Find a nursing home

Home / Michigan / Durand

Durand Senior Care and Rehab Center

8750 E Monroe Road, Durand, MI 48429 · Shiawassee County · (989) 288-3166

141 certified beds, about 117 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235123 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 11, 2026, inspectors cited 2 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 15 health citations since May 2024, 4 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $53,398 in the last three years; the largest was $35,607, and the latest is dated April 30, 2025.

Nurses and nurse aides worked 3.68 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

40.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Nexcare Health Systems, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
8D
3E
0F
Potential for minimal harm
0A
0B
0C
June 11, 2026Standard inspection · 2 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 19, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS) was accurately coded for two (R5 and R21) of 24 reviewed.
  2. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 19, 2026
    Inspectors wroteBased on interviews and record review the facility failed to conduct the required Monthly Medication Regimen Review on one resident (R11) of the five residents reviewed for Monthly Medication Regimen Review completion. Findings Include:Review of the medical record reflected R11 was an initial admission to the facility on [DATE]. Diagnoses of Chronic Obstructive Pulmonary Disease, Heart Failure, Osteoarthritis, low back pain and ankylosing spondylitis lumbar region. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/16/2026 revealed R11 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively intact) out of 15. Based on record reviews, R11 had Monthly Medication Regimen (MMR) for 06/03/26- with no recommendations at this time. Date of 05/05/26- with no recommendations at this time. Date of 04/02/26 with no recommendations at this time. [...]
April 30, 2025Standard inspection · 5 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide one out of one residents (Resident #32) care and services to prevent and promote healing of pressure ulcers resulting in worsening wounds, facility acquired stage 3 pressure wound (full thickness skin loss ), osteomyelitis, and hospitalization. Findings Include: Resident #32(R32) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R32 was a [AGE] year-old female admitted to the facility on [DATE], with most recent re-admission 3/10/25 related to osteomyelitis (wound infection) with other diagnoses that included stage 4 pressure ulcer(full thickness skin and tissue loss, exposing muscle, tendon or bone), diabetes Mellitus, irregular heart rhythm, anxiety and depression. The MDS reflected R32 required substantial/maximal assistance with repositioning in bed. [...]
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to label medication in accordance with accepted professional principles, dating of open medication for three out of six medication carts reviewed and failed to ensure proper medication storage of medications for one Resident (#72) out of 112 current residents residing at the facility. Findings Included: During observation of the 200-hall medication cart on 04/29/2025 at 02:06 p.m. it was observed that the following medications did not have a date present when the medication was opened and placed on the container of medications: two inhalers of Symbicort 160/4.5mcg(micrograms), one inhaler of Spiriva 2.5mcg, and one inhaler of Trelegy Ellipta 200mcg/62.5mcg/25mcg. Licensed Practical Nurse (LPN) C explained that it was facility policy that all multidose medication was to be dated at the time that it was opened. [...]
  3. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure a Preadmission/Annual Resident Review (PAS/ARR) was completed after the 30 day exemption period and failed to notify the State Agency Health Authority for 1 Resident( #98) of 1 reviewed for PAS/ARR from a total sample of 19.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement comprehensive resident-centered care plans for one out of 19 residents (R32), resulting in worsening of and facility acquired pressure wounds.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 12, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain infection control practices for one resident (#111) out of one resident sampled during observation of blood glucose level testing, with a glucometer. Findings Included: Resident #111 (R111) Review of the medical revealed R111 was admitted to the facility 04/10/2025 with diagnoses that included fracture right femur, type 2 diabetes, hypothyroidism (low thyroid hormone), depression, anxiety, hyperlipidemia (high fat content in blood), hypertension, and pain. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/16/2025, revealed R111 had a Brief Interview for Mental Status (BIMS) of 13 (cognitively intact) out of 15. During observation and interview on 04/29/2025 at 08:57 a.m. R111 was observed lying down in bed. [...]
March 13, 2025Complaint inspection · 3 citations
  1. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2025
    Inspectors wroteThis deficiency pertains to Intake MI00150515 Based on interview and record review, the facility failed to provide timely notification to the physician for one Resident (#106) of three residents reviewed for a change in condition. This deficient practice resulted in a delay in medical treatment for a significant change in condition with diabetic ketoacidosis.
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteThis citation refers to intake MI00150353, MI00149992 Based on observation, interview, and record review, the facility failed to provide adequate supervision, conduct timely root cause analysis of fall incidents, implement appropriate interventions to prevent future falls and re-evaluate the effectiveness of interventions for 3 residents (R103, R104, and R105) out of 3 residents reviewed for falls, resulting in R105 falling and re-fracturing recently repaired hip and R103 fall with laceration requiring emergency room treatment and R104 fall with fracture and subdural hematoma and overall decline.
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2025
    Inspectors wroteThis citation pertains to intakes: MI00149397, MI00150353, Based on observation, interview and record review, the facility failed to ensure sufficient levels of nursing staff to meet resident needs and supervision for three residents (Resident #103, #104, #105) and per resident council with the potential for unmet care needs and facility residents to not attain or maintain the highest practicable physical, mental, and psychosocial well-being.
May 10, 2024Standard inspection · 3 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain dignity for 4 residents (Resident #'s 393, R24, and R13 and one unknown resident) the during the initial dining observation in the 500 hall dining room, using the reasonable person standard this deficient practice resulted in decreased self worth and loss of dignity.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for 2 (Resident #7 and Resident #10) of 20 residents reviewed resulting in the potential for unmet care needs.
  3. D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    F773 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure antibiotic treatment for Methicillin-resistant Staphylococcus aureus (MRSA/type of bacterial infection that is resistant to many antibiotics) was started timely for one (Resident #6) of one reviewed.
May 3, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 12, 2024
    Inspectors wroteBased on observation, interview and record review facility failed to: 1) accurately assess, monitor, treat and prevent the development of pressure ulcers consistent with professional standards of practice to prevent avoidable pressure ulcers; and 2) implement care-planned and non-care-planned interventions for three Residents (R103, R107 and R109) of four reviewed for pressure ulcers, resulting in R109 facility acquired stage 2 pressure ulcer, and the increased likelihood for delayed wound healing and or worsening of wounds and overall deterioration in health status, and worsening of pressure ulcer wounds with sepsis.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2024
    Inspectors wroteThis Citation Pertains To Intake # MI00143774 and MI00143825 Based on observation, interview and record review, the facility failed to respond, assess and render immediate aid in a timely manner for one resident (resident #105) of three reviewed for falls. Findings Include: Review of the clinical record reflected R105 was a [AGE] year-old male admitted to the facility on [DATE]. R105 transferred to another facility on 4/5/24. Review of the Minimum Data Set (MDS) dated [DATE] reflected R105 had a diagnosis of Multiple Sclerosis (MS) and scored 15 out of 15 on the Brief Interview for Mental Status (BIMS). Further review of the MDS reflected assistance was required for all transfers. Review of R105's Social Work progress notes dated 2/7/24 reflected R105 had periods of confusion related to a famous Hollywood actress coming to pick him up and threatening self-harm if she doesn't. [...]

Fire safety inspections

4 fire safety citations on file: 2 on June 11, 2026, 1 on April 30, 2025, 1 on May 10, 2024.

Every fire safety citation4 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · June 11, 2026 · Corrected (the home has a date of correction)
  2. F
    Conduct testing and exercise requirements.
    E 39 · June 11, 2026 · Corrected (the home has a date of correction)
  3. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 30, 2025 · Corrected (the home has a date of correction)
  4. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 10, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
April 30, 2025Fine $35,607
March 13, 2025Fine $17,791
May 3, 2024Payment Denial 11 days from June 1, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.683.993.86
Registered nurses0.680.780.69
All nursing staff on weekends3.383.503.42
Nurse aides2.34
Licensed practical nurses0.67
Nursing staff turnover (share who left in a year)40.0%44.1%45.8%
Registered nurse turnover31.8%39.2%42.9%
Administrators who left0

CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.80 on weekdays and 3.38 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 3.68 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.680.683.803.38 0.0%0 of 90117
Oct to Dec 20253.800.743.923.48 0.0%0 of 92115
Jul to Sep 20253.770.723.923.39 0.0%0 of 92114
Apr to Jun 20253.900.734.073.49 0.0%0 of 91112
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.710.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.91.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.43.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.312.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.05.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.914.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.324.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.111.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.61.8

Owners and operators

Legal business name: DURAND SENIOR CARE AND REHAB CENTER, LLC. CMS links this home to Nexcare Health Systems, a group of 20 nursing homes averaging 3.9 stars overall.

NameRoleTypeShareSince
Nexcare Holdings, LLC5% or greater direct ownership interestOrganization100%11/01/2013
Merlo, JohnW-2 managing employeeIndividual08/13/2018
Sangster, ToddCorporate officerIndividual11/04/2013
Nexcare Health Systems, LLCOperational/managerial controlOrganization01/01/2005
Perry, MichaelOperational/managerial controlIndividual08/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 11, 2026: "Ensure each resident receives an accurate assessment."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 30, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on June 11, 2026: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 13, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.38 hours per resident per day, below the Michigan average of 3.50.

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Durand Senior Care and Rehab Center's Medicare star rating?
CMS rates Durand Senior Care and Rehab Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Durand Senior Care and Rehab Center get at its last inspection?
2 health deficiencies at the standard inspection on June 11, 2026. The Michigan average is 9.9.
Has Durand Senior Care and Rehab Center been fined?
Yes. CMS lists 2 fines totaling $53,398 in the last three years.
Does Durand Senior Care and Rehab Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Durand Senior Care and Rehab Center?
CMS lists 5 owners and managers, and links the home to Nexcare Health Systems. Legal business name: DURAND SENIOR CARE AND REHAB CENTER, LLC.

Sources

Find a nursing home Read an inspection