Does Winter Haven Health and Rehabilitation Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Winter Haven Health and Rehabilitation Center?

CMS lists 22 owners and managers, and links the home to Senior Health South. Legal business name: SENIOR HEALTH-WINTER HAVEN, LLC.

Winter Haven Health and Rehabilitation Center: Inspections

The record in brief

At its most recent standard inspection, on January 24, 2024, inspectors cited 12 health deficiencies (the Florida average is 7.1, the national average 9.2).

None of its 25 health citations since February 2020 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $4,190 in the last three years; the largest was $4,190, and the latest is dated January 24, 2024.

Nurses and nurse aides worked 3.22 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

37.3% of nursing staff left within the year CMS measured (Florida average 41.4%).

CMS links it to Senior Health South, an affiliated group of 8 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

502/20

710/21

1201/24

110/24

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

17D

Potential for minimal harm

October 28, 2024Complaint inspection · 1 citation

D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 28, 2024

Inspectors wroteBased on interviews and record reviews, the facility failed to ensure care for gastrostomy tubes was provided in accordance with professional standards for one (#2) of three residents sampled for gastrostomy tubes.

January 24, 2024Standard inspection, Complaint inspection · 12 citations

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review the facility failed to provide a clean, sanitary, and homelike environment for residents on one unit (#300) out of three units in the facility.
E

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on interviews and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR) for four residents (#51, #236, #72, #115) out of six sampled residents, were revised for accuracy related to diagnoses.
E

PASARR screening for Mental disorders or Intellectual Disabilities

F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on interviews and record review, the facility failed to complete the Preadmission Screening and Resident Review (PASRR) Level II assessment for a qualifying mental health diagnosis for two residents (#6 and #97) of six residents sampled.
E

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review the facility failed to provide treatments and care in accordance with professional standards of practice as evidence by 1) failure to assess and treat a wound for one resident (#51) out of two sampled for skin conditions, 2) failure to document and treat a change in condition according to facility policy for one resident (#82) out of two residents sampled for change in condition, and 3) failure to maintain a midline intravenous catheter as ordered for one resident (#41) out of one sampled for intravenous access.
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure hydration was provided to residents residing on the secured unit in a sanitary manner during two lunch meals (1/21/24 and 1/22/24) out of two lunch meal observed.
D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide one resident (#109) with dignity and respect related to bowel and bladder needs out of one resident sampled for dignity.
D

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review the facility failed to review and revise the resident centered care plan related to behaviors for one resident (#82) of five residents sampled for comprehensive care plans.
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews and record review the facility failed to provide activities of daily living (ADL) for one resident (#18) out of four residents sampled for ADL care related to personal hygiene and bathing.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews, and record review the facility failed to provide care and services according to physician's orders related to catheter care for one resident (Resident #36) out of the two sampled residents.
D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, record reviews, and interviews the facility failed to ensure the medication error rate was less than 5.00%. Twenty-nine medication administration opportunities were observed and two errors were identified for one resident (#55) of four residents observed. These errors constituted a 6.9% medication error rate.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on observations, interviews and record review the facility failed to ensure all medications were secured appropriately limiting access to unauthorized persons 1) in one treatment cart (100 hall) of 3 treatment carts, and 2) leaving medications unsecured during medication administration.
D

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

F838 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 24, 2024

Inspectors wroteBased on record review and interviews the facility failed to update the facility-wide assessment to determine what staff competencies are needed for care of residents with different types of acuities.

October 22, 2021Standard inspection · 7 citations

E

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to have an adequate supply of personal care supplies (urinals) for one (Resident #46) out of twenty-seven sampled residents.
E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to ensure an adequate supply of linens (towels) for eight (Residents #46, #102, #23, #70, #62, #2, #29, and #107) out of the sampled fifty-seven residents.
E

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on record reviews and interviews, the facility failed to resolve grievances related to cold food for five (Residents #46, #102, #23, #70, and #62) out of fifty-seven sampled residents.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure side effects and/or behavioral monitoring with the use of psychotropic medications for two (Resident #43 and Resident #98) of five sampled residents.
D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observation, record review, and interview, the facility did not ensure a medication error rate of less than 5%. During the medication pass observation, there were twenty five opportunities with six errors resulting in a 24% medication error rate for two (Residents #63 and #35) of five residents observed.
D

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observation, interview, and policy review, the facility did not ensure that a refrigerated controlled substance was secured in a separately locked, permanently affixed container on one of three units.
D

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 21, 2021

Inspectors wroteBased on observations of meals, interview with residents and facility staff, and review of the facility's menu and materials on the facility's new diet, ( IDDSI - International Dysphagia Diet Standardization Initiative), the facility failed to ensure residents who were on mechanically altered diets received foods that had been correctly prepared to follow the IDDSI guidelines and ensure the foods were safe for two (Residents #60 and #22) of 41 residents identified as having physician orders for mechanically altered diets.

February 7, 2020Standard inspection · 5 citations

D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2020

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure one ( #4) of 4 residents sampled, received treatment and care in accordance with professional standards of practice related to follow up for low blood pressure readings.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2020

Inspectors wroteBased on observations, interviews, and record reviews, the facility did not ensure appropriate treatment and services were provided to prevent urinary tract infections (UTI) for two residents (#76 and #102) of three residents sampled for UTIs.
D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2020

Inspectors wroteBased on observation, record review and interviews the facility failed to ensure ongoing communication between the facility and the dialysis care center for one resident (#184) of one sampled resident of a total of three residents who received dialysis care and services.
D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2020

Inspectors wroteBased on observations, record review and interviews the facility failed to ensure that medications were delivered as prescribed for one resident (#120) of eight sampled residents. This resulted in medications being administered crushed in a manner that was not recommended by the manufacturer for Resident #120. These 2 errors observed during the medication administration of 25 total medications represented an error rate of 8.0%.
D

Provide timely, quality laboratory services/tests to meet the needs of residents.

F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2020

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure one (#4) of 4 sampled residents, received laboratory services as ordered.

Fire safety inspections

13 fire safety citations on file: 2 on September 3, 2024, 5 on January 24, 2024, 6 on February 7, 2020.

Every fire safety citation13 citations

F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

K 914 · September 3, 2024 · Corrected (the home has a date of correction)
D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · September 3, 2024 · Corrected (the home has a date of correction)
D
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · January 24, 2024 · Corrected (the home has a date of correction)
D
Inspect, test, and maintain automatic sprinkler systems.

K 353 · January 24, 2024 · Corrected (the home has a date of correction)
D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · January 24, 2024 · Corrected (the home has a date of correction)
D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · January 24, 2024 · Corrected (the home has a date of correction)
D
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

K 929 · January 24, 2024 · Corrected (the home has a date of correction)
D
Develop and maintain an Emergency Preparedness Program (EP).

E 4 · February 7, 2020 · Corrected (the home has a date of correction)
D
Address subsistence needs for staff and patients.

E 15 · February 7, 2020 · Corrected (the home has a date of correction)
D
Implement emergency and standby power systems.

E 41 · February 7, 2020 · Corrected (the home has a date of correction)
D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · February 7, 2020 · Corrected (the home has a date of correction)
D
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 7, 2020 · Corrected (the home has a date of correction)
D
Meet requirements for the use of electrical equipment.

K 919 · February 7, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
January 24, 2024	Fine	$4,190

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Florida	United States
All nursing staff (RN, LPN and aides)	3.22	3.82	3.86
Registered nurses	0.56	0.73	0.69
All nursing staff on weekends	3.15	3.49	3.42
Nurse aides	2.07
Licensed practical nurses	0.59
Nursing staff turnover (share who left in a year)	37.3%	41.4%	45.8%
Registered nurse turnover	61.1%	46.0%	42.9%
Administrators who left	0

CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.25 on weekdays and 3.15 on weekends, 3% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.25 in April to June 2025 to 3.22 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.22	0.56	3.25	3.15	1.0%	0 of 90	135
Oct to Dec 2025	3.26	0.52	3.30	3.18	0.5%	0 of 92	131
Jul to Sep 2025	3.24	0.44	3.27	3.15	0.1%	0 of 92	132
Apr to Jun 2025	3.25	0.42	3.27	3.21	0.1%	2 of 91	132
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Florida, Jan to Mar 2026	3.76	0.70	3.90	3.44	1.1%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

Job	Median	Middle half	Employed
Florida, all employers
CNAs (nursing assistants)	$18.03	$17.33 to $20.34	96,960
LPNs and LVNs	$29.70	$28.14 to $31.11	38,620
Registered nurses	$40.48	$37.82 to $48.64	229,940
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Florida	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	11.2	8.7	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.3	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.4	0.7	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	1.3	2.5	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	3.1	1.5	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	10.6	9.5	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	5.9	4.5	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	19.1	8.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	25.4	26.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.9	9.1	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.5	2.1	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.8	1.1	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Winter Haven Health and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (39.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

39.3% this home

No different from the national rate

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 39 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 96 eligible stays.

Infections that led to a hospital stay

9.8% this home

No different from the national rate

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 44 eligible stays.

Self-care and mobility at discharge

60.9% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 69 residents counted.

Falls with major injury

0.0% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 110 residents counted.

New or worsened pressure ulcers

1.3% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 110 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 13 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SENIOR HEALTH-WINTER HAVEN, LLC. CMS links this home to Senior Health South, a group of 8 nursing homes averaging 1.9 stars overall.

Name	Role	Type	Share	Since
Senior Health South Ex LLC	5% or greater direct ownership interest	Organization	100%	11/20/2000
Senior Health Properties South, Inc	5% or greater indirect ownership interest	Organization		11/30/2000
Omega Healthcare Investors, Inc	5% or greater security interest	Organization		09/01/2005
Depiano, Rich	Corporate officer	Individual		07/01/2014
Jaffe, Howard	Corporate officer	Individual		07/01/2014
Mullen, Ann	Corporate officer	Individual		07/01/2014
Richmond, Penny	Corporate officer	Individual		07/01/2014
Consulting Support Services, LLC	Operational/managerial control	Organization		06/28/2011
Eleus Health Management LLC	Operational/managerial control	Organization		09/01/2009
Facility Support Company, LLC	Operational/managerial control	Organization		12/13/2010
Kane Financial Services, LLC	Operational/managerial control	Organization		06/06/2012
Brown, Jennifer	Operational/managerial control	Individual		03/26/2019
Robinson-Brady, Alexia	Operational/managerial control	Individual		07/16/2019
Consulting Support Services, LLC	Adp of the SNF	Organization		03/26/2025
Eleus Health Management LLC	Adp of the SNF	Organization		04/18/2025
Facility Support Company, LLC	Adp of the SNF	Organization		03/26/2025
Kane Financial Services, LLC	Adp of the SNF	Organization		10/28/2025
Omega Healthcare Investors, Inc	Adp of the SNF	Organization		09/01/2005
Select Rehabilitation, LLC	Adp of the SNF	Organization		08/19/2016
Senior Health South Ex LLC	Adp of the SNF	Organization		07/08/2025
Brown, Jennifer	Adp of the SNF	Individual		03/26/2019
Robinson-Brady, Alexia	Adp of the SNF	Individual		07/16/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on October 28, 2024: "Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on January 24, 2024: "Ensure medication error rates are not 5 percent or greater."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on January 24, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 24, 2024: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Florida average of 3.49.

Other nursing homes nearby

Life Care Center of Winter Haven
Winter Haven, 1.2 mi · 4 of 5 stars · 22 citations
Palm Garden of Winter Haven
Winter Haven, 1.4 mi · 4 of 5 stars · 24 citations
Lake Mariam Health and Rehabilitation Center
Winter Haven, 1.8 mi · 2 of 5 stars · 61 citations
Spring Lake Rehabilitation Center
Winter Haven, 2.1 mi · 5 of 5 stars · 15 citations
Astoria Health and Rehabilitation Center
Winter Haven, 2.7 mi · 3 of 5 stars · 26 citations
Vivo Healthcare Winter Haven
Winter Haven, 3 mi · 1 of 5 stars · 45 citations
Oak Haven Rehab and Nursing Center
Auburndale, 4.5 mi · 1 of 5 stars · 33 citations
Haines City Rehabilitation and Nursing Center
Haines City, 9 mi · 2 of 5 stars · 33 citations

Assisted living in Winter Haven

Licensed assisted living homes in the same town or within 5 miles, each with its Florida inspection record.

Wedgewood of Winter Haven Inc
Winter Haven, 0.7 mi · licensed for 18 · 0 deficiencies in 5 years
Lake Howard Heights
Winter Haven, 1.5 mi · licensed for 65 · 0 deficiencies in 5 years
Best Care Senior Living at Winter Haven
Winter Haven, 2.1 mi · licensed for 66 · 8 deficiencies in 5 years
New Horizon Share Home
Winter Haven, 2.5 mi · licensed for 60 · 2 deficiencies in 5 years
Spring Haven Senior Living
Winter Haven, 2.7 mi · licensed for 200 · 10 deficiencies in 5 years

Assisted living in Florida

Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.

Common questions

What is Winter Haven Health and Rehabilitation Center's Medicare star rating?: CMS rates Winter Haven Health and Rehabilitation Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Winter Haven Health and Rehabilitation Center get at its last inspection?: 12 health deficiencies at the standard inspection on January 24, 2024. The Florida average is 7.1.
Has Winter Haven Health and Rehabilitation Center been fined?: Yes. CMS lists 1 fine totaling $4,190 in the last three years.
Does Winter Haven Health and Rehabilitation Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Winter Haven Health and Rehabilitation Center?: CMS lists 22 owners and managers, and links the home to Senior Health South. Legal business name: SENIOR HEALTH-WINTER HAVEN, LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.