Terrace of Jacksonville, the
10680 Old St. Augustine Rd, Jacksonville, FL 32257 · Duval County · (904) 268-4953
180 certified beds, about 173 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1982
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105423 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 7, 2026, inspectors cited 3 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 7 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.96 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
44.8% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
May 7, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on food service observations, staff interviews, and facility policy and procedure review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness, with the potential to affect all residents who consumed foods from the facility, by failing to ensure food items were properly labeled and dated in both the main kitchen and nourishment rooms. This deficient practice prevents staff from determining appropriate use and increases the risk of pathogen exposure.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure the resident's right to a dignified existence by leaving a urinary catheter collection bag uncovered for one (Resident #81) of seven residents observed with urinary catheters, from a total survey sample of 52 residents.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, record reviews and staff interviews, the facility failed to ensure a medication error rate of less than 5% based on three errors out of 27 opportunities for error, resulting in an error rate of 14% and impacting two (Residents #171 and #86) of seven residents observed during medication administration, from a total survey sample of 50 residents. Failure to administer medications as ordered and to follow recognized standards of practice could result in medication side effects and/or potential harm to residents.
August 15, 2024Standard inspection · 1 citation
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on observations, interviews, record reviews, and facility policy and procedure review, the facility failed to provide two (Residents #82 and #62) of four residents with diagnoses of a serious mental illness (SMI) with Level II preadmission screening and resident review (PASRR) screenings as required, from a total survey sample of 34 residents.
May 21, 2024Complaint inspection · 1 citation
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record reviews, interviews, and facility policy and procedure review, the facility failed to ensure a refund was issued to the resident or resident representative within 30 days from the resident's date of discharge from the facility for three (Residents #1, #5, and #6) of six residents sampled for refunds.
August 11, 2022Standard inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that one (Resident #33) of 45 residents receiving respiratory care, from a total of 27 sampled residents, had a care plan in place for oxygen as ordered.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, staff interviews, medical record review, and facility policy review, the facility had a medication error rate greater than 5%. The error rate was calculated based on 33 observations, in which there were a total of two errors observed. This resulted in an error rate of 6.06% involving one (Resident #64) of five residents observed.
Fire safety inspections
1 fire safety citation on file: 1 on May 7, 2026.
Every fire safety citation1 citation
- D Have exits that are accessible at all times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.96 | 3.82 | 3.86 |
| Registered nurses | 0.36 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.75 | 3.49 | 3.42 |
| Nurse aides | 2.65 | ||
| Licensed practical nurses | 0.96 | ||
| Nursing staff turnover (share who left in a year) | 44.8% | 41.4% | 45.8% |
| Registered nurse turnover | 25.0% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.04 on weekdays and 3.75 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.82 in April to June 2025 to 3.96 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.96 | 0.36 | 4.04 | 3.75 | 0.0% | 0 of 90 | 173 |
| Oct to Dec 2025 | 3.97 | 0.34 | 4.03 | 3.81 | 0.0% | 0 of 92 | 174 |
| Jul to Sep 2025 | 3.79 | 0.36 | 3.85 | 3.64 | 0.0% | 0 of 92 | 175 |
| Apr to Jun 2025 | 3.82 | 0.32 | 3.89 | 3.64 | 0.0% | 0 of 91 | 175 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.6 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.2 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.7 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.2 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.1 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.2 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.1 | 1.8 |
Owners and operators
Legal business name: TERRACE OF JACKSONVILLE LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Botanical Trust | 5% or greater direct ownership interest | Organization | 25% | 05/01/2014 |
| Jv LTC Holdings LLC | 5% or greater direct ownership interest | Organization | 67% | 01/01/2022 |
| Wirtenberg, David | 5% or greater indirect ownership interest | Individual | 45% | 01/01/2022 |
| Wirtenberg, David | Managing control - governing body | Individual | 01/01/2022 | |
| Roth, Daniel | Corporate officer | Individual | 10/01/2023 | |
| Jv LTC Holdings LLC | Operational/managerial control | Organization | 01/01/2022 | |
| Roth, Daniel | Operational/managerial control | Individual | 07/18/2024 | |
| Wirtenberg, David | Operational/managerial control | Individual | 07/18/2024 | |
| Cantrell, Ammala | Adp of the SNF | Individual | 04/01/2013 | |
| Furtado, Susana | Adp of the SNF | Individual | 07/18/2024 | |
| Roth, Daniel | Adp of the SNF | Individual | 07/18/2024 | |
| Wirtenberg, David | Adp of the SNF | Individual | 01/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 7, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 7, 2026: "Ensure medication error rates are not 5 percent or greater."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on August 15, 2024: "PASARR screening for Mental disorders or Intellectual Disabilities"
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 7, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- River Garden Hebrew Home for the Aged Jacksonville, 1.1 mi · 5 of 5 stars · 2 citations
- Aviata at San Jose Jacksonville, 1.9 mi · 3 of 5 stars · 10 citations
- Westminster Woods on Julington Creek Jacksonville, 4.5 mi · 5 of 5 stars · 0 citations
- Life Care Center of Jacksonville Jacksonville, 4.7 mi · 5 of 5 stars · 3 citations
- Woodland Grove Healthcare & Rehabilitation Center Jacksonville, 5.1 mi · 5 of 5 stars · 5 citations
- Bartram Crossing Jacksonville, 5.3 mi · 2 of 5 stars · 13 citations
- Aviata at Jacksonville Jacksonville, 5.3 mi · 3 of 5 stars · 22 citations
- Regents Park of Jacksonville Jacksonville, 5.4 mi · 4 of 5 stars · 11 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Terrace of Jacksonville, the's Medicare star rating?
- CMS rates Terrace of Jacksonville, the 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Terrace of Jacksonville, the get at its last inspection?
- 3 health deficiencies at the standard inspection on May 7, 2026. The Florida average is 7.1.
- Has Terrace of Jacksonville, the been fined?
- CMS lists no fines in the last three years.
- Does Terrace of Jacksonville, the accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Terrace of Jacksonville, the?
- CMS lists 12 owners and managers. Legal business name: TERRACE OF JACKSONVILLE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.