Home / Louisiana / Haynesville
Heritage Nursing Center
1745 Bailey Avenue, Haynesville, LA 71038 · Claiborne County · (318) 624-1166
82 certified beds, about 37 residents a day · For profit - Corporation · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195518 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 13, 2026, inspectors cited 2 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 10 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.33 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.
42.9% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Paramount Healthcare Consultants, an affiliated group of 14 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
May 13, 2026Standard inspection · 2 citations
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observation, and interview the facility failed to ensure respiratory care was provided with professional standards of practice by not following the facility's policy regarding oxygen administration for 1(#25) of 2 (#7 and #25) reviewed for respiratory care.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview the facility failed to ensure a plan of care had been developed for 1 (#32) of 2 (#16, #32) residents reviewed for activities of daily living. The facility failed to ensure a plan of care was developed for Resident #32's contracture and total dependence on staff for activities of daily living.
March 26, 2025Standard inspection, Complaint inspection · 5 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interviews, the facility failed to ensure an alleged injury of unknown origin was reported to the State Survey Agency for 1 (#37) out of 4 (#7, #26, #32, #37) sampled residents investigated for accidents.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interviews the facility failed to implement a comprehensive person-centered care plan for 1 (#26) of 4 (#1, #12, #26, #87) residents reviewed for nutrition. The facility failed to ensure Resident #26 was weighed weekly as per the physician order and in accordance with Resident #26's plan of care.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to ensure 2 (#4, #12) of 20 sampled residents (#2, #37, #32, #34, #87, #6, #10, #27, #1, #19, #8, #20, #26, #4, #7, #36, #33, #25, #35, #12) received treatment and care in accordance with professional standards of practice by failing to ensure: 1. Resident #4 was administered Lasix (a diuretic medication) as ordered by the physician 2. Resident #12 was care planned for diabetes and had not been evaluated by a registered dietician.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review and interviews, the facility failed to ensure residents received necessary treatment and services, consistent with professional standards of practice, to promote healing and prevent the development of new pressure ulcers for 3 (#4, #8, and #19) of 3 (#4, #8, and #19) residents investigated for pressure ulcers by failing to: 1. perform weekly wound assessments for pressure ulcers for Resident # 4, #8, and #19 and; 2. conduct weekly skin assessments for Resident # 8 3. develop a care plan for pressure ulcers for Resident #4, #19
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and interview the facility failed to ensure a baseline care plan was developed for 1 (#34 ) of 20 sampled residents. The facility failed to ensure a baseline care plan was developed for Resident #34 within 48 hours of admission to the facility.
February 28, 2024Standard inspection · 3 citations
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record reviews and interview, the facility failed to inform and provide written information to residents or resident's representative concerning the right to formulate an advance directive for 3 (#7, #26, #35) of 6 (#1, #7, #13, #26, #33, #35) residents investigated for advance directives.
- E Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Inspectors wroteBased on record review and interview, the facility failed to ensure the state's Adverse Actions website was checked at the time of hire as required for 3 (S7CNA [Certified Nursing Assistant], S8CNA, S9CNA) of 6 (S7CNA, S8CNA, S9CNA, S10CNA, S11CNA, S12CNA) CNA personnel files reviewed.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and interviews, the facility failed to ensure side effect monitoring for the use of antidepressant medication was completed for 1 (#32) of 5 (#11, #25, #26, #32, #35) sampled residents reviewed for unnecessary medications.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.33 | 3.76 | 3.86 |
| Registered nurses | 0.54 | 0.31 | 0.69 |
| All nursing staff on weekends | 2.96 | 3.21 | 3.42 |
| Nurse aides | 2.01 | ||
| Licensed practical nurses | 0.79 | ||
| Nursing staff turnover (share who left in a year) | 42.9% | 47.6% | 45.8% |
| Registered nurse turnover | 40.0% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.48 on weekdays and 2.96 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.67 in April to June 2025 to 3.33 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.33 | 0.54 | 3.48 | 2.96 | 0.0% | 0 of 90 | 37 |
| Oct to Dec 2025 | 3.01 | 0.53 | 3.18 | 2.56 | 0.0% | 0 of 92 | 36 |
| Jul to Sep 2025 | 3.15 | 0.59 | 3.34 | 2.68 | 0.0% | 0 of 92 | 31 |
| Apr to Jun 2025 | 3.67 | 0.66 | 3.88 | 3.14 | 0.0% | 0 of 91 | 32 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 25.9 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.6 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 8.5 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 47.4 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 10.0 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.5 | 22.7 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.7 | 1.8 |
Owners and operators
Legal business name: TRI-STATE HEALTH SERVICES OF CENLA, LLC. CMS links this home to Paramount Healthcare Consultants, a group of 14 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Smith, Dawne | 5% or greater direct ownership interest | Individual | 100% | 01/01/2022 |
| Tri-State Health Services, Inc | 5% or greater mortgage interest | Organization | 01/01/2022 | |
| Beasley, William | Operational/managerial control | Individual | 06/05/2024 | |
| Stephen Duck, Cpa PC | General partnership interest | Organization | 01/01/2022 | |
| Paramount Healthcare Consultants, LLC | Adp of the SNF | Organization | 01/01/2022 | |
| Tri-State Health Services, Inc | Adp of the SNF | Organization | 01/01/2022 | |
| Beasley, William | Adp of the SNF | Individual | 06/05/2024 | |
| Butler, Clint | Adp of the SNF | Individual | 06/01/1999 | |
| Smith, Dawne | Adp of the SNF | Individual | 01/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 13, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on May 13, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on March 26, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 28, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the Louisiana average of 3.21.
Other nursing homes nearby
- Claiborne Rehabilitation Homer, 6.7 mi · 2 of 5 stars · 16 citations
- Presbyterian Village of Homer Homer, 14.3 mi · 4 of 5 stars · 15 citations
- Timber Springs Rehab and Retirement Springhill, 18.9 mi · 3 of 5 stars · 12 citations
- Summit Health & Rehab Center Taylor, 21.5 mi · 5 of 5 stars · 8 citations
- The Green House Cottages of Wentworth Place Magnolia, 22.8 mi · 5 of 5 stars · 13 citations
- Meadowview Health & Rehab Center Minden, 24.5 mi · 1 of 5 stars · 31 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Heritage Nursing Center's Medicare star rating?
- CMS rates Heritage Nursing Center 3 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Heritage Nursing Center get at its last inspection?
- 2 health deficiencies at the standard inspection on May 13, 2026. The Louisiana average is 6.4.
- Has Heritage Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Heritage Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Heritage Nursing Center?
- CMS lists 9 owners and managers, and links the home to Paramount Healthcare Consultants. Legal business name: TRI-STATE HEALTH SERVICES OF CENLA, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.