Westview Health Care Center
1990 West Loucks St., Sheridan, WY 82801 · Sheridan County · (307) 672-9789
102 certified beds, about 65 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 535039 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 14, 2025, inspectors cited 0 health deficiencies (the Wyoming average is 7.8, the national average 9.2).
Of 8 health citations since September 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $13,870 in the last three years; the largest was $13,870, and the latest is dated April 2, 2026.
Nurses and nurse aides worked 3.50 hours per resident per day, against 3.87 across Wyoming and 3.86 nationally. Registered nurses accounted for 0.84 of those hours.
51.5% of nursing staff left within the year CMS measured (Wyoming average 51.8%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
April 2, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, process improvement plan review, and staff interview, the facility failed to implement interventions to ensure residents were free from accident hazards in 1 of 3 sampled residents (#5) reviewed for accident hazards, which resulted in harm to the resident.
February 14, 2025Standard inspection · 0 citations
November 2, 2023Standard inspection, Complaint inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, review of the kitchen training manual, and the 2022 FDA Food Code, the facility failed to ensure a sanitary environment in 1 of 1 food preparation area. The census was 61.
September 22, 2022Standard inspection · 6 citations
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, staff interview, and policy review the facility failed to ensure a written notice of transfer was provided as required for 3 of 4 sample residents (#9, #23, #54) reviewed for facility-initiated transfer.
- E Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to provide written information on the bed-hold policy for 3 of 4 sample resident (#9, #23, #54) reviewed for facility-initiated transfers.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy and procedure review, the facility failed to ensure safe food handling practices were implemented and maintained during inspection of 1 of 1 food preparation and storage areas. The following concerns were identified: 1. Observation of the kitchen, food preparation areas, and food storage areas on 9/19/22 at 3:24 PM showed an upright reach-in freezer with a temperature log for September 2022 posted on the front of the unit. Further review of the log showed AM temperatures were not documented on 9/3/22, 9/9/22, 9/10/22, 9/15/22, or 9/16/22, and PM temperatures were not documented on 9/6/22, 9/7/22, 9/14/22, or 9/18/22. Continued review showed every documented temperature was above 0 degrees Fahrenheit. 2. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, staff interview, and review of professional standards of practice for feeding tubes, the facility failed to ensure professional standards of practice were followed for 1 of 1 observation of medication administration via a feeding tube (resident #13).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview and policy and procedure review, the facility failed to ensure medications and supplies for patient use were not expired in 1 of 2 medication rooms (central medication room) observed. Additionally, the facility failed to ensure medications and supplies were kept secure for 1 of 1 random observations of medication rooms (Saddle Ridge Unit medication room).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, policy and procedure review, and review of manufacturer's instructions, the facility failed to perform hand hygiene as required during one random observation during dining services. In addition, the facility failed to ensure glucometers were disinfected as required for 1 of 2 random observations of glucometer disinfection. The following concerns were identified: 1. Observation on 9/19/22 at 4:45 PM showed LA #1 serving drinks to residents during the dinner service. It was noted he was not wearing gloves at that time. Continued observation showed pushing the beverage cart around to residents, and making contact with the residents and their items. No observations of hand hygiene were observed between resident contacts. Continued observation showed the LA inserted his right hand down the back of his own pants three times to tuck his shirt in. [...]
Fire safety inspections
5 fire safety citations on file: 2 on November 2, 2023, 3 on September 22, 2022.
Every fire safety citation5 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Implement emergency and standby power systems.
- E Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 2, 2026 | Fine | $13,870 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wyoming | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.50 | 3.87 | 3.86 |
| Registered nurses | 0.84 | 0.94 | 0.69 |
| All nursing staff on weekends | 3.16 | 3.37 | 3.42 |
| Nurse aides | 2.37 | ||
| Licensed practical nurses | 0.28 | ||
| Nursing staff turnover (share who left in a year) | 51.5% | 51.8% | 45.8% |
| Registered nurse turnover | 38.5% | 44.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.16 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.56 in April to June 2025 to 3.50 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.50 | 0.84 | 3.63 | 3.16 | 0.0% | 0 of 90 | 65 |
| Oct to Dec 2025 | 3.30 | 0.76 | 3.43 | 2.98 | 0.0% | 0 of 92 | 66 |
| Jul to Sep 2025 | 3.28 | 0.71 | 3.38 | 3.01 | 0.0% | 0 of 92 | 64 |
| Apr to Jun 2025 | 3.56 | 0.72 | 3.69 | 3.23 | 0.0% | 0 of 91 | 63 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wyoming, Jan to Mar 2026 | 3.61 | 0.86 | 3.80 | 3.15 | 7.5% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wyoming | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.2 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 3.0 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 7.9 | 15.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.2 | 21.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.4 | 18.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 15.3 | 16.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.3 | 1.8 |
Owners and operators
Legal business name: WESTVIEW OPERATIONS LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Preston, Forrest | Indirect ownership interest | Individual | 09/21/2015 | |
| Burgess, Erika | Managing control - governing body | Individual | 11/11/2016 | |
| Murner, Tonya | Managing control - governing body | Individual | 12/01/2010 | |
| Schmidt, Derek | Managing control - governing body | Individual | 08/01/2023 | |
| Cross, Cindy | Corporate officer | Individual | 10/01/2016 | |
| Henry, Terry | Corporate officer | Individual | 10/01/2016 | |
| Thurmond, Joan | Corporate officer | Individual | 10/01/2016 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 09/21/2015 | |
| Burgess, Erika | Operational/managerial control | Individual | 11/11/2016 | |
| Ferries, Laura | Operational/managerial control | Individual | 07/01/2020 | |
| Fletcher, Todd | Operational/managerial control | Individual | 05/01/2021 | |
| Lay, Lisa | Operational/managerial control | Individual | 04/24/2017 | |
| Murner, Tonya | Operational/managerial control | Individual | 12/01/2010 | |
| Preston, Aubrey | Operational/managerial control | Individual | 11/27/2024 | |
| Preston, Forrest | Operational/managerial control | Individual | 09/21/2015 | |
| Schmidt, Derek | Operational/managerial control | Individual | 08/01/2023 | |
| Swanker, Richard | Operational/managerial control | Individual | 01/01/2022 | |
| Ziegler, James | Operational/managerial control | Individual | 09/21/2015 | |
| Life Care Centers of America, Inc. | Adp of the SNF | Organization | 12/29/2010 | |
| Ferries, Laura | Adp of the SNF | Individual | 02/28/2025 | |
| Murner, Tonya | Adp of the SNF | Individual | 02/10/2025 | |
| Preston, Forrest | Adp of the SNF | Individual | 12/29/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 2, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 22, 2022: "Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on September 22, 2022: "Ensure services provided by the nursing facility meet professional standards of quality."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Wyoming average of 3.37.
Other nursing homes nearby
- Green House Living for Sheridan Sheridan, 0.6 mi · 1 of 5 stars · 35 citations
- Big Horn Rehabilitation and Care Center Sheridan, 1.4 mi · 1 of 5 stars · 46 citations
Wyoming contacts for a concern about a nursing home
These are the official offices in Wyoming. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wyoming Department of Health, Healthcare Licensing and Surveys, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wyoming Long-Term Care Ombudsman Program, 307-287-7757. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wyoming HLS Newest Facility Inspection Reports, where Wyoming publishes its own records on licensed homes.
Common questions
- What is Westview Health Care Center's Medicare star rating?
- CMS rates Westview Health Care Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westview Health Care Center get at its last inspection?
- 0 health deficiencies at the standard inspection on February 14, 2025. The Wyoming average is 7.8.
- Has Westview Health Care Center been fined?
- Yes. CMS lists 1 fine totaling $13,870 in the last three years.
- Does Westview Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Westview Health Care Center?
- CMS lists 22 owners and managers, and links the home to Life Care Centers of America. Legal business name: WESTVIEW OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.