Find a nursing home

Home / Florida / Jacksonville

Bartram Crossing

6209 Brooks Bartram Drive, Jacksonville, FL 32258 · Duval County · (904) 824-3326

100 certified beds, about 109 residents a day · Non profit - Corporation · Medicare and Medicaid since 1989

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 105645 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 26, 2026, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 13 health citations since June 2022, 3 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 1 fine totaling $144,035 in the last three years; the largest was $144,035, and the latest is dated December 10, 2025.

Nurses and nurse aides worked 4.43 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.96 of those hours.

28.4% of nursing staff left within the year CMS measured (Florida average 41.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
1L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
0E
3F
Potential for minimal harm
0A
0B
0C
March 26, 2026Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observations, staff interviews, and facility policy review, the facility failed to maintain sanitary conditions and proper food storage practices in the nourishment room on the 300 hallway, by failing to 1) Have a plate warming unit that was free of brown liquid residue, 2) Have a microwave free of food splatter, dried residue, and debris on the interior surfaces, including the top, sides, and base of the unit, and 3) Label and date bread stored in the cabinet above the microwave. These failures had the potential to negatively impact all residents who received food from the nourishment room.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 11, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide resident dignity by leaving a urinary catheter collection bag uncovered for one (Resident #13) of five residents observed with urinary catheters, from a total sample of 42 residents.
December 10, 2025Complaint inspection · 3 citations
  1. L
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2026
    Inspectors wroteBased on a review of the facility's policy titled QAPI (Quality Assurance and Performance Improvement) Plan, facility and resident records and staff interviews, the facility failed to have an effective QAPI process that utilized adverse incident data to identify root cause analyses (RCAs), develop effective performance improvement activities to prevent recurrence of an avoidable injury after one (Resident #2) of seven residents reviewed for falls fell in the presence of Certified Occupational Therapy Assistant (COTA) A while not wearing a physician's ordered leg brace during a therapy session. [...]
  2. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2026
    Inspectors wroteBased on a review of facility and resident records, resident and staff interviews, and a review of facility policies titled Abuse, Neglect and Exploitation, Fall and Injury Reduction Best Practice Guidelines, and Bathroom Safety Best Practice, the facility failed to ensure sufficient safeguards and supervision to protect residents' right to be free from neglect by failing to ensure rehabilitation department staff were aware of, and implemented, care plan interventions to prevent two residents (Residents #2 and #1) from unavoidable falls with major injury, out of a total of seven residents reviewed for falls. On 11/10/25, the facility neglected to ensure that Resident #2 was wearing her physician-ordered hinged knee brace, locked in extension, while bearing weight on her right leg during a therapy session with Certified Occupational Therapy Assistant (COTA) A. [...]
  3. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 23, 2026
    Inspectors wroteBased on a review of facility and resident records, resident and staff interviews, and a review of the facility policy titled Fall and Injury Reduction Best Practice Guidelines and the Bathroom Safety Best Practice guidelines, the facility failed to ensure residents received adequate supervision and assistive devices to prevent unavoidable falls for two (Residents #2 and #1) of seven residents reviewed for falls. On 11/10/25 when Resident #2 was not wearing her physician-ordered hinged knee brace, she attended a therapy session with Certified Occupational Therapy Assistant (COTA) A. [...]
May 23, 2024Standard inspection · 1 citation
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 20, 2024
    Inspectors wroteBased on kitchen food service observations, staff interviews, facility document review, and facility policy and procedure review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness with the potential to affect all residents who consumed foods from the facility, by failing to 1) Date mark numerous open bundles of bread on the bread rack, 2) Clean grease buildup inside and around the door area of the convection oven, and 3) Clean food debris stuck on and around the safety guard of the mixer. Food handling and sanitation is important in health care settings serving nursing home residents. Unsafe food handling practices represent a potential source of pathogen exposure.
November 3, 2023Complaint inspection · 3 citations
  1. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2023
    Inspectors wroteBased on record reviews, interviews, and facility policy and procedure review, the facility failed to notify the resident, the resident's representative, and the office of the Long-Term Care Ombudsman of the resident's transfer and the reasons for the transfer in writing for one (Resident #1) of three residents reviewed for hospitalization.
  2. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2023
    Inspectors wroteBased on record reviews, interviews, and facility policy and procedure review, the facility failed to provide written information prior to hospital transfer that notified the resident/resident representative of the facility's bed hold policy for one (Resident #1) of three residents reviewed for hospital transfer.
  3. D
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 1, 2023
    Inspectors wroteBased on record reviews and interviews, the facility failed to permit a resident to return after a transfer to the hospital for one (Resident #1) of three residents reviewed for transfer/discharge.
June 23, 2022Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 23, 2022
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure proper sanitation and food storage practices were adhered to in order to prevent the outbreak of foodborne illnesses.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 23, 2022
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan, by failing to ensure that two (Residents #23 and #73) of 25 sampled residents received care as ordered by the physician. Resident #73 had orders for follow up with oncology due to a history of breast cancer, and Resident #23 had orders for laboratory diagnostic tests. These orders were not carried out.
  3. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 23, 2022
    Inspectors wroteBased on interviews and record reviews, the facility failed to review gradual dose reduction recommendations for one (Resident #73) of five residents selected for psychotropic drug review from a total sample of 25 residents.
  4. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 23, 2022
    Inspectors wroteBased on observations, resident and staff interviews, and resident and facility record reviews, the facility failed to maintain complete and accurate medical records for one (Resident #74) of two residents reviewed for non-pressure skin conditions, from a total of 25 residents in the sample.

Fire safety inspections

1 fire safety citation on file: 1 on May 23, 2024.

Every fire safety citation1 citation
  1. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 23, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 10, 2025Fine $144,035

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)4.433.823.86
Registered nurses0.960.730.69
All nursing staff on weekends4.103.493.42
Nurse aides2.27
Licensed practical nurses1.20
Nursing staff turnover (share who left in a year)28.4%41.4%45.8%
Registered nurse turnover13.6%46.0%42.9%
Administrators who left0

CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.56 on weekdays and 4.10 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.35 in April to June 2025 to 4.43 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.430.964.564.10 0.0%0 of 90109
Oct to Dec 20254.650.914.804.27 0.0%0 of 92106
Jul to Sep 20254.490.904.634.14 0.0%0 of 92111
Apr to Jun 20254.350.864.494.00 0.0%0 of 91112
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

JobMedianMiddle halfEmployed
Florida, all employers
CNAs (nursing assistants)$18.03$17.33 to $20.3496,960
LPNs and LVNs$29.70$28.14 to $31.1138,620
Registered nurses$40.48$37.82 to $48.64229,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Bartram Crossing. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.98.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.40.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.80.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.82.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.59.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.64.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.08.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.226.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.89.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.12.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.21.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Bartram Crossing's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.9% this home

Better than the national rate

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 1,312 eligible stays.

Potentially preventable readmissions

11.7% this home

No different from the national rate

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 1,310 eligible stays.

Infections that led to a hospital stay

5.1% this home

Better than the national rate

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 695 eligible stays.

Self-care and mobility at discharge

40.0% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 558 residents counted.

Falls with major injury

0.1% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 679 residents counted.

New or worsened pressure ulcers

1.3% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 678 residents counted.

Medication list given at discharge

99.7% this home

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 570 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BROOKS SKILLED NURSING FACILITY, A, INC..

NameRoleTypeShareSince
Brooks Skilled Nursing, Inc.5% or greater direct ownership interestOrganization100%06/01/2010
Genesis Health Inc5% or greater indirect ownership interestOrganization100%04/28/1982
Baer, DouglasCorporate directorIndividual06/01/2010
Mann, EricCorporate directorIndividual02/01/2023
Derienzo, VictorCorporate officerIndividual02/01/2023
Tabor, JamesCorporate officerIndividual02/28/2022
Allen, JenniferOperational/managerial controlIndividual02/10/2025
Lei, MarcOperational/managerial controlIndividual02/01/2023
Xie, ChonglunOperational/managerial controlIndividual01/01/2020
Lei, MarcAdp of the SNFIndividual02/01/2023
Xie, ChonglunAdp of the SNFIndividual02/24/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 26, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on March 26, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on December 10, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on December 10, 2025: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."

Other nursing homes nearby

Assisted living in Jacksonville

Licensed assisted living homes in the same town or within 5 miles, each with its Florida inspection record.

Assisted living in Florida

Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bartram Crossing's Medicare star rating?
CMS rates Bartram Crossing 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bartram Crossing get at its last inspection?
2 health deficiencies at the standard inspection on March 26, 2026. The Florida average is 7.1.
Has Bartram Crossing been fined?
Yes. CMS lists 1 fine totaling $144,035 in the last three years.
Does Bartram Crossing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bartram Crossing?
CMS lists 11 owners and managers. Legal business name: BROOKS SKILLED NURSING FACILITY, A, INC..

Sources

Find a nursing home Read an inspection