Find a nursing home

Home / Ohio / Copley

Concordia at Sumner

970 Sumner Parkway, Copley, OH 44321 · Summit County · (330) 664-1000

48 certified beds, about 42 residents a day · Non profit - Corporation · Medicare and Medicaid since 2004

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366289 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 22, 2026, inspectors cited 1 health deficiency (the Ohio average is 10.5, the national average 9.2).

None of its 18 health citations since February 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.60 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.

48.1% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Concordia Lutheran Ministries, an affiliated group of 8 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
3E
6F
Potential for minimal harm
0A
0B
1C
January 22, 2026Standard inspection · 1 citation
  1. C
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) March 13, 2026
    Inspectors wroteBased on observation and interview, the facility failed to prepare food in a sanitary manner. This had the potential to affect all 43 residents who received meals from the kitchen. The census was 43.
November 13, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2025
    Inspectors wroteBased on record reviews, observations and interviews with staff the facility failed to prevent Resident #28 from eloping from the facility without staff knowledge. This affected one resident (Resident #28) of four residents reviewed for elopements. The census was 42.
August 25, 2025Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure infection control protocols were maintained during incontinence care and Hoyer (mechanical) lift transfers. This affected one resident (#8) out of one resident observed for incontinence care and Hoyer lift transfers. The facility census was 42.
February 13, 2025Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observations, interview, and policy review the facility failed to serve food in a sanitary manner. This had the potential to affect all residents who ate meals prepared in the kitchen. The census was 43.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observation, interviews, and policy review the facility failed to serve food at an appropriate temperature. This affected the 22 residents observed for lunch service, Residents #22, #23, #24, #25, #26, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, and #43. Census was 43.
July 24, 2024Complaint inspection · 1 citation
  1. D
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    F569 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 13, 2024
    Inspectors wroteBased on record review, interview and facility policy review, the facility failed to ensure Resident #45's funds were disbursed timely after discharge. This affected one resident (#45) of three residents reviewed for resident funds. Facility census was 44.
February 26, 2024Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observations, interview, and facility policy review, the facility failed to ensure the kitchen was clean and sanitary. This had the potential to affect 35 residents that received meals from the facility. No residents were identified as receiving nothing by mouth. Findings Include: A tour of the kitchen on 02/20/24 from 8:00 A.M. to 8:15 A.M. revealed the reach-in refrigerator had dried milk on the bottom of it and a container of gravy was not labeled or dated and had a plastic spoon in it, the microwave had dried food splatter inside, the steam table had food splatter on it, the reach-in freezer had a bag of chicken not labeled or dated and stuck to the bottom of the freezer. This was verified by the Administrator on 02/20/24 at 8:17 A.M. Interview on 02/22/24 at 10:27 A.M. with Registered Dietitian (RD) #264 revealed that she does not inspect the kitchen. [...]
  2. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the facility assessment was accurate and thorough regarding facility staffing. This had the potential to affect all 35 residents in the facility. Findings Include: Review of the facility assessment dated [DATE] revealed staffing was sufficient regarding the current amount of staff needed to care for the number and acuity of residents. There was no indication of the type and number of staff needed to provide care and services. Interview on 02/21/24 at 11:09 A.M. with Corporate Registered Nurse (RN) #298 confirmed the facility assessment was not thorough and accurate.
  3. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on record review, staff interview, and facility policy review the facility failed to ensure non-pharmacological interventions were attempted prior to the administration of the pain medication for Residents #9, #10, #16, and #341 and did not ensure as needed (PRN) pain medications and failed to ensure parameters were in place for Resident #10's PRN pain medication. In addition, the facility failed to ensure PRN antianxiety were not used for longer than 14 days without rationale or review for Resident #16. This affected four residents (#9, #10, #16, and #341) of five residents reviewed for unnecessary medications. The facility census was 35.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observations, interviews, record review, and facility policy review the facility failed to ensure Resident #5 and Resident #292 received assistance with activities of daily living (ADL). This affected two residents (#5 and #292) of 35 residents reviewed for ADL care. The facility census was 35. Findings Include: 1. Review of the medical record for Resident #5 revealed an admission date on 03/04/16. Diagnoses include multiple sclerosis and muscle weakness. Review of quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #5 was dependent for personal hygiene, toileting, and showers. Review of the plan of care dated 11/21/22 for ADL due to multiple sclerosis revealed inventions included assist Resident #5 with ADL completion as needed, and resident will participate in activities as ordered. Showers were to be given Tuesdays and Fridays. Interview on 02/20/24 at 11:54 A.M. [...]
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observations, interview, and record review the facility did not ensure Resident #10 had her wound dressing changed as ordered by the physician. This affected one resident (#10) of one resident reviewed for wound care. The facility census was 35. Findings Include: Review of the medical record revealed an admission date of 08/24/22. Diagnoses included dementia, depression, stage four pressure ulcer of the sacral region and acute kidney failure. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was severely cognitively impaired. She was totally dependent on staff for oral hygiene, showering or bathing, personal hygiene, and toileting. [...]
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on observation, interview, record review, and review of manufacture guidelines for urinary drainage bag the facility failed to ensure proper infection control practices for Resident #4 when his indwelling Foley catheter bag was lying on the floor. This affected one resident (#4) of one resident reviewed for indwelling Foley catheter care. The facility census was 35. Findings Include: Review of the medical record for Resident #4 revealed an admission date of 08/19/22 with diagnosis including neuromuscular dysfunction of bladder and diabetes mellitus. Review of the physician orders for February 2024 revealed an order for an indwelling Foley catheter care every shift. Review of the plan of care 01/18/24 for indwelling Foley catheter due to urinary obstruction. Intervention included staff will keep the indwelling Foley catheter drainage bag off the floor and below bladder level. [...]
February 24, 2022Standard inspection · 6 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on observation, staff interview, and review of facility policy the facility failed to ensure kitchen staff wore appropriate hair coverings. This had the potential to affect 39 residents who received food from the kitchen. The facility census was 39.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on observation, record review and interview the facility failed to properly prevent the potential spread of infections such as COVID-19 as evidenced by failing to ensure all staff and visitors were consistently screened for COVID-19 when entering the facility. This had the potential to affect all 39 residents currently residing in the facility.
  3. F
    Ensure staff are vaccinated for COVID-19
    F888 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on observation, record review and interview the facility failed to implement their vaccination policy and monitor staff members, contract employees and visitors to ensure that 100% (percent) of staff have received at least one dose of a COVID-19 vaccine, have a pending request for exemption, or have been identified as appropriate for a temporary delay per Centers for Disease Control (CDC) guidance. The vaccination rate for the facility was calculated at 97.3%. This had the potential to affect all 39 residents currently residing in the facility.
  4. E
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    F606 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on personnel file review and interview the facility failed to ensure all new employees were checked against the State of Ohio Nurse Aide Registry. This affected seven of twelve staff reviewed and 39 residents in the facility.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on observation, interview and record review the facility failed to develop and implement an individualized care plan related to the hygiene and application of a palm guard for Resident #12 regarding bilateral hand contractures. This affected one of three residents reviewed for activities of daily living (#12, #16, #40 and #398) and one resident (#12) reviewed for position and mobility.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 30, 2022
    Inspectors wroteBased on observation, interview and record review the facility failed to provide adequate hand hygiene and apply a palm guard as ordered for Resident #12 who was dependent for activities of daily living care. This affected one (Resident #12) of four residents (#12, #16, #40 and #398) reviewed for activities of daily living.

Fire safety inspections

15 fire safety citations on file: 7 on January 22, 2026, 3 on February 26, 2024, 5 on February 24, 2022.

Every fire safety citation15 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · January 22, 2026 · Corrected (the home has a date of correction)
  2. F
    Conduct testing and exercise requirements.
    E 39 · January 22, 2026 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 22, 2026 · Corrected (the home has a date of correction)
  4. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 22, 2026 · Corrected (the home has a date of correction)
  5. E
    Meet requirements for sections of health care facilities separated by fire resistive construction.
    K 131 · January 22, 2026 · Corrected (the home has a date of correction)
  6. E
    Install corridor and hallway doors that block smoke.
    K 363 · January 22, 2026 · Corrected (the home has a date of correction)
  7. E
    Ensure proper usage of power strips and extension cords.
    K 920 · January 22, 2026 · Corrected (the home has a date of correction)
  8. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 26, 2024 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 26, 2024 · Corrected (the home has a date of correction)
  10. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 26, 2024 · Corrected (the home has a date of correction)
  11. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 24, 2022 · Corrected (the home has a date of correction)
  12. F
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · February 24, 2022 · Corrected (the home has a date of correction)
  13. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 24, 2022 · Corrected (the home has a date of correction)
  14. E
    Have properly located and lighted "Exit" signs.
    K 293 · February 24, 2022 · Corrected (the home has a date of correction)
  15. E
    Install corridor and hallway doors that block smoke.
    K 363 · February 24, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.603.693.86
Registered nurses0.380.640.69
All nursing staff on weekends3.153.283.42
Nurse aides1.74
Licensed practical nurses1.48
Nursing staff turnover (share who left in a year)48.1%48.7%45.8%
Registered nurse turnover37.5%43.9%42.9%
Administrators who left0

CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.78 on weekdays and 3.15 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.03 in April to June 2025 to 3.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.600.383.783.15 0.0%2 of 9042
Oct to Dec 20253.670.433.833.26 0.0%1 of 9242
Jul to Sep 20253.710.443.893.28 0.0%0 of 9243
Apr to Jun 20254.030.594.293.38 0.0%0 of 9140
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.85.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.93.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.93.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.68.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.124.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.712.912.0

Owners and operators

Legal business name: CONCORDIA OF OHIO. CMS links this home to Concordia Lutheran Ministries, a group of 8 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Concordia Care Network5% or greater direct ownership interestOrganization100%09/01/2022
Barkley, StephanieCorporate directorIndividual01/01/2022
Boughner, NancyCorporate directorIndividual01/01/2018
Falbo, MichaelCorporate directorIndividual12/31/2014
Frndak, KeithCorporate directorIndividual11/13/2012
Heintz, FrederickCorporate directorIndividual01/01/2018
Hortert, BrianCorporate directorIndividual12/20/2019
McKay, NatalieCorporate directorIndividual01/01/2022
Partis, MicheleCorporate directorIndividual01/01/2019
Rehkopf, PaulCorporate directorIndividual01/01/2021
Washburn, DanielCorporate directorIndividual11/13/2012
Falbo, MichaelCorporate officerIndividual01/01/2019
Frndak, KeithCorporate officerIndividual11/13/2012
Hortert, BrianCorporate officerIndividual04/01/2016
Hortert, BrianOperational/managerial controlIndividual04/01/2016
Oster, MarcOperational/managerial controlIndividual04/01/2021
Washburn, DanielOperational/managerial controlIndividual11/13/2012
Falbo, MichaelAdp of the SNFIndividual01/01/2019
Frndak, KeithAdp of the SNFIndividual11/13/2012
Hortert, BrianAdp of the SNFIndividual04/01/2016
Oster, MarcAdp of the SNFIndividual04/01/2021
Washburn, DanielAdp of the SNFIndividual11/13/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on January 22, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on November 13, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on August 25, 2025: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on July 24, 2024: "Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Ohio average of 3.28.

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Concordia at Sumner's Medicare star rating?
CMS rates Concordia at Sumner 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Concordia at Sumner get at its last inspection?
1 health deficiency at the standard inspection on January 22, 2026. The Ohio average is 10.5.
Has Concordia at Sumner been fined?
CMS lists no fines in the last three years.
Does Concordia at Sumner accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Concordia at Sumner?
CMS lists 22 owners and managers, and links the home to Concordia Lutheran Ministries. Legal business name: CONCORDIA OF OHIO.

Sources

Find a nursing home Read an inspection