Home / North Carolina / Canton
Silver Bluff
100 Silver Bluff Drive, Canton, NC 28716 · Haywood County · (828) 648-2044
131 certified beds, about 115 residents a day · For profit - Corporation · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345341 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 8, 2026, inspectors cited 5 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 14 health citations since June 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.25 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
51.4% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Liberty Senior Living, an affiliated group of 37 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
January 8, 2026Standard inspection · 5 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to dispose of food stored past the use by date in 1 of 3 refrigerators (walk-in refrigerator). Furthermore, the facility failed to maintain clean air vents located directly above the kitchen's tray line free from gray debris and practice hand hygiene during tray line service for 1 of 4 kitchen staff (Kitchen Staff #1) observed in the kitchen. The deficient practice had the potential to affect food served to residents.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interviews with the Wound Care Nurse Practitioner (NP), Medical Director (MD) and staff, the facility failed to follow up when a Wound Care NP recommended the staff contact the primary care provider about the condition of the wound and if antibiotics needed to be ordered for a resident who showed symptoms of a wound infection. This deficient practice affected 1 of 2 residents reviewed for pressure ulcers (Resident #11).
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on record review, observations and interviews with staff, resident, Nurse Practitioner and Pharmacist, the facility failed to maintain a medication error rate of less than 5% as evidenced by a medication ordered not to be crushed was administered crushed and medication omissions (3 medication errors out of 34 opportunities), resulting in a medication error rate of 8.82% for 1 of 3 residents (Resident #116) observed during medication pass.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review, observations and staff interviews, the facility failed to date an opened insulin pen and discard an expired stock medication available for use in 1 of 5 medication carts (500 hall long-side medication cart). Additionally, the facility failed to store a heparin flush syringe in a locked cart instead of leaving it unsecured on a resident's bedside table (Resident #8).
- D Provide or obtain dental services for each resident.
Inspectors wrotePayor source: MedicaidBased on record review, and resident and staff interviews, the facility failed to hold aspirin (an antiplatelet medication that helps prevent blood clots) which resulted in Resident #55 not being able to have an ordered tooth extraction in November 2025 for 1 of 1 resident reviewed for providing dental services (Resident #55).
November 7, 2024Standard inspection, Complaint inspection · 3 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interviews and record reviews, the facility failed to secure an unopened vial of inhaler and an opened tube of ointment in the medication cart for 1 of 1 room (room [ROOM NUMBER]), failed to date an opened bottle of eye medication and 7 opened pens of insulin for 3 of 6 medication carts (200 halls, 300 halls, and 400 halls), and failed to lock 1 of 6 medication carts during observations for medication storage audits (300 halls).
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to protect a resident's right to be free from physical restraint when Nurse Aide (NA) #2 held Resident #61's wrists/hands in front of her chest during incontinence care when Resident #61 started swinging her arms and kicking her legs. In addition, NA #1 and NA Student #1 observed NA #2 smacking Resident #61 with an open hand on the wrist following the completion of incontinence care. This was for 1 of 3 residents reviewed for physical restraint (Resident #61).
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, record review, test tray, and resident, resident representative, and staff interviews, the facility failed to provide palatable food that was appetizing in temperature for 3 of 3 residents reviewed with food concerns (Resident #42, Resident #59, and Resident #103).
June 12, 2023Standard inspection · 6 citations
- J Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on record review, observation, resident, staff, and family interviews, the facility failed to honor a resident's (Resident #49) right to choose their preferred method of bathing and the resident's right to refuse a shower. On 4-22-23, Resident #49 had refused her shower three times and on the third refusal Nurse #1 was informed of Resident #49's refusal to take a shower. Nurse #1 informed Nursing Assistant (NA) #1 and NA #2 that the resident had to take a shower regardless of Resident #49's refusal. Nurse #1 and 5 NAs (NA #1, NA #2, NA #3, NA #4, and NA #5) proceeded to force Resident #49, who was combative and stating she did not want to get out of bed and have a shower, out of the bed, into a shower chair and into the shower. Resident #49 sustained a bruise to her left hand and had the likelihood of suffering serious physical and psychosocial harm. [...]
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, staff, family and resident interviews, the facility failed to protect Resident #49's right to be free from physical and emotional abuse for one of two sampled residents reviewed for abuse. On 4-22-23 Resident #49 had refused a shower three times and on the third refusal, six staff members (Nurse #1, Nursing Assistant (NA) #1, NA #2, NA #3, NA #4, and NA #5) proceeded to force Resident #49, who was combative and pushing staff away, out of bed and into a shower chair and into the shower. Resident #49 sustained a bruise to her left hand and had the high likelihood of suffering other serious physical and psychosocial harm. A reasonable person would have experienced feelings such as intimidation, fear, humiliation, embarrassment, and/or dehumanization (deprivation of human qualities such as compassion). [...]
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review, staff, and family interviews the facility failed to follow their abuse policy in the areas of identification, immediately reporting an allegation of abuse to the Administrator, and reporting an allegation of abuse to the state agency within two hours. This occurred for 1 of 2 residents (Resident #49) reviewed for reporting.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observations, record review and resident and staff interviews the facility failed to provide protection for residents during the investigation of an allegation of abuse for 1 of 2 residents (Resident #18) reviewed for abuse.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to (1) perform hand hygiene and change gloves after removing a dirty dressing, after cleansing a wound, and before applying a clean dressing to a wound and (2) provide a clean field for wound care materials for 1 of 1 staff member observed for wound care (Nurse #4).
- C Post nurse staffing information every day.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to post complete and accurate daily nurse staffing information for 2 of the 5 days reviewed (6/06/23 and 6/07/23).
Fire safety inspections
20 fire safety citations on file: 9 on January 8, 2026, 5 on November 7, 2024, 6 on June 12, 2023.
Every fire safety citation20 citations
- D Use approved construction type or materials.
- D Have exits that are accessible at all times.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Construct fire resistant interior walls.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- D Have an externally vented heating system.
- E Install corridor and hallway doors that block smoke.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Provide properly protected cooking facilities.
- D Install an approved automatic sprinkler system.
- D Have proper medical gas storage and administration areas.
- D Have exits that are accessible at all times.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- C Have properly installed electrical wiring and gas equipment.
- C Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.25 | 3.85 | 3.86 |
| Registered nurses | 0.59 | 0.62 | 0.69 |
| All nursing staff on weekends | 2.88 | 3.42 | 3.42 |
| Nurse aides | 2.31 | ||
| Licensed practical nurses | 0.34 | ||
| Nursing staff turnover (share who left in a year) | 51.4% | 49.0% | 45.8% |
| Registered nurse turnover | 52.4% | 45.6% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.40 on weekdays and 2.88 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 22.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.00 in April to June 2025 to 3.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.25 | 0.59 | 3.40 | 2.88 | 22.1% | 0 of 90 | 115 |
| Oct to Dec 2025 | 3.35 | 0.58 | 3.51 | 2.94 | 26.4% | 0 of 92 | 117 |
| Jul to Sep 2025 | 3.82 | 0.62 | 4.01 | 3.34 | 31.9% | 0 of 92 | 121 |
| Apr to Jun 2025 | 4.00 | 0.74 | 4.24 | 3.40 | 30.9% | 0 of 91 | 119 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.9 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.1 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.3 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.1 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.0 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.9 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: LIBERTY COMMONS OF HAYWOOD COUNTY LLC. CMS links this home to Liberty Senior Living, a group of 37 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Liberty Long Term Care LLC | Direct ownership interest | Organization | 09/05/2024 | |
| Liberty Real Properties II LLC | Direct ownership interest | Organization | 09/05/2024 | |
| John a McNeill Jr 2012 Irrv Tr | Indirect ownership interest | Organization | 09/05/2024 | |
| John a McNeill Jr 2014 Irrevocable Trust | Indirect ownership interest | Organization | 09/05/2024 | |
| Liberty Healthcare Group LLC | Indirect ownership interest | Organization | 09/05/2024 | |
| Ronald B and Cynthia J McNeil 2014 Irrevocable Trust | Indirect ownership interest | Organization | 09/05/2024 | |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust | Indirect ownership interest | Organization | 09/05/2024 | |
| McNeill, John | Indirect ownership interest | Individual | 09/05/2024 | |
| McNeill, Robert | Indirect ownership interest | Individual | 09/05/2024 | |
| McNeill, Ronald | Indirect ownership interest | Individual | 09/05/2024 | |
| Miller, Robert | Corporate director | Individual | 09/05/2024 | |
| Calcutt, Joseph | Corporate officer | Individual | 09/05/2024 | |
| Wilson, Jeffrey | Corporate officer | Individual | 09/05/2024 | |
| Lafata, John | Operational/managerial control | Individual | 09/05/2024 | |
| Sexton, John | Operational/managerial control | Individual | 09/05/2024 | |
| Wilson, Jeffrey | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 08/04/2026 | |
| McNeill, Robert | Trustee of the SNF | Individual | 09/05/2024 | |
| Oliver, Anna | Trustee of the SNF | Individual | 09/05/2024 | |
| Purvis, Jenny | Trustee of the SNF | Individual | 09/05/2024 | |
| John a McNeill Jr 2014 Irrevocable Trust | Adp of the SNF | Organization | 09/05/2024 | |
| Liberty Healthcare Management Inc | Adp of the SNF | Organization | 09/05/2024 | |
| Liberty Healthcare Properties of Haywood County II LLC | Adp of the SNF | Organization | 09/05/2024 | |
| Liberty Healthcare Properties of Haywood County LLC | Adp of the SNF | Organization | 09/05/2024 | |
| Liberty Real Properties II LLC | Adp of the SNF | Organization | 09/05/2024 | |
| Long Term Care Management Services LLC | Adp of the SNF | Organization | 09/05/2024 | |
| Calcutt, Joseph | Adp of the SNF | Individual | 09/05/2024 | |
| Lafata, John | Adp of the SNF | Individual | 07/22/2025 | |
| McNeill, John | Adp of the SNF | Individual | 09/05/2024 | |
| McNeill, Robert | Adp of the SNF | Individual | 09/05/2024 | |
| McNeill, Ronald | Adp of the SNF | Individual | 09/05/2024 | |
| Miller, Robert | Adp of the SNF | Individual | 09/05/2024 | |
| Sexton, John | Adp of the SNF | Individual | 07/22/2025 | |
| Wilson, Jeffrey | Adp of the SNF | Individual | 09/05/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on November 7, 2024: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 8, 2026: "Ensure medication error rates are not 5 percent or greater."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on January 8, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on January 8, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.88 hours per resident per day, below the North Carolina average of 3.42.
Other nursing homes nearby
- Skyland Terrace and Rehabilitation Waynesville, 5.8 mi · 4 of 5 stars · 13 citations
- Smoky Mountain Health and Rehabilitation Center Waynesville, 5.9 mi · 3 of 5 stars · 10 citations
- Autumn Care of Waynesville Waynesville, 7.6 mi · 1 of 5 stars · 31 citations
- Maggie Valley Health and Rehabilitation Center Maggie Valley, 12.6 mi · 2 of 5 stars · 17 citations
- Pisgah Manor Health Care Center Candler, 13 mi · 2 of 5 stars · 12 citations
- Aston Park Health Care Center Asheville, 16.9 mi · 5 of 5 stars · 5 citations
- The Lodge at Mills River Mills River, 17.6 mi · 5 of 5 stars · 6 citations
- The Oaks-Brevard Brevard, 17.9 mi · 3 of 5 stars · 27 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Silver Bluff's Medicare star rating?
- CMS rates Silver Bluff 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Silver Bluff get at its last inspection?
- 5 health deficiencies at the standard inspection on January 8, 2026. The North Carolina average is 4.7.
- Has Silver Bluff been fined?
- CMS lists no fines in the last three years.
- Does Silver Bluff accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Silver Bluff?
- CMS lists 33 owners and managers, and links the home to Liberty Senior Living. Legal business name: LIBERTY COMMONS OF HAYWOOD COUNTY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.