Miller's Merry Manor
220 E Dunn Rd, New Carlisle, IN 46552 · St. Joseph County · (574) 654-7244
70 certified beds, about 38 residents a day · For profit - Corporation · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155578 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 27, 2025, inspectors cited 4 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 11 health citations since July 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.60 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 1.27 of those hours.
52.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to Miller's Merry Manor, an affiliated group of 14 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
June 27, 2025Standard inspection · 4 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interview, the facility failed to update a resident's Care Plan timely related to activities for 1 of 2 residents reviewed for activities. (Resident 8)
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide an ongoing resident centered activities program for 2 of 2 residents reviewed for activities. (Residents 36 and 8)
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on interview and record review, the facility failed to complete a post dialysis assessment for 1 of 1 residents reviewed for dialysis. (Resident 17)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow infection control standards regarding glove usage and isolation procedures for 2 of 3 residents. (Residents 20 & 7)
August 19, 2024Standard inspection · 1 citation
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident was assisted with personal hygiene for 1 of 2 records reviewed for Activities of Daily Living (ADL) (Resident 2)
July 31, 2023Standard inspection · 6 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure environmental hazards were removed from the resident's room after a suicide attempt for 1 of 2 residents reviewed for accidents/hazards. (Resident 5) The immediate jeopardy began on June 6, 2023 when Resident 5 wrapped a bed remote cord around his neck and the facility failed to remove the hazard from his room. The administrator and regional nurse consultant were notified of the immediate jeopardy on July 26, 2023 at 4:50 P.M. The immediate jeopardy was removed on July 27, 2023, but noncompliance remained at the lower scope and severity level of no actual harm, with potential for more than minimal harm that is not immediate jeopardy.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the physician was notified timely of significant changes in condition for 3 of 13 residents reviewed. (Residents 2, 5 and 38)
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a baseline care plan was completed and a summary was shared with the resident and/or her representative for 1 of 1 new residents reviewed for baseline care plans. (Resident 38)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure a care plan meeting was conducted after an admission assessment was completed for 1 of 13 residents reviewed. (Resident 38) The facility also failed to ensure a care plan was revised and updated regarding safety measures for 1 of 3 residents reviewed for accidents. (Resident 5)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the medication regimen was adequately monitored for 1 of 5 residents reviewed for unnecessary medications. (Resident 21)
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and interview, the facility failed to ensure laboratory culture results were received before initiating an antibiotic for 3 of 4 residents reviewed for antibiotic stewardship. (Residents 5, 30, and 32)
Fire safety inspections
5 fire safety citations on file: 2 on June 27, 2025, 1 on August 19, 2024, 2 on July 31, 2023.
Every fire safety citation5 citations
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- E Provide properly protected cooking facilities.
- F Address subsistence needs for staff and patients.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.60 | 3.69 | 3.86 |
| Registered nurses | 1.27 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.00 | 3.25 | 3.42 |
| Nurse aides | 1.93 | ||
| Licensed practical nurses | 0.40 | ||
| Nursing staff turnover (share who left in a year) | 52.0% | 45.9% | 45.8% |
| Registered nurse turnover | 23.1% | 40.3% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.84 on weekdays and 3.00 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.53 in April to June 2025 to 3.60 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.60 | 1.27 | 3.84 | 3.00 | 9.6% | 0 of 90 | 38 |
| Oct to Dec 2025 | 3.53 | 1.28 | 3.75 | 2.97 | 10.7% | 0 of 92 | 42 |
| Jul to Sep 2025 | 3.59 | 1.21 | 3.82 | 3.01 | 17.8% | 0 of 92 | 46 |
| Apr to Jun 2025 | 3.53 | 1.19 | 3.73 | 3.02 | 10.9% | 0 of 91 | 47 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.1 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.9 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.5 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.1 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.6 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.3 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.1 | 10.8 | 12.0 |
Owners and operators
Legal business name: JOHNSON MEMORIAL HOSPITAL. CMS links this home to Miller's Merry Manor, a group of 14 nursing homes averaging 3.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Johnson Memorial Hospital | 5% or greater direct ownership interest | Organization | 100% | 06/01/2013 |
| Martin, Jacob | Contracted managing employee | Individual | 06/24/2019 | |
| Decola, Robert | W-2 managing employee | Individual | 02/16/2019 | |
| Berkhouse, Steven | Corporate director | Individual | 10/18/2021 | |
| Dunkle, David | Corporate director | Individual | 03/01/2019 | |
| Berkhouse, Steven | Corporate officer | Individual | 10/18/2021 | |
| Dunkle, David | Corporate officer | Individual | 03/01/2019 | |
| Millers Health Systems Inc | Operational/managerial control | Organization | 06/01/2013 | |
| Boyle, Patrick | Operational/managerial control | Individual | 03/01/2013 | |
| Dunkle, David | Operational/managerial control | Individual | 03/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on June 27, 2025: "Provide activities to meet all resident's needs."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 27, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on June 27, 2025: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on July 31, 2023: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.00 hours per resident per day, below the Indiana average of 3.25.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Hamilton Grove New Carlisle, 2.2 mi · 4 of 5 stars · 29 citations
- Briarcliff Health & Rehabilitation Center South Bend, 8.1 mi · 2 of 5 stars · 20 citations
- West Bend Nursing and Rehabilitation South Bend, 10.2 mi · 5 of 5 stars · 18 citations
- Miller's Health & Rehab by Miller's Merry Manor La Porte, 11.6 mi · 3 of 5 stars · 25 citations
- Healthwin Health & Rehabilitation South Bend, 12.5 mi · 2 of 5 stars · 34 citations
- Wellbrooke of South Bend South Bend, 13.2 mi · 4 of 5 stars · 17 citations
- Milton Home, the South Bend, 13.3 mi · 5 of 5 stars · 15 citations
- Brickyard Healthcare - Laporte Care Center La Porte, 13.8 mi · 2 of 5 stars · 34 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Miller's Merry Manor's Medicare star rating?
- CMS rates Miller's Merry Manor 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Miller's Merry Manor get at its last inspection?
- 4 health deficiencies at the standard inspection on June 27, 2025. The Indiana average is 7.2.
- Has Miller's Merry Manor been fined?
- CMS lists no fines in the last three years.
- Does Miller's Merry Manor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Miller's Merry Manor?
- CMS lists 10 owners and managers, and links the home to Miller's Merry Manor. Legal business name: JOHNSON MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.