Rest Haven Nursing Home Inc
1096 North Ohio Street, Greenville, OH 45331 · Darke County · (937) 548-1138
76 certified beds, about 64 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1980
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365448 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 7, 2025, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 16 health citations since September 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.88 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
57.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Vancrest Health Care Centers, an affiliated group of 13 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
609/19
312/22
708/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
0E
3F
Potential for minimal harm
0A
0B
1C
August 7, 2025Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, review of the United States Department of Administration (USDA) website, and facility policy review, the facility failed to maintain a clean and sanitary kitchen and failed to ensure unpasteurized eggs were thoroughly cooked prior to serving. This had the potential to affect all residents in the facility except Resident #9 who does not eat food from the kitchen. The census was 67.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of water management policies, staff interview, and review of electronic mail documents, the facility failed to ensure the water management plan for Legionella prevention was fully implemented. This had the potential to affect all 67 residents in the facility. The facility census was 67. Findings Include: Review of facility policy titled, The Water Management Plan, dated July 2017, revealed the water management program was based on the Centers for Disease Control and Prevention and the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) documentation. Further review revealed the water management program should include a detailed description and diagram of the water system, a system to monitor the control limits and effectiveness, and documentation of the program. [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review, staff interviews, and policy review, the facility failed to complete a Minimum Data Set (MDS) assessment accurately for one (#70) of one residents reviewed for MDS assessment accuracy. The facility census was 67.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, medical record review, staff interview, and review of facility policy, the facility failed to ensure interventions and continued assessments were implemented for a skin condition. This affected one (#14) of three residents reviewed for skin conditions. The facility census was 67.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure an investigation was completed following a resident fall. This affected one (#10) of three reviewed for falls. The facility census was 67.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, medical record review, resident and staff interview, and review of facility policies, the facility failed to ensure residents received meals prior to scheduled appointments and failed to receive nutritional supplements as ordered. This affected two (#8 and #40) of eight residents reviewed for nutritional services. The census was 67.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review, staff interview, review of the facility's policy, the facility failed to ensure residents were not unnecessarily prescribed antibiotic medications. This affected one (#19) resident of five residents reviewed for unnecessary medications. The census was 67.
December 19, 2022Standard inspection · 3 citations
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to provide effective pest control to prevent gnats /fruit flies throughout the facility. This affected one resident (#43) out of the 13 residents sampled but had the potential to affect all residents at the facility. The facility census was 50.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, resident interview, staff interview, and review of facility policy, the facility failed to have fall interventions in place. This affected two residents (#7 and #37) of four reviewed for accidents. The census was 50.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, observation, staff interview, and review of facility policy, the facility failed to ensure staff followed standard precautions and transmission-based precautions (TBP) when caring for residents. This affected one resident (#1) of the five residents observed in TBP but had the potential to affect all the residents of the facility. The census was 50.
September 26, 2019Standard inspection · 6 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on medical record review, family interview, staff interview, and review of a facility policy, the facility failed to notify a resident's family of a change in condition. This affected one (Resident #30) of six residents reviewed for abuse prohibition. The facility census was 70.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on medical record review, observation, staff interviews, review of facility self-reported incidents (SRIs), and review of a facility policy, the facility failed to implement their abuse policy for injuries of unknown origin. This affected two (Resident #17 and #30) of six residents reviewed for abuse prohibition. The facility census was 70.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, staff interviews, review of facility self-reported incidents (SRIs), and review of a facility policy, the facility failed to report injuries of unknown origin to the Ohio Department of Health. This affected two (Resident #17 and #30) of six residents reviewed for abuse prohibition. The facility census was 70.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on medical record review, staff interviews, review of facility self-reported incidents (SRIs), and review of a facility policy, the facility failed to complete a thorough investigation of injuries of unknown origin. This affected two (Resident #17 and #30) of six residents reviewed for abuse prohibition. The facility census was 70.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and staff interview the facility failed to ensure physician orders were added to the resident's record in a timely manner. This affected one resident (Resident #26) out of six residents reviewed for physician orders. The current census is 70.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure posted daily nurse staffing information contained the actual hours worked. This had the potential to affect all 70 residents.
Fire safety inspections
26 fire safety citations on file: 4 on August 7, 2025, 16 on December 19, 2022, 6 on September 26, 2019.
Every fire safety citation26 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- E Provide properly protected cooking facilities.
- E Install an approved automatic sprinkler system.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F Have proper power supply for life support equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install a fire alarm system that can be heard throughout the facility.
- E Install an approved automatic sprinkler system.
- E Have properly installed electrical wiring and gas equipment.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure proper usage of power strips and extension cords.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have horizontal exits used in accordance with safety requirements.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.88 | 3.69 | 3.86 |
| Registered nurses | 0.56 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.50 | 3.28 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 1.16 | ||
| Nursing staff turnover (share who left in a year) | 57.9% | 48.7% | 45.8% |
| Registered nurse turnover | 66.7% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.22 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.03 on weekdays and 3.50 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.12 in April to June 2025 to 3.88 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.88 | 0.56 | 4.03 | 3.50 | 0.0% | 0 of 90 | 64 |
| Oct to Dec 2025 | 4.06 | 0.55 | 4.25 | 3.57 | 6.4% | 0 of 92 | 68 |
| Jul to Sep 2025 | 4.27 | 0.66 | 4.46 | 3.79 | 10.5% | 0 of 92 | 63 |
| Apr to Jun 2025 | 4.12 | 0.79 | 4.33 | 3.58 | 21.0% | 0 of 91 | 64 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.8 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.5 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.2 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.9 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.1 | 12.9 | 12.0 |
Owners and operators
Legal business name: RESTHAVEN OPERATIONS LLC. CMS links this home to Vancrest Health Care Centers, a group of 13 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Resthaven Nursing Home Inc. | 5% or greater direct ownership interest | Organization | 100% | 05/31/2004 |
| Bagley, Jon | 5% or greater indirect ownership interest | Individual | 22% | 01/01/2003 |
| Gehl, Jacob | 5% or greater indirect ownership interest | Individual | 10% | 01/01/2003 |
| McCleery, Mark | 5% or greater indirect ownership interest | Individual | 9% | 01/01/2003 |
| Myers, Mark | 5% or greater indirect ownership interest | Individual | 16% | 01/01/2003 |
| White, Carol | 5% or greater indirect ownership interest | Individual | 8% | 01/01/2003 |
| White, Mark | 5% or greater indirect ownership interest | Individual | 27% | 01/01/2003 |
| White, Steven | 5% or greater indirect ownership interest | Individual | 8% | 01/01/2003 |
| Bagley, Jon | Contracted managing employee | Individual | 05/31/2004 | |
| McCleery, Mark | Contracted managing employee | Individual | 05/31/2004 | |
| White, Mark | Contracted managing employee | Individual | 05/31/2004 | |
| Hess, Lisa | W-2 managing employee | Individual | 03/20/2018 | |
| Bagley, Jon | Corporate officer | Individual | 01/01/2003 | |
| McCleery, Mark | Corporate officer | Individual | 01/01/2003 | |
| Vancrest Management Corp. | Operational/managerial control | Organization | 01/01/2011 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 7, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 26, 2019: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 7, 2025: "Provide and implement an infection prevention and control program."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on August 7, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Village Green Rehabilitation and Healthcare Center Greenville, 0.4 mi · 5 of 5 stars · 9 citations
- Ayden Healthcare of Greenville Greenville, 0.5 mi · 1 of 5 stars · 38 citations
- Brethren Retirement Community Greenville, 2.1 mi · 2 of 5 stars · 20 citations
- Versailles Rehabilitation and Health Care Center Versailles, 9.7 mi · 2 of 5 stars · 24 citations
- Union City Care Center Union City, 11.2 mi · 4 of 5 stars · 24 citations
- Stillwater Skilled Nursing and Rehabilitation Covington, 14 mi · 2 of 5 stars · 23 citations
- Piqua Manor Piqua, 18.1 mi · 3 of 5 stars · 20 citations
- Pineknoll Rehabilitation Centre Winchester, 19.5 mi · 4 of 5 stars · 8 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Rest Haven Nursing Home Inc's Medicare star rating?
- CMS rates Rest Haven Nursing Home Inc 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Rest Haven Nursing Home Inc get at its last inspection?
- 7 health deficiencies at the standard inspection on August 7, 2025. The Ohio average is 10.5.
- Has Rest Haven Nursing Home Inc been fined?
- CMS lists no fines in the last three years.
- Does Rest Haven Nursing Home Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Rest Haven Nursing Home Inc?
- CMS lists 15 owners and managers, and links the home to Vancrest Health Care Centers. Legal business name: RESTHAVEN OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.