The Manor at Greendale
2101 Greendale Boulevard, Findlay, OH 45840 · Hancock County · (419) 422-3978
77 certified beds, about 68 residents a day · For profit - Corporation · Medicare and Medicaid since 1976
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365337 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 27, 2025, inspectors cited 6 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 9 health citations since April 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.79 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.
38.7% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Hcf Management, an affiliated group of 22 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
204/21
106/23
602/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
2E
0F
Potential for minimal harm
0A
0B
0C
February 27, 2025Standard inspection · 6 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, medical record review, resident interview, and staff interview the facility failed to ensure residents seated at the same table were served meals together. This directly affected four residents, #08, #20, #33, and #55, in the main dining room and one resident, #64, in the memory care dining room. The facility census was 73.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, resident interview, review of the medical record, and review of facility policy, the facility failed to ensure staff used appropriate hand hygiene while distributing meal trays to residents. This affected seven residents (#1, #2, #4, #5, #17, #32 and #33) served meal trays on the C-Hall, with the potential to affect all 14 residents (#1, #2, #4, #5, #7, #11, #17, #22, #32, #33, #37, #52, #58, and #222) residing on C-Hall who receive meal trays. The facility also failed to ensure staff wore appropriate personal protective equipment (PPE) when entering a resident room who was in droplet precaution. This affected one resident (#2) of one resident reviewed for transmission-based precautions (TBP). Additionally, the facility failed to ensure resident's catheter collection bags were maintained off the floor and in a safe and sanitary manner. [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, observations, staff interviews, and review of facility policy the facility failed to ensure a resident's bed was in the lowest position. This affected one resident (Resident #222) of two residents reviewed for accidents. The facility census was 73.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on medical record review, observation, staff interview, resident interview, and review of facility policy the facility failed to ensure oxygen was administered as ordered. This affected one Resident (#222) of 19 Residents reviewed for the use of oxygen. The facility identified 19 resident on oxygen therapy (#7, #14, #16, #17, #18, #22, #23, #24 #30, #32, #37, #39, #43, #51, #55, #63, #176, #178, #222). The facility census was 73.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, review of the medical record, and review of the facility policy, the facility failed to ensure medication was stored appropriately. This affected one resident (#173) of the 16 residents (#6, #10, #12, #14, #19, #20, #21, #26, #36, #45, #173, #174, #176, #177, #178, and #179) who received medication from the E-Hall medication cart. The facility census was 73.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to ensure accurate and complete documentation in resident records. This directly affected one resident, #178, of 18 records reviewed for complete documentation. The facility census was 73.
June 14, 2023Standard inspection · 1 citation
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on resident interview, staff interview, review of admission agreement, and facility policy the facility failed to honor a resident's choice to smoke. This affected one (Resident #27) of five residents reviewed for choices regarding smoking. The facility census was 70.
April 19, 2021Standard inspection · 2 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to ensure residents nonverbal communication of hunger was responded to. This affected one (#53) of four residents observed on the secured unit who received meals in their rooms. The facility census was 65.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on review of resident funds records, staff interview, and review of facility policy, the facility failed to return resident funds to the resident's responsible party within 30 days of the resident's death. This affected one resident (#165) of one resident reviewed for discharge funds. The facility census was 65.
Fire safety inspections
8 fire safety citations on file: 4 on February 27, 2025, 3 on June 14, 2023, 1 on April 19, 2021.
Every fire safety citation8 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet other general requirements that are deficient.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have proper power supply for life support equipment.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Have exits that are accessible at all times.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.79 | 3.69 | 3.86 |
| Registered nurses | 0.52 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.28 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 1.13 | ||
| Nursing staff turnover (share who left in a year) | 38.7% | 48.7% | 45.8% |
| Registered nurse turnover | 40.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.01 on weekdays and 3.26 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.77 in April to June 2025 to 3.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.79 | 0.52 | 4.01 | 3.26 | 0.0% | 0 of 90 | 68 |
| Oct to Dec 2025 | 3.71 | 0.46 | 3.94 | 3.12 | 0.1% | 1 of 92 | 67 |
| Jul to Sep 2025 | 3.41 | 0.45 | 3.62 | 2.86 | 0.2% | 0 of 92 | 69 |
| Apr to Jun 2025 | 3.77 | 0.48 | 3.99 | 3.20 | 0.3% | 0 of 91 | 67 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.7 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.7 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.0 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.6 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.8 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.4 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: HCF OF FOX RUN, INC.. CMS links this home to Hcf Management, a group of 22 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Joann C. Unverferth 11-29-04 Revocable Trust Fbo Kendra M. Unverferth | 5% or greater indirect ownership interest | Organization | 6% | 05/01/2025 |
| Joann C. Unverferth 11-29-04 Revocable Trust Fbo Kevan R. Unverferth | 5% or greater indirect ownership interest | Organization | 6% | 05/01/2025 |
| Joann C. Unverferth 12-29-04 Revocable Trust | 5% or greater indirect ownership interest | Organization | 7% | 05/01/2025 |
| Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kendra M. U | 5% or greater indirect ownership interest | Organization | 9% | 05/01/2025 |
| Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kerri a. Ro | 5% or greater indirect ownership interest | Organization | 9% | 05/01/2025 |
| Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kevan R. Un | 5% or greater indirect ownership interest | Organization | 9% | 05/01/2025 |
| Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kristen S. | 5% or greater indirect ownership interest | Organization | 9% | 05/01/2025 |
| Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kyle J. Unv | 5% or greater indirect ownership interest | Organization | 9% | 05/01/2025 |
| Kerri a. Romes 11-28-18 Business Trust | 5% or greater indirect ownership interest | Organization | 6% | 05/01/2025 |
| Kristen S. Stechschulte 02-21-20 Business Trust | 5% or greater indirect ownership interest | Organization | 6% | 05/01/2025 |
| Kyle J. Unverferth 02-21-20 Business Trust | 5% or greater indirect ownership interest | Organization | 6% | 05/01/2025 |
| Foster-Bledsoe, Sarah | Corporate director | Individual | 02/02/2019 | |
| Romes, Kerri | Corporate director | Individual | 03/29/2019 | |
| Kimmel, Lacy | Corporate officer | Individual | 10/31/2025 | |
| Langhals, Luke | Corporate officer | Individual | 10/31/2025 | |
| Romes, Kerri | Corporate officer | Individual | 11/01/2019 | |
| Shaw, Anthony | Corporate officer | Individual | 01/01/2016 | |
| Hcf Management, Inc. | Operational/managerial control | Organization | 11/18/2002 | |
| Foster-Bledsoe, Sarah | Operational/managerial control | Individual | 02/02/2019 | |
| Romes, Kerri | Operational/managerial control | Individual | 11/01/2019 | |
| Shaw, Anthony | Operational/managerial control | Individual | 06/26/2015 | |
| Romes, Kerri | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/03/2026 | |
| Hcf Management, Inc. | Adp of the SNF | Organization | 07/07/2025 | |
| Foster-Bledsoe, Sarah | Adp of the SNF | Individual | 02/02/2019 | |
| Kimmel, Lacy | Adp of the SNF | Individual | 10/31/2025 | |
| Langhals, Luke | Adp of the SNF | Individual | 10/31/2025 | |
| Romes, Kerri | Adp of the SNF | Individual | 01/01/2019 | |
| Shaw, Anthony | Adp of the SNF | Individual | 06/26/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 27, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 27, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on February 27, 2025: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on February 27, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Fox Run Manor Findlay, 2 mi · 2 of 5 stars · 43 citations
- Birchaven Retirement Village Findlay, 2 mi · 4 of 5 stars · 29 citations
- Heritage the Findlay, 3.3 mi · 1 of 5 stars · 44 citations
- Briar Hill Health Campus North Baltimore, 9.2 mi · 5 of 5 stars · 11 citations
- Serenity Spring Senior Living at Arlington Arlington, 11.2 mi · 3 of 5 stars · 22 citations
- Independence House Fostoria, 11.4 mi · 4 of 5 stars · 11 citations
- St. Catherine's C C of Fostoria Fostoria, 12.8 mi · 3 of 5 stars · 22 citations
- Good Shepherd Home Fostoria, 12.8 mi · 4 of 5 stars · 33 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is The Manor at Greendale's Medicare star rating?
- CMS rates The Manor at Greendale 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Manor at Greendale get at its last inspection?
- 6 health deficiencies at the standard inspection on February 27, 2025. The Ohio average is 10.5.
- Has The Manor at Greendale been fined?
- CMS lists no fines in the last three years.
- Does The Manor at Greendale accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Manor at Greendale?
- CMS lists 28 owners and managers, and links the home to Hcf Management. Legal business name: HCF OF FOX RUN, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.