Home / Minnesota / Spring Park
Lake Minnetonka Shores
4527 Shoreline Drive, Spring Park, MN 55384 · Hennepin County · (952) 471-4001
60 certified beds, about 54 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 245210 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 23, 2026, inspectors cited 2 health deficiencies (the Minnesota average is 7.1, the national average 9.2).
Of 8 health citations since April 2024, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $8,827 in the last three years; the largest was $8,827, and the latest is dated April 25, 2024.
Nurses and nurse aides worked 4.26 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 1.31 of those hours.
29.1% of nursing staff left within the year CMS measured (Minnesota average 42.2%).
CMS links it to Presbyterian Homes & Services, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
July 23, 2026Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, and interview, the facility failed to update the provider of a weight change per physician order for 1 of 5 residents (R3) reviewed for unnecessary medications.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on document review and interview the facility failed to ensure 1 of 5 residents (R13) was offered, educated and/or provided the pneumococcal vaccination series as recommended by the centers for disease control (CDC), who were reviewed for immunizations. Findings Include:A CDC Adult Immunization Schedule by age topic, dated 08/07/2025, identified various tables when each (or all) of the pneumococcal vaccinations should be obtained. This identified when an adult over [AGE] years old had not received the complete series of pneumococcal vaccination (i.e., PPSV23, PCV20 and PCV13) or their history is unknown, then the patient and provider may choose to administer Pneumococcal 20-valent Conjugate Vaccine (PCV20), 1 dose of PCV-15, or PCV-21. [...]
April 3, 2025Standard inspection · 0 citations
April 25, 2024Standard inspection · 6 citations
- J Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and document review, the facility failed to ensure resident advanced directives were accurately documented in the electronic medical record (EMR) and physician orders to ensure their wishes would be followed in the event of a cardiac arrest for 1 of 24 residents (R158) reviewed for advanced directives. The immediate jeopardy (IJ) began on [DATE] when R158 completed an updated Physician's Orders For Life Sustaining Treatment (POLST) to change code status to Do Not Resuscitate (DNR) and was identified on [DATE]. The administrator and director of nursing (DON) were notified of the immediate jeopardy at 12:18 p.m. on [DATE]. The immediate jeopardy was removed on [DATE] but noncompliance remained at the lower scope and severity level D, which indicated no actual harm with the potential for more than minimal harm that is not immediate jeopardy.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and document review, the facility failed to follow food safety guidelines to thaw raw chicken to prevent the spread of cross-contamination. Furthermore, the facility failed to ensure appropriate hand hygiene was performed for 1 of 1 staff observed preparing food in the kitchen. These deficient practices had the potential to affect all 57 residents who ate in the facility.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and document review the facility failed to ensure all medications and biologicals were locked in compartments which only allowed authorized personnel to have access. This had the potential to affect all the residents residing on the third floor of the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, facility failed to follow proper use of personal protective equipment (PPE) for 1 of 1 residents (R1) reviewed for contact precautions. This had the potential to affect all 57 residents, staff and visitors.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and document review, the facility failed to ensure 2 of 5 residents (R1, R17) reviewed for immunizations were offered and/or provided the pneumococcal vaccine series as recommended by the Center for Disease Control (CDC) to help reduce the risk of associated infection(s).
- C Post nurse staffing information every day.
Inspectors wroteBased on interview and document review, the facility failed to ensure the required staffing information was posted daily. This had the potential to affect all 57 residents residing in the facility, staff and visitors who may wish to view this information.
Fire safety inspections
3 fire safety citations on file: 3 on July 23, 2026.
Every fire safety citation3 citations
- F Provide properly protected cooking facilities.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 25, 2024 | Fine | $8,827 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Minnesota | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.26 | 4.19 | 3.86 |
| Registered nurses | 1.31 | 1.06 | 0.69 |
| All nursing staff on weekends | 3.99 | 3.71 | 3.42 |
| Nurse aides | 2.51 | ||
| Licensed practical nurses | 0.44 | ||
| Nursing staff turnover (share who left in a year) | 29.1% | 42.2% | 45.8% |
| Registered nurse turnover | 23.5% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.37 on weekdays and 3.99 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.39 in April to June 2025 to 4.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.26 | 1.31 | 4.37 | 3.99 | 0.0% | 0 of 90 | 54 |
| Oct to Dec 2025 | 4.30 | 1.31 | 4.42 | 4.02 | 0.0% | 0 of 92 | 55 |
| Jul to Sep 2025 | 4.31 | 1.27 | 4.48 | 3.90 | 1.2% | 0 of 92 | 53 |
| Apr to Jun 2025 | 4.39 | 1.35 | 4.56 | 3.97 | 0.0% | 0 of 91 | 54 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Minnesota, Jan to Mar 2026 | 4.19 | 1.05 | 4.38 | 3.73 | 5.2% | 0.8% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Minnesota | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.4 | 18.2 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.8 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.3 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.6 | 4.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 35.4 | 20.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.1 | 5.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.2 | 17.1 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 35.3 | 23.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.5 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.9 | 1.8 |
Owners and operators
Legal business name: PHS LAKE MINNETONKA LLC. CMS links this home to Presbyterian Homes & Services, a group of 21 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Presbyterian Homes Housing and Assisted Living, Inc. | 5% or greater direct ownership interest | Organization | 100% | 04/14/2010 |
| Northeast Bank | 5% or greater mortgage interest | Organization | 06/03/2014 | |
| Northeast Bank | 5% or greater security interest | Organization | 06/03/2014 | |
| Fletcher, Jonathan | Corporate director | Individual | 02/01/2025 | |
| Meyer, Mark | Corporate director | Individual | 04/14/2010 | |
| Pederson, Mark | Corporate director | Individual | 01/01/2023 | |
| Fletcher, Jonathan | Corporate officer | Individual | 02/01/2025 | |
| Meyer, Mark | Corporate officer | Individual | 04/14/2010 | |
| Phs Management, LLC | Operational/managerial control | Organization | 03/11/2011 | |
| Presbyterian Homes Housing and Assisted Living, Inc. | Operational/managerial control | Organization | 04/14/2010 | |
| Mielke, John | Operational/managerial control | Individual | 08/29/2019 | |
| Sokoloski, Shaylee | Operational/managerial control | Individual | 07/11/2019 | |
| Phs Management, LLC | Adp of the SNF | Organization | 07/17/2025 | |
| Presbyterian Homes Housing and Assisted Living, Inc. | Adp of the SNF | Organization | 09/30/2025 | |
| Mielke, John | Adp of the SNF | Individual | 08/29/2019 | |
| Peterson, Heidi | Adp of the SNF | Individual | 01/12/2025 | |
| Sokoloski, Shaylee | Adp of the SNF | Individual | 07/11/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on July 23, 2026: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on July 23, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 25, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on April 25, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- The Estates at Excelsior LLC Excelsior, 4.7 mi · 1 of 5 stars · 42 citations
- Haven Homes of Maple Plain Maple Plain, 4.9 mi · 5 of 5 stars · 2 citations
- Folkestone Wayzata, 6.8 mi · 5 of 5 stars · 9 citations
- Hope Springs at Minnetonka Minnetonka, 7.1 mi · 1 of 5 stars · 37 citations
- Good Samaritan Society - Waconia and Westview Acre Waconia, 9.8 mi · 2 of 5 stars · 46 citations
- Auburn Home in Waconia Waconia, 10.1 mi · 2 of 5 stars · 30 citations
- Auburn Manor Chaska, 10.4 mi · 3 of 5 stars · 29 citations
- Allina Health Restorative Suites Plymouth, 10.6 mi · 5 of 5 stars · 13 citations
Minnesota contacts for a concern about a nursing home
These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Minnesota Department of Health, Health Regulation Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: MDH Nursing and Boarding Care Home Survey and Complaint Inspection Findings, where Minnesota publishes its own records on licensed homes.
Common questions
- What is Lake Minnetonka Shores's Medicare star rating?
- CMS rates Lake Minnetonka Shores 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Lake Minnetonka Shores get at its last inspection?
- 2 health deficiencies at the standard inspection on July 23, 2026. The Minnesota average is 7.1.
- Has Lake Minnetonka Shores been fined?
- Yes. CMS lists 1 fine totaling $8,827 in the last three years.
- Does Lake Minnetonka Shores accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Lake Minnetonka Shores?
- CMS lists 17 owners and managers, and links the home to Presbyterian Homes & Services. Legal business name: PHS LAKE MINNETONKA LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.