Jackson Health Care Facility
2616 North College Avenue, Jackson, AL 36545 · Clarke County · (251) 246-2476
91 certified beds, about 86 residents a day · For profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 015188 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 25, 2021, inspectors cited 2 health deficiencies (the Alabama average is 4, the national average 9.2).
None of its 9 health citations since December 2017 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.32 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.99 of those hours.
29.7% of nursing staff left within the year CMS measured (Alabama average 46.9%).
CMS links it to Crowne Health Care, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
March 25, 2021Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, record reviews, and review of facility's policy, the facility failed to provide appropriate treatment, care and services to address the resident's positioning needs in accordance with professional standards of practice, comprehensive care plan and physician's orders for one (1) out of 24 sampled residents (Residents #22). Observations on 3/23/21, 3/24/21 and 3/25/21 revealed Resident #22 was not turned and repositioned per the Physician's Order and care plan. Additionally, Resident #22 did not have his/her hand towels in his/her hands per the care plan.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, record review and facility policy review, the facility failed to ensure a resident with limited Range of Motion (ROM) received appropriate treatment and services to prevent further decrease in range of motion per the comprehensive care plan and physician's orders for one (1) of 24 sampled residents (Resident #51). Observations on 3/23/21, 3/24/21, and 3/25/21 of Resident #51 revealed the resident was not wearing the ROM devices per the care plan and physician's order to prevent further decline.
February 28, 2019Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure a dietary staff member did not place the thermometer through the foil to take the temperatures of the food during the preparation of the dinner meal on 02/27/19. This affected 72 of 73 residents receiving the dinner meal from the kitchen on 02/27/19. Findings Include: On 02/27/19 at 4:33 p.m., an observation was made during the tray line. The surveyor observed six containers of food items on the tray line covered with foil. EI (Employee Identifier) #2, Dietary staff member, did not remove the foil, and took all six of the temperatures by placing the thermometer though the foil and into the food. An interview was conducted with EI #1, the Dietary Manager on 02/28/19 at 12:11 p.m. EI #1 was asked, what should be done before taking the temperatures of the food. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, interviews and a facility policy titled, Care Planning Policy and Procedure, the facility failed to ensure RI (Resident Identifier) #14's and RI #53's care plans addressing contractures (shortening and hardening of muscles, tendons or other tissue) with the use of a hand roll were followed. This deficient practice affected RI #14 and RI #53, two of 23 sampled residents whose care plans were reviewed. Findings Include: A review of a facility policy titled, Care Planning Policy and Procedure with a revised date of 2/18, revealed: Policy: The care plan is a guide for all staff on a course of action that will attain or maintain a resident's highest practicable level of well being . Procedure . 6. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, medical record review, interview and [NAME] and Perry's FUNDAMENTALS OF NURSING, the facility failed to ensure EI (Employee Identifier) #4, LPN (Licensed Practical Nurse) performed hand hygiene after removing gloves and before reaching into the medication cart during the administration of a bolus tube feeding to RI (Resident Identifier) #50. The facility also failed to ensure EI #4 did not use contaminated gloves to open a door. This affected one of one residents observed who received a bolus tube feeding. Findings Include: A review of [NAME] and Perry's FUNDAMENTALS OF NURSING, Ninth Edition, Copyright 2017, Chapter 29, Infection Prevention and Control, page 458 and 465 revealed: .Hand Hygiene. The most effective basic technique in preventing and controlling the transmission of infection is hand hygiene . [...]
December 14, 2017Standard inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interviews, record reviews, and review of [NAME] and Perry's FUNDAMENTALS OF NURSING, Ninth Edition, the facility failed to accurately assess RI (Resident Identifier) #23 on the MDS (Minimum Data Set) regarding Anticoagulants (blood thinners) and RI #32 on the MDS regarding Hospice services. This affected RI #s 23 and 32, two of 19 residents whose MDS were reviewed. Findings Include: A review of [NAME] and Perry's FUNDAMENTALS OF NURSING, Ninth Edition, Copyright 2017, Chapter 16, Nursing Assessment, page 210 revealed: .As a nurse you learn to make clinical judgments from assessment data to identify a patient's level of wellness and desire for health promotion or to identify existing health problems. A comprehensive assessment leads to making accurate nursing diagnoses, allowing you to then create an appropriate plan of care for a patient. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews, interview, and review of a facility policy titled, Care Plan Policy and Procedure, the facility failed to ensure a plan of care was developed for wander guard secure ankle bracelet use. This affected RI (Resident Identifier) #21, one of fifteen residents whose care plans were reviewed. Findings Include: A review of the facility policy titled, Care Plan Policy and Procedure, with a revision date of 07/11, revealed: Policy: The care plan is a guide for all staff on a course of action that will attain or maintain a resident's highest practicable level of well being. Procedure: 1. Nursing staff will initiate a care plan to meet the basic care needs of the resident . 6. The care plan team will develop measurable goals for the improvement, prevention, or maintenance of the resident's status. A review of the job description for the Care Plan Coordinator revealed: . [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record reviews, interview, and a review of a facility policy titled, Care Plan Policy and Procedure, the facility failed to ensure a plan of care was revised to reflect the ADL (Activities of Daily Living) assistance required for RI (Resident Identifier) #56. This affected one of 15 residents whose care plans were reviewed. Findings Include: On 12/01/17, the State Agency received a complaint regarding RI #56 receiving a bath with the assistance of one staff member on 11/20/17, where the resident's arm was noted to be swollen. According to the complainant, there should have been two staff members assisting with the bath. A review of a facility policy titled, Care Plan Policy and Procedure, with a revision date of 07/11, revealed: Policy: The care plan is a guide for all staff on a course of action that will attain or maintain a resident's highest practicable level of well being. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record reviews, interview, and a review of a facility policy titled, Legal Documentation, the facility failed to ensure staff documented daily checks of a wander guard device. This affected RI (Resident Identifier) #21, one of nineteen residents whose medical records were reviewed. Findings Include: A review of a facility policy titled, LEGAL DOCUMENTATION, with a revision date of 01/17, revealed: . PURPOSE Provide an account of the resident's care and treatment, handwritten, typed or electronic. POLICY 1. Documentation in the medical record should be complete, accurate, objective, timely, and legible from all disciplines. A review of the medical record for RI #21 revealed a re-admission date of 10/22/17 with diagnoses to include Coronary Artery Disease, Heart Failure, and Delusional Disorders. [...]
Fire safety inspections
7 fire safety citations on file: 1 on February 28, 2019, 6 on December 14, 2017.
Every fire safety citation7 citations
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have a battery powered remote alarm panel in a location accessible by operating personnel.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Alabama | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.32 | 3.88 | 3.86 |
| Registered nurses | 0.99 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.46 | 3.26 | 3.42 |
| Nurse aides | 2.72 | ||
| Licensed practical nurses | 0.61 | ||
| Nursing staff turnover (share who left in a year) | 29.7% | 46.9% | 45.8% |
| Registered nurse turnover | 5.9% | 39.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.67 on weekdays and 3.46 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 4.32 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.32 | 0.99 | 4.67 | 3.46 | 0.0% | 0 of 90 | 86 |
| Oct to Dec 2025 | 4.57 | 0.96 | 4.92 | 3.67 | 0.0% | 0 of 92 | 86 |
| Jul to Sep 2025 | 4.01 | 0.90 | 4.28 | 3.33 | 0.0% | 0 of 92 | 88 |
| Apr to Jun 2025 | 4.57 | 1.05 | 4.87 | 3.83 | 0.0% | 0 of 91 | 84 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Alabama, Jan to Mar 2026 | 3.88 | 0.63 | 4.13 | 3.27 | 0.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Alabama | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.8 | 12.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.3 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 2.0 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.1 | 12.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 29.9 | 21.2 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.7 | 1.8 |
Owners and operators
Legal business name: JACKSON HEALTH CARE FACILITY, LLC. CMS links this home to Crowne Health Care, a group of 18 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Crowne Operations, Inc | 5% or greater direct ownership interest | Organization | 11/01/2003 | |
| Jennifer Jones McInnish Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 12/31/2016 | |
| Richard Bryan Jones Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 12/31/2016 | |
| Brown, Naomi | W-2 managing employee | Individual | 12/17/2020 | |
| Dunnam, Noel | Corporate director | Individual | 06/11/2015 | |
| Jones, Richard | Corporate director | Individual | 06/11/2015 | |
| Manning, Marcus | Corporate director | Individual | 06/11/2015 | |
| Wilder, John | Corporate director | Individual | 12/01/2003 | |
| Dunnam, Noel | Corporate officer | Individual | 06/11/2015 | |
| Jones, Richard | Corporate officer | Individual | 06/11/2015 | |
| Crowne Management, LLC | Operational/managerial control | Organization | 12/10/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on February 28, 2019: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 25, 2021: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 28, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on February 28, 2019: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Washington County Nursing Home Chatom, 21.1 mi · 5 of 5 stars · 1 citation
Alabama contacts for a concern about a nursing home
These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.
Common questions
- What is Jackson Health Care Facility's Medicare star rating?
- CMS rates Jackson Health Care Facility 3 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jackson Health Care Facility get at its last inspection?
- 2 health deficiencies at the standard inspection on March 25, 2021. The Alabama average is 4.
- Has Jackson Health Care Facility been fined?
- CMS lists no fines in the last three years.
- Does Jackson Health Care Facility accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jackson Health Care Facility?
- CMS lists 11 owners and managers, and links the home to Crowne Health Care. Legal business name: JACKSON HEALTH CARE FACILITY, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.