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Valley Vista Care Center of St. Maries

820 Elm Street, St. Maries, ID 83861 · Benewah County · (208) 245-4576

74 certified beds, about 49 residents a day · Non profit - Corporation · Medicare and Medicaid since 1979

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 135075 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 8, 2026, inspectors cited 3 health deficiencies (the Idaho average is 10.3, the national average 9.2).

Of 17 health citations since December 2023, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $43,843 in the last three years; the largest was $43,843, and the latest is dated December 4, 2023.

Nurses and nurse aides worked 4.37 hours per resident per day, against 4.04 across Idaho and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.

61.0% of nursing staff left within the year CMS measured (Idaho average 50.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
8D
1E
5F
Potential for minimal harm
0A
0B
0C
May 8, 2026Standard inspection · 3 citations
  1. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure two of two residents and their resident representatives (Resident (R) 8, and R52) reviewed for emergent hospital transfer out of a total sample of 18 residents were provided with a written bed hold policy and transfer notice. This failure had the potential to affect the resident and their resident representative (RR) by not having the knowledge of how to appeal the transfer, if desired, and had the potential to contribute to the possible denial of re-admission and loss of the resident's home following a hospitalization for residents transferred to the hospital.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on observation, interview, record review, and facility policy, the facility failed to provide assistance with showering for two of three residents (Resident (R) 45 and R16) reviewed for activities of daily living (ADLs) out of a total sample of 18. This failure increased the potential for R45 and R16 to have unmet hygiene needs.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 12, 2026
    Inspectors wroteBased on observation, staff interviews, and policy review, the facility failed to discard expired medications stored in one medication room storage refrigerator of one medication room. This deficient practice resulted in outdated medications remaining available for use.
December 5, 2024Standard inspection · 0 citations
December 4, 2023Standard inspection, Complaint inspection · 14 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on policy review, record review, review of the State Survey Agency's Long-Term Care Reporting Portal, and staff interview, it was determined the facility failed to ensure residents' rights were protected to be free from abuse and neglect. This was true for 6 of 16 residents (Residents #5, #24, #36, #299, #300, and #349) reviewed for abuse and neglect. This failure placed all residents at risk of ongoing abuse and neglect, and potential physical and psychosocial harm.
  2. G
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on policy review, record review, review of the State Survey Agency's Long-Term Care Reporting Portal, and staff interview, it was determined the facility failed to ensure allegations of abuse were thoroughly investigated. This was true for 6 of 16 residents (#36, #298, #300, #348, #349, and #350) reviewed for abuse. This failure created the potential for residents to be subjected to ongoing abuse without detection and protective measures implanted by the facility.
  3. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on observation, record review, and staff interview, the facility failed to ensure resident-centered care and treatment were provided timely and bowel care administered per physician orders in accordance with professional standards of practice. This was true for 2 of 23 Residents (#25 and #352) whose records were reviewed. These failures caused harm to Resident #352 when there was a delay in treatment and subsequent decline in her health and put Resident #25 at risk of adverse effects when she did not receive bowel care as ordered.
  4. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on facility document review and staff interview, it was determined the facility failed to ensure they employed an RN as the full-time DNS. The failure to have a full-time RN/DNS placed residents at risk of inadequate care and supervision of their medical status for a census of 44 residents.
  5. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on observation, policy review, and staff interview, it was determined the facility failed to ensure food items were dated and labeled and hygiene practices followed. This failure had the potential to affect 44 of 44 residents residing in the facility who consumed food prepared by the facility at risk of adverse health outcomes, including food-born illnesses.
  6. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on interview and document review, it was determined the facility's administration failed to ensure a full-time DNS was on staff. This failure had the potential to affect the care of the 44 residents in the facility and the assistance and care needed to attain or maintain the highest practicable physical, mental, and psychosocial well-being.
  7. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on staff interview and document review, it was determined the facility failed to report accurate Payroll Based Journal (PBJ) information for the facility as required for a census of 44 residents.
  8. F
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on record review, policy review, and staff interview, it was determined the facility failed to ensure employees were trained on abuse. This was true for 43 of 79 employees whose records were reviewed for abuse training. This failure had the potential to place all residents in the facility for unidentified or continued abuse if an employee was unable to identify and report abuse.
  9. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on review of the State Agency's Long Term Care Reporting Portal, record review, incident reports, and staff interview, it was determined the facility failed to ensure allegations of resident abuse were reported to the State Survey Agency within 2 to 24 hours. This affected 2 of 5 residents (#7 and #8) who were reviewed for abuse, and for additional unidentified residents referenced in 2 incident reports. This failure created the potential for residents to be subjected to ongoing abuse without detection and protective measures implemented by the facility.
  10. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on record review and staff interview, it was determined the facility failed to ensure a resident's representative and physician were immediately notified when the resident had a significant change in condition. This was true for 1 of 1 resident (Resident #352) reviewed for notification of change in condition. This deficient practice placed Resident #352 at risk for lack of advocacy and support from their representative, and deterioration of her health status.
  11. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on record review, policy review, and resident staff interview, it was determined the facility failed to ensure a Level I Preadmission Screening and Resident Review (PASRR) was completed when the resident had a clinical diagnosis of Post-Traumatic Stress Disorder (PTSD). This was true for 1 of 1 resident (Resident #16) whose PASRR record was reviewed. This deficient practice had the potential to cause harm if residents' specialized services for mental health needs were not provided due to a lack of updated screening.
  12. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on observation, record review, policy review and resident and staff interview, it was determined the facility failed to ensure residents' care plans were revised to reflect current needs and interventions. This was true for 1 of 23 residents (Resident # 26) whose care plans were reviewed. This deficiency placed residents at risk of adverse outcomes if care and services were not provided due to care plans not being revised as residents ' needs changed.
  13. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on resident and staff interview, record review, and facility policy review, it was determined the facility failed to assess, monitor, and identify potential triggers for 1 of 1 resident (Resident #16) reviewed for trauma-informed care. This failure created the potential for .
  14. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2024
    Inspectors wroteBased on policy review, observation, and staff interview, it was determined the facility failed to ensure infection control and prevention practices were maintained to provide a safe and sanitary environment when providing wound care. This was true for 1 of 1 resident (Resident #2) observed during wound care. This failure put Resident #2 at risk for infection due to cross contamination and potential exposure to bacteria and other pathogens.

Fire safety inspections

15 fire safety citations on file: 8 on May 8, 2026, 4 on December 5, 2024, 3 on December 4, 2023.

Every fire safety citation15 citations
  1. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 8, 2026 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 8, 2026 · Corrected (the home has a date of correction)
  3. E
    Conduct testing and exercise requirements.
    E 39 · May 8, 2026 · Corrected (the home has a date of correction)
  4. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 8, 2026 · Corrected (the home has a date of correction)
  5. D
    Provide properly protected cooking facilities.
    K 324 · May 8, 2026 · Corrected (the home has a date of correction)
  6. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 8, 2026 · Corrected (the home has a date of correction)
  7. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · May 8, 2026 · Corrected (the home has a date of correction)
  8. D
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · May 8, 2026 · Corrected (the home has a date of correction)
  9. D
    Meet other general requirements.
    K 100 · December 5, 2024 · Corrected (the home has a date of correction)
  10. D
    Have an enclosure around a vertical opening shaft.
    K 311 · December 5, 2024 · Corrected (the home has a date of correction)
  11. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 5, 2024 · Corrected (the home has a date of correction)
  12. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 5, 2024 · Corrected (the home has a date of correction)
  13. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 4, 2023 · Corrected (the home has a date of correction)
  14. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 4, 2023 · Corrected (the home has a date of correction)
  15. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 4, 2023Fine $43,843

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIdahoUnited States
All nursing staff (RN, LPN and aides)4.374.043.86
Registered nurses0.590.860.69
All nursing staff on weekends3.693.493.42
Nurse aides3.09
Licensed practical nurses0.69
Nursing staff turnover (share who left in a year)61.0%50.3%45.8%
Registered nurse turnover50.0%40.9%42.9%
Administrators who left0

CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.64 on weekdays and 3.69 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 28.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.78 in April to June 2025 to 4.37 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.370.594.643.69 28.2%0 of 9049
Oct to Dec 20254.240.354.523.53 38.5%6 of 9251
Jul to Sep 20254.190.484.383.71 24.9%5 of 9249
Apr to Jun 20254.780.585.103.98 36.2%0 of 9148
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Idaho, Jan to Mar 20263.900.804.113.374.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIdahoUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
23.615.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
8.31.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.92.01.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.83.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
8.31.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.316.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.73.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
33.120.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
13.217.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.412.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.21.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.61.71.8

Owners and operators

Legal business name: VALLEY VISTA CARE CORPORATION.

NameRoleTypeShareSince
Valley Vista Care CorporationDirect ownership interestOrganization10/01/1979
Cowin, WilliamCorporate directorIndividual08/03/2016
Goodall, TomCorporate directorIndividual06/30/2021
Hayes, DonnaCorporate directorIndividual06/30/2021
McDaniel, JeanneCorporate directorIndividual10/01/2012
McGreal, HeidiCorporate directorIndividual10/26/1998
Powell, SabrinaCorporate directorIndividual06/30/2024
Ryan, DougCorporate directorIndividual06/30/2020
Spooner, ClaudiaCorporate directorIndividual06/30/2013
Wilks, KaseyCorporate directorIndividual03/15/1999
Woodin, CheriCorporate directorIndividual06/30/2018
Lloyd, CharlesCorporate officerIndividual06/17/2019
Woodin, CheriCorporate officerIndividual06/30/2019
Wilks, KaseyOperational/managerial controlIndividual03/15/1999

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on December 4, 2023: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on May 8, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 8, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on December 4, 2023: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."

Idaho contacts for a concern about a nursing home

These are the official offices in Idaho. NursingHomeClear cannot take or act on complaints.

Common questions

What is Valley Vista Care Center of St. Maries's Medicare star rating?
CMS rates Valley Vista Care Center of St. Maries 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Valley Vista Care Center of St. Maries get at its last inspection?
3 health deficiencies at the standard inspection on May 8, 2026. The Idaho average is 10.3.
Has Valley Vista Care Center of St. Maries been fined?
Yes. CMS lists 1 fine totaling $43,843 in the last three years.
Does Valley Vista Care Center of St. Maries accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Valley Vista Care Center of St. Maries?
CMS lists 14 owners and managers. Legal business name: VALLEY VISTA CARE CORPORATION.

Sources

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