Wood Village
520 Old Highway 68, Sweetwater, TN 37874 · Monroe County · (423) 351-1105
89 certified beds, about 73 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445322 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 3, 2026, inspectors cited 2 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 4 health citations since June 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.48 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
27.9% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Twin Rivers Health & Rehabilitation, an affiliated group of 11 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
June 3, 2026Standard inspection · 2 citations
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of medical record, and interviews, the facility failed to notify the Long-Term Care (LTC) District State Ombudsman of resident discharges and transfers from the facility for 5 residents (Resident #76, Resident #38, Resident #83, Resident #86, and Resident #75) of 5 residents reviewed for discharges and transfers which had occurred during the past 6 out of 6 months reviewed.
- D Provide appropriate foot care.
Inspectors wroteBased on facility policy review, observations, and interviews, the facility failed to provide podiatry services for 1 resident (Resident #18) of 3 residents reviewed for podiatry services.
May 21, 2025Standard inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure expired medications were discarded in 2 of 2 medication storage rooms observed.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview the facility failed to revise the care plan for 1 resident (Resident #9) of 19 residents reviewed for care plans.
June 15, 2022Standard inspection · 0 citations
Fire safety inspections
7 fire safety citations on file: 2 on June 3, 2026, 5 on May 21, 2025.
Every fire safety citation7 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.48 | 3.80 | 3.86 |
| Registered nurses | 0.43 | 0.60 | 0.69 |
| All nursing staff on weekends | 3.17 | 3.31 | 3.42 |
| Nurse aides | 2.01 | ||
| Licensed practical nurses | 1.04 | ||
| Nursing staff turnover (share who left in a year) | 27.9% | 48.9% | 45.8% |
| Registered nurse turnover | 36.4% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.61 on weekdays and 3.17 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.48 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.48 | 0.43 | 3.61 | 3.17 | 0.4% | 0 of 90 | 73 |
| Oct to Dec 2025 | 3.37 | 0.46 | 3.48 | 3.09 | 1.0% | 0 of 92 | 75 |
| Jul to Sep 2025 | 3.67 | 0.52 | 3.77 | 3.44 | 2.4% | 0 of 92 | 75 |
| Apr to Jun 2025 | 3.51 | 0.58 | 3.63 | 3.22 | 1.8% | 0 of 91 | 70 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.6 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.5 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.9 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.9 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.5 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.4 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.6 | 1.8 |
Owners and operators
Legal business name: OCOEE WPH HEALTH AND REHABILITATION CENTER LLC. CMS links this home to Twin Rivers Health & Rehabilitation, a group of 11 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bradley, Don | Managing control - governing body | Individual | 12/15/2022 | |
| Burton, William | Managing control - governing body | Individual | 12/15/2022 | |
| Kupchynsky, Kathleen | Managing control - governing body | Individual | 12/15/2022 | |
| Phillips, Dorothy | Managing control - governing body | Individual | 12/15/2022 | |
| Sheehan, John | Managing control - governing body | Individual | 12/15/2022 | |
| Sheehan, Margaret | Managing control - governing body | Individual | 12/15/2022 | |
| Smith, Frank | Managing control - governing body | Individual | 12/15/2022 | |
| Sheehan, John | Corporate officer | Individual | 12/15/2022 | |
| Sheehan, Margaret | Corporate officer | Individual | 12/15/2022 | |
| Ocoee Foundation Inc | Operational/managerial control | Organization | 12/15/2022 | |
| Pioneer Consulting LLC | Operational/managerial control | Organization | 12/15/2022 | |
| Twin Rivers Health & Rehabilitation LLC | Operational/managerial control | Organization | 12/15/2022 | |
| Beverley, Tracey | Operational/managerial control | Individual | 12/15/2022 | |
| Bradley, Don | Operational/managerial control | Individual | 12/15/2022 | |
| Burton, William | Operational/managerial control | Individual | 12/15/2022 | |
| Davis, Clinton | Operational/managerial control | Individual | 12/15/2022 | |
| Holcombe, Michelle | Operational/managerial control | Individual | 12/15/2022 | |
| Kupchynsky, Kathleen | Operational/managerial control | Individual | 12/15/2022 | |
| Phillips, Dorothy | Operational/managerial control | Individual | 12/15/2022 | |
| Sheehan, John | Operational/managerial control | Individual | 12/15/2022 | |
| Sheehan, Margaret | Operational/managerial control | Individual | 12/15/2022 | |
| Smith, Frank | Operational/managerial control | Individual | 12/15/2022 | |
| Stephens, Shelia | Operational/managerial control | Individual | 12/15/2022 | |
| Bradley, Don | Trustee of the SNF | Individual | 12/15/2022 | |
| Burton, William | Trustee of the SNF | Individual | 12/15/2022 | |
| Kupchynsky, Kathleen | Trustee of the SNF | Individual | 12/15/2022 | |
| Phillips, Dorothy | Trustee of the SNF | Individual | 12/15/2022 | |
| Sheehan, John | Trustee of the SNF | Individual | 12/15/2022 | |
| Smith, Frank | Trustee of the SNF | Individual | 12/15/2022 | |
| Ocoee Foundation Inc | Adp of the SNF | Organization | 12/15/2022 | |
| Pioneer Consulting LLC | Adp of the SNF | Organization | 03/28/2025 | |
| Twin Rivers Health & Rehabilitation LLC | Adp of the SNF | Organization | 03/28/2025 | |
| Beverley, Tracey | Adp of the SNF | Individual | 12/15/2022 | |
| Davis, Clinton | Adp of the SNF | Individual | 12/15/2022 | |
| Holcombe, Michelle | Adp of the SNF | Individual | 12/15/2022 | |
| Sheehan, John | Adp of the SNF | Individual | 12/15/2022 | |
| Stephens, Shelia | Adp of the SNF | Individual | 12/15/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 3, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on June 3, 2026: "Provide appropriate foot care."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 21, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 21, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.17 hours per resident per day, below the Tennessee average of 3.31.
Other nursing homes nearby
- Waters of Sweetwater a Rehabilitation & Nursing Sweetwater, 2 mi · 2 of 5 stars · 19 citations
- Monroe Health and Rehabilitation Center Madisonville, 8.3 mi · 3 of 5 stars · 16 citations
- River Grove Health and Rehabilitation Loudon, 11.3 mi · 2 of 5 stars · 23 citations
- Life Care Center of Athens Athens, 13.2 mi · 2 of 5 stars · 16 citations
- NHC Healthcare, Athens Athens, 13.7 mi · 5 of 5 stars · 8 citations
- Starr Regional Health & Rehabilitation Etowah, 16.7 mi · 5 of 5 stars · 11 citations
- Etowah Health and Rehabilitation Etowah, 19.3 mi · 1 of 5 stars · 16 citations
- Decatur Wellness and Rehabilitation Center Decatur, 19.4 mi · 3 of 5 stars · 9 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Wood Village's Medicare star rating?
- CMS rates Wood Village 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wood Village get at its last inspection?
- 2 health deficiencies at the standard inspection on June 3, 2026. The Tennessee average is 4.4.
- Has Wood Village been fined?
- CMS lists no fines in the last three years.
- Does Wood Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wood Village?
- CMS lists 37 owners and managers, and links the home to Twin Rivers Health & Rehabilitation. Legal business name: OCOEE WPH HEALTH AND REHABILITATION CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.