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Rib Lake Health Services

650 Pearl St., Rib Lake, WI 54470 · Taylor County · (715) 427-5291

50 certified beds, about 28 residents a day · For profit - Corporation · Medicare and Medicaid since 1982

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525329 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 1, 2025, inspectors cited 5 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

None of its 20 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.74 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 1.09 of those hours.

50.0% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to North Shore Healthcare, an affiliated group of 59 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
3E
4F
Potential for minimal harm
0A
0B
0C
July 29, 2026Complaint inspection · 1 citation
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Not yet corrected
    Inspectors wroteBased on observation and interview, the facility did not ensure each resident has a safe, clean, comfortable, and homelike environment, including, but not limited to, receiving treatment and support for daily living for 5 (R5, R6, R7, R8, and R9) of 7 residents who independently use the East Hall to receive therapy services. For 6 of 13 (R5, R13, R14, R15, R17, and R3) residents residing in the southeast hall who independently ambulate. For 20 of 32 (R5, R6, R10, R20, R11, R7, R4, R12, R13, R1, R8, R14, R9, R2, R15, R16, R17, R18, R19, and R3) residents who have the potential to independently ambulate to the dining room to use the vending machines. [...]
February 4, 2026Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 18, 2026
    Inspectors wroteBased on interview and record review, the facility did not immediately inform the resident's representative when there was a significant change in the resident's physical, mental, or psychosocial status for 2 of 3 residents (R) reviewed. (R1 and R3). R1 became lethargic and confused and was sent to the emergency department. There is no evidence that representative/emergency contact was updated. R3 had severe abdominal pain, acute leukocytosis with concern of sepsis (life threatening condition) would progress, and was transferred to the emergency department. There is no evidence that representative/emergency contact was updated. The facility policy titled, Change in condition of the Resident, states, Documentation . 4. Notification of responsible party - include date, time, what was conveyed, any comments (each time notified). [...]
October 1, 2025Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on observation and interview, the facility did not maintain a safe and sanitary environment in which food is prepared and distributed. This had the potential to affect all 38 residents in the facility. Facility staff did not label, date, or cover food. Facility is not protecting clean dishware from contaminants. Facility staff did not keep personal clothing from touching food when serving residents.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation, or mistreatment are reported immediately, but not later than 2 hours after the allegation is made to the administrator of the facility and to other officials in accordance with State law through established procedures for 1 resident (R8) reviewed. Facility failed to report R8's allegation of abuse/neglect to State Agency (SA) and law enforcement.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interview and record review, the facility did not ensure alleged violations of abuse or neglect was thoroughly investigated, preventions for further abuse/neglect implemented, and corrective actions were taken as a result of investigation for 1 resident (R8) of 1 resident. Failure by the facility to thoroughly investigate R8's allegation of abuse/neglect denied protection of R8's health, welfare and rights as a resident to feel safe while residing at facility.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interviews and record review, staff did not follow the facility's post fall assessment for 1 out of 1 resident (R26) investigated for falls. The facility did not ensure post fall neurological (neuro) checks were performed as required following R26's unwitnessed fall.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 6 residents (R9) who smoke in the facility. R9 did not have a smoking care plan, or a nicotine assessment completed.
September 3, 2025Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview and record review, the facility did not prepare, distribute, and serve food in a manner that prevents foodborne illness. This has the potential for foodborne illness to all 35 residents (R) in the facility. The facility staff did not ensure proper hand hygiene when preparing and plating of food. The facility did not take internal food temperatures of all cooked foods before serving.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility did not maintain an infection prevention and control program to help prevent the development and transmission of communicable diseases and infections. This has the potential to affect all 14 residents (R) living on the unit. R5, R6, R7, R8, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18 Staff did not wear proper personal protective equipment (PPE) when interacting with residents on contact precautions (R5, R6, R7, R8, and R9). Staff entered rooms of residents on contact precautions (R5, R6, R7, R8, R9) without proper PPE and then passed food trays to residents not on contact precautions which had the potential to develop and transmit communicable disease and infections.
January 22, 2025Complaint inspection · 3 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2025
    Inspectors wroteBased on record review and interview, the facility did not revise resident care plans to reflect residents' current needs and to provide the needed direction to staff in providing necessary care and services. The facility practice affected 2 of 4 residents care plans reviewed (R3 and R4). R3's care plan directs staff with intervention on toileting schedule when R3 is fully incontinent and requires checking for incontinence, providing incontinent care and/or changing or brief if warranted. R4's care plan directs staff to remove her Hoyer sling when in wheelchair when current interventions include leaving R3's sling in place when up in her wheelchair for her safety. This is evidenced by: Surveyor requested and reviewed the facility policy titled Comprehensive Care Plan dated as most recently revised 9/23/2022. The policy in part read: Policy: [...]
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2025
    Inspectors wroteBased on observation, record review and interview, the facility did not provide the necessary activities of daily living (ADLs) services for residents dependent on staff for care. The facility practice affected 1 of 4 residents reviewed for ADLs (R3). This is evidenced by: Surveyor requested and reviewed the facility policy tilted Perineal Care dated as most recently revised 4/04/2023. The policy in part read: Policy: It is the practice of this facility to provide perineal care to all incontinent residents .as needed to promote cleanliness and comfort . Policy Explanation and Compliance Guidelines: ~Gather supplies needed. ~Place water proof pad underneath resident. ~Reposition resident in supine position and continue with perineal care. Surveyor reviewed R3's record and noted the following: [...]
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2025
    Inspectors wroteBased on observation, record review and interview, the facility did not provide the necessary services for residents at risk for pressure injuries or residents with actual pressure injuries. The facility practice affected 1 of 4 residents reviewed (R3). R3 was not provided repositioning from her wheelchair to off-load pressure from 6:30 AM until Surveyor concluded observation at 12:10 PM. This is evidenced by: Surveyor requested and reviewed the facility policy titled Pressure Injury and Non-pressure Injuries dated as most recently revised 7/20/22. The policy in part read: Policy: This center will complete a comprehensive assessment to identify risk factors for the development of pressure injuries and put measures in place intended to achieve the goal of prevention of pressure injuries in our residents. Friction and Shearing: [...]
December 4, 2024Complaint inspection · 1 citation
  1. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteBased on record review and interview, the facility did not take appropriate corrective action, educating all staff for 4 of 4 residents (R1, R2, R3, R4) reviewed for misappropriation of property. This is evidenced by: Surveyor reviewed the facility policy titled, Abuse, Neglect and Exploitation, revised on 07/15/22, which states, .It is the policy of this facility to provide protection for the health welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse neglect exploitation and misappropriation of resident property . Staff: Includes employees, the medical director, contractors, caregivers who provide care and services to residents, including therapy, social and activity programs. [...]
September 11, 2024Standard inspection · 5 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 8, 2024
    Inspectors wroteBased on interview and record review, the facility did not establish an Infection Control Program under which it investigates, controls, and prevents infections in the facility, or a system for recording incidents identified under the facility's Infection Control Program, including corrective action in a timely manner, for both residents and staff. This has the potential to affect all 39 residents in the facility. -The facility did not have an adequate surveillance program in place for tracking and monitoring infectious disease for staff and residents. -Observations were made of facility staff not implementing proper infection control practices during and after resident cares for 1 of 1 resident on Enhanced Barrier Precautions (R2).
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 8, 2024
    Inspectors wroteBased on observation, interview and record review, the facility did not distribute foods and beverages in a manner to prevent contamination. The facility practice has the potential to affect 28 of 39 residents who routinely eat in their rooms. Surveyors observed meal service for lunch on 9/09/24 and breakfast service on 9/10/24. Surveyor observed foods and beverages being distributed to residents from a food cart down the wings to their rooms without cover to prevent contamination. This is evidenced by: Surveyor requested and reviewed the facility policy titled Meal Distribution with most recent revision of 2/2023. The policy in part reads: Policy Statement: Meals are transported in dining locations in a manner that .protects against contamination. Procedure: All foods that are transported to dining areas that are not adjacent to the kitchen will be covered. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2024
    Inspectors wroteBased on observation, interview and record review, the facility did not develop and implement a comprehensive person-centered care plan for 1 (R19) of 12 sampled residents to meet a resident's medical, nursing and psychosocial needs that are identified. R19 did not have a comprehensive person-centered care plan for the use of a high risk medication.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2024
    Inspectors wroteBased on interview and record review, the facility did not provide care and treatment in accordance with professional standards of practice for 1 of 12 sampled residents (R2). On 03/16/24, R2 developed a fluid filled blister on left foot. On 3/19/24, a fluid filled blister developed on R2's right foot. Both blisters opened and resulted in a non-pressure injury, that was infected with Methicillin Resistant staphylococcus. (MRSA). A care plan was not implemented for the blister, and the facility did not follow through with the antibiotic order for the MRSA.
  5. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 8, 2024
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure 1 of 1 resident (R26) reviewed for post-traumatic stress disorder (PTSD) received culturally competent trauma-informed care in accordance with professional standards of practice and accounting for each resident's experience and preferences in order to eliminate or mitigate re-traumatization.
September 7, 2023Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 27, 2023
    Inspectors wroteBased on interview and record review, the facility did not ensure 1 of 14 residents (R) R11, reviewed for comprehensive care plans had a developed care plan to include epilepsy (seizure disorder). R11 had a history of epilepsy and did not have a comprehensive care plan to include information concerning R11's history of epilepsy. This was evidenced by: R11 was admitted to the facility on [DATE] and had a diagnosis that includes epilepsy. R11's admission Minimum Data Set (MDS) assessment, dated 02/26/23 and the most recent MDS dated [DATE], were marked for seizure disorder/epilepsy as a medical condition. R11's care plan did not include information on anything pertaining to seizure disorder, to ensure staff would recognize and take correct action if a seizure were to occur. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 27, 2023
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure 2 of 3 residents with indwelling Foley catheters (R14 and R3) received appropriate treatment and services to prevent urinary tract infections (UTIs) and restore continence to the extent possible. - R14 was admitted with an indwelling Foley catheter. The facility did not assess R14's continued need for the device, there was no medical justification located for the catheter, and there was no trial discontinuation followed by a comprehensive bladder assessment with an individualized toileting plan to determine if R14 could remain as continent as able without the device. Furthermore, R14 receives catheter changes every month without justification. [...]

Fire safety inspections

10 fire safety citations on file: 3 on October 1, 2025, 2 on September 11, 2024, 5 on September 7, 2023.

Every fire safety citation10 citations
  1. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · October 1, 2025 · no revisit needed
  2. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 1, 2025 · no revisit needed
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · October 1, 2025 · Corrected (the home has a date of correction)
  4. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 11, 2024 · Waiver
  5. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 11, 2024 · Waiver
  6. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 7, 2023 · Waiver
  7. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · September 7, 2023 · Waiver
  8. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 7, 2023 · Corrected (the home has a date of correction)
  9. C
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · September 7, 2023 · Corrected (the home has a date of correction)
  10. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 7, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)3.744.213.86
Registered nurses1.090.990.69
All nursing staff on weekends3.353.773.42
Nurse aides2.13
Licensed practical nurses0.53
Nursing staff turnover (share who left in a year)50.0%46.9%45.8%
Registered nurse turnover58.3%39.7%42.9%
Administrators who left1

CMS expects 4.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.35 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.43 in April to June 2025 to 3.74 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.741.093.903.35 1.8%0 of 9028
Oct to Dec 20253.661.103.853.18 1.0%0 of 9233
Jul to Sep 20253.410.903.573.01 0.9%0 of 9236
Apr to Jun 20253.430.913.642.91 2.1%0 of 9140
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.416.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
4.52.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.22.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.93.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.918.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.95.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.115.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.923.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.515.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.72.31.8

Owners and operators

Legal business name: NSH RIB LAKE LLC. CMS links this home to North Shore Healthcare, a group of 59 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Nshc Wisconsin LLC5% or greater direct ownership interestOrganization100%12/21/2016
Cibc Bank USA5% or greater security interestOrganization12/31/2024
Baumann, TroyCorporate officerIndividual12/01/2016
Hoehn, JeffreyCorporate officerIndividual12/01/2016
Cibc Bank USAOperational/managerial controlOrganization12/31/2024
Cliftonlarsonallen LLPOperational/managerial controlOrganization05/22/2018
Continuum Therapy Partners LLCOperational/managerial controlOrganization03/01/2025
North Shore Healthcare LLCOperational/managerial controlOrganization12/01/2016
Nsh Rehab LLCOperational/managerial controlOrganization03/01/2025
Wipfli LLPOperational/managerial controlOrganization02/01/2025
Baumann, TroyOperational/managerial controlIndividual12/01/2016
Belongia, ChristinaOperational/managerial controlIndividual11/01/2019
Gee, DarrenOperational/managerial controlIndividual11/30/2021
Greer, LaurenOperational/managerial controlIndividual11/29/2023
Hoehn, JeffreyOperational/managerial controlIndividual12/01/2016
Patzer, ColleenOperational/managerial controlIndividual02/14/2023
Purtell, BrianOperational/managerial controlIndividual06/01/2018
Ziesemer, ZacharyOperational/managerial controlIndividual01/31/2024
Cliftonlarsonallen LLPAdp of the SNFOrganization04/14/2025
Continuum Therapy Partners LLCAdp of the SNFOrganization04/14/2025
Gph Rib Lake LLCAdp of the SNFOrganization12/01/2016
North Shore Healthcare LLCAdp of the SNFOrganization04/14/2025
Nsh Rehab LLCAdp of the SNFOrganization06/13/2025
Nshc Wisconsin LLCAdp of the SNFOrganization05/14/2025
Wipfli LLPAdp of the SNFOrganization04/14/2025
Baumann, TroyAdp of the SNFIndividual12/01/2016
Belongia, ChristinaAdp of the SNFIndividual11/01/2019
Cooper, RonaldAdp of the SNFIndividual02/01/2023
Gee, DarrenAdp of the SNFIndividual11/30/2021
Greer, LaurenAdp of the SNFIndividual11/29/2023
Hoehn, JeffreyAdp of the SNFIndividual12/01/2016
Patzer, ColleenAdp of the SNFIndividual02/14/2023
Purtell, BrianAdp of the SNFIndividual06/01/2018
Ziesemer, ZacharyAdp of the SNFIndividual01/31/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on October 1, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on October 1, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on October 1, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 22, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.35 hours per resident per day, below the Wisconsin average of 3.77.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Rib Lake Health Services's Medicare star rating?
CMS rates Rib Lake Health Services 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rib Lake Health Services get at its last inspection?
5 health deficiencies at the standard inspection on October 1, 2025. The Wisconsin average is 9.5.
Has Rib Lake Health Services been fined?
CMS lists no fines in the last three years.
Does Rib Lake Health Services accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Rib Lake Health Services?
CMS lists 34 owners and managers, and links the home to North Shore Healthcare. Legal business name: NSH RIB LAKE LLC.

Sources

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