Palace at Kendall Nursing and Rehabilitation Cente
11215 Sw 84th Street, Miami, FL 33173 · Miami-Dade County · (305) 271-2225
180 certified beds, about 170 residents a day · For profit - Partnership · Medicare and Medicaid since 1991
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105719 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 23, 2026, inspectors cited 6 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 14 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.26 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.
29.6% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
405/23
410/24
604/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
1E
0F
Potential for minimal harm
0A
0B
0C
April 23, 2026Standard inspection · 6 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased observations, record reviews, and interviews; the facility's staff failed to provide privacy for one (Resident #38) out of two sampled residents during medication administration. Staff administered medications to Resident #38 in the hallway in front of the first-floor nursing station. There were 176 residents residing in the facility at the time of the survey.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observations, records reviewed and interviews the facility's staff failed to ensure that an assistive device for hearing was in place for one (Resident #70) out of two sampled residents with a hearing device. Observations showed Resident #70's prescribed hearing device was not in place, even though staff documented in the Electronic Health Records that they had applied the device. At the time of the survey, 16 residents resided in the facility that used hearing devices.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, records reviewed interviews facility staff did not administer oxygen therapy at the prescribed rate for one resident (Resident #81) out of one resident investigated as evidenced by Resident # 81 was observed receiving oxygen via nasal cannula at 3.5 Liters Per Minute (LPM) instead of 2 LPM. At the time of the survey, 72 residents in the facility had oxygen orders.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations interviews and records reviewed the facility's staff failed to safely secure medications and biologicals on one (First floor cart one) out of three medication carts on the facility's first floor. As evidenced by medications observed unsecured on unattended medication cart one. This deficient practice increased the risk to residents' safety.
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on observations, interviews, and record reviews, the facility did not implement effective plans of action to correct identified quality deficiencies in the problem area related to repeated deficient practices for F880 Infection Prevention and Control, as evidenced by staff failed to store respiratory equipment in a plastic bag after use for Resident #131.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review and interviews the facility failed to follow infection control protocol for one (Resident #50) out of two residents sampled who receive respiratory treatments as evidenced by two separate observations of Resident # 50's respiratory equipment not being stored in plastic bag after use.
October 3, 2024Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interviews, the facility failed to follow infection control procedures and protocols for six residents (#73, #78, #14, #109, #115, #133) out of ten residents receiving enteral feedings as evidenced by observations of tube feeding connectors uncapped while feeding was not in progress.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interviews, the facility failed to update a side rails care plan for one resident with a seizure disorder (#109) out of 18 residents with padded assist rails as evidenced by a physician's order for Resident #109 with directions to keep both side rails in the up position and a care plan with interventions that included side rails to be in the down position. There were 171 residents residing in the facility at the time of survey.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews and record review the facility failed to ensure one resident (Resident #137) out of two sampled residents receive quality of care and treatment in accordance with professional standards as evidenced by observations of an undated dressing on the left side of Resident #137's face.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review and interviews, the facility failed to provide an environment free from potential safety hazards for one resident (R#109) out of out of 18 residents with padded assist rails as evidenced by observations of two quarter side rails in the up position and one was without padding.
May 10, 2023Standard inspection · 4 citations
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 1 out of 2 residents sampled for food preferences (Resident #702) was honored in his choice of food preferences during meal times. The facility had a census of 172 residents at the time of the survey.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to accurately code the Minimum Data Set (MDS) assessment for two (Resident #13, and Resident #195) out of 3 residents reviewed for resident assessments. As evidenced by inaccurate coding of MDS section O for Special Treatments, Procedures, and Programs. Oxygen therapy for Resident #13 and Hospice care for Resident #195. There were 172 residents residing in the facility at the time of this survey. The Findings Included: During observation on 05/07/23 at 09:00 AM, resident #13 was observed in the wheel chair eating breakfast, oxygen (02) was running via nasal canula (NC). On 05/08/23 at 08:24 AM, the resident was observed in bed asleep, the 02 was running at 2 liters per minute (LPM) via NC, the call light was on the bed. On 05/09/23 at 09:30 AM, the resident was observed in bed asleep, the 02 was running at the correct rate. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain an accurate receipt of administration of controlled medications and failed to store medications for 1 out of 5 carts checked.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review and interview, the facility failed to maintain communication with hospice to ensure continuation of care for 1 (Resident #7) out of 5 residents reviewed for hospice care, as evidenced by no updated hospice communication notes available in Resident #7's medical records. This had the potential to affect the 38 residents receiving hospice care in the facility at the time of this survey.
Fire safety inspections
4 fire safety citations on file: 3 on October 3, 2024, 1 on May 10, 2023.
Every fire safety citation4 citations
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.26 | 3.82 | 3.86 |
| Registered nurses | 1.29 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.87 | 3.49 | 3.42 |
| Nurse aides | 2.61 | ||
| Licensed practical nurses | 0.36 | ||
| Nursing staff turnover (share who left in a year) | 29.6% | 41.4% | 45.8% |
| Registered nurse turnover | 27.7% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.42 on weekdays and 3.87 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 4.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.26 | 1.29 | 4.42 | 3.87 | 0.0% | 0 of 90 | 170 |
| Oct to Dec 2025 | 4.14 | 1.22 | 4.27 | 3.81 | 0.0% | 0 of 92 | 172 |
| Jul to Sep 2025 | 4.14 | 1.23 | 4.29 | 3.74 | 0.0% | 0 of 92 | 173 |
| Apr to Jun 2025 | 4.14 | 1.23 | 4.30 | 3.75 | 0.0% | 0 of 91 | 172 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.3 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.2 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.6 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.9 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.4 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.1 | 1.8 |
Owners and operators
Legal business name: KENDALL HEALTHCARE PROPERTIES III.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kendall Health Care Inc | 5% or greater direct ownership interest | Organization | 67% | 02/11/1993 |
| Khcpci LLC | 5% or greater direct ownership interest | Organization | 33% | 10/16/2000 |
| Shaham, Helen | Corporate director | Individual | 09/02/2005 | |
| Ruiz, Oscar | Corporate officer | Individual | 11/04/1996 | |
| Shaham, Jacob | Corporate officer | Individual | 02/11/1991 | |
| Professional Care I, Inc. | Operational/managerial control | Organization | 01/01/2005 | |
| Shaham, Jacob | Operational/managerial control | Individual | 09/02/2005 | |
| Professional Care I, Inc. | Adp of the SNF | Organization | 09/08/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on April 23, 2026: "Assist a resident in gaining access to vision and hearing services."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 23, 2026: "Keep residents' personal and medical records private and confidential."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on April 23, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on April 23, 2026: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
Other nursing homes nearby
- Harmony Health Center Miami, 1.4 mi · 5 of 5 stars · 9 citations
- Nspire Healthcare Kendall Kendall, 2.8 mi · 5 of 5 stars · 13 citations
- Coral Reef Subacute Care Center LLC Miami, 4.5 mi · 3 of 5 stars · 29 citations
- West Gables Health Care Center Miami, 5.3 mi · 5 of 5 stars · 12 citations
- South Dade Nursing and Rehabilitation Center Miami, 5.4 mi · 5 of 5 stars · 21 citations
- Riviera Health Resort Coral Gables, 5.8 mi · 5 of 5 stars · 6 citations
- Palmetto Subacute Care Center Miami, 6.1 mi · 5 of 5 stars · 14 citations
- Coral Gables Nursing and Rehabilitation Center Miami, 6.4 mi · 5 of 5 stars · 2 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Palace at Kendall Nursing and Rehabilitation Cente's Medicare star rating?
- CMS rates Palace at Kendall Nursing and Rehabilitation Cente 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Palace at Kendall Nursing and Rehabilitation Cente get at its last inspection?
- 6 health deficiencies at the standard inspection on April 23, 2026. The Florida average is 7.1.
- Has Palace at Kendall Nursing and Rehabilitation Cente been fined?
- CMS lists no fines in the last three years.
- Does Palace at Kendall Nursing and Rehabilitation Cente accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Palace at Kendall Nursing and Rehabilitation Cente?
- CMS lists 8 owners and managers. Legal business name: KENDALL HEALTHCARE PROPERTIES III.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.