Home / Pennsylvania / Scranton
Allied Services Skilled Nursing Center
303 Smallacombe Drive, Scranton, PA 18501 · Lackawanna County · (570) 348-1424
327 certified beds, about 289 residents a day · Non profit - Corporation · Medicare and Medicaid since 2001
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396074 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 1, 2026, inspectors cited 7 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 24 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.07 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.
33.0% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
July 28, 2026Complaint inspection · 1 citation
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, clinical record review, review of facility policy, and staff interviews, it was determined that the facility failed to assess and determine whether a resident could safely self-administer medications before permitting medications to be left at the bedside without staff supervision for one of 10 residents reviewed (Resident 1).
May 1, 2026Standard inspection · 7 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical record review, select facility policy review, and staff interviews, it was determined the facility failed to ensure residents were free from foreseeable accident hazards related to the unattended placement and unsupervised administration of medications for 2 of 21 residents reviewed (Resident 116 and Resident 136) on 1 of 4 units observed.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, review of the Resident Assessment Instrument (RAI) Manual, Minimum Data Set (MDS) assessments, and staff interviews, it was determined the facility failed to ensure Minimum Data Set assessments accurately reflected the clinical status of three of 37 residents reviewed (Residents 273, 302, and 303).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, review of facility policies, and staff interviews, it was determined the facility failed to develop and revise a resident-centered comprehensive care plan to accurately reflect current discharge planning goals and preferences for one of 37 residents reviewed (Resident 93).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on a review of clinical records, care plan conference attendance documentation, facility policy, and staff interview, it was determined the facility failed to ensure comprehensive care plan conferences were conducted following Minimum Data Set (MDS) assessments for one of 37 residents reviewed (Resident 93).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on a review of clinical records and staff interviews, it was determined the facility failed to ensure evidence-based diagnostic criteria and accepted professional standards of clinical practice were utilized to establish a diagnosis of schizophrenia for one of 37 residents reviewed (Resident 13).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on select facility policy, a review of clinical records and staff interviews it was determined that the facility failed to provide nursing services consistent with professional standards of quality by failing to ensure licensed nurses administered medications according to physician ordered parameters for 2 of 21 residents reviewed (Resident 9 and Resident 258).
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on a review of clinical records, employee personnel records, facility policies and procedures, and staff interviews, it was determined the facility failed to develop, implement, and maintain an effective training program to ensure licensed nursing staff possessed the knowledge and demonstrated competencies necessary to safely initiate intravenous (IV) access for two of 37 residents reviewed (Resident 14 and Resident 290).
March 11, 2026Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on a review of clinical records, hospital records prior to admission, select facility policies and procedures, facility-provided investigative documentation, and staff interview, it was determined the facility failed to accurately assess pressure injury risk, failed to implement appropriate preventative interventions, and failed to conduct timely and thorough skin assessments to prevent the development of pressure injuries for one resident (Resident CR1) of five residents reviewed.
July 18, 2025Standard inspection, Complaint inspection · 5 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on a review of clinical records, facility-provided investigation reports, staff interviews, and facility policies, it was determined the facility failed to implement and monitor planned fall prevention interventions for one of 32 sampled residents (Resident 70), resulting in multiple falls. Clinical record review revealed that Resident 70 was admitted to the facility on [DATE], with diagnosis to include, end stage COPD (Chronic Obstructive Pulmonary Disease, a progressive lung disease), and was receiving hospice services. A review of a five-day admission Minimum Data Set (MDS a federally required standardized assessment) dated June 16, 2025, documented a Brief Interview for Mental Status (BIMS a cognitive assessment tool) score of 13 (a score of 13 to 15 indicates the resident is cognitively intact). [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to evaluate the clinical necessity of an indwelling urinary catheter and failed to follow its own policies for catheter removal and bladder assessment for one of 35 sampled residents (Resident 70). A review of the facility's policy titled Urinary Catheter Insertion, Care, Irrigation, and Removal, last reviewed August 2024, indicated that indwelling bladder catheterization may only be used to relieve urinary retention not treatable by other means or to collect a urine specimen when a resident is unable to provide one midstream. The facility will attempt catheter removal, if medically able, and establish a toileting plan to address incontinence or urinary frequency. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of clinical records, select facility policy, and staff interviews, it was determined the facility failed to complete a comprehensive nutritional assessment and monitor resident weights consistently and accurately to timely identify changes in nutritional status and implement appropriate interventions to address weight loss for one of thirty-five residents reviewed for nutritional status and weight loss. (Resident 75). A review of the facility policy titled Weighing Residents/Reporting Significant Weight Changes, last reviewed in March 2025, indicated that when a resident experiences a weight change of 5% or more in one month, nursing and/or the dietitian will reweigh the resident within 48 hours to verify the change. [...]
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on select facility policy, clinical record review and staff interview, it was determined the facility failed to attempt non-pharmacological interventions to alleviate pain prior to the administration of a narcotic pain medication prescribed on an as needed basis and failed to ensure the physician orders were followed for one residents (Resident 166) of 35 residents reviewed. A review of the clinical record revealed that Resident 166 was admitted to the facility on [DATE], with diagnoses to include malignant neoplasm of the lung (a form of cancer affecting lung tissue). [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of select facility policy, and staff interviews, it was determined the facility failed to ensure staff followed appropriate infection control practices during the administration of medications for two of four residents observed during the administration of medications. (Residents 26 and 99) on the One North nursing unit. A review of facility policy titled Infection Control Policy and Procedure last reviewed by the facility on August 12, 2024, indicated the Infection Control Intervention Protocol is established and maintained for the detection, control and prevention healthcare associated infections. The elements of the protocol consist of infection criteria, standard and transmission-based precautions, hand hygiene, surveillance, infection control and prevention. [...]
September 20, 2024Standard inspection · 8 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of clinical records and staff interview it was determined the facility failed to develop and implement a comprehensive person-centered care plan that included specific and individualized interventions to address the resident's needs for adaptive equipment to ensure the prevention of the development of potential skin impairment for one out 35 residents sampled. (Resident 250).
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, facility policy review and staff interview, it was determined the facility failed to ensure that nursing services met professional standards of quality according to the Pennsylvania Code Title 49, Professional and Vocational Standards, by failing to implement nursing practices for the administration of an intravenous medication via central venous catheter for three of six residents reviewed (Resident 334, 105 and 270).
- E Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observations, review of select facility policy and clinical records, and staff interviews it was determined the facility failed to provide person-centered care as prescribed to meet the current clinical needs, and failed to follow physician orders for management of a PICC line for two residents out of 35 sampled (Residents 270, and 105).
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of select facility policy, observation, and staff interview it was determined the facility failed to store drugs and pharmacy supplies in a safe manner and failed to remove medications awaiting final disposition in a timely manner in three medication storage rooms out of five medication storage rooms first floor, second floor, north, and third floor, south.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on clinical record review and resident and staff interview it was determined the facility failed to develop and implement an individualized discharge plan for one of 25 residents sampled (Resident 251). Findings Include: A review of the clinical record of Resident 251 revealed admission to the facility on February 24, 2024, with diagnoses including heart disease. A quarterly Minimum Data Set Assessment (MDS- standardized assessment process conducted at periodic intervals to plan resident care) dated August 1, 2024, revealed the resident had a BIMS (brief interview to aid in detecting cognitive impairment) score of 15, indicating that her cognition was intact. Interview with Resident 251 on September 18, 2024, revealed the resident was hoping to return to the community to live independently. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on review of clinical records, observation, and staff interview, it was determined the facility failed to follow physician orders for oxygen therapy and failed to to maintain oxygen equipment in a functional and sanitary manner for two residents out of 35 sampled (Residents 227 and 176).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on a review of clinical records and staff interview, it was determined that the facility failed to develop and implement an individualized person-centered plan to render trauma informed care to a resident with a diagnosis of Post-Traumatic Stress Disorder for one out of 35 residents reviewed (Resident 156).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and staff interview, it was determined the facility failed to maintain infection control practices to prevent the spread of infection for one of 35 sampled residents. (Resident 337)
April 30, 2024Complaint inspection · 2 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of controlled drug records and select facility policy and staff interview, it was determined that the facility failed to implement pharmacy procedures for reconciling controlled drugs and records accounting for their administration for one of five residents sampled (Resident 1 ).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on a review of clinical records and staff interview, it was determined that the facility failed to develop and implement a person-centered plan to address one resident's surgically implanted device to treat chronic pain for one of five sampled residents (Resident 1) to ensure the resident's needs for pain control and device management are met.
Fire safety inspections
11 fire safety citations on file: 4 on May 1, 2026, 5 on July 18, 2025, 2 on September 20, 2024.
Every fire safety citation11 citations
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Meet requirements for sections of health care facilities separated by fire resistive construction.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.07 | 3.89 | 3.86 |
| Registered nurses | 0.74 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.27 | 3.53 | 3.42 |
| Nurse aides | 2.46 | ||
| Licensed practical nurses | 0.87 | ||
| Nursing staff turnover (share who left in a year) | 33.0% | 44.5% | 45.8% |
| Registered nurse turnover | 18.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.27 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.36 in April to June 2025 to 4.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.07 | 0.74 | 4.40 | 3.27 | 0.0% | 0 of 90 | 289 |
| Oct to Dec 2025 | 4.40 | 0.76 | 4.74 | 3.53 | 2.3% | 0 of 92 | 276 |
| Jul to Sep 2025 | 4.42 | 0.75 | 4.78 | 3.50 | 2.5% | 0 of 92 | 272 |
| Apr to Jun 2025 | 4.36 | 0.77 | 4.75 | 3.37 | 4.0% | 0 of 91 | 273 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.1 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.3 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.3 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.5 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.9 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.8 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.2 | 1.8 |
Owners and operators
Legal business name: ALLIED SERVICES SKILLED NURSING CENTER.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Allied Services Skilled Nursing Center | 5% or greater direct ownership interest | Organization | 100% | 06/01/1994 |
| Cooney, James | W-2 managing employee | Individual | 09/01/2018 | |
| Boyle, Douglas | Corporate director | Individual | 01/01/2013 | |
| Conaboy, William | Corporate director | Individual | 01/01/2009 | |
| Denaples, Louis | Corporate director | Individual | 01/01/2022 | |
| Franceski, Gerald | Corporate director | Individual | 01/01/2011 | |
| Krogulski, Kenneth | Corporate director | Individual | 01/01/2011 | |
| Melone, Thomas | Corporate director | Individual | 01/01/2013 | |
| Mueller, Christina | Corporate director | Individual | 01/01/2022 | |
| Murray, Jill | Corporate director | Individual | 01/01/2022 | |
| Scranton, William | Corporate director | Individual | 01/01/2011 | |
| Avvisato, Michael | Corporate officer | Individual | 01/01/2002 | |
| Conaboy, William | Corporate officer | Individual | 01/01/2009 | |
| Allied Health Care Services | Operational/managerial control | Organization | 06/01/1994 | |
| Allied Services Foundation | Operational/managerial control | Organization | 06/01/1994 | |
| Allied Services Skilled Nursing Center | Operational/managerial control | Organization | 06/01/1994 | |
| Avvisato, Michael | Operational/managerial control | Individual | 01/01/2002 | |
| Conaboy, William | Operational/managerial control | Individual | 01/01/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on May 1, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on May 1, 2026: "Ensure each resident receives an accurate assessment."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 18, 2025: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on September 20, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.27 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Allied Services Transitional Rehab Unit Scranton, 0.2 mi · 5 of 5 stars · 6 citations
- Green Ridge Care Center Scranton, 1.9 mi · 4 of 5 stars · 11 citations
- Marywood Heights Scranton, 2.3 mi · 2 of 5 stars · 33 citations
- Gino J Merli Veterans Center Scranton, 2.5 mi · 5 of 5 stars · 6 citations
- Embassy of Scranton Scranton, 2.5 mi · 1 of 5 stars · 100 citations
- Abington Manor Clarks Summit, 2.5 mi · 4 of 5 stars · 32 citations
- Elan Skilled Nursing and Rehab, a Jewish Senior Li Scranton, 3 mi · 1 of 5 stars · 32 citations
- Dunmore Health Care Center Dunmore, 3.6 mi · 3 of 5 stars · 33 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Allied Services Skilled Nursing Center's Medicare star rating?
- CMS rates Allied Services Skilled Nursing Center 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Allied Services Skilled Nursing Center get at its last inspection?
- 7 health deficiencies at the standard inspection on May 1, 2026. The Pennsylvania average is 10.
- Has Allied Services Skilled Nursing Center been fined?
- CMS lists no fines in the last three years.
- Does Allied Services Skilled Nursing Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Allied Services Skilled Nursing Center?
- CMS lists 18 owners and managers. Legal business name: ALLIED SERVICES SKILLED NURSING CENTER.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.