Home / Pennsylvania / Carlisle
Cumberland Crossings Retirement Community
1 Longsdorf Way, Carlisle, PA 17013 · Cumberland County · (717) 245-9941
58 certified beds, about 39 residents a day · Non profit - Church related · Medicare and Medicaid since 1992
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395876 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 7, 2026, inspectors cited 0 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 8 health citations since May 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.67 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.27 of those hours.
31.5% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
405/24
404/25
005/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
1E
0F
Potential for minimal harm
0A
0B
0C
May 7, 2026Standard inspection · 0 citations
April 10, 2025Standard inspection · 4 citations
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on personnel training record review and staff interviews, it was determined that the facility failed to ensure each nurse aide was provided required in-service training, consisting of no less than 12 hours per year, which included dementia management and resident abuse prevention for three of five nurse aide employee records reviewed (Employees 1, 2, and 3). Findings Include: Review of personnel information revealed Employee 1's hire date was October 28, 2019; Employee 2's hire date was December 5, 1994; and Employee 3's hire date was November 17, 2015. Review of facility training records failed to reveal that the aforementioned Employees completed 12 hours of required annual training in the past 12 months. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, clinical record reviews, and staff interviews, it was determined that the facility failed to review and revise the resident care plan to reflect the resident's current status for three of 16 residents reviewed (Residents 5, 36, and 42).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide care and services in accordance with professional standards of practice to ensure the resident's highest level of well-being for two of 16 residents reviewed (Residents 160 and 161).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure staff implemented infection control policies to prevent the spread of infection for two of 16 residents reviewed (Residents 16 and 41) Findings Include: Review of facility policy, Enhanced Barrier Precautions, with an origination date of April 9, 2024, revealed, Enhanced barrier precautions (EBPs) are used as an infection prevention and control intervention to reduce the spread of multi drug-resistant organisms (MDROs) to residents. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. Review of Center for Clinical Standards and Quality/Quality, Safety & Oversight Group memo, Reference #: QSO-24-08-NH, dated March 20, 2024, with a subject of: [...]
May 16, 2024Standard inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure the resident assessment accurately reflected the resident status for three of 16 residents reviewed (Residents 30, 40, and 44). Findings Include: Review of Resident 30's clinical record revealed diagnoses that included hypertension (elevated blood pressure) and chronic kidney disease, stage 4 (CKD-a condition in which the kidneys are damaged and can't filter blood as well as they should). Review of Resident 30's current physician orders revealed an order, dated April 20, 2024, for a 16 French (indicates the size of the catheter) catheter (tube inserted into the bladder to drain urine). [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure the resident comprehensive plan of care was reviewed and revised in accordance with residents' needs for two of 12 residents reviewed (Residents 40 and 45).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide appropriate urinary catheter care for one of two residents reviewed for catheters (Resident 30). Findings Include: Review of facility policy titled Orders for Indwelling Urinary Catheters [tubing inserted into the bladder to drain urine into a bag] and Catheter Care, revised September 2017, revealed Residents/patients with indwelling urinary catheters will have appropriate care and monitoring. Review of Resident 30's clinical record revealed diagnoses that included hypertension (elevated blood pressure) and chronic kidney disease, stage 4 (CKD-a condition in which the kidneys are damaged and can't filter blood as well as they should). [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on facility policy review, record review, and resident and staff interviews, it was determined that the facility failed to ensure proper monitoring for maintenance of acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance for one of three residents reviewed for nutrition (Resident 44).
Fire safety inspections
5 fire safety citations on file: 2 on April 10, 2025, 3 on May 16, 2024.
Every fire safety citation5 citations
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- F Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Use approved construction type or materials.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.67 | 3.89 | 3.86 |
| Registered nurses | 1.27 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.09 | 3.53 | 3.42 |
| Nurse aides | 2.23 | ||
| Licensed practical nurses | 1.17 | ||
| Nursing staff turnover (share who left in a year) | 31.5% | 44.5% | 45.8% |
| Registered nurse turnover | 10.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.91 on weekdays and 4.09 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.65 in April to June 2025 to 4.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.67 | 1.27 | 4.91 | 4.09 | 7.7% | 0 of 90 | 39 |
| Oct to Dec 2025 | 4.56 | 1.19 | 4.72 | 4.13 | 2.4% | 0 of 92 | 42 |
| Jul to Sep 2025 | 4.31 | 1.03 | 4.48 | 3.89 | 1.5% | 0 of 92 | 47 |
| Apr to Jun 2025 | 4.65 | 1.16 | 4.80 | 4.27 | 0.0% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.6 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.9 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.3 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.6 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.9 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.7 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.4 | 9.5 | 12.0 |
Owners and operators
Legal business name: LUTHERAN SENIOR SERVICES EAST.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Diakon | 5% or greater direct ownership interest | Organization | 11/01/2003 | |
| Lutheran Senior Services East | 5% or greater direct ownership interest | Organization | 11/01/2003 | |
| Beumer, Brent | Corporate director | Individual | 06/27/2022 | |
| Christell, Roy | Corporate director | Individual | 04/25/2017 | |
| Colling, Lauren | Corporate director | Individual | 04/25/2017 | |
| Meadows, Megan | Corporate director | Individual | 01/24/2022 | |
| Mueller, Harry | Corporate director | Individual | 04/26/2016 | |
| Schroeder-Saulnier, Deborah | Corporate director | Individual | 04/26/2016 | |
| Sombart, Lisa | Corporate director | Individual | 04/25/2017 | |
| Sommer, Christopher | Corporate director | Individual | 07/01/2023 | |
| Anderson, David | Corporate officer | Individual | 07/01/2019 | |
| Brown, Daniel | Corporate officer | Individual | 04/25/2018 | |
| Sneed, Chadwick | Corporate officer | Individual | 07/01/2020 | |
| Tice, Paul | Corporate officer | Individual | 04/25/2017 | |
| Diakon | Operational/managerial control | Organization | 11/01/2003 | |
| Lutheran Senior Services East | Operational/managerial control | Organization | 11/01/2003 | |
| Cooper, Valerie | Operational/managerial control | Individual | 05/17/2009 | |
| Pearlstein, Robert | Operational/managerial control | Individual | 02/02/2000 | |
| Cooper, Valerie | Adp of the SNF | Individual | 07/11/2025 | |
| Pearlstein, Robert | Adp of the SNF | Individual | 02/19/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on April 10, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 10, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on April 10, 2025: "Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on April 10, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Carlisle Skilled Nursing and Rehabilitation Center Carlisle, 0.9 mi · 1 of 5 stars · 71 citations
- Forest Park Nursing and Rehabilitation Carlisle, 0.9 mi · 1 of 5 stars · 108 citations
- Thornwald Home Carlisle, 1 mi · 4 of 5 stars · 17 citations
- Chapel Pointe at Carlisle Carlisle, 1 mi · 5 of 5 stars · 2 citations
- Sarah a Todd Memorial Home Carlisle, 1.6 mi · 5 of 5 stars · 6 citations
- Letort Spring Nursing and Rehab LLC Carlisle, 2.5 mi · 1 of 5 stars · 59 citations
- Claremont Nursing & Rehabilitation Center Carlisle, 3.1 mi · 3 of 5 stars · 35 citations
- Vibra Rehabilitation Center Mechanicsburg, 10.8 mi · 3 of 5 stars · 37 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Cumberland Crossings Retirement Community's Medicare star rating?
- CMS rates Cumberland Crossings Retirement Community 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cumberland Crossings Retirement Community get at its last inspection?
- 0 health deficiencies at the standard inspection on May 7, 2026. The Pennsylvania average is 10.
- Has Cumberland Crossings Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does Cumberland Crossings Retirement Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cumberland Crossings Retirement Community?
- CMS lists 20 owners and managers. Legal business name: LUTHERAN SENIOR SERVICES EAST.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.