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Tunkhannock Rehabilitation & Health Care Center
27 West Street, Tunkhannock, PA 18657 · Wyoming County · (570) 996-6777
52 certified beds, about 47 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2025
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396151 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 20, 2026, inspectors cited 4 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
Of 6 health citations since April 2025, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $12,735 in the last three years; the largest was $12,735, and the latest is dated September 16, 2025.
Nurses and nurse aides worked 3.36 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
April 8, 2026Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of clinical records, facility policy, investigative documentation provided by the facility, and staff interviews, the facility failed to protect one of 11 sampled residents (Resident CR1) from neglect when staff did not help a resident after a witnessed fall, leaving the resident on the floor, neglecting to immediately assess and care for the resident. This deficiency is cited as past noncompliance.
February 20, 2026Standard inspection · 4 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) Manual, clinical records, and staff interviews, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS) for two of 13 residents sampled (Residents 2 and 45).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on select facility policy, a review of clinical records, the Resident Assessment Instrument (RAI) manual, and staff interviews, it was determined the facility failed to follow the care plan process after the completion of a comprehensive assessment for one out of 13 residents sampled (Resident 8).
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on a review of select facility policy, a review of clinical records, and staff interviews, it was determined the facility failed to monitor resident weights consistently and accurately to timely identify changes in nutritional parameters and implement nutritional interventions for one resident out of 13 residents sampled (Resident 2).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of select facility policy, observations, clinical record review, and resident and staff interviews, it was determined the facility failed to ensure oxygen therapy was administered in accordance with physician orders and professional standards for two residents out of eight residents sampled (Resident 45 & Resident 29).
September 16, 2025Complaint inspection · 1 citation
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of clinical records, the facility's abuse prohibition policy, facility investigative documentation, and interviews with staff and residents, it was determined that the facility failed to ensure that a resident was free from neglect by not providing care with the required assistance of two staff members as planned to ensure safety and prevent major injuries. As a result, one resident (Resident 1) sustained multiple subdural hematomas and a scalp laceration requiring hospitalization, representing actual harm for one resident out of one sampled for abuse prohibition.
April 8, 2025Standard inspection · 0 citations
Fire safety inspections
7 fire safety citations on file: 7 on February 20, 2026.
Every fire safety citation7 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have a battery powered remote alarm panel in a location accessible by operating personnel.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 16, 2025 | Fine | $12,735 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.36 | 3.89 | 3.86 |
| Registered nurses | 0.72 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.09 | 3.53 | 3.42 |
| Nurse aides | 1.58 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | not reported | 44.5% | 45.8% |
| Registered nurse turnover | not reported | 39.9% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.46 on weekdays and 3.09 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.36 | 0.72 | 3.46 | 3.09 | 0.0% | 0 of 90 | 47 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 9.5 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.7 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.8 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.4 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.6 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.5 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.3 | 9.5 | 12.0 |
Owners and operators
Legal business name: TUNKHANNOCK REHABILITATION & HEALTH CARE CENTER OPERATING COMPANY LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Keefer, Susan | Direct ownership interest | Individual | 01/09/2025 | |
| Kelly, Michael | Direct ownership interest | Individual | 01/09/2025 | |
| Senior Health Care Solutions | Operational/managerial control | Organization | 03/01/2025 | |
| Kammerer, William | Operational/managerial control | Individual | 03/01/2025 | |
| Keefer, Susan | Operational/managerial control | Individual | 03/01/2025 | |
| Kelly, Michael | Operational/managerial control | Individual | 03/01/2025 | |
| Kondash, Michael | Operational/managerial control | Individual | 03/01/2025 | |
| Rogers, Heather | Operational/managerial control | Individual | 03/01/2025 | |
| Senior Health Care Solutions | Adp of the SNF | Organization | 03/01/2025 | |
| The Fidelity Deposits & Discounts Bank | Adp of the SNF | Organization | 03/01/2025 | |
| Tunkhannock Rehabilitation & Health Care Center Operating Company LLC | Adp of the SNF | Organization | 09/13/2022 | |
| Zimmet Healthcare Services Group LLC | Adp of the SNF | Organization | 03/01/2025 | |
| Gresko, Michele | Adp of the SNF | Individual | 03/01/2025 | |
| Kammerer, William | Adp of the SNF | Individual | 03/01/2025 | |
| Keefer, Susan | Adp of the SNF | Individual | 07/21/2022 | |
| Kelly, Michael | Adp of the SNF | Individual | 03/01/2025 | |
| Kondash, Michael | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Heather | Adp of the SNF | Individual | 03/01/2025 | |
| Zimmet, Marc | Adp of the SNF | Individual | 03/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 8, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 20, 2026: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 20, 2026: "Provide enough food/fluids to maintain a resident's health."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.09 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Embassy of Tunkhannock Tunkhannock, 0.2 mi · 1 of 5 stars · 57 citations
- Kadima Rehabilitation & Nursing at Lakeside Dallas, 13.7 mi · 4 of 5 stars · 24 citations
- Abington Manor Clarks Summit, 14.6 mi · 4 of 5 stars · 32 citations
- Meadows Nursing and Rehabilitation Center Dallas, 15.1 mi · 2 of 5 stars · 25 citations
- Highland Manor Rehabilitation and Nursing Center Exeter, 15.6 mi · 2 of 5 stars · 33 citations
- Allied Services Skilled Nursing Center Scranton, 15.9 mi · 3 of 5 stars · 24 citations
- Allied Services Transitional Rehab Unit Scranton, 16.2 mi · 5 of 5 stars · 6 citations
- Oak Ridge Rehabilitation & Healthcare Center Taylor, 16.3 mi · 1 of 5 stars · 61 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Tunkhannock Rehabilitation & Health Care Center's Medicare star rating?
- CMS rates Tunkhannock Rehabilitation & Health Care Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Tunkhannock Rehabilitation & Health Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on February 20, 2026. The Pennsylvania average is 10.
- Has Tunkhannock Rehabilitation & Health Care Center been fined?
- Yes. CMS lists 1 fine totaling $12,735 in the last three years.
- Does Tunkhannock Rehabilitation & Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Tunkhannock Rehabilitation & Health Care Center?
- CMS lists 19 owners and managers. Legal business name: TUNKHANNOCK REHABILITATION & HEALTH CARE CENTER OPERATING COMPANY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.