Serenity Spring Senior Living at Arlington
100 Powell Drive, Arlington, OH 45814 · Hancock County · (419) 365-5115
50 certified beds, about 42 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365887 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 9, 2026, inspectors cited 12 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 22 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists 5 fines totaling $20,265 in the last three years; the largest was $7,976, and the latest is dated February 20, 2024.
Nurses and nurse aides worked 3.14 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
36.1% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Continuum Healthcare, an affiliated group of 13 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.
July 9, 2026Standard inspection · 12 citations
- F Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteReview of Quality Assurance Performance Improvement (QAPI) sign-in sheets, interview, and policy review, the facility failed to ensure the medical director attended the meetings quarterly. This had the potential to affect all residents. The facility census was 44.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, review of the infection control documentation, observation, staff interview, and policy review, the facility failed to ensure infection control standards were implemented in the facility for medication administration. This affected seven residents (#43, #19, #34, #16, #25, #2, and #47) of seven residents observed for medication administration. Furthermore, the facility failed to ensure infection surveillance in the facility. This had the potential to affect all residents. The facility failed to ensure Enhanced Barrier Precautions (EBP) and Contact Precautions (CP) signs were posted per the physician orders. This affected two residents (#3 and #15). Additionally, the facility failed to wear the appropriate Personal Protective Equipment (PPE) for residents in EBP and CP. This affected two (#28 and #46). The facility census was 44.
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on review of the facility infection control binder, staff interview, and policy review, the facility failed to ensure McGeer's criteria/antibiotic stewardship were followed prior to administration of antibiotics. This had the potential to affect all residents. The facility census was 44.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of personnel files and interview, the facility failed to ensure Certified Nursing Assistants (CNAs) had 12 hours of annual in-services as required. This affected three CNAs (#109, #110, and #162) of three CNA personnel files reviewed and had the potential to affect all 44 residents in the facility. The facility census was 44. Review of CNA #109's personnel file revealed a date of hire of 04/30/26. Further review of her personnel file revealed no evidence of any training hours since the last recertification survey on 04/18/24. Review of CNA #110's personnel file revealed a date of hire of 05/28/26. Further review of her personnel file revealed no evidence of any training hours since the last recertification survey on 04/18/24. Review of CNA #162's personnel file revealed a date of hire of 06/18/25. [...]
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on review of Resident Council minutes, interviews, and policy review, the facility failed to respond to concerns in a timely manner and report to the council the steps taken to rectify any concerns. This affected six residents (#1, #3, #6, #18, #20, and #34) of six residents who regularly attended Resident Council meetings. The facility census was 44.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, observation, interview, and policy review, the facility failed to ensure a dignity bag was placed on a foley catheter bag. This affected one (#46) of one resident reviewed for foley catheters. The facility census was 44.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and policy review the facility failed to ensure comprehensive care plan reflected the residents' current status. This affected three (#15, #4, and #3) of 15 residents reviewed for care plans. The facility census was 44. 1. Review of medical record for Resident #15 revealed an admission date of 07/01/24 with diagnoses including but not limited to cognitive communication deficit, cerebral infarction, acute kidney failure, and adult failure to thrive. Review of physician orders revealed enhanced barrier precautions (EBP) for Extended-Spectrum Beta-Lactamase (ESBL) and cleanse left lower extremity (LLE) wound with wound cleanser, pat dry, cover with bordered gauze every day shift and as needed. Review of care plan dated 07/01/26 revealed no care plan regarding EBP or wound to LLE. Interview on 07/09/26 at 8:29 A.M. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, observation, staff interview, and policy review, the facility failed to ensure the care plan was updated to include fall interventions. This affected one (Resident #10) of 14 residents reviewed for care plans. The facility census was 44.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on record review, observation, interview, and policy review, the facility failed to ensure palm protectors were applied as ordered. This affected one (#28) resident of one resident reviewed for splints/braces. The facility census was 44.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on medical record review, observation, staff interview, and policy review, the facility failed to ensure a Peripherally Inserted Central Catheter (PICC) line dressing was changed per professional standards of practice. Furthermore, the facility failed to ensure a PICC line was flushed per professional standards of practice. This affected one resident (#3) of one resident reviewed for PICC lines. The facility census was 44.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure insulin was labeled with an open date and failed to ensure expired insulin pens were properly disposed of. This affected three residents (#9, #14, and #27) of three residents reviewed for medication storage. The facility census was 44.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, interview, and policy review the facility failed to ensure the medical records were accurate and complete. This affected two (#15 and #46) of two residents reviewed for medical record documentation. The facility census was 44.
April 18, 2024Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure open food products were dated and covered in the kitchen. This had the potential to affect all 33 residents who the facility identified to all receive food from the kitchen. The facility census was 33.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on the facility's water management program information, staff interview, review of the Centers for Disease Control (CDC) guidance, and review of the facility policy, the facility failed to have an appropriate Legionella water management program in place. This had the potential to affect all 33 residents in the facility.
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the medical record, staff interview, and facility policy review, the facility failed to complete for advanced directives for six (#2, #15, #22, #24, #28, and #30) of six residents reviewed for advanced directives and one (#22) resident reviewed hospice. The facility census was 33.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure communication was maintained between the facility and dialysis center. This affected one (Resident #2) of one reviewed for dialysis. The facility census was 33.
July 6, 2023Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and review of the facility policy, the facility failed to ensure proper hand hygiene was used during food preparation and dishwashing. This affected one resident (#11) and had the potential to affect all 36 residents residing in the facility. The facility census was 36.
- E Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on record review, observation, and staff interview, the facility failed to provide adequate portions of protein to residents on texture modified diets. This affected seven residents (#6, #12, #19, #23, #27, #29, and #91) identified by the facility to be on texture modified diets. The facility census was 36.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on medical record review, observations, resident and staff interview and policy review, the facility failed to ensure the call lights were within reach of residents. This affected one (Resident #12) of five residents reviewed for call lights. The facility census was 36.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy, the facility failed to ensure fall interventions were in place for a resident with a history of falling. This affected one (Resident #17) of four residents reviewed for falls. The facility census was 36.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review, observation, staff interview, and review of the facility policy, the facility failed to ensure a resident who was on a fluid restriction had fluid allowances designated to ensure staff knew how much to give the resident at meals, snacks, and medication pass. This affected one (Resident #17) of one resident reviewed on a fluid restriction. The facility census was 36.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review, review of facility's infection control logs, and staff interview, the facility failed to ensure residents were receiving the correct antibiotics. This affected one (Resident #17) of five residents reviewed for antibiotic medications. The facility census was 36.
Fire safety inspections
20 fire safety citations on file: 6 on July 9, 2026, 8 on April 18, 2024, 6 on July 6, 2023.
Every fire safety citation20 citations
- F Have an alternate power supply for its alarm system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Have simulated fire drills held at unexpected times.
- E Provide a written emergency evacuation plan.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Use approved construction type or materials.
- E Inspect, test, and maintain automatic sprinkler systems.
- C Develop and maintain an Emergency Preparedness Program (EP).
- C Address subsistence needs for staff and patients.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 20, 2024 | Fine | $3,798 |
| February 12, 2024 | Fine | $3,418 |
| January 22, 2024 | Fine | $7,976 |
| January 8, 2024 | Fine | $1,899 |
| December 18, 2023 | Fine | $3,174 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.14 | 3.69 | 3.86 |
| Registered nurses | 0.58 | 0.64 | 0.69 |
| All nursing staff on weekends | 2.84 | 3.28 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.54 | ||
| Nursing staff turnover (share who left in a year) | 36.1% | 48.7% | 45.8% |
| Registered nurse turnover | 33.3% | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.27 on weekdays and 2.84 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.14 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.14 | 0.58 | 3.27 | 2.84 | 0.7% | 0 of 90 | 42 |
| Oct to Dec 2025 | 3.08 | 0.58 | 3.17 | 2.83 | 0.0% | 0 of 92 | 44 |
| Jul to Sep 2025 | 3.13 | 0.59 | 3.28 | 2.75 | 0.0% | 0 of 92 | 44 |
| Apr to Jun 2025 | 3.41 | 0.68 | 3.63 | 2.87 | 0.0% | 0 of 91 | 40 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.0 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.2 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.8 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.9 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.7 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.3 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.4 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: ARLINGTON SNF OPCO LLC. CMS links this home to Continuum Healthcare, a group of 13 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Arlington SNF Member LLC | Direct ownership interest | Organization | 12/01/2023 | |
| Bruckstein, Daniel | Direct ownership interest | Individual | 12/01/2023 | |
| Arlington SNF Realty LLC | 5% or greater mortgage interest | Organization | 12/01/2023 | |
| Litman, Warren | Corporate director | Individual | 06/01/2024 | |
| Dorn, Cheryl | Corporate officer | Individual | 12/01/2023 | |
| Mandelbaum, Daniel | Corporate officer | Individual | 12/01/2023 | |
| Continuum Healthcare I Inc. | Operational/managerial control | Organization | 12/01/2023 | |
| Dorn, Cheryl | Operational/managerial control | Individual | 12/01/2023 | |
| Litman, Warren | Operational/managerial control | Individual | 06/01/2024 | |
| Mandelbaum, Daniel | Operational/managerial control | Individual | 12/01/2023 | |
| Pina, Kimberly | Operational/managerial control | Individual | 12/01/2023 | |
| Singh, Parminder | Operational/managerial control | Individual | 12/01/2023 | |
| Eisenberg, Andrew | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/30/2025 | |
| Arlington SNF Member LLC | Adp of the SNF | Organization | 12/01/2023 | |
| Arlington SNF Realty LLC | Adp of the SNF | Organization | 12/01/2023 | |
| Continuum Healthcare I Inc. | Adp of the SNF | Organization | 11/18/2025 | |
| Bruckstein, Daniel | Adp of the SNF | Individual | 12/01/2023 | |
| Pina, Kimberly | Adp of the SNF | Individual | 12/01/2023 | |
| Singh, Parminder | Adp of the SNF | Individual | 12/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on July 9, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on July 9, 2026: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 9, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 9, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.84 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Fox Run Manor Findlay, 10.5 mi · 2 of 5 stars · 43 citations
- Birchaven Retirement Village Findlay, 10.5 mi · 4 of 5 stars · 29 citations
- The Manor at Greendale Findlay, 11.2 mi · 5 of 5 stars · 9 citations
- Vancrest of Ada Ada, 12 mi · 2 of 5 stars · 20 citations
- Mennonite Memorial Home Bluffton, 12.3 mi · 3 of 5 stars · 29 citations
- Heritage the Findlay, 12.6 mi · 1 of 5 stars · 44 citations
- Willow Ridge of Mennonite Home Communities of Ohio Bluffton, 13.1 mi · 5 of 5 stars · 23 citations
- Kenton Nursing and Rehabilitation Center Kenton, 17.4 mi · 3 of 5 stars · 39 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Serenity Spring Senior Living at Arlington's Medicare star rating?
- CMS rates Serenity Spring Senior Living at Arlington 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Serenity Spring Senior Living at Arlington get at its last inspection?
- 12 health deficiencies at the standard inspection on July 9, 2026. The Ohio average is 10.5.
- Has Serenity Spring Senior Living at Arlington been fined?
- Yes. CMS lists 5 fines totaling $20,265 in the last three years.
- Does Serenity Spring Senior Living at Arlington accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Serenity Spring Senior Living at Arlington?
- CMS lists 19 owners and managers, and links the home to Continuum Healthcare. Legal business name: ARLINGTON SNF OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.