Home / Connecticut / North Branford
Evergreen Woods
88 Notch Hill Road, North Branford, CT 06471 · South Central Ct County · (203) 488-8000
50 certified beds, about 41 residents a day · For profit - Corporation · Medicare since 1991
CMS high performing icon Part of a continuing care retirement community Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075362 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 4, 2025, inspectors cited 5 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
None of its 15 health citations since October 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.40 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 1.75 of those hours.
56.3% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Senior Living Communities, an affiliated group of 9 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
110/21
912/23
509/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
2E
1F
Potential for minimal harm
0A
0B
0C
September 4, 2025Standard inspection, Complaint inspection · 5 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy, and interviews, the facility failed to prepare and serve food in a sanitary manner due to the lack of a hair restraint.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interviews, review of clinical records, facility documentation, and facility policy for 1 of 2 sampled residents, (Resident #51) reviewed for abuse, the facility staff failed to ensure treatment in a dignified manner.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of the clinical record, facility documentation, policy, and interviews for 1 of 2 sampled residents, (Resident #51) reviewed for abuse, the facility failed to report an allegation of abuse to the State Agency (SA) within the required time frame.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interviews, review of clinical records, review of documentation and facility policy for 1 of 2 residents, (Resident #51) reviewed for abuse, the facility failed to thoroughly investigate allegations of staff to resident abuse.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, review of clinical records, facility documentation, facility policy, and interviews for 1 of 3 sampled residents (Resident #29) reviewed for pressure ulcers, the facility failed to ensure signage was posted for a resident on Enhanced Barrier Precautions (EBP) and failed to perform hand washing/hand sanitization during wound care. Based on observations, interviews, clinical record and policy reviews, and facility documentation for 2 of 3 sampled residents, (Resident #13 and #29) reviewed for pressure ulcers and for the only sampled resident (Resident #20) reviewed for intravenous administration, the facility failed to ensure standards of infection control were maintained.
December 22, 2023Standard inspection · 9 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on a tour of the Dietary Department, review of facility policy, and staff interview, the facility failed to ensure expired food was discarded.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review, observations, facility policy, and interviews for 1 of 3 sampled residents (Resident #339) reviewed for dignity, the facility failed to ensure a urinary privacy bag was utilized.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview, clinical record review, facility documentation, and review of facility policy for 1 of 3 sampled residents (Resident #31) reviewed for accidents, the facility failed to revise the Resident Care Plan (RCP) to include interventions for fall prevention following Resident #31 falling.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, staff interview and review of facility policy for 1 of 2 residents (Resident #36) reviewed for hospitalization, the facility failed to document the events of Resident #36's transfer to the hospital including an assessment by a Registered Nurse (RN) per professional standards.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #13) reviewed for positioning, the facility failed to follow physician orders related to pressure reduction.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, review of facility policy, and interviews for 1 of 3 sampled residents (Resident #339) reviewed for pressure ulcers, the facility failed to ensure a positioning device was appropriately applied.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff interview, clinical record review, facility documentation, and review of facility policy for 1 of 3 sampled residents (Resident #31) reviewed for accidents, the facility failed to ensure fall risk assessments were completed after resident falls.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #339) reviewed for glucose (blood sugar) testing, the facility failed to appropriate disinfect the area prior to testing and failed to ensure proper hand hygiene. In the laundry room, the facility failed to ensure that the clean laundry was maintained appropriately.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of facility records, interviews, and facility policy for 1 of 3 Nurse Aides reviewed for training, (NA #2), the facility failed to ensure sufficient hours of education per the regulation.
October 28, 2021Standard inspection · 1 citation
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, facility policy review and staff interviews for one of one medication rooms and two of two medication carts, reviewed for medication storage, the facility failed to ensure medications were not accessible to non-licensed persons.
Fire safety inspections
1 fire safety citation on file: 1 on December 22, 2023.
Every fire safety citation1 citation
- D Meet requirements for the use of electrical equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.40 | 3.73 | 3.86 |
| Registered nurses | 1.75 | 0.69 | 0.69 |
| All nursing staff on weekends | 4.94 | 3.37 | 3.42 |
| Nurse aides | 2.81 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 56.3% | 37.4% | 45.8% |
| Registered nurse turnover | 33.3% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.58 on weekdays and 4.94 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 11.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.43 in April to June 2025 to 5.40 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.40 | 1.75 | 5.58 | 4.94 | 11.4% | 0 of 90 | 41 |
| Oct to Dec 2025 | 5.59 | 1.80 | 5.77 | 5.13 | 19.5% | 0 of 92 | 39 |
| Jul to Sep 2025 | 5.27 | 1.67 | 5.48 | 4.73 | 5.9% | 0 of 92 | 41 |
| Apr to Jun 2025 | 5.43 | 1.65 | 5.66 | 4.87 | 12.0% | 0 of 91 | 40 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.9 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.5 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.5 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.8 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.7 | 10.8 | 12.0 |
Owners and operators
Legal business name: EVERGREEN WOODS RETIREMENT LLC. CMS links this home to Senior Living Communities, a group of 9 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Senior Living Commuities LLC | Direct ownership interest | Organization | 06/27/2016 | |
| Brenda U. Thompson 2020 Irrevocable Trust Dated December 30, 2020 | Indirect ownership interest | Organization | 01/01/2021 | |
| Thompson, Benjamin | Indirect ownership interest | Individual | 01/01/2021 | |
| Thompson, Donald | Indirect ownership interest | Individual | 06/27/2016 | |
| Thompson, Joshua | Indirect ownership interest | Individual | 01/01/2021 | |
| Thompson, Donald | Managing control - governing body | Individual | 06/27/2016 | |
| Maxwell Group, Inc. | Operational/managerial control | Organization | 01/23/2025 | |
| Senior Living Commuities LLC | Operational/managerial control | Organization | 06/27/2016 | |
| Glerum, Kimberly | Operational/managerial control | Individual | 02/01/2025 | |
| Thompson, Benjamin | Operational/managerial control | Individual | 07/01/2022 | |
| Welch, Amanda | Operational/managerial control | Individual | 07/10/2023 | |
| Maxwell Group, Inc. | Adp of the SNF | Organization | 01/23/2025 | |
| Nhi-Reit of Evergreen LLC | Adp of the SNF | Organization | 11/08/2016 | |
| Glerum, Kimberly | Adp of the SNF | Individual | 04/04/2025 | |
| Welch, Amanda | Adp of the SNF | Individual | 03/27/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 4, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on December 22, 2023: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on September 4, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 4, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Guilford House, the Guilford, 1.4 mi · 4 of 5 stars · 33 citations
- Apple Rehab Guilford Guilford, 5.8 mi · 2 of 5 stars · 39 citations
- Ark Healthcare & Rehabilitation at Branford Hills Branford, 6.1 mi · 2 of 5 stars · 42 citations
- Montowese Center for Health & Rehabilitation North Haven, 6.2 mi · 2 of 5 stars · 77 citations
- Autumn Lake Healthcare at Madison Madison, 6.2 mi · 2 of 5 stars · 48 citations
- Apple Rehab Laurel Woods East Haven, 6.2 mi · 2 of 5 stars · 45 citations
- New Haven Center for Nursing & Rehabilitation LLC New Haven, 6.7 mi · 1 of 5 stars · 77 citations
- Whispering Pines Rehabilitation and Nursing Center East Haven, 6.9 mi · 4 of 5 stars · 34 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Evergreen Woods's Medicare star rating?
- CMS rates Evergreen Woods 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Evergreen Woods get at its last inspection?
- 5 health deficiencies at the standard inspection on September 4, 2025. The Connecticut average is 13.4.
- Has Evergreen Woods been fined?
- CMS lists no fines in the last three years.
- Does Evergreen Woods accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Evergreen Woods?
- CMS lists 15 owners and managers, and links the home to Senior Living Communities. Legal business name: EVERGREEN WOODS RETIREMENT LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.