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Home / Utah / Logan

Sunshine Terrace Skilled Nursing

248 West 300 North, Logan, UT 84321 · Cache County · (435) 752-0411

172 certified beds, about 66 residents a day · Government - Hospital district · Medicare and Medicaid since 1981

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 465079 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 13, 2026, inspectors cited 16 health deficiencies (the Utah average is 8.8, the national average 9.2).

Of 29 health citations since May 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.06 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 1.30 of those hours.

47.2% of nursing staff left within the year CMS measured (Utah average 50.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
1L
Actual harm
1G
0H
0I
Potential for more than minimal harm
13D
13E
1F
Potential for minimal harm
0A
0B
0C
April 13, 2026Standard inspection, Complaint inspection · 16 citations
  1. L
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, widespread · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, the walk-in refrigerator temperature was above 41 degrees Fahrenheit and food was stored in the danger zone. The food temperatures were above 41 degrees. This was cited at an Immediate Jeopardy (IJ). In addition, there were opened and undated food items in the walk-in refrigerator, freezer, and dry storage. Dietary staff were observed during lunch tray line service to touch food and other surfaces. NOTICE: Notice of the Immediate Jeopardy was given verbally to the Administrator (ADM), Dietary Manager (DM), and Director of Nursing (DON) on 4/6/26 at 10:31 AM. [...]
  2. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review it was determined that the facility did not ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choice. Specifically, for 3 out of 32 residents, the facility did not provide a resident additional treatment for constipation which resulted in hospitalization for a bowel obstruction; a resident with Moisture Associated Skin Damage (MASD) did not have their wound evaluated by a wound care provider and received wound care without a physician order; and a resident with open wounds on their buttocks did not have wound prevention or skin assessments completed weekly as ordered. Resident identifiers: 3, 28, and 63.
  3. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review it was determined that the facility did not ensure that each resident who was given a psychotropic drug had an adequate indication for use of the medication; that psychotropic drugs received a gradual dose reduction and behavioral interventions, unless clinically contraindicated; as needed (PRN) orders for psychotropic drugs were limited to 14 days unless the practitioner documented a clinical rationale to extend beyond 14 days with a duration of use for the order; and PRN orders for anti-psychotics were limited to 14 days and cannot be renewed unless the attending physician evaluated the resident for the appropriateness of the medication. Specifically, for 5 out of 32 sampled residents, the facility did not document an adequate indication of use for Seroquel and Haldol; [...]
  4. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview, observation, and record review, the facility did not ensure that allegations of abuse and neglect were reported immediately to the State Survey Agency (SSA) and other agencies. Specifically, for 4 of 32 sampled residents, the facility did not report allegations of abuse to Adult Protective Services (APS) and the facility did not report when a resident eloped from the facility to the SSA. Resident Identifier: 3, 41, 47 and 58.
  5. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review, the facility did not have evidence of a thorough investigation in response to allegations of abuse, neglect, exploitation, or mistreatment. Specifically, for 4 of 32 sampled residents, there were no thorough investigations into bruising on residents with dementia, Certified Nursing Assistants (CNA)'s being rough during a brief change and a resident eloping from the facility. Resident identifiers:
  6. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that when they transferred a resident that it was documented in the resident's medical record and that the information contained the contact information of the practitioner responsible for the care of the resident; resident representative information; Advanced Directive information; all special instructions for ongoing care; comprehensive care plan goals; and all other necessary information to ensure a safe and effective transition of care. Specifically, for 3 of 32 sampled residents, the facility did not document in the residents' medical record the information that was given to the receiving provider, notify the Ombudsman, and provide the bedhold policy when residents were transferred to a hospital. Resident identifier: 3, 6, and 50.
  7. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview and record review, for 2 of 32 sampled residents, the facility did not ensure that each resident received adequate supervision and assistance devices to prevent accidents. Specifically, a resident eloped from the facility after being identified as wandering prior and the same resident sustained falls with no new interventions. In addition, another resident eloped from the facility. Resident identifiers: 47 and 72.
  8. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically for 3 out of 32 sampled residents, Enhanced Barrier Precautions (EBP) was not implemented for a resident with an indwelling medical device. Additionally, hand hygiene was not performed during wound care for a resident and there was cross-contamination during dining when a Certified Nursing Assistant (CNA) touched a chair and then a resident's food. Resident identifiers: 6, 17, and 28. Findings Included: 1. [...]
  9. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview and record review, the facility did not ensure that the resident right to self-administer medications was clinically appropriate and safe. Specifically for 2 out of 32 sampled residents, residents were observed to have medications in their rooms and were not evaluated to determine if they were safe to self-administer medications. Resident identifiers: 6 and 28.
  10. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review, the facility did not maintain evidence demonstrating the results of all grievances for a period of no less than three years from the issuance of the grievance decision. Specifically, for 1 out of 32 sampled residents, a resident's family member reported a missing purse, wallet, and glasses, but the facility did not document a prompt resolution or follow-up. Resident identifier: 5.
  11. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview and record review, for 1 of 32 sampled residents, the facility did not develop and implement comprehensive person-centered care plans for each resident. Specifically, a resident's care plan was not updated with interventions after each fall. Resident identifier: 47.
  12. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review it was determined that the facility did not ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan and the residents' goals and preferences. Specifically, for 1 out of 32 sampled residents, the facility did not address a resident's pain when Semi-Effective pain control was reported by the resident. Resident identifier: 63.
  13. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility must ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, for 1 out of 32 sampled residents, a resident receiving dialysis did not have a physician's order for dialysis and communication notes with the dialysis center were missing. In addition, the staff were not monitoring the dialysis fistula and there were no physician orders to monitor the dialysis fistula. Resident identifier: 50.
  14. D
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    F728 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review the facility did not ensure that individuals working in the facility as a nurse aide had completed a training and competency evaluation program within 4 months from date of hire. Specifically, for 1 out of 5 sampled staff members, the facility had employed a Nurse Aide since May of 2025 without them having completed their certification course. Staff identifier: Nurse Aide (NA) 1.
  15. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review, the facility did not ensure that each resident's drug regimen was free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose (including duplicate therapy); or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which indicated the dose should be reduced or discontinued; or any combination of the above. Specifically, for 2 out of 32 sampled residents, the facility did not monitor residents' pain management for non-pharmacological interventions and adverse side effects. Resident identifiers: 50 and 58.
  16. D
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 14, 2026
    Inspectors wroteBased on interview and record review it was determined that the facility did not ensure that nurse aides received in-service training for continued competency of no less than 12 hours per year and included dementia management and abuse prevention training. Specifically, for 2 out of 5 sampled employees, the nurse aides did not receive 12 hours per year of continued competency training. Staff identifiers: Certified Nurse Assistant (CNA)1 and Nurse Assistant (NA) 1.
February 22, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to adhere to professional standards for food safety when preparing, storing, and distributing food to residents who were served food from the facility's kitchen. This failure had the potential to affect 50 of 50 residents who received nutrition from the kitchen.
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interview and facility policy review, the facility failed to ensure the provision of the right to file grievances anonymously. This failure had the potential to impact facility residents who were able to execute their right to file grievances.
  3. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to report allegations of abuse within two hours for 2 (Resident #28 and Resident #39) of 2 residents reviewed for abuse prohibition.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wrote2. A review of a facility policy titled, Handwashing/Hand Hygiene, revised in October 2023, revealed, This facility considers hand hygiene the primary means to prevent the spread of healthcare-associated infections. The policy revealed, 2. All personnel are expected to adhere to hand hygiene policies and practices to help prevent the spread of infections to other personnel, residents, and visitors. Under a section titled Indications for Hand Hygiene, the policy noted, in part, 1. Hand hygiene is indicated: a. immediately before touching a resident; c. after contact with blood, body [sic] fluids, or contaminated surfaces; d. after touching a resident; e. after touching the resident's environment; and g. immediately after glove removal. Further review revealed 5. The use of gloves does not replace hand washing/hand hygiene. [...]
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 2 (Resident #50 and Resident #3) of 7 residents. Specifically, the facility failed to provide wound care per physician orders for Resident #50 and failed to verify an order for antibiotic use with the ordering physician for Resident #3.
May 19, 2022Standard inspection · 8 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation, interview and record review it was determined, for 3 of 25 sample residents, that the facility did not ensure the residents' environment remained as free of accident hazards as possible and each resident received adequate supervision to prevent accidents. Specifically, the facility did not ensure that a gas-powered fireplace in the residents' common area of the dementia unit was set up in such a way that ensured the protection of residents from possible burns. Resident identifiers: 31, 37, and 49.
  2. E
    Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
    F811 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on interview and observation, the facility did not ensure that 3 of 25 sample residents were provided assistance with dining by a feeding assistant who had completed a state-approved training course before feeding residents. Specifically, music therapists and a community volunteer were feeding residents without training or supervision. Resident identifier: 2, 21, and 31.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation and interview, it was determined that the facility did not distribute and serve food in accordance with the professional standards of food service safety. Specifically, food items in a walk-in freezer were open to air and food items in the walk-in refrigerator were not dated or were past the use by period, the log on 2 refrigerators revealed the temperature was above a safe storage temperature, and there were chipped tiles in the food preparation area.
  4. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on record review the facility did not ensure that medical records were complete and accurate for 4 of 25 sampled residents. Specifically, resident Provider Order for Life-Sustaining Treatment (POLST) form did not match in their electronic medical record with the one in the paper chart and resident documents were in the wrong resident's medical record. Resident identifiers: 25, 39, 32, 8, and 38.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 25 sample residents, that the facility did not ensure that the interdisciplinary team (IDT) had evaluated and determined that the resident's right to self-administer medications was clinically appropriate. Specifically, a resident was observed to have medication at her bedside without staff supervision and had not been assessed to determine if she was able to self-administer medication. Resident identifier:
  6. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation, interview and record review, it was determined that for 1 of 25 sample residents, the facility did not provide the necessary services to maintain or improve the residents' activities of daily living. Specifically, a resident did not receive assistance with eating. Resident identifier: 48.
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation, interview and record review it was determined that the facility did not maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight, unless the resident's clinical condition demonstrated that this was not possible. Specifically, a resident that lost weight and nutritional interventions developed were not implemented. Resident identifier: 48.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 18, 2022
    Inspectors wroteBased on observation, interview, and record review it was determined, for 2 of 25 sample residents, that the facility did not ensure that a resident who needed respiratory care was provided such care, consistent with professional standards of practice. Specifically, residents with oxygen did not have their tubing and the humidifier changed. Resident identifiers: 8 and 32.

Fines and payment denials

DatePenaltyAmount or length
April 13, 2026Payment Denial 7 days from May 15, 2026

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeUtahUnited States
All nursing staff (RN, LPN and aides)4.064.093.86
Registered nurses1.301.250.69
All nursing staff on weekends3.663.583.42
Nurse aides2.53
Licensed practical nurses0.23
Nursing staff turnover (share who left in a year)47.2%50.7%45.8%
Registered nurse turnover16.7%40.6%42.9%
Administrators who left0

CMS expects 3.71 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.22 on weekdays and 3.66 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.42 in April to June 2025 to 4.06 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.061.304.223.66 0.0%0 of 9066
Oct to Dec 20254.121.284.263.76 0.0%0 of 9265
Jul to Sep 20254.441.324.564.13 0.0%0 of 9261
Apr to Jun 20254.421.344.584.03 0.0%0 of 9162
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Utah, Jan to Mar 20263.911.114.103.442.8%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeUtahUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.311.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.21.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.92.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.00.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.415.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.33.94.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.814.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.216.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.511.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.41.8

Owners and operators

Legal business name: MILFORD MEMORIAL HOSPITAL.

NameRoleTypeShareSince
Barton, MichelleCorporate officerIndividual10/02/2022
Erickson, BryanCorporate officerIndividual10/02/2022
Sunshine Terrace Foundation, IncOperational/managerial controlOrganization10/02/2022
Erickson, BryanOperational/managerial controlIndividual10/02/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on April 13, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on April 13, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on April 13, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on April 13, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."

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Utah contacts for a concern about a nursing home

These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.

Common questions

What is Sunshine Terrace Skilled Nursing's Medicare star rating?
CMS rates Sunshine Terrace Skilled Nursing 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sunshine Terrace Skilled Nursing get at its last inspection?
16 health deficiencies at the standard inspection on April 13, 2026. The Utah average is 8.8.
Has Sunshine Terrace Skilled Nursing been fined?
CMS lists no fines in the last three years.
Does Sunshine Terrace Skilled Nursing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sunshine Terrace Skilled Nursing?
CMS lists 4 owners and managers. Legal business name: MILFORD MEMORIAL HOSPITAL.

Sources

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