Home / Pennsylvania / Philadelphia
Holy Family Home
5300 Chester Avenue, Philadelphia, PA 19143 · Philadelphia County · (215) 729-5153
18 certified beds, about 18 residents a day · Non profit - Corporation · Medicare and Medicaid since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395637 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 2, 2026, inspectors cited 2 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
Of 4 health citations since May 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.00 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.78 of those hours.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
April 2, 2026Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of facility's policy, staff interviews and the review of clinical records, it was determined that the facility failed to clarify a physician's order related to a resident's alcohol consumption for 1 out of 18 residents reviewed (Resident R7).
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on a review of the clinical record, review of facility's policy and staff interviews, it was determined that the facility failed to ensure that re-weights were completed in a timely manner for one of 18 clinical records reviewed. (Resident R7).
March 12, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on a review of facility policies, clinical records, facility documentation, staff, resident and family interviews, it was determined the facility failed to ensure that Resident R1 was adequately secured in a transportation van. This failure resulted in actual harm for Resident R1 who fell while being transported in the van and sustained a fracture of the left distal femur and fracture of the right distal tibia, requiring transfer to the hospital and surgery for one of three residents reviewed. (Resident R1) Findings Include: Review of facility policy titled, Wheelchair Transport with revision date of June 2025 revealed, Policy- To move a resident who cannot move from one location to another without assistance. Further review of the policy indicates under, Purpose- to fulfill physical, social, psychological or spiritual needs. [...]
April 9, 2025Standard inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review and interview with staff, it was determined that the facility did not maintain complete and accurate medical records related to fall investigation for one of eight records reviewed (Resident R6).
May 10, 2024Standard inspection · 0 citations
Fire safety inspections
16 fire safety citations on file: 5 on April 2, 2026, 6 on April 9, 2025, 5 on May 10, 2024.
Every fire safety citation16 citations
- F Meet requirements for the installation and maintenance of electrical systems.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Have an enclosure around a vertical opening shaft.
- E Install corridor and hallway doors that block smoke.
- E Have proper medical gas storage and administration areas.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have simulated fire drills held at unexpected times.
- C Use approved construction type or materials.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Provide properly protected cooking facilities.
- C Use approved construction type or materials.
- C Install proper backup exit lighting.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.00 | 3.89 | 3.86 |
| Registered nurses | 1.78 | 0.79 | 0.69 |
| All nursing staff on weekends | 5.81 | 3.53 | 3.42 |
| Nurse aides | 3.57 | ||
| Licensed practical nurses | 0.65 | ||
| Nursing staff turnover (share who left in a year) | not reported | 44.5% | 45.8% |
| Registered nurse turnover | not reported | 39.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 2.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.08 on weekdays and 5.81 on weekends, 4% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 18.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.97 in April to June 2025 to 6.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.00 | 1.78 | 6.08 | 5.81 | 18.0% | 0 of 90 | 18 |
| Oct to Dec 2025 | 5.99 | 1.56 | 6.04 | 5.86 | 19.4% | 0 of 92 | 18 |
| Jul to Sep 2025 | 5.99 | 1.37 | 6.17 | 5.54 | 30.6% | 0 of 92 | 18 |
| Apr to Jun 2025 | 5.97 | 1.27 | 6.05 | 5.77 | 34.6% | 0 of 91 | 18 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.8 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 8.7 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.6 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.0 | 17.7 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.2 | 1.8 |
Owners and operators
Legal business name: HOLY FAMILY HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Flicker, Maria | Corporate director | Individual | 07/06/2021 | |
| Frain, Catherine | Corporate director | Individual | 06/19/2014 | |
| Proffitt, Susan Jane | Corporate director | Individual | 09/16/2014 | |
| Vadukkoot, Celine | Corporate director | Individual | 07/01/2021 | |
| Flicker, Maria | Corporate officer | Individual | 07/06/2021 | |
| Frain, Catherine | Corporate officer | Individual | 06/19/2014 | |
| Proffitt, Susan Jane | Corporate officer | Individual | 09/16/2014 | |
| Vadukkoot, Celine | Corporate officer | Individual | 07/01/2021 | |
| Flicker, Maria | Operational/managerial control | Individual | 07/06/2021 | |
| Lo, Patricia | Operational/managerial control | Individual | 10/15/1992 | |
| Populaire, Claudia | Operational/managerial control | Individual | 10/16/2025 | |
| Proffitt, Susan Jane | Operational/managerial control | Individual | 09/16/2014 | |
| Vadukkoot, Celine | Operational/managerial control | Individual | 07/01/2021 | |
| Flicker, Maria | Adp of the SNF | Individual | 07/06/2021 | |
| Kosa, Namir | Adp of the SNF | Individual | 07/01/2007 | |
| Lo, Patricia | Adp of the SNF | Individual | 10/15/1992 | |
| Populaire, Claudia | Adp of the SNF | Individual | 10/16/2025 | |
| Vadukkoot, Celine | Adp of the SNF | Individual | 07/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 2, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on April 9, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
Other nursing homes nearby
- Renaissance Healthcare & Rehabilitation Center Philadelphia, 0.6 mi · 3 of 5 stars · 35 citations
- West Park Rehabilitation and Nursing Center Philadelphia, 1.6 mi · 3 of 5 stars · 33 citations
- University City Rehabilitation and Healthcare Ctr Philadelphia, 1.7 mi · 3 of 5 stars · 54 citations
- Care Pavilion Nursing and Rehabilitation Center Philadelphia, 1.8 mi · 1 of 5 stars · 98 citations
- Rittenhouse Post Acute Philadelphia, 2 mi · 5 of 5 stars · 27 citations
- Edenbrook of Yeadon Yeadon, 2.2 mi · 2 of 5 stars · 61 citations
- Centennial Healthcare and Rehabilitation Center Philadelphia, 2.3 mi · 3 of 5 stars · 25 citations
- Providence Rehab and Hlthcare Ctratmercyfitzgerald Yeadon, 2.4 mi · 3 of 5 stars · 27 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Holy Family Home's Medicare star rating?
- CMS rates Holy Family Home 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Holy Family Home get at its last inspection?
- 2 health deficiencies at the standard inspection on April 2, 2026. The Pennsylvania average is 10.
- Has Holy Family Home been fined?
- CMS lists no fines in the last three years.
- Does Holy Family Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Holy Family Home?
- CMS lists 18 owners and managers. Legal business name: HOLY FAMILY HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.