Bartow Center
2055 E Georgia St., Bartow, FL 33830 · Polk County · (863) 533-0578
120 certified beds, about 112 residents a day · Non profit - Corporation · Medicare and Medicaid since 1975
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105286 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 30, 2024, inspectors cited 9 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 17 health citations since February 2021 was rated as actual harm or immediate jeopardy.
CMS lists 2 fines totaling $8,034 in the last three years; the largest was $4,017, and the latest is dated July 30, 2024.
Nurses and nurse aides worked 3.20 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
50.0% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Hearthstone Senior Communities, an affiliated group of 8 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
502/21
304/22
907/24
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
4E
1F
Potential for minimal harm
0A
0B
0C
July 30, 2024Standard inspection, Complaint inspection · 9 citations
- F PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased in interview and record review, the facility failed to ensure the accuracy of the Level I Pre-admission Screening and Resident Review (PASRR) for twenty-three (#2, #3, #21, #16, #66, #87, #96, #53, #7, #31, #48, #32, #74, #62, #89, #10, #11, #27, #102, #51, #4, #33, and #20) of twenty-three residents reviewed.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure oxygen therapy was administered as ordered for four residents (#50, #271, #170 and #114) of seven residents sampled.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews, the facility failed to ensure medication was stored properly in two (400 hall and 200 hall) out of two medication carts audited, one out of one medication rooms audited, for one resident (#62) out of 48 sampled residents and on three out of four hallways.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to maintain an effective infection control and prevention program to prevent the spread of infection by 1.) failing to ensure transmission based precautions were implemented in a timely manner for one resident (#323) of one resident under transmission based precautions in the facility, 2.) failed to obtain physician's orders for transmission based precautions upon admission for one resident (#323) of one resident under transmission based precautions in the facility, 3.) failed to ensure appropriate signage for transmission based precautions was displayed outside of resident rooms under transmission based precautions for one resident (#323) of one resident under transmission based precautions in the facility, 4.) failed to implement enhanced barrier precautions during wound care treatment for one resident (#96) of [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review the facility did not ensure a safe, clean, and homelike environment in two resident rooms housing a total of four residents (Rm 311 and RM [ROOM NUMBER]) related to windows not being completely sealed shut and for two residents (#30 and #3) related to unclean equipment and broken equipment out of a sample of 48 residents.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, interview, and record review the facility failed to accurately document and promptly resolve a grievance for one resident (#66) out of three sampled residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews, and record review facility failed to develop and implement care plans for two residents (#90 and #18) out of forty eight sampled residents.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure care for an indwelling catheter was provided in accordance with professional standards of practice for one (#87) of one resident sampled for urinary catheters.
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide Quality Assurance and Performance Improvement (QAPI) practice that demonstrated identification, monitoring and implementation of an effective action plan to correct citations related to ensuring care for an indwelling catheter was provided in accordance with professional standards of practice for two (#7 and #8) of two residents sampled for urinary catheters (F690) during the revisit survey conducted on 9/9/2024.
April 8, 2022Standard inspection · 3 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record reviews and interviews the facility failed to ensure treatment and care in accordance with professional standards of practice related to not ensuring a Hospital Transfer Evaluation form accurately assessed the condition of one resident (#36) and failed to ensure the resident's (#36) blood glucose levels were documented as ordered out of thirty-five sampled residents.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on observations, record reviews, and interviews the facility failed to ensure physician ordered laboratory work was obtained for one resident (#90) out of thirty-five sampled residents.
- D Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observations, record reviews, and interviews the facility failed to identify a possible entrapment zone between the headboard and mattress for one resident (#41) out of 104 residents. A facility-wide audit identified a total of seven bed frames and mattresses that had to be replaced or adjusted.
February 5, 2021Standard inspection · 5 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record review, and interviews, the facility failed to implement the comprehensive care plan related to adaptive devices for one (Resident #63) of 34 residents sampled for care plans.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews, record reviews, and review of facility policy, the facility did not ensure post fall neurological checks were completed for one (Resident #234) of four residents sampled for falls.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interviews, record reviews, and review of facility policy, the facility failed to provide post-dialysis assessment to one (Resident #26) of one resident sampled for dialysis.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure that four vials of Lorazepam 2 mg/ml solution, a controlled substance, was kept in a separately locked, permanently affixed compartment inside of the refrigeration unit.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, interviews, record review and policy review the facility failed to maintain a complete and accurate medical record for one (Resident #63) of 34 sampled residents related to inaccurate documentation for the application of a left hand splint. Findings Included: A review of the plan of care for Resident #63 for range of motion, revealed that she had a risk of actual limitations as evidenced by impairment on one side left hand/wrist date initiated 1/28/21. As an intervention the resident should have an adaptive device: left hand wrist splint; apply to left hand. A review of the physician's order read: remove before/after lunch or other, dated 1/28/2021. May remove for skin sweep on 7-3. A review of the MAR (Medication Administration Record) dated from 2/1/21 to 2/28/21 indicated that the splint was applied after breakfast. [...]
Fire safety inspections
10 fire safety citations on file: 3 on July 30, 2024, 3 on April 8, 2022, 4 on February 5, 2021.
Every fire safety citation10 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Provide properly protected cooking facilities.
- D Have properly installed electrical wiring and gas equipment.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have properly located and lighted "Exit" signs.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 30, 2024 | Fine | $4,017 |
| July 30, 2024 | Fine | $4,017 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.20 | 3.82 | 3.86 |
| Registered nurses | 0.51 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.07 | 3.49 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.68 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 41.4% | 45.8% |
| Registered nurse turnover | 53.3% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.26 on weekdays and 3.07 on weekends, 6% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.24 in April to June 2025 to 3.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.20 | 0.51 | 3.26 | 3.07 | 0.1% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.16 | 0.42 | 3.22 | 3.02 | 0.9% | 0 of 92 | 114 |
| Jul to Sep 2025 | 3.18 | 0.43 | 3.23 | 3.06 | 0.6% | 0 of 92 | 114 |
| Apr to Jun 2025 | 3.24 | 0.43 | 3.29 | 3.12 | 0.0% | 0 of 91 | 115 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 5.6 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.8 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.5 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 34.5 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.9 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.1 | 1.8 |
Owners and operators
Legal business name: BARTOW REHABILITATION CENTER LLC. CMS links this home to Hearthstone Senior Communities, a group of 8 nursing homes averaging 1.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bartow Rehabilitation Center LLC | 5% or greater direct ownership interest | Organization | 100% | 04/01/2009 |
| Hearthstone Senior Communities, Inc. | 5% or greater indirect ownership interest | Organization | 100% | 04/01/2009 |
| Garner, Alvin | Corporate officer | Individual | 04/01/2009 | |
| Jaffe, Howard | Corporate officer | Individual | 04/01/2009 | |
| Rombold, Lori | Corporate officer | Individual | 04/01/2009 | |
| Wyatt, Brian | Corporate officer | Individual | 04/01/2009 | |
| Consulting Support Services, LLC | Operational/managerial control | Organization | 06/28/2011 | |
| Facility Support Company, LLC | Operational/managerial control | Organization | 12/13/2010 | |
| Kane Financial Services, LLC | Operational/managerial control | Organization | 06/06/2012 | |
| Themis Health Management, LLC | Operational/managerial control | Organization | 09/01/2009 | |
| McMillan, Delmetra | Operational/managerial control | Individual | 03/04/2025 | |
| Smith, Tammie | Operational/managerial control | Individual | 03/21/2023 | |
| Consulting Support Services, LLC | Adp of the SNF | Organization | 04/08/2025 | |
| Facility Support Company, LLC | Adp of the SNF | Organization | 03/18/2025 | |
| Hearthstone Senior Communities, Inc. | Adp of the SNF | Organization | 04/08/2025 | |
| Kane Financial Services, LLC | Adp of the SNF | Organization | 03/18/2025 | |
| Omega Healthcare Investors, Inc | Adp of the SNF | Organization | 08/01/2003 | |
| Select Rehabilitation, LLC | Adp of the SNF | Organization | 08/19/2016 | |
| Themis Health Management, LLC | Adp of the SNF | Organization | 04/08/2025 | |
| McMillan, Delmetra | Adp of the SNF | Individual | 03/04/2025 | |
| Smith, Tammie | Adp of the SNF | Individual | 03/21/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on July 30, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 30, 2024: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 30, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 30, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.07 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Scott Lake Health and Rehabilitation Center Lakeland, 9.3 mi · 2 of 5 stars · 24 citations
- Highlands Lake Center Lakeland, 9.5 mi · 2 of 5 stars · 32 citations
- Winter Haven Health and Rehabilitation Center Winter Haven, 10.5 mi · 2 of 5 stars · 25 citations
- Life Care Center of Winter Haven Winter Haven, 11.1 mi · 4 of 5 stars · 22 citations
- Palm Garden of Winter Haven Winter Haven, 11.1 mi · 4 of 5 stars · 24 citations
- Lake Mariam Health and Rehabilitation Center Winter Haven, 11.7 mi · 2 of 5 stars · 61 citations
- Spring Lake Rehabilitation Center Winter Haven, 12 mi · 5 of 5 stars · 15 citations
- Astoria Health and Rehabilitation Center Winter Haven, 12.3 mi · 3 of 5 stars · 26 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Bartow Center's Medicare star rating?
- CMS rates Bartow Center 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Bartow Center get at its last inspection?
- 9 health deficiencies at the standard inspection on July 30, 2024. The Florida average is 7.1.
- Has Bartow Center been fined?
- Yes. CMS lists 2 fines totaling $8,034 in the last three years.
- Does Bartow Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Bartow Center?
- CMS lists 21 owners and managers, and links the home to Hearthstone Senior Communities. Legal business name: BARTOW REHABILITATION CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.