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Assisted living / California / Santa Rosa

Betsy's II Rcfe

3101 Brush Creek Road, Santa Rosa, CA 95404 · Sonoma County · (707) 537-0399

Residential care facility for the elderly (RCFE) · licensed for 13 residents · Licensed since 2007 · Licensee: 3era LLC

34state visits on file
39Type A citations
41Type B citations
14 of 33complaint allegations substantiated
13licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 496802052 · See the state record

The record in brief

California's licensing agency has 34 visits to Betsy's II Rcfe on file since June 2022: 5 inspections, 14 complaint visits and 15 other visits. The most recent was on September 25, 2026.

Those visits led to 39 Type A citations and 41 Type B citations (the state's two levels of deficiency), 80 cited regulation sections in all.

The state looked into 11 complaints covering 33 allegations: 14 substantiated, 0 inconclusive, 18 unsubstantiated and 1 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits1487
Other visits153134
All visits343941

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited80 citations
  1. §
    Title 22 section 87465(a)(1)
    Plan of correction date in the file: July 31, 2026
  2. §
    Title 22 section 87465(e)
    Plan of correction date in the file: July 13, 2026
  3. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: July 13, 2026
  4. §
    Title 22 section 87465(h)(6)(E)
    Plan of correction date in the file: July 13, 2026
  5. §
    section 1550(c)
    Plan of correction date in the file: July 13, 2026
  6. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: November 6, 2024
  7. §
    Title 22 section 87411(c)
    Plan of correction date in the file: October 11, 2023
  8. §
    Title 22 section 87307(d)(2)
    Plan of correction date in the file: October 11, 2023
  9. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: September 28, 2026
  10. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: May 7, 2026
  11. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: January 14, 2026
  12. §
    Title 22 section 87465(c)(1)
    Plan of correction date in the file: January 14, 2026
  13. §
    Title 22 section 87309(a)
    Plan of correction date in the file: January 14, 2026
  14. §
    Title 22 section 87309(a)
    Plan of correction date in the file: October 27, 2025
  15. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: October 27, 2025
  16. §
    Title 22 section 87307(e)(1)(A)
    Plan of correction date in the file: October 27, 2025
  17. §
    Title 22 section 87405(a)
    Plan of correction date in the file: October 27, 2025
  18. §
    Title 22 section 87405(a)
    Plan of correction date in the file: August 25, 2025
  19. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: August 25, 2025
  20. §
    Title 22 section 87405(a)
    Plan of correction date in the file: August 6, 2025
  21. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: June 12, 2025
  22. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 12, 2025
  23. §
    Title 22 section 87465(h)(2)
    Plan of correction date in the file: April 25, 2025
  24. §
    Title 22 section 87303(a)
    Plan of correction date in the file: May 1, 2025
  25. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: April 25, 2025
  26. §
    Title 22 section 87309(a)
    Plan of correction date in the file: April 25, 2025
  27. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: April 25, 2025
  28. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: November 14, 2024
  29. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: November 14, 2024
  30. §
    Title 22 section 87355(e)(2)
    Plan of correction date in the file: October 31, 2024
  31. §
    Title 22 section 87405(a)
    Plan of correction date in the file: October 31, 2024
  32. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: October 31, 2024
  33. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: October 31, 2024
  34. §
    Title 22 section 87465(h)(4)
    Plan of correction date in the file: October 31, 2024
  35. §
    Title 22 section 87465(h)(5)
    Plan of correction date in the file: October 31, 2024
  36. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: October 31, 2024
  37. §
    Title 22 section 87411(f)
    Plan of correction date in the file: June 20, 2024
  38. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 20, 2024
  39. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: June 20, 2024
  40. §
    Title 22 section 87466
    Plan of correction date in the file: August 13, 2026
  41. §
    Title 22 section 87468.2(20)
    Plan of correction date in the file: August 13, 2026
  42. §
    Title 22 section 87303(a)
    Plan of correction date in the file: November 6, 2024
  43. §
    Title 22 section 87303(a)
    Plan of correction date in the file: October 10, 2024
  44. §
    Title 22 section 87465(h)(5)
    Plan of correction date in the file: October 16, 2023
  45. §
    Title 22 section 87465(6)
    Plan of correction date in the file: October 24, 2023
  46. §
    Title 22 section 87211(a)(2)
    Plan of correction date in the file: October 12, 2022
  47. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 3, 2026
  48. §
    Title 22 section 87411(f)
    Plan of correction date in the file: June 3, 2026
  49. §
    Title 22 section 87468(b)(1)(A)
    Plan of correction date in the file: May 27, 2026
  50. §
    Title 22 section 87457(c)
    Plan of correction date in the file: May 27, 2026
  51. §
    Title 22 section 87303(a)
    Plan of correction date in the file: June 3, 2026
  52. §
    Title 22 section 87309(a)
    Plan of correction date in the file: June 3, 2026
  53. §
    Title 22 section 87355(e)(3)
    Plan of correction date in the file: May 20, 2026
  54. §
    Title 22 section 87625(b)(3)
    Plan of correction date in the file: May 17, 2026
  55. §
    Health and Safety Code section 1569.655(a)
    Plan of correction date in the file: February 18, 2026
  56. §
    Title 22 section 87506(b)(8)
    Plan of correction date in the file: January 27, 2026
  57. §
    Title 22 section 87457(c)
    Plan of correction date in the file: January 27, 2026
  58. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: November 14, 2025
  59. §
    Title 22 section 87555(b)(25)
    Plan of correction date in the file: November 14, 2025
  60. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: November 7, 2025
  61. §
    Title 22 section 87463(a)
    Plan of correction date in the file: July 2, 2025
  62. §
    Title 22 section 87411(c)(1)
    Plan of correction date in the file: July 2, 2025
  63. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: July 2, 2025
  64. §
    Title 22 section 87618(b)(3)(E)
    Plan of correction date in the file: May 1, 2025
  65. §
    Title 22 section 87411(f)
    Plan of correction date in the file: May 1, 2025
  66. §
    Title 22 section 87303(f)
    Plan of correction date in the file: May 2, 2025
  67. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: April 25, 2025
  68. §
    Title 22 section 87463(a)
    Plan of correction date in the file: May 1, 2025
  69. §
    Title 22 section 87211(a)(1)
    Plan of correction date in the file: May 1, 2025
  70. §
    Title 22 section 87625(b)(3)
    Plan of correction date in the file: May 1, 2025
  71. §
    Title 22 section 87465(h)(4)
    Plan of correction date in the file: May 2, 2025
  72. §
    Title 22 section 87355(e)
    Plan of correction date in the file: June 30, 2024
  73. §
    Title 22 section 87465(h)(4)
    Plan of correction date in the file: June 30, 2024
  74. §
    Title 22 section 87465(h)(5)
    Plan of correction date in the file: June 30, 2024
  75. §
    Title 22 section 87456(a)(2)
    Plan of correction date in the file: June 30, 2024
  76. §
    Title 22 section 87705(c)(5)
    Plan of correction date in the file: June 30, 2024
  77. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: June 30, 2024
  78. §
    Title 22 section 87467(a)
    Plan of correction date in the file: June 30, 2024
  79. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 30, 2023
  80. §
    Health and Safety Code section 1569.69(a)
    Plan of correction date in the file: June 30, 2023

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 496802052).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
August 11, 2026201012
July 15, 2026300040
March 10, 2026001000
November 1, 2024400011
October 14, 2024100001
October 8, 2024002000
April 3, 2024006100
November 1, 2023305022
June 9, 2023002000
February 8, 2023001000
October 19, 2022100001

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Betsy's II Rcfe has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: 3era LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Betsy's II Rcfe licensed?
California's Department of Social Services lists it as licensed, facility 496802052, residential care facility for the elderly (rcfe), since June 1, 2007 (state data as of October 8, 2026).
How many residents can Betsy's II Rcfe care for?
Its licence is for 13 residents.
Has Betsy's II Rcfe been cited by the state?
The state file lists 39 Type As and 41 Type Bs citation counts across 34 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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