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Helia Healthcare of Benton

1310 Mark Franklin Louis Street, Benton, IL 62812 · Franklin County · (618) 439-3500

83 certified beds, about 48 residents a day · For profit - Corporation · Medicare and Medicaid since 2005

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 146088 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 22, 2025, inspectors cited 3 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 8 health citations since March 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.04 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.

47.8% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Helia Healthcare, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
4D
3E
0F
Potential for minimal harm
0A
0B
0C
July 3, 2026Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 13, 2026
    Inspectors wroteBased on interview and record review the facility failed to treat residents with respect and dignity for 10 (R1, R2, R4, R9, R16, R17, R18, R19, R20, R21) of 11 residents reviewed for dignity in a sample of 21.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a comfortable temperature for 8 of 8 residents (R1, R2, R4, R13, R14, R16, R18, R20) reviewed for environment in a sample of 21.
June 17, 2026Complaint inspection · 1 citation
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide a safe, clean, sanitary environment and shower room for 27 (R1, R2, R3, R4, R5, R6, R8, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18. R19. R20, R21, R22, R23, R24, R25, R26, R27, and R28) of 28 residents reviewed for a clean environment.
February 25, 2026Complaint inspection · 1 citation
  1. G
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 12, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident who enters the facility with an indwelling catheter is assessed for removal of the catheter as soon as possible, and to provide appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 3 (R1) residents reviewed for catheters in the sample of 8. This failure resulted in R1 being hospitalized for a Urinary Tract Infection and altered mental status.
May 22, 2025Standard inspection · 3 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 10, 2025
    Inspectors wroteBased on interview, observation, and record review the facility failed to remove expired medications from current medication supply for 2 (R17, R45) of 2 residents reviewed for pharmacy services in the sample of 35.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 10, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to double lock controlled medications 1 of 1 (R27) residents reviewed for medication storage in the sample of 35.
  3. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on interview and record review the facility failed to follow the Pneumococcal Immunization Policy to ensure accurate documentation and administration of the Pneumococcal Immunization for 1 of 5 (R3) reviewed for Pneumococcal Immunizations in the sample of 35. Findings Include: R3's Resident Face Sheet documents an admission date of 12/09/2024, with a date of birth indicating that R3 is [AGE] years of age. The same Face Sheet documents the following diagnoses in part; type 2 diabetes mellitus without complications and cough. R3's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 11, indicating R3 is moderately cognitively impaired. R3's Continuity of Care Document dated 5/22/25 documents under Immunizations documents the date 12/21/20 next to Pneumococcal Vaccine with a status of completed. [...]
April 25, 2024Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to follow proper infection control techniques during wound care for 1 of 5 residents (R30) reviewed for infection control in the sample of 30.
March 23, 2023Standard inspection · 0 citations

Fire safety inspections

11 fire safety citations on file: 3 on May 22, 2025, 3 on April 25, 2024, 5 on March 23, 2023.

Every fire safety citation11 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 22, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 22, 2025 · Corrected (the home has a date of correction)
  3. E
    Install an approved automatic sprinkler system.
    K 351 · May 22, 2025 · Corrected (the home has a date of correction)
  4. F
    Address subsistence needs for staff and patients.
    E 15 · April 25, 2024 · Corrected (the home has a date of correction)
  5. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 25, 2024 · Corrected (the home has a date of correction)
  6. E
    Ensure proper usage of power strips and extension cords.
    K 920 · April 25, 2024 · Corrected (the home has a date of correction)
  7. F
    Establish staff and initial training requirements.
    E 37 · March 23, 2023 · Corrected (the home has a date of correction)
  8. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · March 23, 2023 · Corrected (the home has a date of correction)
  9. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · March 23, 2023 · Corrected (the home has a date of correction)
  10. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 23, 2023 · Corrected (the home has a date of correction)
  11. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 23, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)3.043.453.86
Registered nurses0.400.720.69
All nursing staff on weekends2.863.073.42
Nurse aides2.01
Licensed practical nurses0.62
Nursing staff turnover (share who left in a year)47.8%44.5%45.8%
Registered nurse turnover75.0%41.8%42.9%
Administrators who left1

CMS expects 4.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.12 on weekdays and 2.86 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.19 in April to June 2025 to 3.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.040.403.122.86 0.0%1 of 9048
Oct to Dec 20252.860.312.942.64 0.0%8 of 9252
Jul to Sep 20252.870.342.932.70 0.0%2 of 9248
Apr to Jun 20253.190.623.312.88 0.0%0 of 9147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.413.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.60.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
8.83.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.614.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.24.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.321.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.726.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.313.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
6.12.21.8

Owners and operators

Legal business name: HELIA HEALTHCARE OF BENTON, LLC. CMS links this home to Helia Healthcare, a group of 13 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Miller, Stephen5% or greater direct ownership interestIndividual100%08/15/2008
Ellis, LorettaW-2 managing employeeIndividual01/01/2017
Mills, MichaelCorporate officerIndividual11/30/2018
Parentin, MichaelCorporate officerIndividual04/01/2003
Bridgemark Healthcare, LLCOperational/managerial controlOrganization04/01/2003
Mills, MichaelOperational/managerial controlIndividual11/30/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 3, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 22, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 22, 2025: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 25, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.86 hours per resident per day, below the Illinois average of 3.07.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Helia Healthcare of Benton's Medicare star rating?
CMS rates Helia Healthcare of Benton 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Helia Healthcare of Benton get at its last inspection?
3 health deficiencies at the standard inspection on May 22, 2025. The Illinois average is 12.6.
Has Helia Healthcare of Benton been fined?
CMS lists no fines in the last three years.
Does Helia Healthcare of Benton accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Helia Healthcare of Benton?
CMS lists 6 owners and managers, and links the home to Helia Healthcare. Legal business name: HELIA HEALTHCARE OF BENTON, LLC.

Sources

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