Dunkirk Rehabilitation & Nursing Center
447 449 Lake Shore Drive West, Dunkirk, NY 14048 · Chautauqua County · (716) 366-6710
40 certified beds, about 38 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335595 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 18, 2025, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).
Of 9 health citations since March 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.29 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.53 of those hours.
45.0% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Personal Healthcare Management, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
April 18, 2025Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interview, and record review conducted during the Standard survey completed on 4/18/25, the facility did not ensure that the resident environment remained as free from accident hazards as was possible and that each resident received adequate supervision and assistive devices to prevent accidents for one (1) (Resident #9) of two (2) residents reviewed for accidents. Specifically, Resident #9's wheelchair left pedal was in disrepair and missing the leg rest, exposing a sharp edge at the hinge point. The sharp edge was noted at times pressing against the residents left lower leg. The finding is: The policy titled Assistive Devices and Equipment dated 2/2025 documented the facility maintained and supervised the use of assistive devices and equipment for residents. [...]
December 1, 2023Standard inspection, Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, record review, and interview conducted during a complaint investigation (Complaint #NY00312696) during the Standard survey completed on 12/1/23, the facility did not ensure residents had the right to be free from physical abuse for one (Resident # 31) of three residents reviewed for abuse. Specifically, the facility did not ensure Resident #31 was free from physical abuse when Resident #12 punched them resulting in a hematoma (collection of blood under the skin) above their eye. The residents had a history of physical altercations. The finding is: The policy and procedure titled Abuse-Investigation, Protection, and Reporting dated 10/24/22, documented resident to resident physical altercations must be reported and include any willful action that results in injury. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review conducted during a Standard survey completed on 12/1/23, the facility did not ensure that each resident who was unable to carry out Activities of Daily Living (ADL's) received the necessary services to maintain grooming and personal hygiene for one (Resident #32) of two residents reviewed. Specifically, there was lack of glove changes and hand hygiene after providing bowel incontinence care and applying a clean brief. Additionally, the Certified Nurse Assistant (CNA) touched objects (resident's bed linen, and heel booties) while wearing the same gloves used to provide incontinence care. The finding is: The policy and procedure titled Personal Protective Equipment dated 7/2021 documented gloves should be changed after providing incontinent care and before putting on clean briefs and to wash hands after removing gloves. 1. [...]
March 11, 2022Standard inspection · 6 citations
- J Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on record review and interviews conducted during an Extended Standard survey started on [DATE] and completed on [DATE], the facility failed to initiate Cardiopulmonary Resuscitation (CPR) to an unresponsive resident who had Full Code status for one (Resident #86) of three residents reviewed. Specifically, on [DATE] Resident #86 was found unresponsive by Certified Nurse Aide (CNA #1) at approximately 4:30 AM. At that time, CNA #1 notified Licensed Practical Nurse (LPN #1). LPN #1 observed Resident #86, who was unresponsive without a pulse, respirations, or blood pressure and had bubbling excretions from their mouth. LPN #1 failed to initiate a Code Blue (emergency response) to summon additional help, failed to activate the 911 (EMS) system, and failed to provide CPR efforts for a resident who was a full code. [...]
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review conducted during the Standard survey completed on 3/11/22, the facility did not use the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week and the facility did not have a designated RN to serve as the Director of Nursing (DON) on a full-time basis. Specifically, reviewed for staffing revealed an RN was not scheduled for eight consecutive hours per day on multiple dates December 4, 2021 through March 6, 2022, and an RN was not designated as DON from 12/30/21 through 3/7/22.
- F Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on interview and record review conducted during an Extended Standard survey started on [DATE] and completed on [DATE], the facility was not administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, the Administrator did not ensure a Registered Nurse (RN) was scheduled eight consecutive hours per 24-hour period as required and did not designate a full time Director of Nursing (DON) when the DON was off for an extended period. In addition, the Administrator did not ensure there was an effective system in place when there was no RN coverage in the building to respond to an emergency in accordance with facility policy and protocols.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review conducted during the Standard survey completed on 3/11/22, the facility did not inform the resident's representative of a change in physical status and a transfer to the hospital for one (Resident #34) of one resident reviewed for notification of change. Specifically, the resident's representative was not notified when Resident #34 tested positive for COVID -19 on 12/31/22 and was subsequently transferred to the hospital on 1/6/22.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observation, interview and record review conducted during an Extended Standard survey completed on 3/11/22, the facility did not ensure each resident was free from exploitation (taking advantage of a resident for personal gain, through the use of manipulation, intimidation, threats, or coercion) for one (Resident #18) of two residents reviewed. Specifically, Certified Nurse Aide (CNA) #4 requested and accepted money from Resident #18 to provide the resident with sexually explicit photos. The finding is: The facility policy and procedure (P&P) titled Accident/Incident - Investigation & Reporting dated 6/2021 documented all accidents and incidents occurring within and related to the facility will be investigated. The investigation should rule out or confirm abuse, exploitation or neglect. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview and record review conducted during an extended standard survey completed on 3/11/22, the facility did not ensure that all alleged violations including abuse, neglect, exploitation or mistreatment including injuries of unknown source and misappropriation of resident property are reported immediately, but no later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures for one (Resident #18) of two residents reviewed. [...]
Fire safety inspections
6 fire safety citations on file: 1 on April 18, 2025, 3 on December 1, 2023, 2 on March 11, 2022.
Every fire safety citation6 citations
- D Have proper medical gas storage and administration areas.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide properly sized and located linen or trash receptacles.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.29 | 3.63 | 3.86 |
| Registered nurses | 0.53 | 0.71 | 0.69 |
| All nursing staff on weekends | 2.90 | 3.18 | 3.42 |
| Nurse aides | 1.86 | ||
| Licensed practical nurses | 0.90 | ||
| Nursing staff turnover (share who left in a year) | 45.0% | 40.3% | 45.8% |
| Registered nurse turnover | 33.3% | 39.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.44 on weekdays and 2.90 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.58 in April to June 2025 to 3.29 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.29 | 0.53 | 3.44 | 2.90 | 0.0% | 0 of 90 | 38 |
| Oct to Dec 2025 | 3.49 | 0.53 | 3.61 | 3.18 | 0.0% | 0 of 92 | 37 |
| Jul to Sep 2025 | 3.37 | 0.52 | 3.55 | 2.91 | 0.0% | 0 of 92 | 38 |
| Apr to Jun 2025 | 3.58 | 0.56 | 3.76 | 3.11 | 0.0% | 0 of 91 | 35 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for New York
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.5 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 24.1 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.9 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.9 | 13.7 | 15.4 |
Owners and operators
Legal business name: DURNC OPERATING LLC. CMS links this home to Personal Healthcare Management, a group of 21 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Beim, Esther | 5% or greater direct ownership interest | Individual | 35% | 07/10/2017 |
| Creedon, Teresa | 5% or greater direct ownership interest | Individual | 10% | 07/10/2017 |
| Walden, Chaya | 5% or greater direct ownership interest | Individual | 15% | 07/10/2017 |
| Zagelbaum, Batia | 5% or greater direct ownership interest | Individual | 40% | 07/10/2017 |
| Creedon, Teresa | Managing control - governing body | Individual | 01/01/2023 | |
| Barth, Alexander | Corporate officer | Individual | 01/01/2023 | |
| Ostrovitsky, Israel | Corporate officer | Individual | 01/01/2023 | |
| Barth, Alexander | Operational/managerial control | Individual | 01/01/2023 | |
| Patel, Arun | Operational/managerial control | Individual | 01/01/2023 | |
| Trovato, Sarah | Operational/managerial control | Individual | 05/31/2022 | |
| Barth, Alexander | Adp of the SNF | Individual | 01/01/2023 | |
| Ostrovitsky, Israel | Adp of the SNF | Individual | 01/01/2023 | |
| Patel, Arun | Adp of the SNF | Individual | 08/19/2025 | |
| Trovato, Sarah | Adp of the SNF | Individual | 05/31/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 18, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on December 1, 2023: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on March 11, 2022: "Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on March 11, 2022: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.90 hours per resident per day, below the New York average of 3.18.
Other nursing homes nearby
- Chautauqua Nursing and Rehabilitation Center Dunkirk, 1.8 mi · 1 of 5 stars · 14 citations
- Gowanda Rehabilitation and Nursing Center Gowanda, 20.4 mi · 3 of 5 stars · 15 citations
- Heritage Green Rehab & Skilled Nursing Greenhurst, 24.6 mi · 1 of 5 stars · 16 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Dunkirk Rehabilitation & Nursing Center's Medicare star rating?
- CMS rates Dunkirk Rehabilitation & Nursing Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Dunkirk Rehabilitation & Nursing Center get at its last inspection?
- 1 health deficiency at the standard inspection on April 18, 2025. The New York average is 8.1.
- Has Dunkirk Rehabilitation & Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Dunkirk Rehabilitation & Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Dunkirk Rehabilitation & Nursing Center?
- CMS lists 14 owners and managers, and links the home to Personal Healthcare Management. Legal business name: DURNC OPERATING LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.