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Sun Dial Manor

410 Second Street, Bristol, SD 57219 · Day County · (605) 492-3615

37 certified beds, about 19 residents a day · Non profit - Corporation · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 435093 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2025, inspectors cited 10 health deficiencies (the South Dakota average is 6.7, the national average 9.2).

Of 21 health citations since January 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $24,528 in the last three years; the largest was $13,689, and the latest is dated October 29, 2024.

Nurses and nurse aides worked 4.08 hours per resident per day, against 3.79 across South Dakota and 3.86 nationally. Registered nurses accounted for 0.98 of those hours.

55.6% of nursing staff left within the year CMS measured (South Dakota average 48.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
4D
13E
2F
Potential for minimal harm
0A
0B
0C
January 29, 2026Complaint inspection · 1 citation
  1. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 15, 2026
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility reported intake (FRI) review, interview, record review, and policy review, the provider failed to ensure an investigation was completed and documented for four of five resident elopements (leaving the facility without staff knowledge) after one of one resident (2) eloped on 11/22/25, 11/29/25, 12/4/25, and 1/1/26.
May 21, 2025Standard inspection, Complaint inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on policy review, observation, record review, and interview, the provider failed to ensure one of one low-temperature dishwasher: *Wash and rinse cycle temperatures were monitored and documented at each meal according to their policy. *Chlorine sanitizer concentration level was monitored and documented at least once per shift according to accepted food safety standards of practice.
  2. E
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on record review and interview, the provider failed to ensure the proper Medicare notices were filled out completely and were in the required format for three of three sampled residents (1, 6, and 75) prior to their discharge from Medicare Part A skilled services.
  3. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the provider failed to ensure four of fourteen sampled residents (3, 6, 11, and 20) with bed rails determined to not be restraints were accurately coded on the Minimum Data Set (MDS) assessments.
  4. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on interview, record review, observation, and policy review, the provider failed to ensure baseline care plans had been completed and a written summary of the baseline care plans had been provided to the resident or their representative for four of four recently admitted sampled residents (3, 19, 20, and 175) within 48 hours of their admission to the facility.
  5. E
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on observation, interview, record review, and policy review the provider failed to ensure: *A bed rail was properly installed for one of one sampled resident (20). *Entrapment risk was assessed for two of two sampled residents (11 and 20) with bed rails. *There was documented resident-specific risk versus benefits education provided for the informed consent for use of bed rails for two of two sampled residents (11 and 20). *Alternatives were attempted and documented prior to the installation of bed rails for two of two sampled residents (11 and 20). *There was routine maintenance of the bed rails for two of two sampled residents (11 and 20).
  6. E
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wrote2. Interview and observation on 5/19/25 at 9:22 a.m. in resident 5's room revealed: *She had a refrigerator in her room. *There was no temperature log with the refrigerator temperatures posted on or near the refrigerator for May 2025. *There was a thermometer on the inside of the refrigerator door that read 33° Fahrenheit (F). *She stated the refrigerator temperatures were not checked daily by staff. *Her daughter would check the refrigerator every few days when she visited. *The resident would keep her drinks and snacks in the refrigerator, so they were available to her when she wanted them. 3. Observation on 5/20/25 at 10:42 a.m. in resident 5's room of her refrigerator revealed: *The temperature read 32°F. *The top shelf contained the following items: -A 64-ounce plastic bottle of opened prune juice with no open date. -Four 4-ounce opened vanilla pudding cups with no open dates. [...]
  7. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on observation, interview, and policy review, the provider failed to follow appropriate infection control practices to ensure: *Shared sit-to-stand mechanical lift slings used for three of three residents who required the sit-to-stand mechanical lift for transfers was properly disinfected between resident use. *Personal protective equipment (PPE) was available in one of one soiled utility rooms to prevent infections and cross-contamination when using the hopper to rinse soiled linens. 1. Observation on 5/19/25 at 8:50 a.m. of the soiled utility room revealed: *There was a hopper (a flushing device used to rinse items and linens soiled with bodily fluids) without a barrier to prevent splash contamination to staff who cleaned contaminated linen. [...]
  8. E
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on record review, interview, and policy review, the provider failed to follow their policy and facility assessment to ensure an effective training program for one of two contracted (agency) staff (O).
  9. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure one of one sampled resident (1) observed self-administering a nebulizer (device that converts liquid medication into an inhaled mist) treatment in her room, was assessed for the ability to safely self-administer medications, and had a physician's order to self-administer medications according to the provider's policy.
  10. D
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    F606 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 7, 2025
    Inspectors wroteBased on personnel file review, interview, and policy review, the provider failed to ensure resident safety by employing one of one certified nursing assistant (CNA) M with a known documented history of abuse as prohibited in a provider's policy.
December 4, 2024Complaint inspection · 1 citation
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2025
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) submitted complaint report, record review, observation, interview, and policy review the provider failed to ensure: *One of one sampled resident (3) with a suprapubic catheter was place on enhanced barrier precautions (EBP). *Two of two sampled residents (1 and 2) with multi-drug resistant (MDRO) infections were placed on contact precautions.
October 29, 2024Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 28, 2024
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), observation, interview, and record review, the provider failed to ensure the safety of one of one sampled resident (1) who fell out of an electric lift chair and received a laceration to her left temple that required sutures.
  2. E
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 28, 2024
    Inspectors wroteBased on South Dakota Department of Health (SD DOH) facility-reported incident (FRI), SD DOH complaint intake report review, interview, observation, record review, and policy review, the provider failed to ensure: *Six of twelve severely cognitively impaired sampled residents (1, 2, 3, 4, 5, 6) who had lift recliner chairs in their rooms had been assessed for appropriate use and as potential restraints. * One of three severely cognitively impaired sampled residents (1) who used a specialty wheelchair had been assessed for the appropriate use to determine if it was a potential physical restraint.
December 21, 2023Standard inspection, Complaint inspection · 7 citations
  1. F
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on interview, and policy review, the provider failed to ensure all licensed nursing staff [registered nurses (RNs) and licensed practical nurses (LPNs)], unlicensed assistive personnel (UAPs), and certified nursing assistants (CNAs) completed competency evaluations prior to working with residents, and annually.
  2. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on observation, interview, record review, and policy review, the provider failed to ensure the activity coordinator had the ability to develop, implement, supervise, and evaluate a one-to-one activities program for four of four sampled residents (10, 12, 13 and 19) at risk for social isolation.
  3. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on interview, staff schedule review, and payroll record review, the provider failed to ensure a registered nurse (RN) was scheduled for eight consecutive hours for multiple shifts from April 2023 through August 2023.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on observation, interview, and policy review, the provider failed to have a secure system for storing medications that were awaiting destruction in one of one medication storage cupboard.
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on interview, record review, and policy review, the provider failed to ensure a code status (individual desire to resuscitated Full Code with cardiopulmonary (CPR) versus not resuscitated if their heart stopped Do no resuscitate (DNR)) was designated by the resident and/or their representative for two of two sampled residents (10 and 20).
  6. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on South Dakota Department of Health (SDDOH) report review, record review and interview, the provider failed to ensure one of one sampled resident (8) had received appropriate and necessary care and treatment for nine days after a witnessed fall in her bathroom.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2024
    Inspectors wroteBased on interview, record review, and policy review the provider failed to ensure one of one sampled resident (8) who had a fall with a fracture and transported to an acute care facility was thoroughly investigated and reported to the South Dakota Department of Health (SDDOH).
January 25, 2023Standard inspection · 0 citations

Fines and payment denials

DatePenaltyAmount or length
October 29, 2024Fine $10,839
December 21, 2023Fine $13,689

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth DakotaUnited States
All nursing staff (RN, LPN and aides)4.083.793.86
Registered nurses0.980.800.69
All nursing staff on weekends3.633.263.42
Nurse aides2.47
Licensed practical nurses0.63
Nursing staff turnover (share who left in a year)55.6%48.2%45.8%
Registered nurse turnovernot reported34.7%42.9%
Administrators who left0

CMS expects 2.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.26 on weekdays and 3.63 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 32.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.63 in April to June 2025 to 4.08 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.080.984.263.63 32.8%0 of 9019
Oct to Dec 20253.540.903.703.13 22.1%0 of 9222
Jul to Sep 20253.290.863.422.94 23.5%0 of 9222
Apr to Jun 20253.630.903.803.19 18.8%1 of 9121
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Dakota, Jan to Mar 20263.760.793.973.259.1%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth DakotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
31.121.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.92.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
5.02.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.75.53.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.319.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.04.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
25.824.615.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.31.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.51.81.8

Owners and operators

Legal business name: SUN DIAL MANOR INC.

NameRoleTypeShareSince
Sun Dial Manor Inc5% or greater direct ownership interestOrganization100%03/23/1968
Dylla, PamCorporate directorIndividual04/01/2019
Johnson, AaronCorporate directorIndividual04/01/2021
Olson, ElroyCorporate directorIndividual04/01/2024
Bury, KathrynCorporate officerIndividual01/01/2020
Morehouse, DiannCorporate officerIndividual04/01/2024
Schuring, BrianCorporate officerIndividual04/01/2024
Caring Professionals IncOperational/managerial controlOrganization05/19/2019
Sanford Health NetworkOperational/managerial controlOrganization07/01/2000
Sun Dial Manor IncOperational/managerial controlOrganization03/23/1968
Gravley, ElizabethOperational/managerial controlIndividual07/01/2025
Stroschein, ChadOperational/managerial controlIndividual05/19/2019
Voss, JoyOperational/managerial controlIndividual07/01/2024
Caring Professionals IncAdp of the SNFOrganization04/07/2025
Sanford Health NetworkAdp of the SNFOrganization04/07/2025
Sun Dial Manor IncAdp of the SNFOrganization03/24/2025
Gravley, ElizabethAdp of the SNFIndividual07/01/2000
Stroschein, ChadAdp of the SNFIndividual05/19/2019
Voss, JoyAdp of the SNFIndividual07/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on January 29, 2026: "Respond appropriately to all alleged violations."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 21, 2025: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 21, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 21, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."

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South Dakota contacts for a concern about a nursing home

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Common questions

What is Sun Dial Manor's Medicare star rating?
CMS rates Sun Dial Manor 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sun Dial Manor get at its last inspection?
10 health deficiencies at the standard inspection on May 21, 2025. The South Dakota average is 6.7.
Has Sun Dial Manor been fined?
Yes. CMS lists 2 fines totaling $24,528 in the last three years.
Does Sun Dial Manor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sun Dial Manor?
CMS lists 19 owners and managers. Legal business name: SUN DIAL MANOR INC.

Sources

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