Randolph County Nursing Home
500 Camp Road, Pocahontas, AR 72455 · Randolph County · (870) 892-5214
140 certified beds, about 128 residents a day · Government - County · Medicare and Medicaid since 2011
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045443 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 3, 2025, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).
None of its 16 health citations since October 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.02 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
40.1% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
April 3, 2025Standard inspection · 1 citation
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to ensure expired food items and leftovers food items were promptly removed/discarded on or before the expiration or use by date and dietary staff washed their hands between dirty and clean tasks and before handling clean equipment for 1 of 1 meal observed.
January 11, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; expired dessert with dairy products and food items were promptly removed / discarded on or before the expiration or use by date to prevent the growth of bacteria; dietary staff washed their hands between dirty and clean tasks and before handling clean equipment or contamination and hot food items were maintained at above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. [...]
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview, the facility failed to ensure 19 residents ' personal information was kept confidential.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a physician's order was followed for 1 (Resident #111) Resident of 6 (Residents #1, #5, #11, #62, #106, #111) sample mixed residents on the 200 halls.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interview and record review, the facility failed to ensure medication was not left unattended at the bedside; and topical ointments and mouthwash was stored properly for 2 f 2 Resident ' s #1 and #111. The failed practice had the potential to affect 7 ambulatory residents.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation and interview, the facility failed to ensure a CPAP (Continuous Positive Airway Pressure) storage bag was changed weekly for 1 of 1 (Resident #119) sampled residents, and the facility failed to ensure oxygen tubing was dated for 1 (Resident #5) of 2 Residents (Resident #5 & #88) requiring oxygen on the 200 Hall.
- E Post nurse staffing information every day.
Inspectors wroteBased on observation and interview the facility failed to ensure daily staffing schedules were posted in a public location.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and policy review, the facility failed to store controlled medications were not stored properly in a permanently affixed box in 2 (100, and 300 Halls) of 4 Medication Storage Rooms in the facility.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 8 residents who received pureed meals from 1 of 1 kitchen.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 8 residents who received pureed diets.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff had on appropriate Personal Protection Equipment (PPE) for 1 of 1 (Resident #62) sampled residents that were on enhanced barrier precautions on the 200 hall.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview the facility failed to ensure 1 (Resident #16) of 6 (Resident #16, #18, #84, #101, #119, and #126) sampled residents who receive a meal tray from the kitchen on the 100 hall was not served food on a paper towel.
September 14, 2023Complaint inspection · 2 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on interviews, and record review, the facility failed to ensure resident concerns from the Resident Council Meeting were acted upon promptly for 1 of 1 (Resident #3) sampled residents. This failed practice had the potential to affect 129 residents that reside in the facility.
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to ensure the responsible party/family member was notified of changes in condition after new orders were obtained for 3 (Resident #1, Resident #2, and Resident #3) of 3 sample mix residents. This failed practice had the potential to affect 129 residents who reside in the facility. A. Review of the Order Summary Reports showed the following: 1. A physician order for Resident #1 with a start date of 06/07/2023 to administer Lamictal 25 mg (milligram) by mouth at bedtime and no documentation of the responsible party notification. 2. A physician order for Resident #2 with a start date of 09/09/2023 to administer Seroquel 12.5 mg by mouth in the morning and no documentation of the responsible party notification. 3. [...]
October 13, 2022Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure that staff washed their hands before handling clean equipment or food items to prevent the potential for cross contamination, expired food items and spoiled foods were promptly removed and discarded on or before the expiration or use by dates and failed to ensure leftover food items were used by the use-by date to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen; failed to ensure opened food items in a rubber container were covered to maintain freshness and prevent potential cross contamination. These failed practices had the potential to affect 128 residents who received meals from the kitchen (total census: 129) according to the list provided by the Dietary Supervisor dated 10/11/2022.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were served at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. This failed practice had the potential to affect 35 residents who received meal trays in their rooms on the 100 Hall, 32 residents who received meal trays in their room on the 200 Hall, 36 residents who received their meal trays in their rooms on the 300 Hall and 28 residents who received their meal trays in their rooms on the 400 Hall as documented on a list provided by Dietary Supervisor on 10/11/2022.
Fire safety inspections
4 fire safety citations on file: 1 on January 11, 2024, 3 on October 13, 2022.
Every fire safety citation4 citations
- E Have an alternate power supply for its alarm system.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Properly provide smoke detection systems in areas open to corridors.
- E Install an approved automatic sprinkler system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.02 | 4.02 | 3.86 |
| Registered nurses | 0.66 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.20 | 3.45 | 3.42 |
| Nurse aides | 2.77 | ||
| Licensed practical nurses | 0.59 | ||
| Nursing staff turnover (share who left in a year) | 40.1% | 49.5% | 45.8% |
| Registered nurse turnover | 11.1% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.36 on weekdays and 3.20 on weekends, 27% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.83 in April to June 2025 to 4.02 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.02 | 0.66 | 4.36 | 3.20 | 3.0% | 0 of 90 | 128 |
| Oct to Dec 2025 | 4.05 | 0.62 | 4.42 | 3.11 | 0.1% | 0 of 92 | 130 |
| Jul to Sep 2025 | 4.49 | 0.62 | 4.88 | 3.50 | 0.0% | 0 of 92 | 126 |
| Apr to Jun 2025 | 4.83 | 0.58 | 5.23 | 3.83 | 0.0% | 0 of 91 | 117 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.2 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.8 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.9 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.4 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 24.0 | 10.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.6 | 24.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.7 | 12.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.1 | 1.8 |
Owners and operators
Legal business name: RANDOLPH COUNTY NURSING HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Saylors, Paula | Operational/managerial control | Individual | 01/01/2006 | |
| Sullivan, Dawn | Operational/managerial control | Individual | 10/01/2019 | |
| Wicker, Ben | Operational/managerial control | Individual | 01/01/2023 | |
| Saylors, Paula | Adp of the SNF | Individual | 04/08/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on April 3, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on January 11, 2024: "Keep residents' personal and medical records private and confidential."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on January 11, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on January 11, 2024: "Post nurse staffing information every day."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Arkansas average of 3.45.
Other nursing homes nearby
- Pocahontas Healthcare and Rehabilitation Center Pocahontas, 0.2 mi · 3 of 5 stars · 21 citations
- The Green House Cottages of Walnut Ridge Walnut Ridge, 14.9 mi · 5 of 5 stars · 9 citations
- Lawrence Hall Health & Rehabilitation Walnut Ridge, 15.2 mi · 3 of 5 stars · 16 citations
- Corning Therapy and Living Center Corning, 24.4 mi · 5 of 5 stars · 7 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Randolph County Nursing Home's Medicare star rating?
- CMS rates Randolph County Nursing Home 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Randolph County Nursing Home get at its last inspection?
- 1 health deficiency at the standard inspection on April 3, 2025. The Arkansas average is 2.7.
- Has Randolph County Nursing Home been fined?
- CMS lists no fines in the last three years.
- Does Randolph County Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Randolph County Nursing Home?
- CMS lists 4 owners and managers. Legal business name: RANDOLPH COUNTY NURSING HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.