tunkhannock | Tunkhannock, PA | G | Complaint |
| March 16, 2026 | Provo Rehabilitation and Nursing | Provo, UT | G | Complaint |
| January 7, 2026 | Shenandoah Senior Living Community | Shenandoah, PA | G | Complaint |
| January 2, 2026 | Dubois Nursing Home | Dubois, PA | G | Complaint |
| October 23, 2025 | Big Horn Rehabilitation and Care Center | Sheridan, WY | G | Complaint |
| October 16, 2025 | Adel Acres | Adel, IA | G | Complaint |
| October 9, 2025 | Magnolia Manor of Midway | Midway, GA | G | Complaint |
| October 7, 2025 | Meadowood Nursing Center | Clearlake, CA | G | Complaint |
| September 26, 2025 | New Mark Rehab and Healthcare Center | Kansas City, MO | G | Complaint |
| September 17, 2025 | Arcadia Care on the Hill | Springfield, IL | L | Complaint |
| September 8, 2025 | Elevate Care Northbrook | Northbrook, IL | G | Complaint |
| September 5, 2025 | Grandview Healthcare Center | Washington, MO | G | Complaint |
| September 5, 2025 | Pointe Coupee Healthcare | New Roads, LA | K | Complaint |
| September 4, 2025 | Beartooth Rehabilitation and Nursing LLC | Columbus, MT | G | Complaint |
| August 28, 2025 | Hilltop Nursing & Rehabilitation Center | Pineville, LA | J | Complaint |
| July 29, 2025 | North Village Park | Moberly, MO | G | Complaint |
| July 28, 2025 | Northvine Postacute Care | Santa Rosa, CA | G | Complaint |
| July 24, 2025 | Greene County Health and Rehabilitation | Leakesville, MS | G | Complaint |
| July 17, 2025 | Westview Nursing Home | Center, MO | G | Complaint |
| June 18, 2025 | Riverview Care Center | Bossier City, LA | J | Complaint |
| June 12, 2025 | Heritage Specialty Care | Cedar Rapids, IA | G | Complaint |
| June 5, 2025 | Magnolia Ridge | Gardendale, AL | J | Complaint |
| May 30, 2025 | Bethany Lutheran Home | Council Bluffs, IA | G | Complaint |
| May 28, 2025 | St. Johnsbury Health & Rehab | Saint Johnsbury, VT | J | Complaint |
| May 21, 2025 | Westview Nursing Home | Center, MO | G | Standard |
| May 8, 2025 | Nexus at Alton | Alton, IL | G | Complaint |
| May 6, 2025 | Greentree Manor Nursing and Rehabilitation Center | Waterford, CT | G | Standard |
| April 28, 2025 | Burgh Care Center | Pittsburgh, PA | G | Complaint |
| April 7, 2025 | North Bay Post Acute | Petaluma, CA | G | Complaint |
| April 4, 2025 | Ceres Postacute Care | Ceres, CA | G | Complaint |
| March 30, 2025 | Bell Minor Home, the | Gainesville, GA | J | Complaint |
Most recent F658 citations
F658 citations by state
Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.
| State | Citations |
|---|---|
| California | 1,375 |
| Missouri | 644 |
| Massachusetts | 439 |
| New Jersey | 403 |
| Iowa | 364 |
| Virginia | 354 |
| Michigan | 351 |
| Pennsylvania | 245 |
| Connecticut | 234 |
| Washington | 225 |
| Rhode Island | 197 |
| Maryland | 186 |
| Louisiana | 176 |
| New Mexico | 140 |
| Illinois | 134 |
| New York | 121 |
| North Carolina | 120 |
| Arizona | 112 |
| Colorado | 95 |
| South Dakota | 92 |
| New Hampshire | 84 |
| Indiana | 71 |
| Mississippi | 68 |
| North Dakota | 68 |
| Alabama | 61 |
| Georgia | 58 |
| Texas | 48 |
| Minnesota | 47 |
| Oregon | 44 |
| Montana | 38 |
| Florida | 37 |
| Tennessee | 37 |
| Kentucky | 32 |
| Ohio | 31 |
| Wisconsin | 30 |
| Nevada | 29 |
| Idaho | 28 |
| Delaware | 25 |
| Vermont | 22 |
| Kansas | 19 |
| South Carolina | 19 |
| Utah | 18 |
| Nebraska | 12 |
| Arkansas | 8 |
| District of Columbia | 7 |
| Wyoming | 7 |
| West Virginia | 5 |
| Maine | 4 |
| Oklahoma | 4 |
| Guam | 1 |
| Puerto Rico | 1 |
By inspection year: 2018 49, 2019 174, 2020 73, 2021 200, 2022 298, 2023 1,130, 2024 1,991, 2025 1,933, 2026 1,122.
Common questions
- What is F658 in a nursing home inspection?
- F658 is the federal requirement to "ensure services provided by the nursing facility meet professional standards of quality". CMS files it under resident assessment and care planning. A home cited under F658 did not meet that requirement at the inspection.
- How often is F658 cited?
- The CMS files as of September 1, 2026 list 6,970 F658 citations at 4,235 nursing homes, 1,614 of them in the 12 months to that date. 1.9% were rated as actual harm or immediate jeopardy.
- Is a F658 citation serious?
- It depends on the letter. Most F658 citations (98.0%) were rated as potential for more than minimal harm, D to F. 37 were immediate jeopardy, the most serious level.
The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology