The Village
1203 North E Street, Indianola, IA 50125 · Warren County · (515) 961-7458
54 certified beds, about 47 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165167 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 15, 2026, inspectors cited 0 health deficiencies (the Iowa average is 6.5, the national average 9.2).
Of 7 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.10 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.92 of those hours.
45.9% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Wesleylife, an affiliated group of 10 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
January 15, 2026Standard inspection · 0 citations
December 2, 2025Complaint inspection · 1 citation
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review, resident and staff interview, the facility failed to ensure each resident is treated with dignity and respect and cared for in a manner and environment that promotes maintenance or enhancement of his or hers quality of life for 2 of 3 residents reviewed. (Residents #1 and #2) The facility reported census was 43.
November 14, 2024Standard inspection, Complaint inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on direct observation, staff interview, facility documentation, and facility policy review, the facility failed to implement measures to ensure safety for each resident identified at risk of injury to themselves for 1 of 4 residents reviewed. The facility reported a census of 49.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observations, staff interviews, and policy review, the facility failed to implement Enhanced Barrier Protection (EBP) practices for residents with indwelling medical devices and wounds for 4 of 4 residents reviewed (Resident #3, Resident #21, Resident #39, and Resident #109) reviewed for infection control. The facility failed to sanitize a multi-resident use mechanical lift in-between use for 2 of 3 households (Juniper and Magnolia) observed for equipment sanitation. The facility failed to provide infection prevention practices during urinary catheter cares for 1 of 2 residents (Resident #21) observed for catheter cares. The facility reported a census of 49.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to label and store food items in order to maintain food quality and reduce the risk of contamination and food-borne illness. The facility reported a census of 49 residents.
November 2, 2023Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interviews, and document review, the facility failed to store and prepare food in accordance with professional standards for 51 of 51 residents. Resident food had not been prepared under sanitary conditions and with clean sanitary equipment. The facility reported a census of 51 residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and staff interview the facility failed to ensure 1 of 1 residents (Resident #48) with a colostomy had a comprehensive care plan in place within 21 days from admission date. The facility reported a census of 51 residents.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on record review and staff interviews the facility failed to complete an Interdisciplinary Recapitulation of Stay assessment for 1 of 1 residents (Resident #50) reviewed for discharges. The facility reported a census of 51 residents.
Fire safety inspections
15 fire safety citations on file: 2 on January 15, 2026, 5 on November 14, 2024, 8 on November 2, 2023.
Every fire safety citation15 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Install corridor and hallway doors that block smoke.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Provide a written emergency evacuation plan.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Inspect, test, and maintain automatic sprinkler systems.
- D Have an enclosure around a vertical opening shaft.
- D Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.10 | 3.82 | 3.86 |
| Registered nurses | 0.92 | 0.74 | 0.69 |
| All nursing staff on weekends | 3.68 | 3.37 | 3.42 |
| Nurse aides | 2.42 | ||
| Licensed practical nurses | 0.76 | ||
| Nursing staff turnover (share who left in a year) | 45.9% | 44.0% | 45.8% |
| Registered nurse turnover | 45.5% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.27 on weekdays and 3.68 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.28 in April to June 2025 to 4.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.10 | 0.92 | 4.27 | 3.68 | 16.1% | 0 of 90 | 47 |
| Oct to Dec 2025 | 3.97 | 0.76 | 4.13 | 3.58 | 11.9% | 0 of 92 | 45 |
| Jul to Sep 2025 | 4.16 | 0.78 | 4.30 | 3.82 | 12.9% | 1 of 92 | 45 |
| Apr to Jun 2025 | 4.28 | 0.70 | 4.45 | 3.85 | 9.9% | 0 of 91 | 46 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.9 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 11.1 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.7 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.6 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.8 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 14.1 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.0 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.1 | 1.8 |
Owners and operators
Legal business name: WESLEY RETIREMENT SERVICES INC. CMS links this home to Wesleylife, a group of 10 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wesleylife | 5% or greater direct ownership interest | Organization | 100% | 09/21/2010 |
| Albertson, Kermit | Corporate director | Individual | 01/01/2018 | |
| Gilroy, Abbey | Corporate director | Individual | 01/01/2016 | |
| Hoeksema, Nicole | Corporate director | Individual | 03/01/2021 | |
| Lagree, Roger | Corporate director | Individual | 01/01/2015 | |
| Rasmussen, Chad | Corporate director | Individual | 01/01/2011 | |
| Ruch, Robert | Corporate director | Individual | 01/01/2003 | |
| Stout, David | Corporate director | Individual | 01/01/2011 | |
| Taylor, Christina | Corporate director | Individual | 01/01/2018 | |
| Watson, Susan | Corporate director | Individual | 01/01/2014 | |
| Kretzinger, Robert | Corporate officer | Individual | 11/11/1996 | |
| Wesley Retirement Services Inc | Operational/managerial control | Organization | 10/20/2009 | |
| Kretzinger, Robert | Operational/managerial control | Individual | 11/11/1996 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 14, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on November 2, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on December 2, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on November 14, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Other nursing homes nearby
- Good Samaritan - Indianola Indianola, 1.3 mi · 1 of 5 stars · 42 citations
- Westview of Indianola Care Center Indianola, 1.3 mi · 5 of 5 stars · 0 citations
- Norwalk Nursing and Rehabilitation Center Norwalk, 8.9 mi · 3 of 5 stars · 7 citations
- Accura Healthcare of Carlisle Carlisle, 9.4 mi · 1 of 5 stars · 45 citations
- Regency Care Center Norwalk, 9.6 mi · 1 of 5 stars · 39 citations
- Greater Southside Health and Rehabilitation Des Moines, 11.6 mi · 1 of 5 stars · 66 citations
- Accura Healthcare of South Des Moines Des Moines, 12.2 mi · 1 of 5 stars · 67 citations
- Accura Healthcare of Pleasantville, LLC Pleasantville, 15.4 mi · 1 of 5 stars · 44 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is The Village's Medicare star rating?
- CMS rates The Village 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Village get at its last inspection?
- 0 health deficiencies at the standard inspection on January 15, 2026. The Iowa average is 6.5.
- Has The Village been fined?
- CMS lists no fines in the last three years.
- Does The Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Village?
- CMS lists 13 owners and managers, and links the home to Wesleylife. Legal business name: WESLEY RETIREMENT SERVICES INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.