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Haven of Safford

1933 Peppertree Drive, Safford, AZ 85546 · Graham County · (928) 428-4910

106 certified beds, about 74 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1988

CMS abuse icon: cited for abuse in a recent inspection Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035172 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 5, 2026, inspectors cited 3 health deficiencies (the Arizona average is 6.4, the national average 9.2).

Of 21 health citations since February 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $15,210 in the last three years; the largest was $15,210, and the latest is dated February 10, 2026.

Nurses and nurse aides worked 3.33 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.25 of those hours.

42.5% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Haven Health, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
17D
3E
0F
Potential for minimal harm
0A
0B
0C
August 5, 2026Standard inspection · 3 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Not yet corrected
    Inspectors wroteBased on resident and staff interviews, facility documentation, staffing records, and policy review, the facility failed to ensure sufficient nursing staff were available to provide care and services to meet residents' needs. The deficient practice could result in delayed or unmet care needs for residents requiring staff assistance.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Not yet corrected
    Inspectors wroteBased on clinical record review, staff interviews, facility documentation, and review of applicable policies and procedures, the facility failed to ensure two of five sampled resident's (Resident #75 and Resident #52) right to be free from physical abuse by another resident (Resident #43 and Resident #6). The deficient practice had the potential to result in additional incidents of abuse and failure to take appropriate measures to protect the residents.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Not yet corrected
    Inspectors wroteBased on record review, resident interview, staff interview and facility policy and procedures the facility failed to ensure the facility policy for abuse was followed for 1 of 5 sampled residents. The deficient practice could result in allegations of abuse not being accurately identified, reported, investigated, and addressed, thereby placing residents at risk for further abuse, physical harm, pain, mental anguish, or emotional distress.
February 10, 2026Complaint inspection · 2 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on clinical record reviews, facility documentation, resident, family, and staff interviews, and policy review, the facility failed to protect the rights of two residents (#10) and (#20) to be free from abuse by another Resident (#50). This deficient practice could result in further incidents of resident to resident abuse.
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on clinical record reviews, facility documentation, resident, family, and staff interviews, and policy review, the facility failed to protect the rights of a resident (#10) to be free from misappropriation from staff. This deficient practice could result in further incidents of staff to resident abuse. Findings Include: -Resident #10 was admitted to the facility on [DATE], with diagnosis that include hemiplegia, cerebral vascular accident, dementia, urinary tract infection, diabetes mellitus type 2, and sepsis. Review of the Quarterly Minimum Data Set (MDS) assessment dated November December 8, 2025 revealed a Brief Interview for Mental Status (BIMS) score of 10 which indicated the resident had moderate cognitive impairment. [...]
January 9, 2026Complaint inspection · 3 citations
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on record review, observations, interviews, and review of the facility's policies and procedures the facility failed to implement their abuse prohibition policy when there was an allegation of sexual abuse of one resident (#5). The deficient practice could lead to residents not being protected from abuse.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on record review, interviews, and review of the facility's policies and procedures the facility failed to report an allegation of sexual abuse of one resident (#5). The deficient practice could lead to residents not being protected from abuse.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on record review, observations, interviews, and review of the facility's policies and procedures, the facility failed to thoroughly investigate allegations of abuse for one resident (#5) and take steps to correct it. The deficient practice could lead to residents being subjected to continued abuse.
December 9, 2025Complaint inspection · 3 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2026
    Inspectors wroteBased on observations, interviews, facility documentation, and policy, the facility failed to ensure that safeguards and systems were in place to ensure accurate reconciliation and accounting for all controlled substances for one of three medication carts sampled. The deficient practice could result in inventory loss and potential diversion. A medication cart observation was conducted on December 9, 2025, at 10:24 a.m. with Licensed Practical Nurse (LPN/Staff # 46). Photographic images were obtained, with Staff # 46 present, of the Progressive Care Units (PCU) Narcotic Count Reconciliation Sheets. The narcotic sheets were reviewed with Staff # 46 for the months of October 2025 to December 2025. Staff #46 identified multiple entries with either no nurse signatures or only one nurse signature. [...]
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2026
    Inspectors wroteBased on a review of records and staff interviews, it was revealed that the facility failed to follow infection control guidelines for laundry services, medication preparation, and medication storage. This deficient practice can result in the failure to prevent and control infection transmission amongst a vulnerable population.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2026
    Inspectors wroteBased on clinical record review, interviews, review of facility documentation and policies, the facility failed to protect the rights of one resident (# 76) to be free from verbal abuse by a staff member (Staff # 30). The deficient practice has the potential to violate the resident's right to safety and prevent further harm. Based on clinical record review, interviews, review of facility documentation and policies, the facility failed to protect the rights of one resident (# 76) to be free from verbal abuse by a staff member (Staff # 30). The deficient practice has the potential to violate the resident's right to safety and prevent further harm.
November 8, 2024Standard inspection · 7 citations
  1. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record review, staff and family interviews, and facility documents and policy, the facility failed to ensure a resident's privacy was maintained during medication administration for one resident (resident # 23). This deficient practice could result in further violations of resident privacy.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record reviews, staff and resident interviews, facility documentation and policy and procedures, the facility failed to ensure that one resident (#128) was free from abuse from another resident (#66). This deficient practice could result in further instances of abuse.
  3. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record reviews, staff and resident interviews, facility documentation and policy and procedures, the facility failed to follow their abuse policy for one resident. (#128) The deficient practice can result in further incidents of abuse.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record reviews, staff and resident interviews, facility documentation and policy and procedures, the facility failed to ensure an incident of abuse was reported to the state agency. This deficient practice can result in further incidents of abuse not being reported in accordance with professional standards.
  5. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record reviews, staff and resident interviews, facility documentation and policy and procedures, the facility failed to investigate an allegation of abuse. This deficient practice could result in further incidents of resident abuse.
  6. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and facility policy, the facility failed to ensure that necessary pain medications were given according to provider instruction for one resident (resident's #18) This deficient practice could result in ineffective medication management resulting in negative outcomes.
  7. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 20, 2024
    Inspectors wroteBased on observations, clinical record reviews, interviews, and facility documents and policy, the facility failed to ensure one resident (#54), had call light accessibility. The deficient practice could result in residents not having the means to communicate with staff leading to negative outcomes.
October 21, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2024
    Inspectors wroteBased on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that two residents (#15) and (#50) were free from physical abuse resulting in injury by other residents (resident #50, and resident #75). The deficient practice could result in further incidents of resident to resident abuse.
August 20, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that two residents (#30) and (#60) were free from physical abuse resulting in injury by other residents (resident #90). The deficient practice could result in further incidents of resident to resident abuse.
February 2, 2023Standard inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 13, 2023
    Inspectors wroteBased on clinical record reviews, facility documentation, interviews, and facility policies, the facility failed to ensure that medications were administered as ordered by the physician for one resident (#175). The deficient practice could result in medications not being available to meet the resident needs.

Fire safety inspections

7 fire safety citations on file: 2 on August 5, 2026, 2 on November 8, 2024, 3 on February 2, 2023.

Every fire safety citation7 citations
  1. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 5, 2026 · Corrected (the home has a date of correction)
  2. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 5, 2026 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · November 8, 2024 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 8, 2024 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 2, 2023 · Corrected (the home has a date of correction)
  6. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · February 2, 2023 · Corrected (the home has a date of correction)
  7. E
    Install resident room doors of proper design and width.
    K 233 · February 2, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 10, 2026Fine $15,210

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)3.333.983.86
Registered nurses1.250.700.69
All nursing staff on weekends2.913.513.42
Nurse aides1.97
Licensed practical nurses0.12
Nursing staff turnover (share who left in a year)42.5%45.1%45.8%
Registered nurse turnover33.3%43.6%42.9%
Administrators who left0

CMS expects 3.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.50 on weekdays and 2.91 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.11 in April to June 2025 to 3.33 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.331.253.502.91 0.0%0 of 9074
Oct to Dec 20253.001.033.112.71 0.0%0 of 9274
Jul to Sep 20253.061.083.212.66 0.0%0 of 9279
Apr to Jun 20253.111.183.332.55 0.0%0 of 9173
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.810.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.92.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.812.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.34.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.410.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.023.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
4.810.412.0

Owners and operators

Legal business name: HAVEN OF SAFFORD LLC. CMS links this home to Haven Health, a group of 20 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Seastrand, JasonIndirect ownership interestIndividual02/01/2013
Health Group Management LLCOperational/managerial controlOrganization02/01/2013
Dewitt, KaylaOperational/managerial controlIndividual05/04/2018
Espinosa, StephanieOperational/managerial controlIndividual10/14/2024
Fragoso, LindsayOperational/managerial controlIndividual05/10/2021
Guerrero Tucker, GailOperational/managerial controlIndividual02/15/2015
Muir, MarkOperational/managerial controlIndividual02/15/2015
Robertson, BrettOperational/managerial controlIndividual02/01/2013
Samuelian, SpencerOperational/managerial controlIndividual02/01/2013
Seastrand, JasonOperational/managerial controlIndividual02/01/2013
Sitchler, JonathanOperational/managerial controlIndividual02/10/2020
West, ChristianOperational/managerial controlIndividual02/01/2013
Haven Arizona Real Estate, LLCAdp of the SNFOrganization02/01/2013
Haven Real Estate Partners, LLCAdp of the SNFOrganization02/01/2013
Haven Safford Real Estate LLCAdp of the SNFOrganization02/01/2013
Health Group Management LLCAdp of the SNFOrganization08/27/2025
Dewitt, KaylaAdp of the SNFIndividual05/04/2018
Espinosa, StephanieAdp of the SNFIndividual10/14/2024
Fragoso, LindsayAdp of the SNFIndividual05/10/2021
Guerrero Tucker, GailAdp of the SNFIndividual02/01/2015
Muir, MarkAdp of the SNFIndividual02/15/2015
Robertson, BrettAdp of the SNFIndividual02/01/2013
Samuelian, SpencerAdp of the SNFIndividual02/01/2013
Seastrand, JasonAdp of the SNFIndividual02/01/2013
Sitchler, JonathanAdp of the SNFIndividual02/10/2020
West, ChristianAdp of the SNFIndividual02/01/2013

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 14 problems in this area, most recently on August 5, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on December 9, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on August 5, 2026: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on December 9, 2025: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the Arizona average of 3.51.

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Haven of Safford's Medicare star rating?
CMS rates Haven of Safford 2 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Haven of Safford get at its last inspection?
3 health deficiencies at the standard inspection on August 5, 2026. The Arizona average is 6.4.
Has Haven of Safford been fined?
Yes. CMS lists 1 fine totaling $15,210 in the last three years.
Does Haven of Safford accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Haven of Safford?
CMS lists 26 owners and managers, and links the home to Haven Health. Legal business name: HAVEN OF SAFFORD LLC.

Sources

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