Good Samaritan - Indianola
708 South Jefferson, Indianola, IA 50125 · Warren County · (515) 961-2596
105 certified beds, about 84 residents a day · Non profit - Corporation · Medicare and Medicaid since 1993
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165186 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 14, 2026, inspectors cited 10 health deficiencies (the Iowa average is 6.5, the national average 9.2).
Of 42 health citations since January 2024, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $20,316 in the last three years; the largest was $12,438, and the latest is dated April 24, 2025.
Nurses and nurse aides worked 3.19 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.51 of those hours.
60.5% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Good Samaritan Society, an affiliated group of 92 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
301/24
1206/24
401/25
704/25
407/25
201/26
1005/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 42 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
27D
8E
3F
Potential for minimal harm
0A
0B
0C
May 14, 2026Standard inspection, Complaint inspection · 10 citations
- F Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on clinical record review, policy review, and staff and resident interviews, the facility failed to ensure hot foods were held at minimum required temperatures for 1 of 1 meals observed and for 2 of 18 interviewable residents reviewed for food(Residents #50 and #47). The facility reported a census of 80 residents.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on clinical record review, observations, resident and staff interview and policy review the facility failed to ensure the call light was within reach for 2 of 20 residents sampled (Resident #63 and #72). The facility reported a census of 80 residents.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on clinical record review, resident and staff interviews, grievance/concern forms, and policy review the facility failed to ensure a system for tracking and making an effort to follow up on the residents' concerns regarding missing belongings for 2 of 3 residents reviewed for personal property (Resident #6 and #47). The facility reported a census of 80 residents.
- D Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Inspectors wroteBased on clinical record review, staff and family interviews, and policy review, the facility failed to provide documented evidence in the resident's medical record to support the basis to necessitate the resident's discharge and transfer to an affiliated facility. The facility also failed to provide the required 30-day advance notice of discharge to the resident's representative and the Long-Term Care State Ombudsman. The facility reported a census of 80 residents.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review, staff and family interview and policy review the facility failed to provide bed hold information for 3 of 3 residents admitted to the hospital (Residents #11, #1, #6) and failed to notify the resident, the resident's representative, or the Long-Term Care State Ombudsman (LTCSO) of a discharge at least 30 days in advance for 1 of 1 residents discharged (Resident #92). The facility reported a census of 80 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment and a comprehensive care plan for 2 of 4 residents (Residents #22 and #72) reviewed for Pre-admission Screening and Resident Review (PASRR). The facility reported a census of 80 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review, staff interviews and policy review the facility failed to submit a Preadmission Screening and Resident Review (PASRR) within a time-limited review timeframe for one of four residents reviewed for PASRR (Resident #63). The facility reported a census of 80 residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, observations, resident and staff interviews and policy review, the facility failed to implement and follow interventions on the care plan to use an apron whenever the resident smoked for 1 of 1 resident reviewed for smoking (Resident #49). The facility reported a census of 80 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview, the facility failed to properly disinfect a glucometer (a machine which obtained blood sugar readings) for 2 of 3 residents observed during blood sugar checks (Residents #38 and #6). The facility reported a census of 80 residents.
January 14, 2026Complaint inspection · 2 citations
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on direct observation, clinical record review, staff interview, resident interview, and facility policy review, the facility failed to maintain appropriate staffing levels to ensure call lights were answered in a timely manner. The facility reported a census of 82.
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on clinical record review, staff interview, and State Agency Website, the facility failed to make a good faith effort to correct deficient practices resulting in repeated sufficient staffing violations over a three-year period. The facility reported a census of 82.
July 29, 2025Complaint inspection · 4 citations
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, resident and staff interview, and policy review, the facility failed to respond to resident call lights within 15 minutes for 3 of 6 residents reviewed (#7, #8, #9). The facility also failed to document 15-minute resident checks for Resident #12. The facility reported a census of 88 residents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, record review, resident and staff interview, and policy review, the facility failed to speak to the resident in a manner that maintained dignity, failed to change a resident's stained shirt after putting the resident in bed (#4), and delayed feeding a dependent resident (#3). The facility reported a census of 88 residents.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews and policy review, the facility failed to secure prescribed medications from the possibility of unauthorized access. The facility reported a census of 88 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interview, and policy review the facility failed to implement the infection control policy as staff failed to disinfect a mechanical lift between two residents' use (#4, #11). The facility reported a census of 88 residents.
April 24, 2025Standard inspection, Complaint inspection · 7 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, observations, resident and staff interview, and policy review the facility failed to protect residents from abuse for 1 of 2 residents reviewed for abuse (Residents #69). The facility reported a census of 81 residents.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review, policy review, and staff interview, the facility failed to ensure staff had access to an accurate code status for 1 of 24 residents reviewed for advance directives (Resident #16). The facility reported a census of 81 residents.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, policy review, and staff interview, the facility failed to ensure floors were clean and non-sticky for 1 of 24 resident rooms reviewed (Resident #16). The facility reported a census of 81 residents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review, resident and staff interview, and policy review, the facility failed to update and revise the Care Plan to reflect a resident-to-resident incident and interventions for one of two sampled residents in order to maintain a resident's mental and psychosocial well-being (Resident # 69). The facility reported a census of 81 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview, the facility failed to ensure a resident received assistance with incontinence care and nail care for 1 of 4 residents reviewed for activities of daily living(Resident #16). The facility reported a census of 81 residents.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, record review, resident and staff interviews, and policy review the facility failed to answer resident call lights in a timely manner, within 15 minutes for one of two nursing units (Lilac/Daisy). The facility staff also failed to address one of four residents needs for incontinence care (Resident # 16). The facility reported a census of 81 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview, the facility failed to carry out adequate infection control practices to prevent the spread of infection for 1 of 4 residents reviewed for incontinence cares(Resident #16) and failed to carry out enhanced barrier precautions(EPB) for 1 of 4 residents who required EPB. The facility reported a census of 81 residents.
January 30, 2025Complaint inspection · 4 citations
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on resident interview, staff interview, and facility document review, the facility failed to provide sufficient staff to provide needed care. The facility reported a census of 78.
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on staff interview, staffing file review, and facility document review the facility failed to have adequate nursing staff and had the Director of Nursing (DON) working the floor in a facility with a census greater than 60. The facility reported a census of 78.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, food temperatures during food services, resident interview, and facility policy review, the facility failed to serve food within appropriate temperature ranges during 1 of 1 meal observed. The facility reported a census of 78.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, staff interviews and policy review the facility failed to provide adequate nursing supervision for one of three residents reviewed who had high fall risk. The facility also failed to perform and document findings of root cause analysis after a resident had a fall to help determine the reasons for a resident's fall, and in order to prevent further falls for one of three residents reviewed for falls (Resident #7). The facility also failed to ensure fall interventions were added to the resident's Care Plan for one of three residents reviewed for falls. The facility reported a census of 78 residents.
June 18, 2024Standard inspection, Complaint inspection · 12 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and staff, interviews the facility failed to provide treatments as ordered for one of three residents reviewed for treatment. The lack of treatment for (R#33) may have lead to a hospitalization. The facility reported a census of 86.
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, clinical record review, interviews, and policy review, the facility failed to administer medications to the correct resident (Resident#87) and, administer the correct dose of a pain medication to (Resident#3). Resident#87 was taken to the emergency room, and treated for the overdose of medications as a result of the incident when the resident experienced low blood pressure, and low pulse rate. The facility staff also left medication unattended. Seven residents were reviewed for medications. The facility reported a census of 86 residents.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review, staff interview, and facility policy review, the facility failed to notify the Ombudsman of a resident transfer to the hospital for 5 of 5 residents reviewed. Resident #29, #9, #57, #50, and #85. The facility reported a census of 86.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on resident interview, direct observation, staff interview, family interview, and facility document review, the facility failed to provide sufficient staff to provide needed cares and supervision to ensure safety of residents at the facility. The facility reported a census of 86.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations, record review, staff interview, and facility policy review, the facility failed to ensure complete and accurate records kept, and failed to provide access to electronic health records in a timely manner in order to facilitate an efficient survey process. The facility reported a census of 86 residents.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record review, resident and staff interviews, review of the facility's grievance/concern forms, and policy review, the facility failed to make efforts to investigate and follow up on the residents' concerns regarding missing cigarettes for 3 of 4 residents reviewed for missing belongings. The facility reported a census of 86 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, staff interview, and policy review, the facility failed to accurately complete a Minimum Data Set (MDS) assessment for one of eighteen resident's reviewed in the sample (Residents 64). The facility reported a census of 86 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on facility record review, staff interview, and policy review, the facility failed to maintain a valid Pre-admission Screening and Resident Review (PASRR) for 1 of 5 residents screened (Resident #37). The facility also failed to develop a resident's comprehensive care plan and ensure Pre-admission Screening and Resident Review II service recommendations added to the resident's comprehensive care plan for 1 of 5 residents reviewed (Residents #64). The facility reported a census of 86 residents. Findings Include: 1. The Minimum Data Sample (MDS) for Resident #37, dated 06/11/24, indicated a brief interview for mental status (BIMS) interview could not be completed as the resident is rarely or never understood. The MDS revealed relevant diagnoses of aphasia, non-Alzheimer's dementia, Parkinson's disease, depression, psychotic disorder, schizophrenia, post traumatic stress disorder. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, review of facility bath records, resident and staff interviews, and policy review, the facility failed to ensure residents' groomed and received their scheduled baths for two of eight residents reviewed for bathing (Resident #50 and #64). The facility reported a census of 86 residents.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, resident, and staff interviews and facility policy the facility failed to document assessments, interventions, and treatments for 1 of 3 residents reviewed for skin management concerns. The facility reported a resident census of 86.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical record review, staff interview, and policy review, the facility failed to attempt non-pharmacological and behavioral interventions prior to the use of or in conjunction with antipsychotic medication use for one of four residents reviewed for unnecessary medications (Resident #50). The facility reported a census of 86 residents.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on clinical record review, observations, staff interview, and policy review. The facility failed to ensure staff changed gloves and sanitized hands in accordance with proper infection control techniques when contaminated to protect against cross contamination and potential infection for one of five residents observed for treatments/dressing changes (Resident #64). The facility reported a census of 86 residents.
January 10, 2024Complaint inspection · 3 citations
- J Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, facility record review, facility policy review, resident interview (Resident #9), provider interview and staff interviews, the facility failed to provide skin assessments per policy, failed to implement interventions and provide treatments per physician orders which resulted in the deterioration of pressure ulcers for 2 of 4 (Res #2, #8) residents reviewed. Both residents had ulcers which worsened to Stage IV pressure ulcers, became infected and subsequently were hospitalized for the treatment of the pressure ulcers and need for surgical intervention. There was an immediate need for the facility to take steps to ensure residents were protected from the risk of development or worsening of wounds. The facility reported a census of 73 residents. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility investigation file, staff interviews, and policy review, the facility failed to ensure staff appropriately completed a resident assessment and provide timely intervention when a resident exhibited signs and symptoms of a stroke for 1 of 4 residents (Resident #6) who had a change in condition. The facility reported a census of 73 residents.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on clinical record review, staff interview, and facility policy review, the facility failed to ensure staff maintained accurate records for the administration of controlled substance medications for 1 of 3 residents (Resident #4) reviewed for use of controlled substances. The facility reported a census of 73 residents.
Fire safety inspections
27 fire safety citations on file: 8 on May 14, 2026, 5 on April 24, 2025, 14 on June 18, 2024.
Every fire safety citation27 citations
- F Conduct testing and exercise requirements.
- F Install proper backup exit lighting.
- F Properly provide smoke detection systems in areas open to corridors.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure proper usage of power strips and extension cords.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Provide a written emergency evacuation plan.
- F Ensure proper usage of power strips and extension cords.
- F Meet requirements for the use and maintenance of medical gas equipment.
- F Conduct testing and exercise requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have simulated fire drills held at unexpected times.
- F Ensure proper usage of power strips and extension cords.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 24, 2025 | Fine | $12,438 |
| January 10, 2024 | Fine | $7,878 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.19 | 3.82 | 3.86 |
| Registered nurses | 0.51 | 0.74 | 0.69 |
| All nursing staff on weekends | 2.69 | 3.37 | 3.42 |
| Nurse aides | 2.26 | ||
| Licensed practical nurses | 0.42 | ||
| Nursing staff turnover (share who left in a year) | 60.5% | 44.0% | 45.8% |
| Registered nurse turnover | 73.7% | 42.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.39 on weekdays and 2.69 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.35 in April to June 2025 to 3.19 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.19 | 0.51 | 3.39 | 2.69 | 2.4% | 0 of 90 | 84 |
| Oct to Dec 2025 | 2.92 | 0.48 | 3.08 | 2.52 | 0.0% | 0 of 92 | 86 |
| Jul to Sep 2025 | 3.27 | 0.50 | 3.44 | 2.83 | 0.0% | 0 of 92 | 84 |
| Apr to Jun 2025 | 3.35 | 0.59 | 3.53 | 2.91 | 0.0% | 0 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 23.4 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.3 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.7 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.7 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 23.9 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.3 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.4 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.6 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.4 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.1 | 1.8 |
Owners and operators
Legal business name: THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY. CMS links this home to Good Samaritan Society, a group of 92 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sanford | 5% or greater direct ownership interest | Organization | 100% | 01/01/2019 |
| Brown, George | Corporate director | Individual | 01/01/2025 | |
| Dykhouse, Dana | Corporate director | Individual | 05/30/2024 | |
| Engbrecht, Wesley | Corporate director | Individual | 05/30/2024 | |
| Gassen, William | Corporate director | Individual | 05/30/2024 | |
| Gulsvig, Neil | Corporate director | Individual | 05/30/2024 | |
| Herseth Sandlin, Stephanie | Corporate director | Individual | 05/30/2024 | |
| Lundeen, Mark | Corporate director | Individual | 05/30/2024 | |
| McCausland, Maureen | Corporate director | Individual | 01/01/2025 | |
| Molbert, Lauris | Corporate director | Individual | 05/30/2024 | |
| North, Andrew | Corporate director | Individual | 05/30/2024 | |
| Schieffer, Kevin | Corporate director | Individual | 01/01/2025 | |
| Shulkin, David | Corporate director | Individual | 05/30/2024 | |
| Teiken, Brent | Corporate director | Individual | 05/30/2024 | |
| Ventling-Herrmann, Marnie | Corporate director | Individual | 05/30/2024 | |
| Wenzel, Thomas | Corporate director | Individual | 01/01/2025 | |
| Fluit, Joel | Corporate officer | Individual | 10/01/2022 | |
| Gassen, William | Corporate officer | Individual | 05/30/2024 | |
| Middleton, Aimee | Corporate officer | Individual | 01/27/2022 | |
| Olson, Nicholas | Corporate officer | Individual | 04/08/2024 | |
| Schema, Nathan | Corporate officer | Individual | 06/24/2019 | |
| Blackburn, Natasha | Operational/managerial control | Individual | 11/19/2023 | |
| Gijima, Desire | Operational/managerial control | Individual | 08/01/2023 | |
| Morrison, Tony | Operational/managerial control | Individual | 01/01/2019 | |
| Blackburn, Natasha | Adp of the SNF | Individual | 11/19/2023 | |
| Gijima, Desire | Adp of the SNF | Individual | 08/01/2023 | |
| Morrison, Tony | Adp of the SNF | Individual | 01/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on May 14, 2026: "Reasonably accommodate the needs and preferences of each resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on May 14, 2026: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on April 24, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 6 problems in this area, most recently on January 14, 2026: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.69 hours per resident per day, below the Iowa average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- The Village Indianola, 1.3 mi · 5 of 5 stars · 7 citations
- Westview of Indianola Care Center Indianola, 1.4 mi · 5 of 5 stars · 0 citations
- Norwalk Nursing and Rehabilitation Center Norwalk, 10.1 mi · 3 of 5 stars · 7 citations
- Accura Healthcare of Carlisle Carlisle, 10.3 mi · 1 of 5 stars · 45 citations
- Regency Care Center Norwalk, 10.9 mi · 1 of 5 stars · 39 citations
- Greater Southside Health and Rehabilitation Des Moines, 12.9 mi · 1 of 5 stars · 66 citations
- Accura Healthcare of South Des Moines Des Moines, 13.5 mi · 1 of 5 stars · 67 citations
- Accura Healthcare of Pleasantville, LLC Pleasantville, 15.1 mi · 1 of 5 stars · 44 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Good Samaritan - Indianola's Medicare star rating?
- CMS rates Good Samaritan - Indianola 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Good Samaritan - Indianola get at its last inspection?
- 10 health deficiencies at the standard inspection on May 14, 2026. The Iowa average is 6.5.
- Has Good Samaritan - Indianola been fined?
- Yes. CMS lists 2 fines totaling $20,316 in the last three years.
- Does Good Samaritan - Indianola accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Good Samaritan - Indianola?
- CMS lists 27 owners and managers, and links the home to Good Samaritan Society. Legal business name: THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.