F552: Ensure that residents are fully informed and understand their health status, care and treatments
F552 is one of the federal requirements every Medicare and Medicaid certified nursing home must meet. CMS describes it as: Ensure that residents are fully informed and understand their health status, care and treatments.
It sits in CMS's resident rights category.
CMS Health Deficiencies file, data as of September 1, 2026. The files hold each home's last three standard inspections and three years of complaint visits.
How seriously inspectors rate it
Every citation gets a letter for how much harm inspectors found and how many residents it touched (how to read the letters). 24.5% of F552 citations came from a complaint visit rather than a routine inspection.
By letter: B 8, C 1, D 1,598, E 319, F 13, G 7, J 1, K 1.
What inspectors wrote
Three recent F552 citations from different states, quoted from the inspectors' statements of deficiencies (CMS form 2567). Names are removed by CMS.
Inspectors wrote, August 13, 2026, scope and severity DBased on interview and record review, the facility failed to ensure informed consent was obtained prior to the administration of psychotropic medications for 2 of 6 residents reviewed for psychotropic medication use. (Residents #4 and #11)
Shores Nursing and Rehab Center, Port Saint Joe, FL
Inspectors wrote, August 7, 2026, scope and severity DBased on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to inform the resident and/or resident representative in advance of the risks and benefits of psychotropic medications (medications that affect the persons mental state, emotions and behavior) and the treatment alternatives prior to initiating the administration of the medication for one of five residents reviewed for unnecessary medications (Resident R11).
Rouse Warren County Home, Youngsville, PA
Inspectors wrote, August 5, 2026, scope and severity DBased on document review and interview, the facility failed to obtain informed consents including risk and benefit for 1 of 5 residents (R4) reviewed for psychotropic medications.
Good Samaritan Society - Pipestone, Pipestone, MN
Most recent F552 citations at the harm or jeopardy level
Newest first, all 9 in the current files. Each home's page shows the citation in full context, with its correction status.
| Inspection | Home | Town | Letter | Visit |
|---|---|---|---|---|
| April 18, 2026 | Vista Manor Healthcare and Rehabilitation Center | Titusville, FL | J | Complaint |
| March 12, 2026 | The Jefferson | Arlington, VA | G | Complaint |
| September 23, 2025 | Elevate Care North Branch | Niles, IL | G | Complaint |
| September 11, 2025 | West Suburban Nursing & Rehab Center | Bloomingdale, IL | G | Complaint |
| May 30, 2025 | La Bella of Freeburg | Freeburg, IL | G | Complaint |
| August 13, 2024 | Ridgeway Post Acute | Petaluma, CA | G | Complaint |
| March 29, 2024 | Avir at Longview | Longview, TX | G | Standard |
| March 18, 2024 | Uvalde Healthcare and Rehabilitation Center | Uvalde, TX | K | Standard |
| November 27, 2023 | Moweaqua Rehab & HCC | Moweaqua, IL | G | Complaint |
Most recent F552 citations
| Inspection | Home | Town | Letter |
|---|---|---|---|
| August 14, 2026 | Maple Springs of Palmer | Palmer, AK | D |
| August 13, 2026 | Shores Nursing and Rehab Center | Port Saint Joe, FL | D |
| August 7, 2026 | Rouse Warren County Home | Youngsville, PA | D |
| August 5, 2026 | Good Samaritan Society - Pipestone | Pipestone, MN | D |
| August 3, 2026 | Alpine Village Retirement Center | Verdigre, NE | E |
| July 31, 2026 | Bradford Ecumenical Home, Inc | Bradford, PA | D |
| July 31, 2026 | Highland Farms | Black Mountain, NC | D |
| July 31, 2026 | Heritage Manor | Chisholm, MN | D |
| July 31, 2026 | South Coast Post Acute | Santa Ana, CA | D |
| July 30, 2026 | Santa Monica Rehabilitation Center | Santa Monica, CA | D |
| July 30, 2026 | Azalea Health & Rehab Center | Wilmington, NC | E |
| July 29, 2026 | Aventura at Pembrooke | West Chester, PA | F |
| July 29, 2026 | Haven Health Sky Harbor, LLC | Phoenix, AZ | D |
| July 28, 2026 | Brookside Care Center | Stockton, CA | E |
| July 24, 2026 | The Grove Post Acute | Garden Grove, CA | D |
| July 23, 2026 | Ballard Center | Seattle, WA | D |
| July 23, 2026 | Heritage Rehabilitation Center | Torrance, CA | D |
| July 23, 2026 | Alamitos West Health & Rehabilitation | Los Alamitos, CA | D |
| July 23, 2026 | Rancho Seco Care Center | Galt, CA | E |
| July 22, 2026 | Meadowbrook at Oconto Falls | Oconto Falls, WI | D |
| July 22, 2026 | Parkside Homes | Hillsboro, KS | D |
| July 22, 2026 | Astoria Healthcare Center | Sylmar, CA | D |
| July 22, 2026 | Seal Beach Health and Rehabilitation Center | Seal Beach, CA | D |
| July 18, 2026 | Avir at Courtyard | Houston, TX | D |
| July 18, 2026 | John J Kane Regional Center-Ro | Pittsburgh, PA | D |
F552 citations by state
Counts depend on how many homes a state has and how often its inspectors visit, so a larger number is not by itself a worse record.
By inspection year: 2018 4, 2019 16, 2020 4, 2021 18, 2022 56, 2023 208, 2024 466, 2025 586, 2026 590.
Common questions
- What is F552 in a nursing home inspection?
- F552 is the federal requirement to "ensure that residents are fully informed and understand their health status, care and treatments". CMS files it under resident rights. A home cited under F552 did not meet that requirement at the inspection.
- How often is F552 cited?
- The CMS files as of September 1, 2026 list 1,948 F552 citations at 1,655 nursing homes, 759 of them in the 12 months to that date. 0.5% were rated as actual harm or immediate jeopardy.
- Is a F552 citation serious?
- It depends on the letter. Most F552 citations (99.1%) were rated as potential for more than minimal harm, D to F. 2 were immediate jeopardy, the most serious level.
The interpretive guidance inspectors use for each F-tag is CMS's State Operations Manual, Appendix PP. NursingHomeClear reports the citations as CMS records them and is not affiliated with CMS. All F-tags · Methodology