Park Manor of Conroe
1600 Grand Lake Dr, Conroe, TX 77301 · Montgomery County · (936) 441-8266
125 certified beds, about 119 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001
Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
1 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 675894 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2025, inspectors cited 1 health deficiency (the Texas average is 9.4, the national average 9.2).
Of 7 health citations since January 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $13,627 in the last three years; the largest was $13,627, and the latest is dated September 5, 2024.
Nurses and nurse aides worked 3.10 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.22 of those hours.
43.5% of nursing staff left within the year CMS measured (Texas average 55.3%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
201/23
004/24
109/24
105/25
311/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
3E
0F
Potential for minimal harm
0A
0B
0C
November 25, 2025Complaint inspection · 3 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on interview and record review, the facility failed to provide food and drink that is palatable, attractive, and at a safe and appetizing temperature for 1 of 1 kitchen reviewed for food service safety. On 09/25/25, dietary served cold grilled cheese sandwiches and tomato soup during the dinner meal service. In September and August 2025, the facility received 28 grievances to the dietary department regarding cold and overcooked food served during meals.] This failure could place residents at risk of contracting a foodborne illness and a diminished quality of life.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews, and record review the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for 1 of 1 kitchen reviewed for kitchen compliance. 1. Dietary staff failed to ensure all dishes and silverware were properly cleaned before utilizing during meal services. 2. Dietary staff failed to properly label/date dry storage items stored inside their pantry. 3. Dietary staff failed to properly seal dry storage items inside their pantry. 4. Dietary staff failed to utilize the chlorine sanitizer test strips and accurately document the results during each shift. 5. Dietary staff failed to document dishwashing temperatures daily. This failure could place residents at risk of contracting a foodborne illness and a diminished quality of life. [...]
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on interview and record review, the facility failed to ensure each resident received and was provided food that accommodated resident allergies, intolerances, and preferences for 1 (Resident #1) of 5 residents reviewed for meal preferences. Resident #1 received sausage for breakfast and gravy on her food during mealtimes after she consistently requested the removal of these items from her plate. This failure could lead to a diminished quality of life.
May 29, 2025Standard inspection · 1 citation
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident who was unable to carry out activities of daily living (ADLs) received the necessary services to maintain nutrition, grooming and personal and oral hygiene for 1 of 6 residents (Resident #43) reviewed for ADLs. The facility failed to ensure Resident #43 was provided personal grooming (long fingernails and dark substance under the fingernails) and oral hygiene (dirty teeth and bad breath) by facility staff. These failures could place residents at risk for not receiving the assistance needed for daily care and services to help prevent infection or injuries.
September 5, 2024Complaint inspection · 1 citation
- J Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to ensure 1 resident (CR#1) of 8 residents reviewed for medication administration were free of significant medication errors. -CR#1 was transferred to the hospital due to concerns of hyperglycemia (high blood sugar), and when he arrived at the hospital his blood sugar (the amount of glucose in the blood) was over 600, when the normal range should be 70-130. There was an omission of insulin injections to treat diabetes from 08/20/2024-08/24/2024, and the first dosage was given on 08/25/2024 the same day CR#1 discharged to the hospital. CR #1 was hospitalized from [DATE] - 08/29/24 with Diabetic Ketoacidosis (DKA a potentially life-threatening complication of diabetes that occurs when the body doesn't have enough insulin) and was admitted to the Intensive Care Unit (ICU). The noncompliance was identified as Past Non-Compliant. [...]
April 5, 2024Standard inspection · 0 citations
January 27, 2023Standard inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in 1 of 1 kitchen reviewed for food procurement in that: -Food items not labeled and not dated. These failures could affect residents who ate food from the facility kitchen and place them at risk of food borne illness and disease.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that drugs and biologicals used in the facility were secured properly for one (Hall 200 nurse medication cart) of four nurse medication carts for drug storage, as evidenced by: -Nurse medication cart on Hall 200 had medication on top of cart and was unattended This deficient practice could place 27 residents who reside on Hall 200 at risk for harm and place the facility at risk for possible drug diversion.
Fire safety inspections
4 fire safety citations on file: 3 on April 5, 2024, 1 on January 27, 2023.
Every fire safety citation4 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 5, 2024 | Fine | $13,627 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.10 | 3.39 | 3.86 |
| Registered nurses | 0.22 | 0.43 | 0.69 |
| All nursing staff on weekends | 2.73 | 2.98 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.86 | ||
| Nursing staff turnover (share who left in a year) | 43.5% | 55.3% | 45.8% |
| Registered nurse turnover | 36.4% | 54.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.25 on weekdays and 2.73 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.95 in April to June 2025 to 3.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.10 | 0.22 | 3.25 | 2.73 | 0.0% | 0 of 90 | 119 |
| Oct to Dec 2025 | 3.14 | 0.27 | 3.31 | 2.73 | 0.0% | 0 of 92 | 117 |
| Jul to Sep 2025 | 3.36 | 0.28 | 3.55 | 2.90 | 0.0% | 0 of 92 | 112 |
| Apr to Jun 2025 | 2.95 | 0.37 | 3.13 | 2.49 | 0.0% | 0 of 91 | 126 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.5 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.6 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.7 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.7 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 0.8 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.6 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.2 | 12.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 2.1 | 1.8 |
Owners and operators
Legal business name: WINNIE-STOWELL HOSPITAL DISTRICT.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cibc Bank USA | Operational/managerial control | Organization | 06/01/2024 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 01/24/2018 | |
| Hmg Park Manor of Conroe, L.L.C. | Operational/managerial control | Organization | 03/31/2017 | |
| Balsamo, Krystal | Operational/managerial control | Individual | 04/01/2018 | |
| Culp, Roland | Operational/managerial control | Individual | 10/12/2011 | |
| Daspit, Laurence | Operational/managerial control | Individual | 10/12/2011 | |
| Dohn, William | Operational/managerial control | Individual | 03/27/2019 | |
| Garcelon, Kenlee | Operational/managerial control | Individual | 08/30/2022 | |
| Murrell, Edward | Operational/managerial control | Individual | 04/01/2017 | |
| Pico, Ana | Operational/managerial control | Individual | 10/12/2011 | |
| Prince, Derek | Operational/managerial control | Individual | 10/12/2011 | |
| Quintero, Crystal | Operational/managerial control | Individual | 04/03/2023 | |
| Reece, Charity | Operational/managerial control | Individual | 08/20/2001 | |
| Reinarz, Christian | Operational/managerial control | Individual | 05/13/2024 | |
| Rollo, Jeffery | Operational/managerial control | Individual | 04/01/2017 | |
| Stramecki, Anthony | Operational/managerial control | Individual | 04/01/2017 | |
| Way, George | Operational/managerial control | Individual | 09/01/2023 | |
| Cibc Bank USA | Adp of the SNF | Organization | 06/01/2018 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 02/07/2013 | |
| Zions Bancorporation | Adp of the SNF | Organization | 04/01/2018 | |
| Balsamo, Krystal | Adp of the SNF | Individual | 04/01/2018 | |
| Culp, Roland | Adp of the SNF | Individual | 10/12/2011 | |
| Daspit, Laurence | Adp of the SNF | Individual | 10/12/2011 | |
| Dohn, William | Adp of the SNF | Individual | 03/27/2019 | |
| Garcelon, Kenlee | Adp of the SNF | Individual | 04/27/2022 | |
| Jafri, Abbas | Adp of the SNF | Individual | 04/01/2018 | |
| Pico, Ana | Adp of the SNF | Individual | 10/12/2011 | |
| Prince, Derek | Adp of the SNF | Individual | 10/12/2011 | |
| Quintero, Crystal | Adp of the SNF | Individual | 04/03/2023 | |
| Reece, Charity | Adp of the SNF | Individual | 08/20/2001 | |
| Reinarz, Christian | Adp of the SNF | Individual | 05/13/2024 | |
| Siddiqi, Ather | Adp of the SNF | Individual | 04/01/2018 | |
| Stanbridge, Norma | Adp of the SNF | Individual | 09/29/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on November 25, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on September 5, 2024: "Ensure that residents are free from significant medication errors."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on May 29, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.73 hours per resident per day, below the Texas average of 2.98.
Other nursing homes nearby
- The Brightpointe Conroe, 0.5 mi · 3 of 5 stars · 13 citations
- Woodland Manor Nursing and Rehabilitation Conroe, 2.9 mi · 1 of 5 stars · 26 citations
- Conroe Health Care Center Conroe, 3.5 mi · 2 of 5 stars · 20 citations
- Park Manor of the Woodlands The Woodlands, 4.9 mi · 4 of 5 stars · 12 citations
- Ridgewood at the Woodlands The Woodlands, 7.9 mi · 1 of 5 stars · 20 citations
- The Woodlands Nursing and Rehabilitation Center The Woodlands, 8.4 mi · 3 of 5 stars · 30 citations
- The Broadmoor at Creekside Park The Woodlands, 10 mi · 3 of 5 stars · 29 citations
- Willis Nursing and Rehabilitation Willis, 10.6 mi · 4 of 5 stars · 13 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Park Manor of Conroe's Medicare star rating?
- CMS rates Park Manor of Conroe 5 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Park Manor of Conroe get at its last inspection?
- 1 health deficiency at the standard inspection on May 29, 2025. The Texas average is 9.4.
- Has Park Manor of Conroe been fined?
- Yes. CMS lists 1 fine totaling $13,627 in the last three years.
- Does Park Manor of Conroe accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Park Manor of Conroe?
- CMS lists 33 owners and managers. Legal business name: WINNIE-STOWELL HOSPITAL DISTRICT.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.