The Pines Healthcare Center
3015 17th Street Nw, Canton, OH 44708 · Stark County · (330) 454-6508
80 certified beds, about 78 residents a day · For profit - Corporation · Medicare and Medicaid since 1992
Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365862 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 19, 2026, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 19 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.36 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.
37.7% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
609/23
110/23
306/24
205/25
705/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
0E
3F
Potential for minimal harm
0A
1B
0C
May 19, 2026Standard inspection, Complaint inspection · 7 citations
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interviews and record reviews, the facility failed to obtain informed consent prior to the administration of psychotropic medications for two Residents (#22 and #73) of five residents reviewed for unnecessary medications. The facility census was 77.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews and interviews, the facility failed to develop comprehensive care plans Residents #4 and #85. This affected two residents (#4 and #85) of two residents who were investigated for comprehensive care plans. The facility census was 77.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on medical record review, observation, policy review, and interview, the facility failed to ensure non-pressure related skin impairment was comprehensively assessed. This affected one (Resident #28) of two residents reviewed for non-pressure related skin impairment. The facility census was 77.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure timely incontinence care. This affected one resident (#37) of four residents reviewed for bowel and bladder incontinence and had the potential to affect 42 residents (#8, #10, #11, #12, #13, #16, #17, #19, #20, #23, #24, #27, #28, #29, #32, #36, #37, #38, #39, #40, #41, #42, #43, #46, #47, #48, #54, #56, #59, #60, #61, #65, #66, #67, #68, #69, #72, #77, #78, #79, #86, and #89) identified by the facility as incontinent. The facility census was 77.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review and interview, the facility failed to maintain accurate and comprehensive medical records for two (Residents #10 and #28) of 34 residents whose records were reviewed. The facility census was 77.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation, interview, and policy review, the facility failed to follow enhanced barrier precautions (EBP) (an infection control measure used to prevent the spread of multi drug resistant organisms) during wound care. This affected one (Resident #11) of six residents reviewed for infection control and had the potential to affect 17 additional residents (#9, #19, #20, #29, #35, #39, #44, #48, #54, #56, #58, #66, #67, #72, #75, #86, and #87) identified as being on EBP. The facility census was 77.
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record reviews and interviews, the facility failed to notify the State Ombudsman of transfers or discharges for four Residents (#3, #4, #28, and #85) of six residents reviewed for proper discharge processes. The facility census was 77.
May 21, 2025Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, observation, interview and policy review, the facility failed to ensure the treatment was completed as ordered for Resident #47's right lateral nose skin cancer. This finding affected one (Resident #47) of four residents reviewed for general skin conditions. The facility census was 72.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on record review, observation, interview and policy review, the facility failed to ensure a medication error rate of 5% or less. This finding affected one (Residents #8) of two residents observed for medication administration. A total of 30 medications were administered with two errors for a medication error rate of 6.67%.
June 26, 2024Complaint inspection · 3 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on medical record review, facility investigation review, self-reported incident review, facility policy review, and interviews, the facility failed to timely report an allegation of sexual abuse. This affected three (Resident #7, #10, and 14) of four residents reviewed for abuse. The facility census was 77.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, self-reported incident review, facility policy review, and interviews, the facility failed to complete an accurate smoking risk assessment for two residents (#7 and #12) and failed to ensure smoking supervision for Resident #7, who was severely cognitively impaired. This affected two (Resident #7 and #12) of four residents reviewed for accidents. The facility census was 77.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on medical record review, self-reported incident (SRI) review, facility investigation review, facility policy review, and interview, the facility failed to maintain complete medical records. This affected three (Resident #7, #10, and #14) of four residents reviewed for abuse. The facility census was 77.
October 2, 2023Complaint inspection · 1 citation
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, review of physician orders, review of medication information from Medscape and interview, the facility failed to ensure medications were administered in accordance with physician orders and manufacturer information. Four medication errors were identified out of 38 opportunities resulting in a 10.5% medication error rate. This affected three (Residents #11, #14, and #28) of three residents observed for medication administration.
September 14, 2023Standard inspection, Complaint inspection · 6 citations
- F Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Inspectors wroteBased on observation and interview, the facility failed to have sufficient dietary staff to serve meals timely. This had the potential to affect 70 of 70 resident who received meals from the kitchen, as Resident #60 received no food by mouth. The facility census was 71.
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on record review, observation and interviews the facility failed to ensure food was served at a palatable temperatures. This had the potential to affect 70 of 70 resident who received food from the kitchen, as Resident #60 received no food by mouth. The facility census was 71.
- F Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observation and interview, the facility failed to serve meals in a timely manner. This had the potential to affect 70 of 70 residents who received food from the kitchen. Resident #60 received no food by mouth. The facility census was 71.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to ensure Resident #2's care plan meetings were completed at least quarterly. This finding affected one (Resident #2) of four residents investigated for care planning.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a medication error rate of less than 5%. A total of 26 medications were administered with five medication errors for a medication error rate of 19.23%. This finding affected three residents (Residents #32, #53 and #66) of six residents observed for medication administration.
- D Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure Resident #39 received the appropriate food items to meet dietary needs identified on meal tickets. This finding affected one (Resident #39) of two residents reviewed for nutrition. The facility census was 71.
Fire safety inspections
13 fire safety citations on file: 7 on May 19, 2026, 2 on May 21, 2025, 4 on September 14, 2023.
Every fire safety citation13 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have an enclosure around a vertical opening shaft.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Have properly installed electrical wiring and gas equipment.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have proper medical gas storage and administration areas.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Have proper medical gas storage and administration areas.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Meet requirements for the use of electrical equipment.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.36 | 3.69 | 3.86 |
| Registered nurses | 0.54 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.00 | 3.28 | 3.42 |
| Nurse aides | 1.97 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 37.7% | 48.7% | 45.8% |
| Registered nurse turnover | 33.3% | 43.9% | 42.9% |
| Administrators who left | 2 |
CMS expects 4.40 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.51 on weekdays and 3.00 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.39 in April to June 2025 to 3.36 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.36 | 0.54 | 3.51 | 3.00 | 0.0% | 0 of 90 | 78 |
| Oct to Dec 2025 | 3.40 | 0.53 | 3.55 | 3.03 | 0.0% | 0 of 92 | 74 |
| Jul to Sep 2025 | 3.36 | 0.61 | 3.53 | 2.93 | 0.0% | 0 of 92 | 75 |
| Apr to Jun 2025 | 3.39 | 0.71 | 3.58 | 2.92 | 0.0% | 0 of 91 | 72 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.5 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.5 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.0 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.7 | 8.8 | 15.4 |
Owners and operators
Legal business name: 17TH ST LEASING CO LLC. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sxcy Mstr Lsco, LLC | 5% or greater direct ownership interest | Organization | 100% | 03/01/2018 |
| Health Care Lease Facilities, LLC | 5% or greater indirect ownership interest | Organization | 03/01/2018 | |
| Sxcy Holdings, LLC | 5% or greater indirect ownership interest | Organization | 03/01/2018 | |
| Romeo, Dominic | Corporate officer | Individual | 04/01/2023 | |
| Stoltz, Charles | Corporate officer | Individual | 03/01/2018 | |
| Wilheim, Ronald | Corporate officer | Individual | 03/01/2018 | |
| 17th Street Mgt Co., LLC | Operational/managerial control | Organization | 03/01/2018 | |
| Groves, Donna | Operational/managerial control | Individual | 04/14/2023 | |
| Hoffman, Scott | Operational/managerial control | Individual | 08/01/2023 | |
| Romeo, Dominic | Operational/managerial control | Individual | 04/01/2023 | |
| Strong, Chad | Operational/managerial control | Individual | 03/18/2025 | |
| 17th Street Mgt Co., LLC | Adp of the SNF | Organization | 06/24/2025 | |
| C.r. Stoltz Family Investment Company Inc | Adp of the SNF | Organization | 03/01/2018 | |
| C.r. Stoltz Irrevocable Trust | Adp of the SNF | Organization | 03/01/2018 | |
| Health Care Holdings, LLC | Adp of the SNF | Organization | 03/01/2018 | |
| Health Care Lease Facilities, LLC | Adp of the SNF | Organization | 03/01/2018 | |
| I. Rosedale Irrevocable Trust | Adp of the SNF | Organization | 03/01/2018 | |
| R.s. Wilheim Irrevocable Trust | Adp of the SNF | Organization | 03/01/2018 | |
| Ronald S Wilheim 2012 Spousal Trust | Adp of the SNF | Organization | 03/01/2018 | |
| Rosedale Family Investment Company, Inc | Adp of the SNF | Organization | 03/01/2018 | |
| Rrw, LLC | Adp of the SNF | Organization | 03/01/2018 | |
| S.l. Rosedale Irrevocable Trust | Adp of the SNF | Organization | 03/01/2018 | |
| Sxcy Holdings, LLC | Adp of the SNF | Organization | 03/01/2018 | |
| Wilheim Family Investment Company, Inc. | Adp of the SNF | Organization | 03/01/2018 | |
| Hoffman, Scott | Adp of the SNF | Individual | 08/01/2023 | |
| Strong, Chad | Adp of the SNF | Individual | 03/18/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on May 19, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 19, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on September 14, 2023: "Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on May 21, 2025: "Ensure medication error rates are not 5 percent or greater."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.00 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Hall of Fame Rehabilitation and Nursing Center Canton, 0.5 mi · 2 of 5 stars · 41 citations
- Astoria Skilled Nursing and Rehabilitation Canton, 0.6 mi · 1 of 5 stars · 55 citations
- Canton Christian Home Canton, 1.3 mi · 4 of 5 stars · 25 citations
- The Pavilion at Edgefield for Nursing and Rehabili Canton, 1.9 mi · 1 of 5 stars · 39 citations
- Bethany Nursing Home, Inc Canton, 2 mi · 2 of 5 stars · 45 citations
- McKinley Nursing Canton, 2.1 mi · 3 of 5 stars · 76 citations
- Gardens of Belden Village Canton, 2.7 mi · 1 of 5 stars · 37 citations
- Hanover Healthcare Center Massillon, 3.6 mi · 2 of 5 stars · 55 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is The Pines Healthcare Center's Medicare star rating?
- CMS rates The Pines Healthcare Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Pines Healthcare Center get at its last inspection?
- 7 health deficiencies at the standard inspection on May 19, 2026. The Ohio average is 10.5.
- Has The Pines Healthcare Center been fined?
- CMS lists no fines in the last three years.
- Does The Pines Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Pines Healthcare Center?
- CMS lists 26 owners and managers, and links the home to Communicare Health. Legal business name: 17TH ST LEASING CO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.